laundry room was all tore up for renovation

people smoking weed outside all the time .cant even step out and walk so disappointing

truck parking was difficult

the pool was the only good thing

i had a view of the pool and courtyard

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

however, we were told that the laundry was not done and all they had was bath mats

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

parking was easy and the road traffic was fairly light

were guess who parked in designated handicapped parking each day that didn t have handicap plaque or tags

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

the morning staff amazing with the hot breakfast provided

the breakfast was good

very friendly staff; clean, comfortable, nice breakfast. i'd stay there again

the gym needs weights!

it was in a remodel with a bunch of construction equipment in the parking lot.

pool water was very very cold

breakfast was great and the staff was very friendly and accommodating

parking was always available

we wished the pool was open longer. we also would of liked breakfast to last longer.

didn t tell us we had to get up to go to laundry to get fresh towels for the next day

i had to use shampoo in the washing machine as the laundry dispenser was out of order

too much non hotel actuvity going on in the parking lot all hours of the night.

there was a pet odor in my room.

free buffet breakfast, amenities, soap and lotion in the shower smells so nice, bed is comfortable and plenty

was still there and we figured out it was coming from the housekeepers room where they do the laundry

no laundry

we also read they had laundry room for guest but never found it nor could we find someone to ask when we needed

i like the wifi.

no breakfast and wifi did not work on the upper floors

the hot breakfast was not what we expected

the breakfast was limited but adequate

breakfast was really good

coffee is only available during continental breakfast

price was good, room was clean and comfortable and breakfast was good

breakfast had several items to choose from

gated parking, breakfast included in the morning

very safe and secure hotel, great breakfast, loved the gated back entrance

breakfast was great and i loved the location

the breakfast was very good, the facilities were clean and the staff was very hands on

the gym and laundry room were really nice and clean

only complaint was parking

the breakfast the staff the room and location

it was very clean, very friendly staff, breakfast was great, lots of shopping

we absolutely loved the continental breakfast and the kids had a blast in the pool

the pushy valet parking attendant

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

went there for golf unfortunately there was an error in the maintenance department which caused damage to most

it was creative and fun the activities you offered the kids

no internet in the gym . new mattresses are needed and the towels are not soft

staff and the added security of the county police in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

cars in and out of the parking lot all night

location off the highway laundry facilities and large room with everything you need

kitchen, laundry room.

staff , room, breakfast

clean, great room, over the top, amazing, free breakfast.

was very new and clean, room was spacious with a full kitchen

breakfast isn t included

the only problem i experienced was i paid for late check out and was disturb 3 times before my check out

great location indoor pool the staff were so kind!

the staff was friendly the manager in the kitchen was spectacular remind you we checked in while everything was

parking lot got over loaded

comfortable bed. guest laundry available.

staff was in the back room on their phone with no one at the front counter, and the breakfast had much to be

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

exceptionally clean, nice and well appointed room with a wonderful breakfast.

the decor, the room set-up and amenities, the breakfast, the staff, the linens

waffle could be added to the breakfast menu

my husband likes the cinnamon rolls at breakfast

breakfast was very good, biscuits, sausage and eggs

the breakfast was not that great

good breakfast

laundry room is too small only have one washer and one dryer

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

breakfast with amazing fresh omelettes

clean, free wifi, parking, and room has fridge and microwave and the breakfast is wonderful!!!

) itself to the bar and food in the lobby

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the location was great. the front desk let me get a early check in

pool

you had to pay for the food , couldn t use the gym. room service was not good

the wifi wasn t working properly but that s understandable

the elevator and guest laundry were both broken.

no laundry facilities on site

we didn't get to try the pool but the breakfast was so good

everyone was friendly and we had a nice clean room! breakfast was good in the morning as well.

great location, staff, rate, sleeper sofa, pet accommodations, safe parking. everything!!!!

laundry room on site and very clean

every area was clean including the laundry area.

parking

the full kitchen. walk in closets. the living area was spacious

nice to have kitchenette!

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

website did not say it was $75.00 for your pet

property was very clean and pet friendly

no food or bar available. construction in progress. a little pricy for what was received.

i had no problems in finding a parking space

did not like that the cheerleaders and their family took over the pool for over an hour and after the front desk

even though the pool was cold and the spa did not work

good hot breakfast, comfortable beds, quiet , pet friendly

location was great but parking was a little congested but not a big deal

clean rooms, friendly employees, well lit parking lot

hospitality of the staff, the ease of check-in, the ambiance, parking safety, the breakfast was

there were teenagers playing out in the parking lot at all hours as well

had security in the parking lot and a great staff

there is a small gym and washing machine & dryer for your clothes

laundry facilities

laundry room for hotel guests

parking situation, no wine opener, no laundry room.

i didn t like the breakfast not a lot of options

the kids loved the food court and carousel and we did a little bit of shopping

for a laundry room and fitness room

a dollar bill changer would have been helpful in the laundry room.

on-site parking. laundry facilities. food in the morning and evening.

convenient laundry room

great place to run away with the grand kids

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

the location, the size of the room, the laundry room and the pool!

