prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

wonderful pool which was even open in oktober. great staff, great breakfast, top service!!

pet friendly but really not

have the wifi code inside the room

the staff; the rooms; the pool and bar area

friendly staff, very clean and spacious room, good breakfast

rooftop bar is great especially at sunset--wind blowing on my cheeks, drinks on my hand from their wide

the rooftop bar and pool area is an added bonus

the staff; the rooms; the pool and bar area

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

esp staff and room service, cleaning

it is very spacious, very clean, the gym is not too big but nice and nice choices of food at breakfast

large room, nice balcony, fast wifi, firm bed

they offered a room service menu but this is supplied by an outside agency in the hotels name

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

kitchen facilities mainly but no sharp/chopping knives bright external lights outside bedroom

the pool opening hours and the room service

we also used the gym - great size for a

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

food choices for room service and dining area not varied enough.

was great- location close to sites but far enough 4 quiet neighborhood with groceries bar

there was coffee in the room and the wifi was decent

wifi service was slow and not very realiable

you wanted a drink or something to eat , forget it as the bar and restaurant were shut between 4-8pm

wifi seems very slow

room service is until 16h

we were sorry we did not have time to enjoy the lovely swimming pool and decided not to have breakfast as we

the breakfast, the swimming pool, the emplacement

self service laundry in adjoining street

laundry service reliable

so the wifi must be relied on for streaming news channels

wifi was sporadic at times.

the hotel has a lovely pool and gym with private car parking

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

everything was super clean and everyday the room service was doing cleaning magic tidying up the place

no cofre or tea facilities in the too as room service was closed after 23:00

to help, the rooms where spacious clean and beds were very comfortable, i enjoyed using the gym and jacuzzi,

it is modern, spacious, clean and it has everything you could possibly need, spa, gym, a sky line terrace with

the gym has treadmills, cycling bikes but lacks barbells/dumbbells if you want to do more weight or

use of the spa should be included in the price instead of being an extra 18 euro per person per hour, and that

the wifi speed was nice and the gym was perfect

we hadn't booked breakfast, and when we arrived we were invited to upgrade to include this at a reduced rate

the rooftop pool is small but better than no pool :d

the hotel terrace bar was fantastic

wifi works very well too

the roof top bar and pool was fantastic

the rooftop bar is supernice, staff is fantastic, the room was unbelievably clean, great bed, towels, pillow

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

the roof top bar is awesome

pool was closed at 1700hrs, which i felt was unnecessary as hardly anyone was using the rooftop bar

location , large rooms, lovely breakfast and stunning roof top bar

we had comfy beds and the breakfast was plentiful

they were very pet friendly & little touches like a dog bed, bowl and treats were a nice touch

superb location, very clean and comfy, loads of stuff provided free, great breakfast on a balcony

maybe the organisation at the breakfast room in busy time.

wifi should be improved, sometimes the signal disappeared

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

lots of little touches- robes for the shower, free mini bar stocked daily, complimentary cava, and detailed

the perfect location the free mini bar (soft drinks) the lovely staff

wifi not easy to use and my security checker felt it was not sufficiently secure

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

and pleasant to talk to room was large, with lots of shelves and hangers, a good desk, strong wifi, a big bed

very good breakfast and the place to serve it is like in the kitchen at home

central position, in room facilities, cleanness, pet friendly, staff, great value for money

water machine so you could fill up water bottles/ability to buy water (outside of room service)

the restaurants were already closed but he got me some fresh fruit from the kitchen

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

was great having a laundry but the hours were only during the day

great pool, pillows for good nights sleep

us good tips for restaurants, helped us make reservations and bought a new set of chess for our kids as theirs

pool bar area could open a little earlier and be stocked a little better

breakfast, no gym, expensive

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

experienced a little street noise; lingering sewer smell in the elevator shaft; wifi kept

by the way, free mini bar drinks are also provided

we ate at the restaurant next to the hotel and ordered room service and the food was fantastic

was a laundry service that was much needed at the time

perhaps kids jumping uncontrollably in the pool - there should be adult hours in the pool.

