the staff was amazing. the bar was wonderful and the breakfast was delicious

they advertise room service but have no menus in the room and claimed people were stealing them

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

the gym could be updated.

the bar was adorable in design

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

bar should be closed or supplied

we liked having a sleeper sofa, chair, and full kitchen

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

kitchen area of room could have been cleaner and breakfast could have had a few more options.

pet friendly (but fee is high)

i wish the hotel had a indoor pool instead of outside

picked the room because it had a fireplace

there was no room service as advertised

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

should have free wifi giving guests a private hotel password at checkin

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

i had a pet with me and there was very little green space for him.

parking limited with no provisions for handicap parking.

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

wifi was very slow and got kicked off many times.

breakfast was great..and great location

staff friendly and breakfast was efficient.

leaving one of my kids to sleep on the floor

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the towel bar in the bathroom fell off the wall and was barely hanging

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

i also love the fact that they had a laundry room and a indoor gym

we have to wait in the lobby which is nice but no wifi till formally checked in

spacious rooms. good breakfast. kids had fun with the games in the lobby

i also love the fact that they had a laundry room and a indoor gym

came with all the conveniences of a kitchenette

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

he even brought fresh bedding for the pullout couch for our kids to our room

she didn t even tell me about the wifi

i paid 9$ for a kids grilled cheese with no side

way too expensive and hidden cost for pet

breakfast bar was great

good position and good gym. good confort

the breakfast was wonderful as well

breakfast - but i like that there were fruits available

furniture, breakfast, and how quiet it was

hot last guest s food in refrigerator no response from calling front desk no response in chat gym well equipped

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no

the room service was

gym was good, as was the restaurant

laundry good and easily accessible and not expensive

laundry

the only thing the pool area was closed for cleaning at the wrong time of day

staff was awesome and very quick to respond breakfast choices was crazy

breakfast area was amazing

the employees were great and the roof top bar was very nice

as a single mother traveling with two kids, i felt safe and comfortable

the roof top bar was very nice

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

wifi seemed to require you to re-login about 10 times a day

the water pressure in the shower was good, parking was great.

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

wifi is very patchy, constantly cutting in and out

huge place, right in the center, spacious parking lot.

i checked in with my mom and two kids

the gentleman at the desk, the facilities were nice but no laundry.

no laundry

the wifi was not secure

was no wifi my entire visit, there was some kind of problem with the system

the complimentary breakfast buffet was excellent, bar/lounge/dining area staff were very nice

bar was excellent but the dinner was not as advertised

the bar and outside terrace are nice. people at desk and valet were friendly.

pool was tiny and the space availability around the pool to relax was limited

the pool is too small

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

they made such an impression on our kids they remember them

parking cost, pool is indoor and was closed, and no restaurant at time we were there

the bar was not open.

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

the common areas as there were several large corrugated pipes in various areas of the lobby and bar

there was a free laundry

restaurant, no room service, hotel construction

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

i m fine with walking but if you have a lot of stuff to bring to your room, kids

room service breakfast was delicious

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

nice location, restaurant and bar was great

pool is very small- more of a splash pool than a swimming pool

i didn t really care for the pool area. a little to small for my taste.

no guest laundry available to wash sweaty clothes from the fitness center

we were super disappointed about the pool, but the staff and comfortable room well made up for it

the gym was not available

couldn t work while traveling using wifi

and thought pet friendly, there was no grassy space for our dogs

breakfast was good

breakfast confort location security

staff accommodated special requests. laundry facility on-site. comfortable bed.

was great loved tha pool and room was clean and well organized

early check in easy

not much parking, no free breakfast

breakfast plan was a little confusing.

wifi was awful. tv constantly cut out.

the surrounding area and at times the parking lot are sketchy and a little scary

a few guest left their trash in the parking lot and elevator

i am pet friendly but the amount of cats i seen made the hotel look unappealing

the wifi were good and simple

(i wanted to hand wash some laundry)

she volunteered to get me ice and an extra set of laundry for our third

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

the front desk where the guest laundry room was located

staff was incredibly friendly, especially the shuttle driver, who went out of his way to check on a poor old

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

70 dollars pet fee.per night for 2 small dogs? that's not

surprise pet fee that was not mentioned in a pet friendly hotel with online booking

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

there was a guest laundry which was a great

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

was noise from the guys in the pool yelling laughing and just having a good time

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

pool was too small.

the breakfast bar was fantastic. everyone was friendly.