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

pet friendly

breakfast was good

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

kids would also knock loudly on doors

coffee bar was nice, location was good

location allows pets

parking spaces were abundant

a few more parking spaces would be nice.

breakfast is lacking but coffee and muffins i guess is on when you have several restaurants in the

beds comfortable, very clean , nice parking and can have your dog, pay 10.00 extra per nite.

doors to laundry rooms were always open and loud

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

the pool water was green the carpet in hallway needs a good cleaning.

early check in

hall carpets had not been vacuumed

i wasn t sure if laundry or a pool was near

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

kitchen staff!

breakfast was great even my picky kids liked it

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

shabby hallways loud and littered with used laundry and trash long term stay tenants very

comfy bed, big room, good breakfast and even had a laundry room

luggage carts available, was given a laundry cart to bring our stuff in

don't have coins available for people to use the laundry services

needed to do laundry and was advised i needed $3

i also liked that they had laundry facilities

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

spacious room with good amenities. good laundry facilities

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

we tried to use the laundry facilities which

not enough guest laundry and room didnt have a fridge.

laundry room is a washer dryer

wifi signal was too weak for connection inside my room

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

as always, staff, accommodations and breakfast were great

the staff was friendly to all my girls as they were being kids

the breakfast bar was fantastic. everyone was friendly.

that i didn t have time for the pool.

full kitchen

is there adequate parking when hotel is at capacity

it was easy and convenient.i appreciated having my pet there and a nice room.

pool only and it was only seasonal, nothing was listed about that when talking about the hotel

did not expect the room to have a full kitchen with range, refrigerator, dishwasher, etc

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

location, very accessible, room service, ice makers, the bed was comfortable.

the parking was convenient for me when entering and exiting the hotel

laundry service could not get app to work.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

the pool was dirty and the hot tub was not working.

swimming pool great breakfast

the room was great and the coffee at the breakfast bar was great!

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

which ate up parking, then trying to find staff at the desk to get change for laundry

location was perfect for the concert i was going, great and easy parking, plenty nice and hot breakfast, the

the pool was small and not heated

proximity to interstate, excellent restaurant at edge of parking lot. no drinking and driving!!!

laundry room was dirty and there was sand in the machines.

convenient to the interstate. checkin was pleasant and quick. excellent roomand breakfast.

location,clean,pool,

delicious and well stocked breakfast

good breakfast in the morning

no laundry room on property.

breakfast was great

the pool was also a favorite for my kids, it was clean and really nice

the breakfast was one of the best i ve had in any hotel and we travel a lot

i like biscuits for breakfast, but there were none but they did have bread for toast

laundry has been broken for almost a week

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

i liked the clean room and the pool area was nice.

great continental breakfast with fruit, muffins, waffles, coffee and juices

to wash laundry

parking , customer friendly , laundry mate..

*) they offer use of multiple washer/dryers like a laundry mat

there was a mini kitchen but no coffee pot.

the kitchen set up was nice.

location was convenient; lovely staff ...nice breakfast

the bar in the lobby was great and easy parking

clean, spacious, great wifi and plentiful breakfast!

parking some nights were hard to come by

check in was easy. guest services were friendly and helpful. included breakfast was good.

unclean. outdated old dirty furniture. dirty laundry.

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

i only have a problem with the diry laundry on the bed

that they had smoking rooms an a elevators cuz the rooms r outside entrance

the wifi was beyond slow and beyond usable

lou's construction no restaurant or pool both under construction

our kids could do while weighing her friends around the lobby, including the pool table and the games

our pet was well received and we enjoyed walking to restaurants

with light on in shower u can see through it but if u have no kids with u it s a nice comfy place to stay

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

wifi is very patchy, constantly cutting in and out

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

huge place, right in the center, spacious parking lot.