no spa facilities that we could see

no spa and bar opening times

room service was fast and friendly too - we got room service on the first night after we landed

smoking section of the bar next to the entrance

and while the pool was great, the bar being on the ground floor means that in busier periods it might be worth

of furniture and fittings pleasant and helpful staff ease of parking pool was very welcome in 43o heat will

the bar closes too early, after you dinner you can't sit down for a last drink

beautiful and clean rooms, friendly staff, great pool on the roof.

lavendaria to do laundry was very near

they helped us find a laundry place and it worked out well

a lavanderia around the corner if you need laundry done for 6 euros

is no room service or a restaurant in the hotel if you decide to stay in

top pool was more of a small spa

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

breakfast had lots of choices, wifi worked well and staff were friendly and helpful

pool would have been a nice option.

great breakfast. staff is sharp and quick. great location. cost and benefit was excellent.

breakfast was also included and the offerings were plentiful

hotel, centrally located, excellent rooftop bar and pool area, exceptionally good breakfast, and very professional

would have liked the bar to be available until later

the breakfast is excellent and beautiful and the waiter sergio is the best

our stay, had the tranquil pool area to ourselves most days, breakfast was joyful, the fresh orange juice was

wifi, good speed for movies without problem

bar under renovation

wifi is bad, this needs to be adressed.

we were on the 4th floor and the wifi signal was weak.

sometimes the breakfast bar wasn't well stocked.

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

they have a laundry service which was only 15 euros for a

was perfect-- just have to keep in mind the spanish siesta hours and room service / kitchens will be closed

good wifi signal in the room

more choice for having a smaller breakfast, perhaps food offering could also be better

loved the breakfast and the location of the hotel is perfect.

don't forget to make use of the swimming pool upstairs

comfortable, friendly and the rooftop pool is a blessed relief from the heat.

roof top terrace with pool was great, but a bar would have been good

we had a lovely breakfast on the property

great breakfast and very attentive staff

location and we did our laundry service with the hotel staff and the efficiency is high and on time

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

it was all good. the mini bar in the room, and room service were tooooo tempting!

it was a superior room as no bathrobes, minimal toiletries, no hotel information or tv guide or room service

the answer about early check in was not friendly

everything

wifi was spotty in our room.

staff very accommodating and early check in as the room was ready, luggage hold option available

cility, location, staff & wifi) was great

open kitchen offers tea, coffee, snacks all the time

not having a kitchen, but that's the way hotel is..everything else is fantastic

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

good wifi excellent location only a few minute walk to the alcazar and

perfect location, very clean hotel, good wifi, very helpful staff

staff were helpful and friendly, communication prior to trip excellent, breakfast amazing!

lovely breakfast with plenty of choice

the breakfast was superb; we got the smoked salmon every morning with croissant, and it was quite a

the wifi was a bit wobbly on a couple of occasions.

breakfast was fabulous

laundry favor right around the corner

great location, comfortable bed, spa shower, friendly staff and very good price

super friendly staff. very welcoming, also to our young kids. location is very central.

this place was great for our two young kids (4 & 2) and us

wifi is strong 24/hour

the quality of wifi was good, which was important for me as i was in a business trip

kids enjoyed the swimming pool on the roof

clean, good location, very helpful and friendly staff. good wifi.

kettle in the room would have been nice - but there is a self service cafe bar open after breakfast

the roof top pool, we used it daily and it felt like our own private terrace as it was so quiet

location, friendly and helpful staff, good wifi connection, tasty breakfast, small but cosy pool