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

spacious room with good amenities. good laundry facilities

i also liked that they had laundry facilities

he stated that he didn't know because there were no one on the property until the next day to do laundry

needed to do laundry and was advised i needed $3

when i get to the room and open the door the room is full of dirty laundry

the location, shower, fitness and laundry rooms, the staff, and the rates.

free shuttle service from the airport laundry facility

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

they even had airport parking for a very reasonable price

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

breakfast and location

the full kitchen was amazing!

bed wasn't made and had dirty laundry when we came in.

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

comfy bed, big room, good breakfast and even had a laundry room

shabby hallways loud and littered with used laundry and trash long term stay tenants very

don't have coins available for people to use the laundry services

the location, the size of the room, the laundry room and the pool!

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

liked use of laundry on property

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

a dollar bill changer would have been helpful in the laundry room.

on-site parking. laundry facilities. food in the morning and evening.

for a laundry room and fitness room

convenient laundry room

no kitchen area

laundry room on site and very clean

every area was clean including the laundry area.

nice to have kitchenette!

the kitchen was stocked with clean dishes and supplies

bed was comfortable. loved kitchenette, quiet, will stay again.

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

was beautiful, rooms were clean, pool wasn t too cold, beds were comfortable, rooms were spacious

friendly staff, very clean room & bath, indoor pool, nice breakfast

property was very clean and pet friendly

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

that the pool wasn t open

everything my kids enjoy the pool

everything my kids enjoy the pool

you had to pay for the food , couldn t use the gym. room service was not good

clean rooms, friendly employees, well lit parking lot

breakfast, clean safe rooms close to resturants

great staff, super clean! secure parking!

parking

there is a small gym and washing machine & dryer for your clothes

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

great breakfast too

parking was a bit limited due to full capacity at the hotel.

it was people hanging around the parking lot and pool did not feel comfortable

wish it had a bigger pool

it's always clean, comfy & nice and the breakfast is much better than most places

my husband likes the cinnamon rolls at breakfast

the beds were very comfortable and breakfast was good

good breakfast

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

comfortable bed. guest laundry available.

it's a large room with kitchenette

it was an okay breakfast. location was good!

the breakfast was not hot and she d not offer a lot of choices

everything! friendly staff, spacious room, exceptionally clean, good breakfast

was hoping they had room service.

only thing i could probably say i didnt like was the parking . nothing too crazy though.

indoor pool, location, clean, microwave and refrigerator was key points for me aswell.

the pool seemed clean, certain things looked quite dated and didn t match the new and modern look of

which is something little but traveling with two kids, this is important

only wish the laundry facilities were not out of order.

laundry broke and swimming pool is a pond. many bring their pets.

this inn provided everything i needed - except quarters for the laundry

chose this property because it advertised laundry facilities- it was a last minute reservation

was laundry and a rolling bin of garbage in the breezeway constantly

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

no plastic laundry bag

the pool was a great hit for the children and the bedding was wonderful

room for the kids and i to move around comfortably

found dirty laundry and garbage in the closet

the laundry is coin laundry.

no laundry bags

very friendly and helpful down to the lady that serviced the breakfast area with the biggest brightest smile

free parking, ease of check-in and pleasant staff.

the breakfast and coffee was very good

the glass shower & the wifi, if you payed $4.95 a day. great location.

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

extra help for breakfast.

breakfast was great.

the cleanliness, location, and the breakfast options.

breakfast was average at best, but i find that to be typical in most hotels that offer a

clean / good location / breakfast

breakfast selections could have been better

pool was not heated and was super cold

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

clean room, pet friendly, excellent breakfast choices as always

pet friendly with no extra charge

pete

laundry room is a washer dryer

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

not enough guest laundry and room didnt have a fridge.

we tried to use the laundry facilities which

so your kids walk thru

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the pool was closed

also, nobody answered the phone for room service etc

almost everything . did not have time to visit bar resturant. will stay again

the air conditioner was not cool enough, the gym and pool were under maintenanceud83dude12

laundry room was out of order!

breakfast

exit has limited eating options, pet policy was a lie! noisy didn t feel safe

pool was not open for kids to swim.

the wifi connection was bad

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

no laundry room there are no places to do laudry in that town

details said it had laundry facilities and this was a major reason for booking this hotel

no laundry available

they need a guest laundry

doors to laundry rooms were always open and loud

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

pet friendly , the lobby and check in area well kept

as i entered the room i could not believe it was a cleaned room because the carpet was dirty and the bed sheets

that my pet was allowed to stay with me for only 15 dollars more

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

i can't leave out breakfast which was right on time

smoking rooms

pet friendly nice front desk staff

we had a pet so went to pet friendly hotel

identifying 'laundry/valet' on website misleading- very disappointed the

the staff could have been a little friendlier. also there was no laundry facility onsite.

