in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

pool condition

clean room and nice breakfast

wifi was slow made it hard to do computer work

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

luggage carts available, was given a laundry cart to bring our stuff in

comfy bed, big room, good breakfast and even had a laundry room

shabby hallways loud and littered with used laundry and trash long term stay tenants very

bed wasn't made and had dirty laundry when we came in.

don't have coins available for people to use the laundry services

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

needed to do laundry and was advised i needed $3

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

he stated that he didn't know because there were no one on the property until the next day to do laundry

i also liked that they had laundry facilities

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

breakfast and the basketball court

the breakfast you serves is also wonderful and has anything someone would need

the indoor pool was freezing which was a disappointment for my 8-year-old daughter

they made such an impression on our kids they remember them

we travel with our dog and their pet policies are very welcoming for a nicer level of accommodations

the pool table and bar area gave it a nice addition

pet friendly and kind towards our pets

the location, the size of the room, the laundry room and the pool!

the coin laundry was very accommodating

staff was great. i like that it has laundry room and pool.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

staff accommodated special requests. laundry facility on-site. comfortable bed.

i didn t have breakfast, there should be breakfast included with the room stay.

pool and the comfortable beds.

was told that i could order a light meal in the evening in the bar area only to be told by the bartender that

we loved the king bed room with a view of the pool

on-site parking. laundry facilities. food in the morning and evening.

a dollar bill changer would have been helpful in the laundry room.

for a laundry room and fitness room

convenient laundry room

was beautiful and everything went well except for knowing the full disclosure of bringing your pet

blankets are super thin and we had to ask for them for the bunk beds for the kids, when i asked for them they

breakfast wasn t served

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

the area around the hotel was a bit scary and suspicious questionable people hanging out in the parking lot

most places i stay have a full breakfast, i

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

the pool

was very nice a accommodating by changing our room out so that we would not be on the floor with pets (i have

breakfast was good

breakfast confort location security

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

i thought the pool was heated and therefore my granddaughter and i were disappointed.

property was very clean and pet friendly

due to covid19.all the recreational activities were closed including kitchen,bar,pool area.

no guest laundry available to wash sweaty clothes from the fitness center

the room was very nice, outdoor pool seemed nice (didn't use it)

did you actually have to sign up for a time slot to use the gym

we were super disappointed about the pool, but the staff and comfortable room well made up for it

pet policy is a terrible idea

every area was clean including the laundry area.

laundry room on site and very clean

bed was comfortable. loved kitchenette, quiet, will stay again.

kitchen

satisfied and pet friendly

laundry good and easily accessible and not expensive

laundry

pool was cold as ice and room service was very very slow and bathroom was very old and

the pet fee of $75 and $5.00 for parking fees.

pool

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the wifi wasn t working properly but that s understandable

we could here it from the parking lot

the location was great. the front desk let me get a early check in

we used the valet parking and it was okay

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

my husband likes the cinnamon rolls at breakfast

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

waffle could be added to the breakfast menu

it's always clean, comfy & nice and the breakfast is much better than most places

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

the pool and the room.

also, we didn't appreciate paying a room service charge for poolside food

we were there without our kids, but others were with kids

providing the cost of the stay, the hotel should have indoor pool..

comfortable bed. guest laundry available.

staff was in the back room on their phone with no one at the front counter, and the breakfast had much to be

kids running down hallway thin walls so you can hear others

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

the breakfast was not hot and she d not offer a lot of choices

parking limited with no provisions for handicap parking.

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

very good choices for breakfast , especially hot foods available for such a freezing cold morning

pet area had no grass; mulch.

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

breakfast was delicious and the staff took care of all our needs.

we got back around 9:15 and called for room service and they told us the restaurant was closed

they lied and said i had a dog in my room and changed me a pet fee

the property is not pet friendly

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

pet friendly (but fee is high)

great facilities and tasty breakfast

will say the bathroom was not clean and there were several items in the kitchen broken

pool closed

i also really appreciated the airport shuttle

21% charge for room service is excessive as the prices for the food was already high

the room service phone line for breakfast wasn t reliable.

breakfast was good lab kitchen meals were excellent in flavor and price staff there were very attentive and

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our

we tried to use the laundry facilities which

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

laundry room is a washer dryer

not enough guest laundry and room didnt have a fridge.

the wifi was a little spotty on our second stay and the ice machine

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

i arrived late, it would've been nice if the bar was open later than 10 pm.

a shelf area between the sink and toilet grab bar would be a great help

wifi sucked couldnt even get on internet on my laptop

the towel bar in the bathroom fell off the wall and was barely hanging

doors to laundry rooms were always open and loud

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

location and price for having pets. the beds were great!!

as i entered the room i could not believe it was a cleaned room because the carpet was dirty and the bed sheets

early check in

i also love the fact that they had a laundry room and a indoor gym

room above ours had kids running around in it all night we were in room 351

came with all the conveniences of a kitchenette

a family friendly hotel with a nice pool and even gas grills for barbecuing

pool towels were not out in the evening and again in the morning but houseman gerald got some for

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

i paid 9$ for a kids grilled cheese with no side

he even brought fresh bedding for the pullout couch for our kids to our room

the grill and bar wasn't open to get food or drinks.

