the pool is great

the pool area was very nice with easy access to the bar for cold water (it was 42c so water was important)

huge tv with all the channels, wifi, ac, bar and fantastic swimming pool

excellent wifi which makes a refreshing change

lovely holiday, nice staff, very good food, bar staff and reception staff very friendly, room are very clean,

accommodation, staff sympathy and attention, swimming pool.

stayed for one night, on a family trip everything was perfect: the family room (two adults, two kids) was perfect

rooms for us and the kids excellent breakfast

better snacks at the bar during the day and glutenfree options too.

prices at the bar are slightly expensive compared to average spanish prices

- wifi works fine - good for one night staying

no wifi, no hot water on our second night staff

location, clear check in instructions from a very friendly host and good wifi

modern, clean, comfortable, v good wifi, good heating

they have a bar in the hotel and the staff and locals were very friendly with good food too

the hostel door was locked and the hostel bar had no one inside even if it was open

staff was very friendly. clean room. good wifi.

street parking

convenient location. restaurant on site. ample parking

hotel location was great with plenty of parking near my room

parking easy to find room ok.

kids screaming at 2am cause the building is shared with a school and lessons ended at 1am

location to stop for the night and free parking

we were sorry we did not have time to enjoy the lovely swimming pool and decided not to have breakfast as we

of printed information to guide one to breakfast and dinner restaurants and wifi information

property doesn t have gym, and i think this is not acceptable

hotel has also restaurant with great paella, swimming pool

you wanted a drink or something to eat , forget it as the bar and restaurant were shut between 4-8pm

elevator needed maintenance and prices at the bar a too high

little pool,,only for diping the legs..

no english channels on the tv their website and all advertising state that they have wifi in the rooms

incredible building, super clean, hot water, lift, parking, bath and shower, tv everything anyone could need

was just a overnight stay near sevilla, but hotel is really good with friendly staff, free parking and cosy

prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

only downside is that the petfriendly rooms are the ones that look older and have not been remodelled

was good fun for kids

the people at the bar/restaurant inside the main bldg were so attentive to our kids

poor breakfast, orange juice, small coffee and one toasted roll with jam.

weakest element was the breakfast, very basic, no refills or additional bread etc

is no place in town that we could find to get a gluten free breakfast

connected bar overcharged us and refused to back down

no wifi in room

we made use of the pool and bar area on the rooftop, which was really welcome in the andalucian heat

pool was small, but not many guests so wasn t an issue.

loved the room and adored the rooftop pool & terrace

pool should be described as small plunge pool, it's too shallow and short in length to swim

delicious breakfast

there is no pool where the kids can swim

the wifi speed was nice and the gym was perfect

the room service and restaurant options were great

it is modern, spacious, clean and it has everything you could possibly need, spa, gym, a sky line terrace with

excellent breakfast

laundry service reliable

self service laundry in adjoining street

so the wifi must be relied on for streaming news channels

of seville, the hotel was lovely with large rooms, very clean, a lovely breakfast and a rooftop pool and bar

did not like that there is a charge for parking and the room service menu option is too small, we have a problem

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

slow wifi

buffet breakfast (14 ), and our room service order was never picked up

room service was very quick and tasty

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

good position, very clean, friendly staff and great rooftop pool and bar. good value for money.

it also has a very nice rooftop, pool and parking

a spa wd be great

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

wifi is a bit tricky

from cleaning the room, no extras like helping with luggage or room service is offered at this place

there was a menu in the room which gave the impression that there is room service

esp staff and room service, cleaning

wifi fine

superb location, very clean and comfy, loads of stuff provided free, great breakfast on a balcony

the hotel is clean and ac/ wifi work well

pet friendly, they gave us a little treat, a bowl and a pillow for our dog at our arrival

it was very quiet and the wifi was excellent

laundry came back very fragranced -- i had to wash it again at my next accommodation

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

room service was not good but the breakfast is

the wifi was poor in our room which was on the top floor.

arrival drinks, complimentary patisseries, attentive room service

location and we did our laundry service with the hotel staff and the efficiency is high and on time

would prefer laundry/towels etc to be replaced daily.

location next to laundry room

locked out on the swimming pool floor, my key key didn t work and didn t have a phone, had to wait for

very well located. lovely pool on the terrace. enjoyed our stay.

the rooftop is amazing with the bar and the small but very appreciated pool, the view from there is amazing

the rooftop bar is supernice, staff is fantastic, the room was unbelievably clean, great bed, towels, pillow

wifi number was too hard to find so i asked for information desk.

the hotel terrace bar was fantastic

location, friendly and helpful staff, lovely rooms and a bar with a great view at the rooftop

