pool needs updating

breakfast was amazing, it had catered to my special diet, and my kids

wifi code changes at midnight but the staff doesn't tell you that

good breakfast. easy parking. large room

breakfast selection

very clean. comfortable beds. good breakfast selection.

parent had no control over kids

i liked the spa bath and breakfast was okay

a little slow wifi but that wasn t why i came there for so it s just okay

breakfast could have been a little better

then they didn t communicate to me that the pet fee was $200, but i booked the room through booking

with kids it’s a must vs going somewhere to breakfast

pool area is a little small, and the parking lot is a little tight when they are busy

pool area is a little small, and the parking lot is a little tight when they are busy

with kids it s a must vs going somewhere to breakfast

a room across from the laundry room where i heard loud talking as i m trying to take a nap

the front desk gave a us a second room which was next door to the laundry room

the breakfast was horrible! everything else was outstanding!

with sliding glass door was very nice, good water pressure, hot and full breakfast, and well-lit parking area

also the parking lot is quite dark at night (but maybe intentional because we could see the arch in the

the jacuzzi and breakfast.

needed restocked as lots of kids not much to choose from even at 8:30 am

pool area was very nice

great breakfast and staff

the pool and hot tub were nice

room smelled like dirty laundry

bathtub had a weird blue stain in it? breakfast options were lacking

would have rated it higher but we chose this hotel because kids wanted to swim

pet friendly and clean

the pool area could've been warmer.

no hotel should have rooms near the laundry or ice machine-too much

was a nice clean hotel with swimming pool, hot tub, and laundry

very clean, nice comfortable bed, good breakfast

i wish there had been more parking because when semis are there they take up a lot of room.

no, it was great. my only suggestion would be to extend the breakfast to 10:30am!

breakfast was just ok- hard with covid

mattress was amazing. breakfast bar was plentiful. fitness room well done.

most drinking and kids everywhere

pancake machine and cinnamon rolls were a big treat for the kids at breakfast

my kids like the pool and the breakfast and coffee are pretty decent

quiet, good value, nice room, nice staff. basic breakfast. coffee available whenever i needed.

a continental breakfast was served in the morning

hard boiled eggs or yogurt as breakfast options would be nice.

breakfast was great for this reasonably priced hotel

was no milk available at breakfast

the location and free wifi

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

floor there was bubble gum or some kind of candy crusted on the bed sheet closest to window, my kids slept in

location staff was nice parking was close to entrance

the rooms were clean. staff extremely friendly. great location. kids enjoyed pool.

everything from parking lot, to the lobby, hallways and room were clean and we'll kept

the gym, laundry, pool were closed

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

for a non-smoking room and received a non-smoking room that was almost unbearable due to the smoke

breakfast

a pool, decent location to places, and really good price

the laundry facilities were down, and we had no tv due to the cable box not working

parking lot has no lighting.

room smelled like cigarettes despite being non-smoking

parking lot was loaded with junk cars

we were in a non smoking room but 3 rooms down was smoking

plastic laundry bag usually in most hotel rooms was missing

able to do laundry

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

warm and friendly greeting upon arrival. we chose this hotel as it is pet friendly.

dryers in laundry room were dusty

we didn t like that it didn t have a laundry room for us to do our laundry.

parking their cars in the vestibule where patrons are to load and unload their cars or check

excellent location & value! breakfast was very good and kids enjoyed the pool daily.

i would have liked bacon, cartons of milk, and yogurt on the breakfast menu.

no laundry facility no vending

was having trouble connecting to wifi and had to walk all the way back to the office 3 times to ask for help

the room was non-smoking but appeared to be smoked in

a previous guest must have smoked in the non-smoking room we were given

good wifi

were not trash bags or laundry bags in the room

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

guest laundry on site as well as a pool and small fitness center

only negative was laundry on 4th floor.

my kids didnt want to come back to the room

wish the pool was outside. the breakfast hardly had any recently protein, recently cooked.

