a room across from the laundry room where i heard loud talking as i m trying to take a nap

the front desk gave a us a second room which was next door to the laundry room

the pool area could use more natural light it was kinda dark and closed off

no breakfast

it was a new hotel nice from the parking lot to the bed

pool/hot tub were not working but the manager gave us compensation for this

felt safe, ample bright lighting in the parking lot, clean facility, friendly staff

pool area was very nice

nice decor, pool, ample parking and breakfast choices and times were great

pool was nice friendly staff great breakfast

allows my pet and bike trail near by to walk

very clean and comfortable. they are pet friendly.

they were very pet friendly and accommodating

the breakfast was alright.

then they didn t communicate to me that the pet fee was $200, but i booked the room through booking

breakfast options a bit limited. wifi was very weak signal in our corner room.

large room, jacuzzi tub, recliner, large tv, no smoking , amazing breakfast

spa tub was excellent

wifi was extremely poor. luckily i had hotspot on my phone to use.

our event around 7:30 pm we called down to the front desk to get the wifi password, no one picked up

pool step is too deep. i had to get manager to get my frien up the steps

facilities pool, breakfast

very clean, friendly staff, gluten free offerings at breakfast

complaints i actually got to check in early with no issues or extra fees

pool needs updating

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

the location and free wifi

room smelled like dirty laundry

parking by our room was convenient and well lite

friendly staff very nice place pool was a plus

easy parking lot directions. multiple exits. clean!!

pool is very small and only one depth, there is no deep or shallow end and the ac unit in our room

no hotel should have rooms near the laundry or ice machine-too much

was a nice clean hotel with swimming pool, hot tub, and laundry

foods at breakfast were not amazing, but i consider any breakfast food an extra bonus, not an expectation

i wish there had been more parking because when semis are there they take up a lot of room.

the hotel is old, the shower curtain was dirty and poor gym equipment

the parking spaces seem to be a little larger than usual so you can unload your vehicle easily

breakfast was just ok- hard with covid

loved the beds and windows and wifi and pool.

quiet,clean,great breakfast ...nice safe place to run or a fitness center and a nice indoor pool

clean. good breakfast with plenty of seating

hard boiled eggs or yogurt as breakfast options would be nice.

breakfast wasn t that good very basic powdered eggs sausage and tats nothing else compared to

a continental breakfast was served in the morning

quiet, good value, nice room, nice staff. basic breakfast. coffee available whenever i needed.

was no milk available at breakfast

the gym, laundry, pool were closed

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

the gym, laundry, pool were closed

that the pool was closed

longer serve breakfast due to covid

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

nice breakfast selection

floor there was bubble gum or some kind of candy crusted on the bed sheet closest to window, my kids slept in

missed having breakfast

when we got there, it was covered with tile and not useable so we tried the pool

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

able to do laundry

the location was great. we had pets and were accomadated with a great room near an exit.

the laundry facilities were down, and we had no tv due to the cable box not working

still no breakfast, or swimming pool open. i truly think that should be compensated..

it's not a real breakfast.

it was nice to actually have a smoking room.

pool was closed and no breakfast offered

dryers in laundry room were dusty

we didn t like that it didn t have a laundry room for us to do our laundry.

parking their cars in the vestibule where patrons are to load and unload their cars or check

excellent location & value! breakfast was very good and kids enjoyed the pool daily.

i would have liked bacon, cartons of milk, and yogurt on the breakfast menu.

were not trash bags or laundry bags in the room

guest laundry on site as well as a pool and small fitness center

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

only negative was laundry on 4th floor.

nice shower and air conditioner worked good. wifi was easy to connect to.

i liked the parking, the room, the pool, the staff.

breakfast was good too, had a choice of eggs, potatoes, smoked sausage cut up, waffles and oatmeal

breakfast offerings were nice

breakfast

wish the pool was outside. the breakfast hardly had any recently protein, recently cooked.