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

was great having a laundry but the hours were only during the day

the swimming pool: very small

the staff were friendly and helpful and the pool was an excellent bonus

small pool above which one day got overrun with a family with some kids swimming in pampers and bringing their

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

they have a laundry service which was only 15 euros for a

bonus, the mini bar was complementary and the breakfast exquisite

the wifi barely worked at all.

water machine so you could fill up water bottles/ability to buy water (outside of room service)

room service took an hour and 20 minutes to arrive

breakfast was very good and there was enough options for kids as well as for adults

breakfast was very good and there was enough options for kids as well as for adults

central position, in room facilities, cleanness, pet friendly, staff, great value for money

clean, good location, very helpful and friendly staff. good wifi.

fridge didn't work. no uk channels on tv. no bar for evening drinks.

place to stay 5 min walk to bus station walking distance to historical places lift, aircon, wifi, fridge in room

wifi could be better but understand the hotel was full and the parking places sometimes could be

breakfast at the bar offered the better quality and cheaper

the bar was closed

wifi excellent and staff very friendly

wifi, good speed for movies without problem

cente at walking distance taxi station at 100mt small hotel , comfortable, cleaned good wifi , wry good amenities

wifi is bad, this needs to be adressed.

wifi was somewhat slow

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

wifi was slow to stream tv (regular web pages loaded without a problem) and the sliding wardrobe

wifi was very slow at all times even for simple website uploadings, disappointing for a 4* hotel

earlier breakfast hours and longer room service hours would have been nice.

room service was much later than other hotels with staff turning the room daily but also checking

breakfast was excellent, and everything was clean and very well maintained

helpful, friendly staff, fantastic breakfast, rooftop terrace with pool and bar service and comfortable beds

breakfast was superb, good choice, very fresh

helpful, friendly staff, fantastic breakfast, rooftop terrace with pool and bar service and comfortable beds

teenage kids were sleeping in the bunk beds and found it hard to climb up- but i think they would be better

the room service meal was good, tasty and helpful after travelling all day

the bed and bedsheets super. god light, large tv display and very fast wifi.

pet friendly location

we were woken up by a group of screaming and running up and down kids

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

eleanor gave special service in locating an item of clothing sent to the laundry in error

the swimming pool on the rooftop is very small.

room service always available 24h and ready to deliver our order at a very punctual and specific

central location, very comfortable bed, great rooftop pool and lookout, gym facilities and helpful staff

we had a lovely breakfast on the property

great breakfast and very attentive staff

you could even enjoy a terrace and pool on the rooftop

wonderful, super kids friendly, but so chic at the same time

fantastic, staff wonderful, pool / terrace a gem, restaurant beautiful, pretty much everything

great cocktail bar and rooftop pool

the breakfast buffet and area were just amazing

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

very good service from staff and free mini bar and cava were a lovely surprise

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

walking distance to everything they also gave us an early check in which was much appreciated

wifi not easy to use and my security checker felt it was not sufficiently secure

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

the roof top bar was brilliant

the breakfast was delicious and had a nice variety

the family room was big, but top floor for the kids was cold in january

they helped us find a laundry place and it worked out well

lavendaria to do laundry was very near

a lavanderia around the corner if you need laundry done for 6 euros

nothing really - breakfast selection could have been a bit better but was still very good

the wifi kept on disconnecting itself had to reconnect 5 or 6 times a day

distant from the center. did not have a laundry place.

no laundry service, not great dinner, no restaurants near the hotel

this hotel also advertises with laundry service there is even a bag and price list in the room but when

excellent wifi and friendly staff

table for kids that climb into things it's not good. also crib was dirty

laundry

they don t have room service after 11pm

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

the design and location. coffee bar and lounge bar were beautiful

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

room was clean and room service was always attentive

breakfast 12 euros if booked at

double room with sofa bed was great for us with kids of 8 and 5

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

o ladies) could have helped us

gym was really nice. staff were courteous. great value. overall good experience.

great roof top bar and terrace

the first order was breakfast

laundry favor right around the corner

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

wifi is strong 24/hour

early in the morning, there were kids running around and a dog in the lobby barking

a big rip off. this is not a pet friendly hotel. you cannot leave the pet alone in the room .

very very central. comfortable and clean. loved the bunk beds for the kids. good for families.

very central and very comfortable. very good wifi too.

there was a self service laundry nearby

laundry service expensive, and was unable to be returned for two days, then mixed up with other

the laundry service was good and the breakfast were decent

service staff and they assisted us with setting up taxis, and directing us to nearby self laundry establishment

duplex room was separated to two floors allowing to have kids in a separate room

we were allowed an early check in too, much appreciated

wifi on the 2 floor weak

the wifi often had to be accessed in the central courtyard.

the free wifi in our room wasn t strong.

for you, as they haven t got any tv s, which probably explains the cheaper price (no bar or room service

a single bar stool tucked in a corner

wifi did not work at all. bad smell from the bathroom.