breakfast ahead of time and it was all sacked up when we got it

key card for fitness center wouldn't work, had to get concierge to open it for me

breakfast

cost to bring my small pet

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

breakfast was excellent.

and the free breakfast was better than any hotel i have even been

breakfast hours are very early.

breakfast is above average and the breakfast attendant kept the area stocked and clean

great laundry facilities

there was a little girl running back and forth from an adult in the laundry room (person didn t speak english

i had hoped to use the laundry, but it was out of service

good breakfast, laundry in the building

bothersome but didn t bother me was i heard others complain of a smell that was coming from the laundry facility

didn't do breakfast. it was just coffee and juice anyway. pet friendly.

the attendant at the front desk reaked from smoking and had a terrible appearance in terms of cleanliness

agoda site didn't show a 100 pet deposit so when i went to check in, i couldn't and lost the money for the room

got a parking ticket because i parked over the white faded old line even though i parked inside the new

wifi wasn't working

to take a bath or shower and it would have been nice to have some information about the hotel, a room service

bar was nice, very pretty decor

the location, the nice size pool, the decent size of the rooms.

indoor pool was nice and warm

really appreciate the staff turning down the radio in the pool area for me

pool not heated

breakfast was adequate.

i liked the free breakfast, however need more choices and the biscuits crumbled at touch.

breakfast area could have been maintained better, the coffee carafe was empty and one had cold

the breakfast was ok, but not a lot during the 1st day! but not yo bad!

i liked that the hotel had laundry on-site and also had a microwave and fridge in room

the staff as well the heated pool

the pool was phenomenal and the staff was very

i really liked the walk-in showers and the indoor pool.

have stayed at this hotel before always clean, friendly and easily access from interstate the breakfast was

non-smoking, refrig and microwave, (our

booking.com says motel is pet friendly. first thing i see on their sign at check in is

not enough parking in the front.

com says motel is pet friendly

the extra 25 for our pet when we checked in

i am a breakfast buffet person

breakfast was tasty; several hot and cold breakfast options. the bathroom was nice and clean.

it was clean and new. they had great breakfast!

the bed was very comfortable and the breakfast and coffee was excellent

very clean and comfortable . very good breakfast.

pile of dirty laundry behind chair

laundry was left in washing machine and dryer so had to wait three hours to do mine.

the laundry facility had no change machine and the front desk was not capable of giving change.

wifi configuration was so insecure that none of my 3 browsers ( safari, chrome & firefox ) would

security was excellent (cameras, parking neighborhood, staff availability)

breakfast was just ok, fruit looked great

staff great the room wonderful breakfast off the

great breakfast

one of the best hotels in alton it wasn t more than i expected (206 +security deposit) love the pool and the

unfortunately with the pandemic,i wasn t able to use the gym & pool facilities.ud83dude22

need laundry

kids running and loud throughout the building

clean room and lobby, good wifi

maker doesnt work on 3 rd floor or 4 th floor, when looking for a place i specifically asked for pool n free

wish pool would have been available or that i would have known it wasn t available.

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

it is a pet friendly stay, pets are there but if you check in any room you will have to clean the room

free parking

overall ok. it was affordable staff was nice. pet friendly with no charge for pet

laundry facilities $2

coin op laundry next to lobby

the staff was very nice and courteous and free wifi

to covid the pool and breakfast were closed

more food for breakfast. had indoor pool but a hot tub would have been nice.

when confronted the staff just said it s normal people did laundry at 2

food was marginal. no laundry detergent in the vending machine.

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

being able to do a load of laundry was nice

said they had wifi, the wifi was barely functioning

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

a lot of kids running the halls

friendly staff, parking was excellent

my kids always enjoy the pool. we also enjoy the variety of breakfast food.

lots of pets

listing shows that there is guest laundry and there is not

for bugs, clean up outside parking area

the bathroom and spa tub needed cleaned before using them

and free breakfast

we liked the pool, it was relaxing and clean

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

nice staff, enjoyed the breakfast

the location, parking, staff and near by shops.

plenty of parking available.

parking not enough

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

i went to retrieve one and followed staff to the laundry room

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

times we thought we were locked inside the room, not very many options in the breakfast, no wifi, and the tv

i think they were working on the pool so did not use it.

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

the customer service no wifi and shady people always running around all hour of the

close to the highway, and you could see the st louis arch from the parking lot

late check out is 7bucks and hr.

breakfast was plentiful

the pool being closed and our toilet was broken but i fixed it

the toilet did not flush we have use a plunge after each use we were not able to use the inside pool

was a bunch of trash overflowing on to the ground at the south entrance the whole weekend and the pool was not

ran beds were broken and have metal bars coming out the side of them they said they had a pool which upon arrival

the wifi didn't work at all

the dryer was broken in the guest laundry

wifi very poor throughout

the gym needs an upgrade

good stay. good staff. good breakfast.

pool area had water leaks in the pipes above and obviously had been for a while because of the rust

had to go to the laundrymat

clean, nice size room, working elevator, decent breakfast, nice staff

only moderately pet friendly

there was a lot of trash in the parking lot areas.

comfy beds, friendly staff, free breakfast and there was a indoor pool

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

simple accommodations with clean rooms a pool and laundry facilities

pet friendly!

parking lot was a bit small

the pool could have been warmer.

we stayed because they accept pets with no fee, which is really nice

laundry room was filthy

free laundry (just provide the soap

the dryers in the laundry were unavailable and i had to dry my clothes on hangars overnight.

very nice and clean room, love the suite part has all you need and the free laundry is a plus

everything was provided, laundry basket, soap, shampoo, body wash, dish soap

was waiting for other customer's clothes to be finish in the laundry room it could be bigger and maybe enhance

we even asked if they could do laundry or if they could get some from another room

when we requested additional towels they said they were doing laundry now

no pool, no gym and no breakfast

clean very sanitized ,remodeled, bed slept great, breakfast was exceptional for an extended,large updated rooms

they have laundry room and so i washed my bedding

was charged for laundry service once a week

the laundry room was out of order

continental breakfast and bigger laundry facilities

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

pool

this was cool up until the 5th bonus question . dirty pool old man- not cool!!!

and they had some tournament or something going on for kids so it was teens loud and rumbling around on my

pool for kids, and good wifi

no breakfast were available parking was ok

pool wish was bigger and hope in the summer they put more lounge chairs and tables outside

the breakfast was ok. i love the location. being surrounded by all the shopping centers.

, pool not heated again. no clean towels each day. the service.

close to restaurants and shopping. staff were super nice and friendly. good free breakfast.

was disappointed with the swimming pool

would be great if the laundry room had more washers/ dryers

loved how clean it was, the popcorn/happy hour & breakfast offered, the pool for the kids, and the proximity of

we had a spa tub in our room that worked great

the kids loved the pool

we liked the free food and drinks. the free wifi and free long distance.

beds are so comfortable and their laundry detergent makes it smell great

breakfast was our favorite part

close to event. excellent staff. nice breakfast options

the parking lot was covered in wet ice which was quite slick

pool was a little small/shallow for my kid but he still enjoyed it

dryer in laundry room wasn't drying well.