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

pool wasn t open

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

the pool was closed

i did not like that the employees would come out of a door by the pool and smoke

parking limited with no provisions for handicap parking.

staff accommodated special requests. laundry facility on-site. comfortable bed.

breakfast plan was a little confusing.

i didn t have breakfast, there should be breakfast included with the room stay.

early check in easy

old, uncomfortable, pet friendly!

i also love the fact that they had a laundry room and a indoor gym

my kids were thrilled

the pool and area was great allowing us to relax in the sun

breakfast was over by 9:15 not even coffee available. pet fee was high.

i chose to get one bc my kids like sleeping in separate beds

laundry good and easily accessible and not expensive

laundry

non smoking room smelled like a gym

could have been cleaner. also my gym shoes were stolen from room.

me full price in bar for virgin pina colada, limited breakfast choices, understaffed , they ran out of plates

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

very convenient to uab hospital... snack bar and starbucks was handy ...clean

wifi sucked couldnt even get on internet on my laptop

room itself smelled like a gym locker room

the snack bar was pretty well stocked, and reasonably priced

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

it was an extremely noisy friday night, with the sports bar across the street preventing sleep until 4 am

that the pool was not in order, due to heater not working.

the staff was amazing. the bar was wonderful and the breakfast was delicious

breakfast was delicious and the staff took care of all our needs.

was not told gym was closed and our toilet being clogged when we got into our room.

wifi wouldn't connect

loud music from the bar down the street and the fact that i had to walk around to the front of the building in

nice bar & restaurant

location and the biggest reason we booked was because they had a complimentary shuttle to the airport which was

excellent dining and pool

clean room, both bar and liquid shower supplies, quiet stay, clean

breakfast was good lab kitchen meals were excellent in flavor and price staff there were very attentive and

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

picked the room because it had a fireplace

the location and the fireplace.

the fireplace didn t work

spacious room with a kitchen that is conveniently located near uab.

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

was no elevator, it was me and 3 very young kids and it was not fun getting to the second floor without an

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting

no room service on the weekend

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and

location, staff, breakfast and cleanliness

the breakfast was also

best breakfast ever!

the breakfast was wonderful as well

breakfast bar was great

$150 pet fee is price gouging! plus another 30 for valet. for one night. unacceptable

pet fee of $175 seemed outrageous

gym was good, as was the restaurant

room service forgot half of our breakfast order

purport to be pet friendly but the $150 non refundable pet fee makes them anything but

breakfast was good

breakfast confort location security

no guest laundry available to wash sweaty clothes from the fitness center

no breakfast served here. outstanding staff! excellent customer service!

claimed to be a pet free facility but it seemed every other room had a dog

very good as it had most anything you would want for breakfast!

we were super disappointed about the pool, but the staff and comfortable room well made up for it

the gentleman at the desk, the facilities were nice but no laundry.

no laundry

we had a gymnastics event at the bjcc and it was so close to the center and nice new restaurants at

the air did not work. also the wifi was terrible. breakfast lacking big time.

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

the employees were great and the roof top bar was very nice

gym a little

the roof top bar was very nice

as a single mother traveling with two kids, i felt safe and comfortable

there was a free laundry

i m fine with walking but if you have a lot of stuff to bring to your room, kids

room service breakfast was delicious

not hot tub, staff wasn't overly friendly and room service was way over priced.

no microwave in the room. no room service.

loved the rooftop bar area!

providing the cost of the stay, the hotel should have indoor pool..

cold swimming pool!

poolside menu was rather basic (but the fish tacos were delicious)

bar was excellent but the dinner was not as advertised

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

room service was good just not correct

first arrived for valentine s day weekend we were given a room next door to a family with many kids and a

liked the room service waiter he was extremely nice and accommodating (his name was cam and i was in room

gym, bar, location

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

breakfast was wonderful

friendly staff and breakfast

they had almond milk option on the breakfast

breakfast was great, gym up to date, parking was phenomenal

it was clean and neat and the breakfast food was good.

breakfast would be my only complaint

pillows to soft noise from interstate would like a better breakfast option

no parking on the property, we had to park at the property next door

the pool smelled like a sewer

n/a. didn t take the to go breakfast

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

fridge,microwave,table couch ,tv etc free parking

clean comfortable laundry was free

the staff is always helpful and the laundry and pantry are so helpful

laundry facility needs a lot of work

complimary , i m not sure i should complain, that was a very nice bonus to be able to do our laundry

the weight and laundry area

no laundry bags

the laundry is coin laundry.

found dirty laundry and garbage in the closet

no breakfast due to cov19, no coffee and the coffee pot was dusty.

free parking, ease of check-in and pleasant staff.

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

had dinner from the bar

room was very nice. very clean. had an inviting bathroom. my kids enjoyed the room.

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

kids had a blast at the

staff were so kind and we were served an evening meal w drinks and breakfast

pool

only one washer and dryer did not provide change for the laundry services

nice facilities with gym and pool as well as nice rooms

prices at the bar were sky high and ridiculous

we stayed in a room for three days with no room service

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise