old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

cars in and out of the parking lot all night

staff and the added security of the county police in the parking lot

felt very safe leaving our loaded uhaul truck in the parking lot overnight

breakfast, clean safe rooms close to resturants

no room service for a 2 night stay

understocked gym

the cleanliness and hotel staff and hot breakfast is a plus

i only have a problem with the diry laundry on the bed

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

too many people outside smoking and partying

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

from the breakfast down to the swimming pool area

was very nice a accommodating by changing our room out so that we would not be on the floor with pets (i have

a few more parking spaces would be nice.

much to dislike,besides snack for breakfast,over all stay quality was excellent,staff friendly,and price was

a few guest left their trash in the parking lot and elevator

kinda dirty people above is let there kids run laps until 2am

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the indoor pool!

the location was great. the front desk let me get a early check in

the pool wasn t open

pool hrs and tv remote

every area was clean including the laundry area.

laundry room on site and very clean

we requested an early check in and the property was very understanding and accommodating

satisfied and pet friendly

parking

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

the room was clean ud83dudc4c morning staff and bar tender were great.

lack of onsite parking for loaded u-haul truck.

loved the lobby booth the bar and food and store. very pretty environment

comfortable bed. guest laundry available.

no breakfast

there was not a breakfast. but i am going to say that may be because of covid-19

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

everything! friendly staff, spacious room, exceptionally clean, good breakfast

waffle could be added to the breakfast menu

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

the beds were very comfortable and breakfast was good

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

good breakfast

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

needed to do laundry and was advised i needed $3

he stated that he didn't know because there were no one on the property until the next day to do laundry

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

spacious room with good amenities. good laundry facilities

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

the breakfast bar was fantastic. everyone was friendly.

wifi was slow made it hard to do computer work

with this being a trip without kids, we were both looking forward to some sleeping in and a good nap which was

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

the wrong building going up and down elevator only for a guest to help us we were tired and had 4 kids frustrated

she very kindly offered us yogurt before going back into the kitchen to make egg and cheese english muffins

convenient laundry room

on-site parking. laundry facilities. food in the morning and evening.

for a laundry room and fitness room

a dollar bill changer would have been helpful in the laundry room.

nice, i believe her name was amanda, she talked to the children and made us feel welcome, the kids loved the

the location, the size of the room, the laundry room and the pool!

staff was great. i like that it has laundry room and pool.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

liked use of laundry on property

luggage carts available, was given a laundry cart to bring our stuff in

bed wasn't made and had dirty laundry when we came in.

don't have coins available for people to use the laundry services

comfy bed, big room, good breakfast and even had a laundry room

shabby hallways loud and littered with used laundry and trash long term stay tenants very

huge place, right in the center, spacious parking lot.

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

wifi is very patchy, constantly cutting in and out

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

the room was fine and the staff was very friendly. nice gym and outdoor pool!

location of pool on front of parking lot

wifi, it sucks like most hotels

i paid 9$ for a kids grilled cheese with no side

i also love the fact that they had a laundry room and a indoor gym

the pool and area was great allowing us to relax in the sun

i also love the fact that they had a laundry room and a indoor gym

i loved the amenities this hotel offers! plus their breakfast was excellent with great choices!

necessities for kitchen were provided

furniture, breakfast, and how quiet it was

the breakfast was wonderful as well

location, staff, breakfast and cleanliness

good position and good gym. good confort

the breakfast was also

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

room service forgot half of our breakfast order

the room service was

no room service

rooftop bar only open later

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

the staff and breakfast was great.

no decaf coffee at breakfast.

there is no room service or housekeeping

there was a free laundry

to walk through the directions not many options to eat no room service could never get in the bar the traffic

i m fine with walking but if you have a lot of stuff to bring to your room, kids

room service options would have been nice

a single restaurant or bar open inside the hotel -located right beside a very noisy highway

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

also, the bar stunk, literally like burnt plastic and cookies

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

the employees were great and the roof top bar was very nice

gym a little

also, the rooftop bar was exceptional

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

nice bar

the room service attendant

restaurants and bar closed to early

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

the breakfast bar had options for everyone, and the room was very comfortable and

breakfast was good, the pool was nice and the entire stay was great

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and

parking was convenient, rooms were spacious and clean, breakfast was great

gym/pool

we loved the pool area

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

the shuttle driver phillip was the best he went above and beyond

clean room, both bar and liquid shower supplies, quiet stay, clean

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

was perfect for my two night stay, loved that the kitchen was well equipped with everything needed

understaffed/ pool was closed

due to the coronavirus the breakfast was in the line according with safety guidelines.

the the fireplace! it did not disappoint!

adult only pool area bar closes too soon. need extended hours at least on the weekends.

room overlooking a beautiful golf course

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely

room service left something to be desired

the pool area is fabulous for the kids

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

we only stayed overnight but the kitchen had all utensils we would need if cooking

gym

parking limited with no provisions for handicap parking.

property is totally under construction and we did not know the gym was closed

breakfast was delicious and the staff took care of all our needs.

for breakfast or dinner room service, $6

comp breakfast good, good service.

was super friendly from valet, front desk and bar staff

we travel with our dog and their pet policies are very welcoming for a nicer level of accommodations

location, spacious room, pet friendly,

our kids could do while weighing her friends around the lobby, including the pool table and the games

parking cost, pool is indoor and was closed, and no restaurant at time we were there

we loved that they have a free pool table by the bar and the area was super nice and laid

laundry good and easily accessible and not expensive

laundry

free breakfast is good with lots of options

the pet fee of $75 and $5.00 for parking fees.

breakfast hot bar was on the rough side

we tried to use the laundry facilities which

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

not enough guest laundry and room didnt have a fridge.

laundry room is a washer dryer

wifi wasn t all that good but besides that everything else was great

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

also, we didn't appreciate paying a room service charge for poolside food

real dining options for kids

if you want to use the spa make a reservation in advance

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

doors to laundry rooms were always open and loud

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

it was pet friendly and the balcony allowed my dog to get some air outside

location, pet friendly, & friendly staff.

to let me cancel even though it awas a no refund room because i didnt realize they charged for pet

no guest laundry available to wash sweaty clothes from the fitness center

front staff was nice, gym was surprisingly nice. parking was sufficient.

no pool, wanted to swim

pet policy is a terrible idea

hated pool did not open until may

breakfast was good

breakfast confort location security

staff accommodated special requests. laundry facility on-site. comfortable bed.

i didn t have breakfast, there should be breakfast included with the room stay.

bar choices were too limited

pool and the comfortable beds.

was told that i could order a light meal in the evening in the bar area only to be told by the bartender that

laundry room was all tore up for renovation

were outlets on both sides of the bed, the pool was very clean even though i did not use it, the check in

tvs didn't work , and wifi didn't work. the pool was dirty

pool had green algae growing in it there were holes in the cushion seat the mattress was nasty tv

pool

laundry room for hotel guests

laundry facilities

parking situation, no wine opener, no laundry room.

service is amazing--from room service, desk service to maid service

it had good amenities like a pool and restaurant/bar, and it offered room service

the front desk where the guest laundry room was located

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

(i wanted to hand wash some laundry)

she volunteered to get me ice and an extra set of laundry for our third

really liked the kids eat free option

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

however, we were told that the laundry was not done and all they had was bath mats

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

no breakfast

gym was efficient

we couldn t assess the gym or pool

the staff was friendly the manager in the kitchen was spectacular remind you we checked in while everything was

parking lot got over loaded

it was very clean the room was very nice love the bar and grill

everything was good- bar closed at 10. no trash cans at breakfast buffet

details said it had laundry facilities and this was a major reason for booking this hotel

they need a guest laundry

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

no laundry room there are no places to do laudry in that town

no laundry available

no laundry facilities on site

the elevator and guest laundry were both broken.

though pet friendly the staff who were mainly spanish did not want to clean my room without me there

i liked the free wifi

they were doing construction right above our head which was a little frustrating having kids.

laundry room is too small only have one washer and one dryer

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

like this hotel chain because we enjoy having a kitchen with refrigerator & freezer where we can store food

had some noisy guests on my hall tha had their kids crying in the hall past 10pm and again at

had some noisy guests on my hall tha had their kids crying in the hall past 10pm and again at

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

breakfast was good. gave us a late check out

room was comparatively spacious, it looked recently updated, and it had an almost full kitchen (stovetop, oven

great breakfast, friendly workers, clean room, quiet rooms,

we loved our stay! parking was a challenge as there didnt seem to be enough spaces.

like the cleanliness of the hotel and l like the breakfast

liked the pool area and spa area

was gracious, everything was squeaky clean, bed was amazing with goose down duvet that was yummy, breakfast was

not enough parking space.

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

when i get to the room and open the door the room is full of dirty laundry

free shuttle service from the airport laundry facility

shuttle driver was very nice. clean room comfortable bed. i enjoyed the free breakfast.

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

like: the pool/spa is closed and there is no breakfast

the breakfast was great also

spa was not hot, people above us in 414, for some reason we could hear them tromping till

clean facilities indoor pool

easy parking, clean property, and lightning was great

pool water was very very cold

wasn't to pleased with the breakfast feel like they can do better i have never seen a hotel serve those tiny

we wished the pool was open longer. we also would of liked breakfast to last longer.

the pool close at 9

no laundry

we also read they had laundry room for guest but never found it nor could we find someone to ask when we needed

was still there and we figured out it was coming from the housekeepers room where they do the laundry

people hanging out smoking marijuana and blocking cars in the parking lot, blasting music all night into the

the location, parking and king size beds were as advertised. appreciated the free bottled water.

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

my kids enjoyed the pool and courtyard.

the pool didn t appear to be totally clean

kids would also knock loudly on doors

didn t tell us we had to get up to go to laundry to get fresh towels for the next day

i had to use shampoo in the washing machine as the laundry dispenser was out of order

pool was clean and housekeeping staff was polite.

the breakfast was grea. staff was phenomenal and helpful with different spots to shop

location fit our travel needs. easy access in and out of the hotel, easy parking.

it had just opened, so it was brand new, and the breakfast was great.

very safe and secure hotel, great breakfast, loved the gated back entrance

we couldn't check in when we got there. they said the pool was down.

clean and had a indoor pool

the breakfast was very good, the facilities were clean and the staff was very hands on

the gym and laundry room were really nice and clean

didn t have the opportunity to check out the pool

we absolutely loved the continental breakfast and the kids had a blast in the pool

the gym and laundry room were really nice and clean

the breakfast was great! everything was hot and yummy! my kids loved breakfast.

very helpful and friendly staff excellent breakfast

breakfast both days was missing a lot of things

coffee is only available during continental breakfast

fitness room had broken equipment

mattress was a little soft and not much left for breakfast

laundry room had dead bed bugs on floor and on top of washers

good parking

pet friendly nice room comforts of home. fridge dishwasher nice hot water. clean n room ready

if you need a nice, clean, place for a night or an extended stay, with an awesome breakfast, this is the place

happy about a 1 night $50 pet fee that was not disclosed on the booking

check in was delayed due to housekeeping and laundry.

bed had hair in it i thought i was get a no pet no smoking room pet hair in the chair

not enough parking, mattress was not comfortable, tub old

smell in the room, pot smell in the hallway, non-guest swimming in the pool and walking in and out of the hotel

large room, easy access to restaurants within walking distance, nice hot breakfast

staff was very nice and they had laundry in the hotel

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

coin laundry was

location was great breakfast was good parking was very convenient

the room was very nice and comfortable and the heated pool was awesome.

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

cleanings ness nicely maintained need more choice in breakfast need fruits cereals ect

that the indoor pool was open until 11 pm

location and breakfast was good room was a decent size clean

breakfast was great.

the breakfast selections were good and it has good lighting in the free parking lot

clean rooms, comfortable beds and indoor pool

booked this hotel for the pool so our kids could get out some energy after traveling all day

the glass shower & the wifi, if you payed $4.95 a day. great location.

pillows to soft noise from interstate would like a better breakfast option

no microwave in room and no disney channel for kids

extra help for breakfast.

i loved the pool, and the area of the hotel.

found dirty laundry and garbage in the closet

the laundry is coin laundry.

no laundry bags

the breakfast was stocked and the space was ample, the room clean and comfortable, the wifi worked,

free parking, ease of check-in and pleasant staff.

there was no parking when we arrived

there was a small kitchen area with dishes in each room

we loved that the pool was treated with saline instead of chlorine

actually look like the rooms, very clean, quiet, nice staff, breakfast overall wonderful

breakfast selections could have been better

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the air conditioner was not cool enough, the gym and pool were under maintenanceud83dude12

quite clean. gym is decent. rooms are spacious.

they didn't have the amenities they said they did like no room service no zupper

housekeeping woke our kids up at 8:30 am

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

place was clean and comfortable, the facility s gym was right across the hall

pete

the pool was very nice

only one washer and dryer did not provide change for the laundry services

the location. surrounded by great restaurants. the bar in the lobby was also attractive

closed at 9 upon my arrival, no valet, or room service

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

no wifi for the room. misleading to advertise free wifi and it is in the lobby only.

sparkling clean, beautiful property! pet friendly.

kids running uncontrollably thru the halls all night and at 3am in the morning

parking was a bit challenging

lack of parking

was some construction going on in the lobby and out back around the pool

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if