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

room location was right across from the laundry room

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

the room very clean, its offers breakfast

comfortable large room wirh king bed...nice breakfast. guest laundry.

the guest laundry dryer wouldn't get clothes dry. spent $3 and clothes were still wet.

large king room with comfortable bed. they had guest laundry facilities .

was missing parts and jagged edges, the clothes dryer was out of order so we had to go to a laundry mat

roaches, hallways always had trash and dirty laundry in them, odor and rude staff

i love that they have all amenities clean the bar everything about it

roof top bar and view

the restaurants were almost entirely closed in the casino, which we were not aware of

the bar tender was attentive for securing soft drinks

the pool was perfect for kids all ages

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

the pool wasn't open and had resort fees despite not having a few amenities listed in info

the location was perfect and the casino and parking was easy to get to and from

it has a laundry, which worked very well

breakfast was limited. not advised of some services ie laundry

everything, except you have to pay for the laundry.

they even had a laundrymat

loved that there was laundry at this hotel too

room service

convenience of shuttle

and the staff took us in even though we were strangers i can't say enough about stan the shuttle

free shuttle to busch stadium

room was connected by a door and can hear everything next door, no room service came on weekends

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

self service laundry worked well for $2 per load for washing and $2 per load for drying

the front desk lady was very nice and room service was very understanding

wifi and cable channels were included

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

just a few steps to the metrolink and easy walk to busch stadium, the arch and casinos

pool is small, but nice

wonderful staff, breakfast, and gym.

then they will not just hold your credit card info in case you damage the room or order room service

the gym is very nice too

nice location, nice rooms, spacious lobby with nice bar area and other amenities

the luxuriousness. the gym was hands down above the rest.

location and gym

also do not use second kitchen food delivery, your food may not even come

starbucks and a bar in the lobby

i just wish i could ve used cash inside the hotel at the bar and starbucks.

loved the bar on the main floor

th staff at the front desk and bj at the bar were super.

no place for pets to potty.

will say the only downfall of the hotel was that it was supposed to be pet friendly, which it was, but they did

ordered the french toast from the breakfast menu

breakfast wasn't being served until 730. we was leaving earlier than that.

breakfast was expensive especially for the small amount of biscuits and gravy one biscuit for $7

it doesn't have a microwave or a laundry room, so you can do your own laundry.

nice tv's, free wifi staff was so flexible with check in and out times

unfortunately because the pandemic time they did not have room service.

loved that it was pet friendly with no fee

staff went above and beyond to greet us open doors and even pet our pups

it also seemed to be near the laundry facility so it was loud at times

maybe the laundry detergent

hotel was dated. no laundry service. price was rediculous.

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

room was not clean ants in bed dirty laundry in room

our room was spacious and beautifully decorated

pool closed at 10 pm

nice bar and restaurant in

super pet friendly with water bowls pet welcome sign and treats for the pups

room and pool were great!!

guest laundry

did laundry; own happy hour on roof top deck; watched people enjoy swimming

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

i had to do some laundry while we where there both machines did better then i thought way better then a laundrymat

good parking and a clean room.

covid 19 virus interfering with your morning breakfast

truck parking

breakfast

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

late at nigh it was kids on the hot tub no chance to relax

pet fees

wanted a spa and requested before booking the hotel, turned up and no spa, but it says on your website spa

they bar and grill was closed

gym needs some upgrade, but i was there to chill

the bar was closed due to

i have 3 kids not enough room for 5 people.

couldn't enjoy the pool as kids were all over splashing us

staff, clean rooms, the amazing museum, the vintage pool / hot top, exercise room and sauna

the rooms are spacious and clean, you have access to a gym and pool that are outstanding

hotel was beautiful.the kids loved the pool.

the amenities. the museum. the pool. the gym. the lobby.

she made my kids feel welcomed and put us in very nice room

i had my kids with me and they loved the 2nd floor

to order room service, you must scan a qr code on the back of your room key

room service was a little expensive

they also gave the kids ball gloves which was really awesome

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

it's also pet friendly, no fee

paid $45 for a room service meal

wasn t aware that we would receive breakfast!! room close to swimming pool was very noisy.

i had to complain about anything, i wish the kitchen would stay open a bit longer for room service

room service was overloaded on sunday

took ages to find the gym everything was so spread out

rooms extremely clean, great restaurant, open bar area where all can hangout and enjoy each other's company

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

breakfast on vacation is often the only meal until dinner, it was delicious with large variety of

pool and hot tub were very unkept