no laundry facilities on site

the elevator and guest laundry were both broken.

bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so

support staff very friendly and breakfast bar was better than i expected

drop login portal for wifi

laundry room is too small only have one washer and one dryer

the setup of the room was nice. and was just right for my kids.

the setup of the room was nice. and was just right for my kids.

staff are lovely and indoor pool is a plus

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

fitness room, jacuzzi and pool were very nice

even though the pool was cold and the spa did not work

not enough parking space.

good parking easy acess

liked the pool area and spa area

very spotty wifi

strong wifi in lobby and in room met all my work needs

it was very clean the room was very nice love the bar and grill

very clean and comfortable. breakfast was good.

bar was out of most call brands of liquor

laundry room for hotel guests

laundry facilities

parking situation, no wine opener, no laundry room.

room was fine, gym looked good but i didn't use it.

let all pets stay and staff was

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

distance from parking

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

the common area wifi computer/printer was nice as i needed to print some directions

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

kitchenette

i've actually never stayed in such a nice room, kitchen and living space included

breakfast was very good

breakfast was great! monique at the front desk gave excellent customer service!

i wish there were more facilities/game room or something for younger kids to do.

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

convenient location, basketball and golf for kids

the saturday night we stayed there we could not find a parking spot and had to park far away from where our

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

breakfast was good both mornings

i was livid that i had to stay there the wifi didn t work at

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

hall carpets had not been vacuumed

to let me cancel even though it awas a no refund room because i didnt realize they charged for pet

there was plenty of parking. the were pet friendly.

no laundry room on property.

me, i had high hopes for the pool, haven't been in one in over a year

excellent breakfast, one of the best we

clean pool

the breakfast was delicious

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

laundry has been broken for almost a week

breakfast was good

it was quiet, and i enjoyed the pool

which ate up parking, then trying to find staff at the desk to get change for laundry

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

crape myrtles are really pretty but the blooms get in the pool causing a big mess

the grandkids loved the pool

starbucks was in the parking lot and so was a mexican restaurant for margaritas

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

loved that the parking was only $7 on this side of the river

breakfast was excellent

parking lot was too crowd

we tried to use the laundry facilities which

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

laundry room is a washer dryer

not enough guest laundry and room didnt have a fridge.

have roaches and a lot of drunks roaming and bother us and i traveled wit my kids which isn’t acceptable trying

laundry room was dirty and there was sand in the machines.

good breakfast in the morning

staff was extremely friendly, and very helpful, the pool and outdoor area was perfect to spend time together

check in person, nice rooms, clean, good breakfast

like the pool and fitness center

pool was nasty

parking was awful, some people took up three spaces and nothing was done for the ones who had a

hair in the bedding, the wifi was extremely slow

they could use more parking.

the bar in the lobby was great and easy parking

to wash laundry

*) they offer use of multiple washer/dryers like a laundry mat

parking , customer friendly , laundry mate..

the kitchen set up was nice.

there was a mini kitchen but no coffee pot.

went there for golf unfortunately there was an error in the maintenance department which caused damage to most

the pool, the scenery everything about the scenery

the pool was fun. bar staff was pleasant and relatable.

due to covid-19 no room service

the view of the golf course and resort was pleasant

comfortable bed. guest laundry available.

kids running down hallway thin walls so you can hear others

loved the kitchenette. room was clean and staff was friendly & helpful.

there was not a breakfast. but i am going to say that may be because of covid-19

were told breakfast started at 6 am

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

the beds were very comfortable and breakfast was good

breakfast was very good, biscuits, sausage and eggs

good breakfast

it's always clean, comfy & nice and the breakfast is much better than most places

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

the only thing that was disappointing was that the pool area wasn't open

lack of onsite parking for loaded u-haul truck.

room service seemed anxious for us to check out

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

it s a pandemic i do understand i wish the indoor pool was opened

t mind giving you great customer service && don t wake you up early asking about overstay, room service etc

everything my kids enjoy the pool

you had to pay for the food , couldn t use the gym. room service was not good

laundry room on site and very clean

every area was clean including the laundry area.

parking spots were hard to come by

studio type with full kitchen

the full kitchen. walk in closets. the living area was spacious

on-site parking. laundry facilities. food in the morning and evening.

convenient laundry room

for a laundry room and fitness room

a dollar bill changer would have been helpful in the laundry room.

location was very convenient and the planet fitness next door allowed guests free access to their gym

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the location, the size of the room, the laundry room and the pool!

don't have coins available for people to use the laundry services

bed wasn't made and had dirty laundry when we came in.