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

easy to access, very friendly staff, warm pool

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

only one washer and dryer did not provide change for the laundry services

very clean nice pool and gym

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

the pillows were not full enough. i was disappointed that i had to pay for wifi.

gym and pool facilities were closed due to covid-19, but people were still congregating without

laundry room had dead bed bugs on floor and on top of washers

it had a full kitchen with the exception of a stove or two burner

like everything about this hotel the staff was amazing we got there early so they let us use the pool until our

the hotel offered the best breakfast options we've had at a hotel this year - whole family was happy

the property was great and the stay was easy and comfortable breakfast was amazing

no elevator and the inconvenient location of the laundry room in relation to the third floor.

i like having a full kitchen available and laundry facilities

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

large and spacious clean real full kitchen separate living/dining tub and shower comfy beds

laundry was onsite so we got the uniforms washed and ready for the next days game

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for

the breakfast sausage.

wifi didn t work. room was musty. tub drain was clogged.

coin laundry was

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

staff was very nice and they had laundry in the hotel

breakfast is awesome.. they have indoor pool. very quiet

the price.. early check in

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

the parking lot was full of storage trailers

like the location, staff is nice, parking is free and good, room was clean and ac worked great

s their was only one ice machine and wish the pool was 24 hours like the gym but still a nice hotel and would

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

pool, fitness room, free wifi, and laundry room

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

we had a non smoking room which smelled exactly like smoke

bathroom smelt like smoke in a non smoking room. no tub plug.

smoking room and brand name shampoo nd conditioner. but still not worth the stay

check in was delayed due to housekeeping and laundry.

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

the parking was fine but people lurking around the lot made me feel not secure

the breakfast it was really nice

bed had hair in it i thought i was get a no pet no smoking room pet hair in the chair

good breakfast! decent gym area for a quick workout! comfortable bed!

need a bigger parking lot. if pulling a small trailer no parking or place to turn it around.

room was close to lobby and had convenient access to parking through a side door.

clean , great breakfast , easy to get to and lots nearby

parking was somewhat limited.

the hotel was nice, beds were comfortable and clean. guest laundry was free.

also a laundry room would be nice

asked for clean towels, and only received 2 for 3 guest because laundry was being done

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

no laundry facility! pool was not working or not ready to be used!

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

cars in and out of the parking lot all night

staff and the added security of the county police in the parking lot

they should also have a towel station or something with dry towels outside by the pool

no fruit, no yogurt so we had to go out and buy breakfast for our kids as we have a long drive ahead

pet fee was undisclosed until check-in and it was almost the price of the room ($--)

i love to having our own kitchen setups everything was just on point

my kids slept on the pull out sofa and scratched all night

location and guest laundry on site. good breskfast

bed was very comfortable i like the lounge area i liked that there were laundry services available and

i had to constantly ask for housekeeping to get my dirty trash and laundry

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility

the free laundry, the outside grill , the room , the quiet hallways ....

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

the laundry room was kool.

free laundry facility is a great idea

laundry room for hotel guests

laundry facilities

parking situation, no wine opener, no laundry room.

room service sucked.

it had good amenities like a pool and restaurant/bar, and it offered room service

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

my kids enjoyed the pool and courtyard.

kids would also knock loudly on doors

pet friendly decent breakfast and coffee

i loved the comfort of the room, mini bar & absolutely loved the spa bath

maybe the pool could be open until a little later.

indoor pool should have been heated.

we love the spa tub

breakfast was only for 2 adults and kids under 12

kids ran through property unsupervised till at least 2 a.m.

my kids and i were exhausted and after talking with management they finally gave us a room

room service and asked for cheesecake, luckily my boyfriend tasted it first because they sent up

indoor pool for the kids and restaurants on site

no laundry facilities on site

the elevator and guest laundry were both broken.

make sure that everything went smoothly with checkin and even let me check in early so me and my kids didn't

the convenience of a snack bar would have been great after a night out

room was great. bed was truly comfortable breakfast was good.