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

friendly staff with smiling faces, great comfortable clean rooms and a nice breakfast

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting

breakfast was great..and great location

the bkfast was delicious and the pool was inviting

wifi is very patchy, constantly cutting in and out

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

huge place, right in the center, spacious parking lot.

music in parking lot

breakfast bar was great

furniture, breakfast, and how quiet it was

best breakfast ever!

breakfast - but i like that there were fruits available

really good breakfast options. loved all the fruit choices!

pet fee of $175 seemed outrageous

purport to be pet friendly but the $150 non refundable pet fee makes them anything but

wifi was not working. i reported it to the front desk and

$150 pet fee is price gouging! plus another 30 for valet. for one night. unacceptable

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

the roof top bar was very nice

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without

also, the rooftop bar was exceptional

gym flooded

wifi seemed to require you to re-login about 10 times a day

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

staff from valet to front desk to room service were all excellent, hotel was very clean and comfortable, nice

comfortable rooms, attractive overall appearance, historic character, yummy breakfast!

the views were great, access to the downtown was incredible, to staff was perfect, great breakfast every day

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

i didn't use the pool are but it appeared to be clean

parking was good. breakfast had a plentitude of selections;staff was cheerful and helpful.

pillows to soft noise from interstate would like a better breakfast option

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

bath tub wasn t cleaned properly and the wifi sucked according to my bf trying to play his game

room was very clean, staff very friendly, continental breakfast had good variety of options

it was clean and neat and the breakfast food was good.

no laundry bags

found dirty laundry and garbage in the closet

the laundry is coin laundry.

friendly staff. free parking/wifi. all rooms have fridge/microwave. perfect location.

pool and everything else (exercise room, free breakfast, ice machine) was not working or not

there was a free laundry

the bar tenders were not nice

breakfast was really expensive then when we got to the breakfast bar everything was very cold

the room service pricing was gouging at best

not hot tub, staff wasn't overly friendly and room service was way over priced.

the cleanliness, location, and the breakfast options.

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

love the fridge and the little kitchenette in the room. big and spacious rooms.

breakfast was average at best, but i find that to be typical in most hotels that offer a

nothing really if i had to say anything it would be about parking.

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

hotel key wasn't working for the pool area only

nice bar

night room service was out of everything but ceaser salad and pimento cheese dip

restaurants and bar closed to early

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

almost everything . did not have time to visit bar resturant. will stay again

gym

food, had burgers in the bar and breakfast was very good

the patio area and furniture by the pool needed to be power washed

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

gym was tiny with extremely limited options (free weights, 2 treadmills, 2 ellipticals)

the free popcorn for kids, the drink cards

pool, kids loved swimming under the wall to the outside

understocked gym

there were teenagers playing out in the parking lot at all hours as well

staff was a little rude when i called from my phone cause the room phone didn t work for the wifi password,

great staff, super clean! secure parking!

had security in the parking lot and a great staff

only one washer and dryer did not provide change for the laundry services

staff does not honor the the commitment on free wifi

prices at the bar were sky high and ridiculous

no coffee in lounge long waits for every meal order children in bar area

pool and exercise room was closed due to epidemic, we couldn't fully enjoy our stay

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

early check in

was hoping they had room service.

beds are comfy, kids loved the pool, was not rushed out at check out time

amount of parking spaces were not sufficient with two large moving trucks taking up multiple spaces each

thought kids were monkeying around above

the pool seemed clean, certain things looked quite dated and didn t match the new and modern look of

parking situation, no wine opener, no laundry room.

laundry room for hotel guests

laundry facilities

set o kid zone for kids in ballroom

and merks tavern and bar was a very delicious place to enjoy dinner and a drink

laundry was onsite so we got the uniforms washed and ready for the next days game

location, exceptionally friendly staff, indoor pool

the wifi keep messing up & it was something going on with the tub same a little stop up

breakfast was good

helpfulness of staff, and the indoor pool.

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

nice parking area and safe feeling all around

bathroom floor was covered in long black dog hair, the kitchenette sink sprayed water up in to the air and floor

the landscapers were hard at work creating a very inviting entrance & parking area

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

i like having a full kitchen available and laundry facilities

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

size, kitchenette.