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

shabby hallways loud and littered with used laundry and trash long term stay tenants very

comfy bed, big room, good breakfast and even had a laundry room

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i would have liked it if there was a larger pool.

breakfast and location

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

planet fitness is less than a mile away

pool closed really early so the kids were little bummed

he stated that he didn't know because there were no one on the property until the next day to do laundry

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

spacious room with good amenities. good laundry facilities

i also liked that they had laundry facilities

needed to do laundry and was advised i needed $3

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

wifi - didn't work at all in the room breakfast is horrible fasilities are poor.

staff, quick check in and out, good breakfast options, coffee available all day, competitive gas prices nearby

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

pool closed

parking was good. breakfast had a plentitude of selections;staff was cheerful and helpful.

breakfast was ok

large ryder trucks parked in the parking lot blocked access to move through the parking lot

a few more parking spaces would be nice.

i am pet friendly but the amount of cats i seen made the hotel look unappealing

loved the lobby and the outdoor gazebo and well lit parking lot

actually look like the rooms, very clean, quiet, nice staff, breakfast overall wonderful

pool was not heated and was super cold

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

nothing really if i had to say anything it would be about parking.

there was no parking when we arrived

pillows to soft noise from interstate would like a better breakfast option

extra help for breakfast.

kids running around upstairs kept us up all night

breakfast was adequate but could have included some type of fruit

breakfast would be my only complaint

the laundry is coin laundry.

no laundry bags

found dirty laundry and garbage in the closet

friendly staff. free parking/wifi. all rooms have fridge/microwave. perfect location.

free parking, ease of check-in and pleasant staff.

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

had dinner from the bar

housekeeping woke our kids up at 8:30 am

pool lounge chair broke as i was trying to adjust it and it crushed my hand.

the pool

staff accommodated special requests. laundry facility on-site. comfortable bed.

the women working the breakfast/coffee bar were very kind and efficient.

we loved the pool location with older kids who we could watch from our hotel room patio

was great loved tha pool and room was clean and well organized

early check in easy

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

pool was closed. charge $40 for a pet!

room was big enough, parking was secure and convenient to our room

kids had a blast at the

only one washer and dryer did not provide change for the laundry services

prices at the bar were sky high and ridiculous

bar staff was very helpful and friendly service

very clean nice pool and gym

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls delicious!

the indoor pool was excellent for my kids and the breakfast was very great

i could tell they were doing upgrades so less parking, but it wasn't bad at all.

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

laundry was onsite so we got the uniforms washed and ready for the next days game

grab and go breakfast was very disappointing. an apple and a muffin?

actually asked twice wifi didn't work on androids

good parking area

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for

also a laundry room would be nice

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the pool was not accessible, there was not a laundry facility

asked for clean towels, and only received 2 for 3 guest because laundry was being done

no laundry facility! pool was not working or not ready to be used!

no pillows for that bed and needed them for kids using it at night

room was great, the staff was extremely friendly, and a great hot continental breakfast

a two room suite with a full kitchen

compared to other hotels, it was very clean; it had a semi-full kitchen.

the living room, kitchen and bed rooms were very nice and clean.

pool, fitness room, free wifi, and laundry room

rude , they never returned my deposit, weed smoke filled our room constantly and we were in a non smoking room

guests were smoking marijuana on the walkway of second floor

was suppose to have a non-smoking room

we had a non smoking room which smelled exactly like smoke

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

i like having a full kitchen available and laundry facilities

to be replaced more as far as newer look(wash clothes had the many of use look), no cookware but kitchen/stove

wifi- not working correctly. public restroom had issues.

our kids could do while weighing her friends around the lobby, including the pool table and the games

we loved that they have a free pool table by the bar and the area was super nice and laid

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

parking cost, pool is indoor and was closed, and no restaurant at time we were there

breakfast was good

breakfast confort location security

no guest laundry available to wash sweaty clothes from the fitness center

front staff was nice, gym was surprisingly nice. parking was sufficient.

it was very clean and the breakfast was amazing!

the pool was closed. the hallways stunk really bad. the lobby was really hot.

t use wifi no one said wifi was going to be out until 230am asked for mgmt call never received will get

i had to constantly ask for housekeeping to get my dirty trash and laundry

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

nosy. my room was located by the laundry room. also had noise above my room.

bed was very comfortable i like the lounge area i liked that there were laundry services available and

location to restaurants favourable, nice pool area and laundry facilities.

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility

the free laundry, the outside grill , the room , the quiet hallways ....

the room , the staff , the laundry, etc!

good clean place! a lot of facilities including laundry!

free laundry for guests!

laundry good and easily accessible and not expensive

laundry

hate staying in a hotel that smells like animals, but you would never know that our room was for pet owners

the only thing the pool area was closed for cleaning at the wrong time of day

when i was at the pool there were some left over clothes around. they needed to clean that up.

the restaurant and bar were very nice.