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

we slept like babies and so did our three young kids

facility was very clean,friendly staff,good breakfast bar and a convenient location close to places to eat and

breakfast hours are very early.

and the free breakfast was better than any hotel i have even been

the onsite guest laundry was handy - $2 wash $2 to dry all in all a pleasant say here

great laundry facilities

when i got there the door to the hotel laundry room was wide open and it looked like a bloody hot mess

good breakfast, laundry in the building

there was a little girl running back and forth from an adult in the laundry room (person didn t speak english

didn't work,try to accuse me of smoking in the room, which i work on the road so have common sense not too

area, dirty, people smoking drugs right out side the room

got a parking ticket because i parked over the white faded old line even though i parked inside the new

hotel allows a pet in some rooms

wifi was spotty

very comfortable and family friendly, and the pool was amazing!

after really good steak dinner, i went for a walk around the parking lot and was approached by a stunning black

i love the cookie at check-in, free wifi, and the room overall

the parking wasnt too great

on parking lots and entrances poorly maintained

the parking lot was being resurfaced during my two-day stay, so i had to put up with the smell of tar

not enough parking in the front.

wifi / tv not working, cockroaches, bedding sheets, pillows and blankets were dirty (had something

cant really think of much, parking a little tight on the front side maybe but still fine.

was very clean and private with lots of parking for truck and

need laundry

clean and pet friendly

wish pool would have been available or that i would have known it wasn t available.

the bar was not open because it was

also went barefoot around the room and bottom of my feet were black so carpets need either deep cleaned or

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

trying to get connected to wifi was a pain as well

affordable rate, staff very friendly and fast wifi

the parking lot my tire had a knife piece stuck i it

food was marginal. no laundry detergent in the vending machine.

being able to do a load of laundry was nice

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

when confronted the staff just said it s normal people did laundry at 2

wifi made it easy to get some homework done and i slept very comfortably in the firm bed

laundry facilities $2

coin op laundry next to lobby

complimentary breakfast was delicious

it was very reasonable and a nice, hot breakfast was included (you get to make your own waffles)

it's right across the parking lot from lotawata creek, which has delicious food

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

very friendly, the kids love the indoor outdoor pool

lounge chairs by the pool very uncomfortable.

my kids always enjoy the pool. we also enjoy the variety of breakfast food.

clean, caring staff, indoor and outdoor pool

listing shows that there is guest laundry and there is not

pool was not working

wifi was down

the bathroom and spa tub needed cleaned before using them

there was also a fight outside at 7 am that left blood and hair all over the parking lot

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

the pool need to be cleaned more often. water seems dirty.

great parking

comfy bed, big room, pool, nice property. staff was helpful from housekeeping to the front desk.

the wifi connection was

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

i went to retrieve one and followed staff to the laundry room

everything was great the breakfast at this facility is amazing

spa tub did not work

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

parking

i like that fact they have free wifi and breakfast

late check out is 7bucks and hr.

pool not open, shower head not squinting water properly needs canopy

the pool being closed and our toilet was broken but i fixed it

the pool was freezing cold

the staff has excellent the breakfast was great..they were very intentive

pool was ice cold and bugs around pool

the wifi didn't work at all

the dryer was broken in the guest laundry

had a pool

pool area had water leaks in the pipes above and obviously had been for a while because of the rust

friendly staff and i was happy they allow pets

equipment in the gym was outdated, broken or both

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

had to go to the laundrymat

clean, nice size room, working elevator, decent breakfast, nice staff

the staff was not very friendly when we asked about the wifi password

charged a $25 pet fee upon arrival that i was not aware of when i booked this property

to work secured property had not issue parking work truck restaurants and stores real close

no laundry facility no vending

was having trouble connecting to wifi and had to walk all the way back to the office 3 times to ask for help

parking lot is a little funky but ok

i went down stairs and asked if that was a smoking room, the lady at the desk said it was not

place was clean, very quiet and great tv and fast free wifi

simple accommodations with clean rooms a pool and laundry facilities

the biggest surprise was the first day of full breakfast bar

the wifi wasn t the greatest

free wifi, indoor pool, free parking and breakfast was included.