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

pool, fitness room, free wifi, and laundry room

we had a non smoking room which smelled exactly like smoke

guests were smoking marijuana on the walkway of second floor

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

rude , they never returned my deposit, weed smoke filled our room constantly and we were in a non smoking room

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

the pool didn t appear to be totally clean

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

nice pool, clean and quiet rooms, good location

(i wanted to hand wash some laundry)

the front desk where the guest laundry room was located

she volunteered to get me ice and an extra set of laundry for our third

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

friendly staff, clean facility, breakfast was awesome, the pool was open and clean.

the hotel was nice, beds were comfortable and clean. guest laundry was free.

no laundry facility! pool was not working or not ready to be used!

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the pool was not accessible, there was not a laundry facility

maybe the pool could be open until a little later.

we love the spa tub

like the cleanliness of the hotel and l like the breakfast

the pool and spa were clean and lots of clean towels

great location with plenty of parking spaces

the elevator and guest laundry were both broken.

no laundry facilities on site

of kids running and yelling in hallway late

breakfast was expected. ms. rosie was very friendly.

great stay, clean room, great size, gym access 24/7

soccer kids running unsupervised around the hotel at late hours

the staff was great the pool is very nice and clean.

they should also have a towel station or something with dry towels outside by the pool

pool was nice and having a basketball court my grands loved it

we had 4 kids with us and no one could use the restroom

the location, shower, fitness and laundry rooms, the staff, and the rates.

when i get to the room and open the door the room is full of dirty laundry

free shuttle service from the airport laundry facility

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

didn t like that the price of the room didn t include breakfast

laundry room is too small only have one washer and one dryer

breakfast buffet is remarkable. staff was very helpful.

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

everything was perfect! breakfast was amazing. kids enjoyed the pool and hot tub.

nice little gym with free weights and cardio equipment; everything you need

location, clean, quite, big room, wifi and parking.

spacious lobby and huge dining area with bar for happy hour/dinner plus full breakfast

were engaging and happily gave us directions to the legacy arena, along with good advice about parking

very spotty wifi

my sister got married and we had a reception in the bar and it was amazing

kids ran through property unsupervised till at least 2 a.m.

valet parking lot took the closest lot forcing the peasants to walk farther (no doubt to boost tips)

the convenience of a spa and a salon on the property.

no free wifi

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

closed, kids playing on elevator, wifi down, ceiling in room looked like it was patched by a teenager

low signal on wifi

the door to the pool didn't work to go back in.and the ice machine on the 2nd floor didn't work

great parking so close to down town

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

super helpful and friendly great pool area too

early check in

breakfast was very good

i had to constantly ask for housekeeping to get my dirty trash and laundry

location to restaurants favourable, nice pool area and laundry facilities.

nosy. my room was located by the laundry room. also had noise above my room.

bed was very comfortable i like the lounge area i liked that there were laundry services available and

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

free laundry for guests!

good clean place! a lot of facilities including laundry!

laundry facilities. outdoor patio with grill. location.

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility

the laundry room was kool.

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

staff and the added security of the county police in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

cars in and out of the parking lot all night

this inn provided everything i needed - except quarters for the laundry

only wish the laundry facilities were not out of order.

chose this property because it advertised laundry facilities- it was a last minute reservation

laundry broke and swimming pool is a pond. many bring their pets.

was laundry and a rolling bin of garbage in the breezeway constantly

the only thing i wasn't crazy about was the wifi. it was kind of slow. that's all.

is there adequate parking when hotel is at capacity

the pool was out of service. that's the only thing that i didn't like.

we had to keep our door open so the kids can be

kids screaming in the hall

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

tub not on site, website stated there was one there with pictures, no breakfast, gym doors were locked entire

nice clean hotel. breakfast is good. rooms and bathrooms in the rooms are spacious and clean.

laundry room was out of order!

parking was a pain

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

kitchen staff kept going in and out of the kitchen into the office area and was not washing hands

breakfast

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

i found the hotel easily, parking was plentiful

was moved to another room, only to have to deal with someone smoking pot all night long

location... smoking rooms...beds comfortable... continental breakfast

the breakfast was not a good selection.

identifying 'laundry/valet' on website misleading- very disappointed the

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

the pool was warm the kids loved it

i could not have asked for anything more (than maybe breakfast lasting a tad longer on the weekend)

when i returned from my event and eating a late dinner, there were no parking places available

accommodated both early check in and late check out

view was of the parking lot

pool was very nice

laundry has been broken for almost a week

room was next to the hotel laundry

good parking lot, they have a guest laundry. the breakfast is normal.

better handicapped parking

the staff was very nice, the pool was still open for use, and the room was upgraded nicely.