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

the bar and outside terrace are nice. people at desk and valet were friendly.

pool was tiny and the space availability around the pool to relax was limited

if you want to use the spa make a reservation in advance

parking limited with no provisions for handicap parking.

it is better to turn into the shopping center where hobby lobby is to get into the parking lot

very clean and friendly staff. nice breakfast options and ample parking.

pool could have been a little cleaner but, being summer and i'm sure several people using it is

despite the covid-19 measures in place - the breakfast was good.

we had to drive through a parking lot for stores and restaurants to get to the hotel

this trip we really needed the laundry room. super asset during a long trip.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

very good choices for breakfast , especially hot foods available for such a freezing cold morning

across the road from a bar with loud music late into the night

the kids on duty w did their best but management need to have more than one due peak days and times

property is totally under construction and we did not know the gym was closed

having a bar tender would be awesome

the property is not pet friendly

the floor was dusty and had pet hair or human hair all over the floor i couldn t tell which one

the on-site restaurant and bar were awesome, with great food, drinks, and a welcoming atmosphere

the shuttle driver phillip was the best he went above and beyond

nice bar & restaurant

location and the biggest reason we booked was because they had a complimentary shuttle to the airport which was

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

the dining and seating areas around fireplace etc were exceptionally nice

was great, loved the size of the room and the little kitchen, and the desk was really convenient and spacious

pool closed

like the apartment style rooms with the full kitchen

tiffany at reception was amazing and managed to accommodate an early check in for

it was clean, appeared brand new, smelled clean, room service was prompt and friendly.

great staff, super clean! secure parking!

there were teenagers playing out in the parking lot at all hours as well

staff was a little rude when i called from my phone cause the room phone didn t work for the wifi password,

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

also, the bar stunk, literally like burnt plastic and cookies

room itself smelled like a gym locker room

i arrived late, it would've been nice if the bar was open later than 10 pm.

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

i only saw one pet on the grounds. i'm afraid of pets, so i didn't like that at all.

i paid 9$ for a kids grilled cheese with no side

i paid 9$ for a kids grilled cheese with no side

coming up with a better idea for breakfast than cold breakfast sandwich and kids drink

i also love the fact that they had a laundry room and a indoor gym

was next door to an all-girls kids' sleepover; they were super loud all night and early that morning

all the features that came with the room like the full kitchen

only because i was traveling with kids otherwise i wouldn't care

loved the little kitchen in the suite.

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

cars in and out of the parking lot all night

staff and the added security of the county police in the parking lot

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

staff friendly and breakfast was efficient.

for and was given a late check out since my wife had an early morning and late afternoon appointment at the

the indoor pool was a nice touch

ice bucket ice machine on 2nd floor broken no coffee in room only one bar of soap no coffee in lobby

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

the water pressure in the shower was good, parking was great.

wifi is very patchy, constantly cutting in and out

i checked in with my mom and two kids

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

close to restaurant. free laundry

complimary , i m not sure i should complain, that was a very nice bonus to be able to do our laundry

clean comfortable laundry was free

location and free laundry

the weight and laundry area

best breakfast ever!

good position and good gym. good confort

location, staff, breakfast and cleanliness

breakfast - but i like that there were fruits available

the breakfast was also

room service forgot half of our breakfast order

location was good and gym was well equipped

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

night time manager went over and above to help me with my wifi issues

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice

the hotel is easy to find and in a safe area with a well lit parking lot

it was beautiful but small in every way, enjoyed the jacuzzi and free wifi once it was working

great location pet friendly nice and quiet.

people left food and drink items in parking lot and still there in morning

bar closed at 10:00 pm on the day of arrival & the other nights it was slow & the bartender asked

laundry room was all tore up for renovation

pool

were outlets on both sides of the bed, the pool was very clean even though i did not use it, the check in

to be non-smoking but there were cigarette burns on the bedspread

wifi was fine

the rooftop bar is fantastic!

the employees were great and the roof top bar was very nice

reliable, fast wifi

gym flooded

the roof top bar was very nice

the gentleman at the desk, the facilities were nice but no laundry.

no laundry

no decaf coffee at breakfast.

wifi login with hhonors not mobile friendly.

nice little gym and breakfast included

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

however, we were told that the laundry was not done and all they had was bath mats

parking was tight

were guess who parked in designated handicapped parking each day that didn t have handicap plaque or tags

clean ,excellent breakfast with great staff

beautiful pool area that felt like a resort

but seeing smiling face very time we entered or left, enjoying a hot breakfast at the hands of a delightful

breakfast was exceptional

centrally located. lethe easiest check in, and the breakfast was hot, fresh and delicious.

there was a free laundry

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

valet , the bar staff were excellent also

to walk through the directions not many options to eat no room service could never get in the bar the traffic

rooms outdated with peeling wallpaper, no refrigerator, no free wifi due to bookinh though a 3rd party