the wifi didn't work at all

not enough parking in the front.

com says motel is pet friendly

booking.com says motel is pet friendly. first thing i see on their sign at check in is

the extra 25 for our pet when we checked in

staff was very rude, tried to overcharge us upfront for babies as if they were adults

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

internet was not well supported, wifi kept dropping and no breakfast available.

kids running around the different floors playing at 1 am not good

had an amazing view of the city with a roof top pool! the restaurant was lovely!

the spa was incredible.

the bar tender was attentive for securing soft drinks

room service and the

ordered room service and they gave us a 35 minute, time window

everything, except you have to pay for the laundry.

laundry very useful

breakfast was limited. not advised of some services ie laundry

they even had a laundrymat

it has a laundry, which worked very well

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

they weren't strict at all when i was there (it was game day) and neither me or my kids ever felt looked down

the hotel bar was excellent with fantastic atmosphere and bar staff

would have loved a pool for my kids to swim in

shortly after being seated and i got the sense our first waiter wasn't too keen on the three kids that follow

besides the fact we believe we were right below a laundry room

it also seemed to be near the laundry facility so it was loud at times

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

room was not clean ants in bed dirty laundry in room

maybe the laundry detergent

valet would have been nice. bar wasnt open

stay was amazing the hotel is beautiful, the rooms were nice, drinks at the bar were great, the food was good

bar inside the hotel

no place for pets to potty.

will say the only downfall of the hotel was that it was supposed to be pet friendly, which it was, but they did

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

did laundry; own happy hour on roof top deck; watched people enjoy swimming

guest laundry

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

parking was flooded due to rain

free parking

the parking and they didn t have a pool

laundry facility was inside pool area and was only accessible during those hours

s dirty laundry behind the curtains

i loved the views, the rooftop bar and the pool and hot tub area was lovely.

pool was closed.

i also loved the rooftop restaurant called 360 and the indoor pool

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

chlorine level at the pool seemed high, but maybe it s needed?!

is perfectly located in the heart of downtown st louis with a movie theatre , restaurants and a casino with in

breakfast was excellent

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

i like the fact they have coffee and wifi

there was a robbery there the night previous and when we pulled up there were cops in the parking lot

hallway dark and dirty; creepy people hanging out in parking all night

room service had to go down to order because would not answer phone

only things i can complain about is the rooftop bar is not open every night and parking is a block away

the rooftop pool is gorgeous and is better than the pictures show

more room service snack options

room service/some of the staff

wifi and a gym is pretty much the only free amenities that i could

property amenities, starbucks nearby, bar area, friendly staff, room was clean and comfortable

parking is across the street in building if you bringing kids so be prepared

parking is across the street in building if you bringing kids so be prepared

nice location, nice rooms, spacious lobby with nice bar area and other amenities

it doesn't have a microwave or a laundry room, so you can do your own laundry.

no free wifi bathroom tiny overpriced no happy hour at bar no complimentary evening snacks

the library and bar remind me of a hotel we loved in hong kong

pets stay for free!

pet friendly and its proximity to the convention hall

listing shows that there is guest laundry and there is not

no pool access, phone in room did not work

the pool was murky

pool was closed for maintenance which was a disappointment

and free breakfast

starbucks and a bar in the lobby

also do not use second kitchen food delivery, your food may not even come

wet bar area

i just wish i could ve used cash inside the hotel at the bar and starbucks.

th staff at the front desk and bj at the bar were super.

staff is so friendly , rooms, bar and restaurants were so nice and food was amazing.

i had my kids with me and they loved the 2nd floor

room was clean, stadium view was really cool, kids loved it

room service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered

room service was a little expensive

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

there is no restaurant nor room service

the pool was not heated

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

it's also pet friendly, no fee

bed was great and the breakfast was amazing

they bar and grill was closed

the bar was closed due to

i have 3 kids not enough room for 5 people.

gym needs some upgrade, but i was there to chill

dryer in laundry room wasn't drying well.

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

room location was right across from the laundry room

if it wouldn't have been late and my kids needed to sleep we would have left and found another hotel

t get in touch with room service several different times

don’t like bc i was there with kids not dressed up the black vallet attendant gave me a hard time when checking

selection for kids

we loved everything about it! my kids loved the rooms and the pool

gym/spa facilities - better than any hotel i've stayed at, and incredible for the price

the bar area needed more attention. not enough staff to take orders. table not clean

that there was no inside pool. not a necessity, but would have been an added bonus.

clean, nice staff and a great lobby area with bar and light show at night.

it was loud due to a party and room service was very expensive but no other complaints at all.

both restaurant and room service food quality was quite above average

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

the breakfast was good, too

location dinner buffet with cocktails breakfast buffet pool area staff

kids came forward , mothers came forward and expressed her indifference towards them

friendly staff, good breakfast

my kids were disappointed there was no pool. there were several big construction sites nearby.

also the hotel was close to the union station, where our kids enjoyed time there

comfy bed, great bathroom. bar and breakfast added bonus. close to interstate.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

it s not a new hotel but it s got everything including restaurant and laundry room.

pet fees when the pet relief area wasn t supplied with poop bags

the pet friendly environment was very nice and the location was ideal.

paying for washing laundry seems absurd

poor breakfast and awful gym and actually it

real restaurant and bar no black make up towels charge for parking snack pricing is ridiculous won t allow

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

the enclosed outdoor spaces was nice for our kids to get out and run

i am certain it was picked up with laundry

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

we asked for an extra laundry bag from the cart but all we were ever told was no english

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

breakfast was nice as well

there was a gate on the far side of the parking lot that was kept locked

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

fun mix of restaurants across the street (foundry) that we visited repeatedly - our kids loved it

is okay, room for improvement and could do with more alternatives though from the kitchen

i felt the breakfast was a little limited.

fresh breakfast

24 hour gym & pool

breakfast could be better the item in the pantry such as muffins and etc

the toilet did not flush we have use a plunge after each use we were not able to use the inside pool

on arrival, great advice about local restaurants, sausage, waffles, and perfectly cooked eggs for breakfast

breakfast was plentiful

was a bunch of trash overflowing on to the ground at the south entrance the whole weekend and the pool was not

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

i went to retrieve one and followed staff to the laundry room

chose this property because it was pet friendly and had a room with a jetted tub

the window faced the parking lot with a lot of lights in it, great for safety, but the window coverings did

bar was nice, very pretty decor

i love the cookie at check-in, free wifi, and the room overall

nice restaurant and bar on site. didn t seem over crowded

then we went to the bar which was quiet and had good service

* live music at the bar - always love that

bothersome but didn t bother me was i heard others complain of a smell that was coming from the laundry facility

the onsite guest laundry was handy - $2 wash $2 to dry all in all a pleasant say here

i had hoped to use the laundry, but it was out of service

there was a little girl running back and forth from an adult in the laundry room (person didn t speak english

great laundry facilities

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

more seats in breakfast area would be ideal.

breakfast hours are very early.

needed to say goodbye before we left, the pool was clean and warm so my son enjoyed swimming, the breakfast was

facility was very clean,friendly staff,good breakfast bar and a convenient location close to places to eat and

the receptionist service was good and the breakfast

hot continental breakfast

the hotel is a pet friendly and has no advertising of pets fees, on top of that the receptionist told us i

everything. pool was clean breakfast was great safe place clean comfortable

breakfast

food was marginal. no laundry detergent in the vending machine.

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

being able to do a load of laundry was nice

when confronted the staff just said it s normal people did laundry at 2

wish they had more selection at breakfast

the pool is closed.

parking and location

no pool , full breakfast or fitness use.

parking was good. breakfast was unremarkable, i don't remember it.

the staff was friendly, and the room clean and comfortable. the breakfast was also pretty tasty.

the gym and pool were good quality for a hotel

bathroom area so we had to go to the other side of the partitioned room (with the beds) when our kids were

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

it was not bad and they offered a shuttle to come get you

is a fun hotel and my teenage kids and i have a lot of fun when we are there because we can play pool and other

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

my kids always enjoy the pool. we also enjoy the variety of breakfast food.

we also loved the swimming pool

loved that there was breakfast and supper provided

my husband, 4 kids and i were just amazed

guest laundry on site as well as a pool and small fitness center

only negative was laundry on 4th floor.

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

were not trash bags or laundry bags in the room

we loved the friendliness of all the staff and my kids loved the late night snacks and popcorn.

need laundry

kids running and loud throughout the building

it was a bit noisy and there were kids playing in the halls after 11pm

everyone needs employees just like him,the room was exceptionally clean and very comfortable my kids loved it

the bar was not open because it was

laundry facilities $2

coin op laundry next to lobby

complimentary breakfast was delicious

it was very reasonable and a nice, hot breakfast was included (you get to make your own waffles)

breakfast

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

parking not enough

room service is not available unless you fill out a form requesting services each day of stay

ease of check in/out, room quality/space, cleanliness, in-room services like internet, keurig coffee maker,

why would all of that be closed but the bar is open where people can freely drink and ignore social distancing

laundry and shuttle not available

people were great. shuttle was awesome

kids loved the pool

to get in the pool and it was so hot in the pool room i couldn't stand it

fabulous renovated rooms and good breakfast

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the wifi was unusually fast, the room was very comfortable and perfect for my needs.

was hoping there was a pool for kids to relax in while we were at the hospital with another child

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

great workout room and laundry on site

no laundry here even..dry clean

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

they didn't always have change for laundry machines

it woke up my family on the other side of the hall, and even woke my kids up several times

liked everything except the fact the lobby bar didn t open until 5pm

it would be great if it had higher end bar and a restaurant attached

wish that the bar would have had a happy and food service.

the bar had irregular hours but this was understandable over the holidays

restaurants and bar have excellent menus

room and bed was very comfortable. room service was quick.

it is fun to bring our kids back here years later even after we have

the tenderloin room! (pool was great, too!)

they had entertainment at the bar in the evening

minimal personal hygiene and laundry items in the store

need a laundry room!

my 3 kids, my wife and i had such a blast

price was high and had to pay for parking.