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

i didn't eat in the restaurant breakfast room service was great no

i had the windows open and you can her music and kids laughing

late check out

the room service meal was good, tasty and helpful after travelling all day

the staff was good in bringing us something for the top bunk for the kids

i used the room service for a meal on two occasions and it was excellent

pet friendly location

- location of the hotel - fast wifi

eleanor gave special service in locating an item of clothing sent to the laundry in error

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

central location, very comfortable bed, great rooftop pool and lookout, gym facilities and helpful staff

hotel - stunning foyer and bar area

(cava at reception and in the heated pool didn't hurt either

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

the room service is impeccable

building work meant the pool was closed and construction noise during the day.

pool area on the terrace is the best place to refresh from the afternoon high temperature and have

lovely staff, restaurant, pool.

there was a laundry facility just down the street which was convenient

the rooftop pool was superb after a day exploring the gorgeous city

smell in the bathroom shower area. pool was tiny and very very cold.

there is an amazing rooftop bar with views over the seville skyline and the cathedral

a wonderful hotel in a fantastic location. staff were friendly and breakfast was delicious.

no bar or cafe

wifi was good, location in the city center is perfect

the bed was comfortable and the air conditioning was excellent. good continuous wifi reception.

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

a kettle and mini bar in the room would have been good.

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

hotel was fantastic! spacious room, great staff, lovely breakfast, perfect location!!

no one told us the times of breakfast, wifi code, logistics of booking the spa etc

pillow too hard, wifi connection too slow

staff provided good recommendations for dinner and laundry

room service also kept reopening it

the staff was very friendly and helpful and their restaurant and bar recommendations were top notch

room service wasn t available for some reason as seemed to be outsourced and the kitchen/place

only con was lack of wifi in room

great for travelling with kids

great for travelling with kids

wifi is slow and unreliable.

wifi was very slow and unreliable.

the staff forgot room service orders and then when they remembered hours later, brought them

the service in the restaurant for breakfast and bar could have been better.

and we were fortunate that it wasn't very busy during our stay, so we had access to the plunge pool every day

expensive breakfast so we didn t eat in hotel.

the rooftop with a plunge pool

location was perfect. staff was very accommodating! rooftop bar was beautiful.

one evening, we had returned to sit in the rooftop bar however, it had closed early

wifi is free, but

rooftop bar area

the hotel has a rooftop bar with a view of the cathedral and the bell tower

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

gym was really nice. staff were courteous. great value. overall good experience.

it s everything you want a hotel to be: clean, comfortable, great location, nice gym, and pleasant staff

pool is small but it is still nice to cool off and the roof bar and restaurant is nice

pool is seasonal and rooftop bar closed 2 hours early, with no proper explanation.

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

wifi didn t extend to my room.

the wifi did not work.

room smelly no wifi and ac not working

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

they also don't lend out irons instead you have to pay for a laundry service

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

laundry washing was costly

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

is located in the best part of the city and the decoration is beautiful, the wifi is good and the reception is

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

the wifi wasn't working, as well as the safety box

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

weak wifi signal inside the bedroom

room was next to the street noisy, wifi was not good

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

wifi and my phone did not work in my room , the

the wifi most definitely needs improvement

green light of the wifi box in the room.

suite with spa bath after a day

room was a little small, laundry service was quite slow

the breakfast and tea time were wonderful and the decor in the hotel and rooms was lovely

lovely hotel with rooftop pool

our kids enjoyed the swimming pool- it s small but deep

i could hear kids screaming and cutlery rattling during most hours of the day

- wifi didn t work for me

wifi was weak and the walls seemed very thin as we could hear people entering the lobby all night

the electricity kept cutting out every 10 minutes, along with the wifi and air con

there is wifi and 24hr access to the hotel with personal codes sent to your phone

mattress was super comfy, wifi was very good, shower was brilliant. location was superb.

it lacks some of the amenities found in larger hotels such as laundry or room service.