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

the room was super clean and very cozy with free wifi to keep working

no bar or cafe

previous guest's wifi slip found at side of bed

wifi didn't always work

wifi wasn t good

wifi was a little weak but survived

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

laundry

the washing machine placed on the top floor, and no laundry detergent

nice to not have to use a key, laundry available, good location

laundry machine is also available at the top floor of the building should you need to laundry your

location. modern facilities. everything you need was on the room. complementary laundry.

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

no laundry service

laundry service expensive

the laundry service was also very good and efficient

unwilling to help in getting one room cleaned for early check in even though notified in advance and several

there was a laundry facility just down the street which was convenient

the rooftop pool was superb after a day exploring the gorgeous city

the bar on the roof is stunning in the evenings

this property - rooftop pool and bar area was gorgeous with an alternate lounge bar on the 2nd floor if it was

the room didn't have a good window and it was very dark. swimming pool is just a big bathtub

the complementary mini bar was an excellent bonus

free mini bar with a few juices and water, coffee machine which i used and made quite good coffee

we had to eat from the room service menu in a room far too small to include a table

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

location good wifi nice staff specially the lady working in the afternoon

the 2 bottles of water from the mini bar and got charged 4 after paying 455 for a single room, only

the hotel is clean, stylish, great location and very quiet, the wifi was great too

we started with an excellent lunch in the courtyard, spent the afternoon on the roof terrace pool & then went

in the evening, the bar staff are equally professional, helping with info regarding the numerous drinks offerings

breakfast was excellent and beautifully served

staff, room, breakfast, dinner, were excellent

the location is perfect and there is spa service

was a laundry service that was much needed at the time

room service was a bit unreliable. we ordered coffee but it never arrived.

ambience - it was like stepping back in time but with some modern touches sitting in the ena bar at 6

they don’t have spa or kids club so children can spend time .

free wifi was rubbish, decent wifi was 18 euros a day

wifi was working

nice clean room in the center of sevilla. good wifi. friendly staff.

no pool

the bathroom and the kitchen was quite small.

i had a little kitchen and lovely bathroom and a window that opened so that i could have fresh air

pool was closed when we went, but great alternatives at the two other mercer were kindly proposed

sorry had room service (burger) poor to

room service menu was limited and would like to have had the option to order sushi from the

the pool area was so inviting and offered a great view

swimming pool is really small and the rooftop bar was very nice but nobody was there

staff provided good recommendations for dinner and laundry

location, awesome staff available 24 hours, room service available 24 hours, beautiful terrace, gorgeous spanish

the wifi connection was poor, not sufficient for video calls for remote work.

wifi was often down.

there is a very small mini bar fridge and a kettle, tea and coffee

not having a kitchen, but that's the way hotel is..everything else is fantastic

good wifi excellent location only a few minute walk to the alcazar and

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

open kitchen offers tea, coffee, snacks all the time

perfect location, very clean hotel, good wifi, very helpful staff

room service option, literature advising eateries and bars in seville

air-conditioning not working very well. poor wifi in the room

great located, in the heart of sevilla - beautiful building and rooms - amazing rooftop (tiny pool, could be a

wifi

hotel itself, the internal courtyard, the room was nice, clean and well equipped, the pool which although was

no laundry service

wifi wasn't good and didn't work in our room.

- no minibar/fridge - wifi login required each time you connect the device

wifi went out and hotel staff did not notify us, acknowledged once we asked

noisy room, old air conditioning system, tv didn't operate, wifi signal not good.

great for travelling with kids

great for travelling with kids

wifi was very slow and unreliable.

wifi is slow and unreliable.

laundry done in one day waiting for me in my room

laundry was a bit on the expensive side.

no onsite bar or restaurant, but plenty close by

a password for the wifi would have made using the internet safer

wifi was working well but we were given a code and we could only log two devices on the wifi, which

the staff was really nice. the pool was really beautiful.

nice pool

was not possible to use the pool because the rails were too hot to touch and the floor was too hot to reach

wifi was fast the location was perfect for walking everywhere

the property is pretty and elegantly decorated, love the rooftop pool as well

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

the check-in was great but the pool service and the room service was disappointing

access to a pool and bar on the top floor overlooking the cathedral, then having a 1 hour private spa session

poor wifi connection