hotel breakfast buffet was very good

i love that they have a swim pool and it's dog friendly

charged $50 for our dog to stay although website didn't inform us of a pet fee.

were people actively propositioning people for sex - actual prostitutes in the parking lot

no energy, no wifi, no breakfast, no ascensor

were under new management, so they didn t have no breakfast, gym was not open and the pool was

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

able to do laundry

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

has a gym, indoor pool, and indoor on-site laundry

we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

great room clean great breakfast

excellent location & value! breakfast was very good and kids enjoyed the pool daily.

front desk, accommodated my early check in to get ready for an event

the laundry facilities were down, and we had no tv due to the cable box not working

parking lot was loaded with junk cars

called and asked about big truck ( 18 wheeler) parking was told yes, we have spots big enough, they did not

beautiful clean pool with easy access to towels

didnt get a chance to try the breakfast we will nexttime and the pool it would be nice to not get hit on constantly

really like that there is a laundry room on site for guests to use.

location , laundry,

liked they had indoor and outdoor pool,gym and laundry

there s a nice gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

had to go to the laundrymat

parking lot dark

comfy beds, friendly staff, free breakfast and there was a indoor pool

charged a $25 pet fee upon arrival that i was not aware of when i booked this property

the pool area was great and my kids loved it

the gym, laundry, pool were closed

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

had to go to front desk for pool towels

rooms were great the staff were excellent, the pool was awesome also the hot tub

the pool could use some attention.

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

the pool area is super

location staff was nice parking was close to entrance

when we got there, it was covered with tile and not useable so we tried the pool

everything from parking lot, to the lobby, hallways and room were clean and we'll kept

free laundry. wi-fi.

the workout room is in the same area as the laundry room, and the ac doesn't work

free laundry (just provide the soap

laundry room was filthy

the dryers in the laundry were unavailable and i had to dry my clothes on hangars overnight.

when we requested additional towels they said they were doing laundry now

we even asked if they could do laundry or if they could get some from another room

was waiting for other customer's clothes to be finish in the laundry room it could be bigger and maybe enhance

clean wouldn't supply clean towels, broken furniture, no pool no breakfast and no gym ( false advertisements)

random furniture, and trash in the parking lot

continental breakfast and bigger laundry facilities

was charged for laundry service once a week

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

they have laundry room and so i washed my bedding

the laundry room was out of order

the dryer was broken in the guest laundry

was comfortable, everything was clean and neat, the desk and housekeeping staff were polite, the breakfast

friendly staff and i was happy they allow pets

i liked best that it offered hot breakfast and also indoor pool and staff very friendly

i liked best that it offered hot breakfast and also indoor pool and staff very friendly

simple accommodations with clean rooms a pool and laundry facilities

pool was clean and we were able to swim daily without it being bombarded with tons of other people

they provided a hot breakfast liked the gym and they had a pool

no instructions or desk help to connect to wifi

great location and very accommodating for our pet.

the mirror had a tv in it the bed was comfortable the bathroom door was a sliding one looked like barn doors it

hotel was well laid out from parking lot entry to check-in and access to hotel elevators

night food options limited to asian restaurant; i would have liked a bar open and bar food open later

convenient parking, luxury class hotel and facilities, restaurants, friendly and helpful staff

really loud karaoke in the one lounge and the other bar had 2 standup tables

was unfortunate that the onsite restaurant was still closed but the rooftop bar turned out to be a fun option

were told they were booked up full with reservations okay no big deal but then we tried to order room service

if i wanted to get up at 5:00 am i would’ve just stayed home with my kids

very pet friendly, front desk are super accommodating and enthusiastic. free parking

late check out and early check in

i like the free breakfast. the receptionist in the night duty was very helpful.

quiet, good value, nice room, nice staff. basic breakfast. coffee available whenever i needed.

breakfast wasn t that good very basic powdered eggs sausage and tats nothing else compared to

the pool was closed but we didn't mind and we also didn't eat breakfast so we don't know what it was

the breakfast was perfect for my child, as he can eat a carbohydrate loaded breakfast

no guest laundry onsite

it's a lot of fun for kids to explore

the included breakfast options, free wifi, and pool were appreciated

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which

the rooms featuring authors and book titles. the pool was very clean

they had a bar in the lobby

pool was cold for the kids and the bed could’ve been softer but other than that everything was great

kids running around knocking on my door 3 times than running off

checked in kind of late so my children were excited to see that the pool was still open for a couple hours

allowed us to have late check out considering that we were traveling for a funeral and didn't want our young

the breakfast was ok. i love the location. being surrounded by all the shopping centers.

good coffee....good breakfast selection. good fitness room.

everything was wonderful except the pandemic breakfast selection

breakfast was very good and they had a nice variety each day of my stay

i loved the gym and the free hot breakfast

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

the parking was free for the weekend in a secure parking garage

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

no laundry unit no workout facilities no pool

there was no open laundry area for me to wash

no laundry room no pool workout center or nothing

holes in sheets (of my non smoking room), lame breakfast, broken laundry facilities, stray animals attacking

opened right up to parking lot but that s the way these places are built!