minutes walk from the giralda tower which could be viewed from the rooftop bar and restaurant

roof bar has great view of the cathedral

the hotel provides the comfort of a modern facility: excellent beds, bathroom installations, wifi works perfectly

i think hotel could improve wifi connection for suits, would be much appreciated

laundry

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

breakfast was excellent which we could enjoy in the patio

wifi was a little weak but survived

wifi didn't always work

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

previous guest's wifi slip found at side of bed

wifi wasn t good

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

they also help us to get something to laundry in record time

no room service almost only spanish channels on the tv

didn t appear to have room service

and room service

reception area is a bit small and quiet but there is a well stocked bar in it

we arrived we were given a free 30 min use of the hot tub and a free round of drinks at a bar around the corner

pet friendly is often not possible at higher end stays so it was nice that my fur child was

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

close to the cathedral and alcazar and many restaurants and bars

room service was very slow and the wrong item was delivered

roof top bar was fab too just a shame it was just opening as we were leaving

the hotel pool and spa areas were a little smaller than i expected

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

no onsite bar or restaurant, but plenty close by

the wifi was so weak when we arrived - maybe it was being repaired :(

chairs in the breakfast room a very low - it is like sitting at the kids table for

wifi wasn t great

a minor point, on the friday night the noise from the roof top bar travelled down the internal courtyard, but

great air con in bedrooms and good wifi throughout

ladies, the men rather neutral, even after 10 days nobody knew a nobody) and in the breakfast room service

and the absolute best bit about this hotel - the incredible rooftop bar and pool overlooking the cathedral

bar was not open while we were there but that was not a problem

nice bar and dining areas

the wifi password from our floor changed during the

room service didn t start till 7

perhaps food to be availabel at the bar in evening

centre location, everything you want or might need right in front of the hotel, laundry possibility in the hotel

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

like where to do laundry, where to get local sim card,

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

the laundry is a nice convenience while on a long trip

out to explore the city and came back late evening only to be checking into a room with dirty laundry still

area, miles from seville centre, terrible breakfast no residents bar no english tv channels no where to sit with

no wifi - very basic room

bathrooms are amazing, wifi was better than other places

room service food turns up cold and soggy!!

overall comfortable room and very nice hotel especially in summer with great gardens and pool

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

marvelous room and decor everywhere with a gorgeous pool

we enjoyed swimming in the pool and quick steams after

location with a stunning garden and pool

laundry machine is also available at the top floor of the building should you need to laundry your

laundry

the washing machine placed on the top floor, and no laundry detergent

nice to not have to use a key, laundry available, good location

location. modern facilities. everything you need was on the room. complementary laundry.

kids hurt themselves with the bar at the end if the sofa bed when getting in

i had a little kitchen and lovely bathroom and a window that opened so that i could have fresh air

really enjoyed the mini kitchen too

no pool

stay lovely spacious room with kitchen facilities to self cater if required really good location- close to all

location. near the shopping center and8 laundry mat.

low signal wifi

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

great wifi.

beds had good quality linen and were very comfortable with very good air con and wifi

laundry service was quick and efficient

i asked for an emergency laundry service and they duly provided it

he solved our issue on laundry later on, but for a tremendous price

the staff was not very accommodating and we were charged 80 for basically a load of laundry

some sort of delivery or laundry

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

for those who come late they will directed to the bar or to take the breakfast in the patio(which is freezing

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

you want an evening meal i don t think they have a kitchen onsite

stay on the ground floor as room #2 was by a small office, more like directly opposite a mini kitchenette where

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

laundry service very expensive, no facility to hand washing on balcony

a bit far from the city center and expensive laundry service

we were told irons were no longer available and that we could use the laundry service

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

it has a lovely pool and pool bar area it about 25 mins to walk into the main town but only 7 euros in at taxi

only slight grumble was that the gym wasnt very well equipped but aside from that i would certainly stay here

our stay, we had a school of american kids come to the hotel, which ruined one of our pool days as they were

the kids beds where not set up and we had to ask a few times to get them in and it was pretty late