the pool could have been warmer.

no breakfast but free laundry makes big difference. smile.

laundry room was filthy

everything was provided, laundry basket, soap, shampoo, body wash, dish soap

free laundry. wi-fi.

free laundry (just provide the soap

was waiting for other customer's clothes to be finish in the laundry room it could be bigger and maybe enhance

when we requested additional towels they said they were doing laundry now

we even asked if they could do laundry or if they could get some from another room

the breakfast bar was delicious as well

there was no information about facilities such as gym or ice or breakfast hours that are normal

continental breakfast and bigger laundry facilities

the laundry room was out of order

sanitize my room myself nor did i didn't like the fact i had to bring my dirty towels down to the laundry room

they have laundry room and so i washed my bedding

was charged for laundry service once a week

was a noise issue with a particular group of badly behaved kids and parents in rooms near ours who were in town

kids running around knocking on my door 3 times than running off

pool for kids, and good wifi

this was cool up until the 5th bonus question . dirty pool old man- not cool!!!

the drapes don t entirely close all the way. huge light in parking lot kept me up all night

the pool was open.

walk in shower, comfy bed and a kitchen that you can cook in, breakfast was also good great

close to restaurants and shopping. staff were super nice and friendly. good free breakfast.

everything was wonderful except the pandemic breakfast selection

breakfast was very good and they had a nice variety each day of my stay

would be great if the laundry room had more washers/ dryers

pool hours needs adjusted

pet friendly

we were offered use of the pool but did not use it because it was always full of kids

we were offered use of the pool but did not use it because it was always full of kids

indoor pool, white table cloths for breakfast breakfast, nice sized rooms.

better breakfast

property has set up where you must use their wifi to have any access to the outside or use a landline phone

booked with this hotel for the heated pool

breakfast area could have been maintained better, the coffee carafe was empty and one had cold

beds are so comfortable and their laundry detergent makes it smell great

so i went back on the website and it showed you have one by the pool so i suggest you change your website

room was clean, facilities were clean. parking was well lit.

plenty of parking was available our entire stay

front desk staff wasn't overly friendly. pool was shut down.

i liked that the hotel had laundry on-site and also had a microwave and fridge in room

i really liked the walk-in showers and the indoor pool.

the pool was not heated as it said it was

i loved that i was able to make the room y dark so that my pet was comfortable n her kennel when left alone

room smelled good, looked clean and i thought the breakfast they offered was quite complete

large king room with comfortable bed. they had guest laundry facilities .

roaches, hallways always had trash and dirty laundry in them, odor and rude staff

of the laundry machines were working

noisy all night long as right next to the laundry which was going all night

laundry room was useless

room location was right across from the laundry room

dryer in laundry room wasn't drying well.

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

the room they lived in cause all we heard all day and night was stomping and running around of kids

room service was fast and amazing, and i was greeted with very positive vibes

it is conntected to a casino.

lack of bellboy service. had to were a mask everywhere. inside access to casino was closed.

room service very fast, room so quiet, just want i needed during my hectic travel schedule.

the restaurants were almost entirely closed in the casino, which we were not aware of

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

the amenities were nice which include a fitness center, indoor pool, wifi, and restaurants located in casino

pool wasn t available

laundry very useful

it has a laundry, which worked very well

everything, except you have to pay for the laundry.

breakfast was limited. not advised of some services ie laundry

they even had a laundrymat

would have loved a pool for my kids to swim in

convenience of shuttle

room service

clean/ shuttle

look amazed my kids

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

i thought the breakfast food was very good

desk was horrible, room service did'nt clean the room even after calling 2 times

breakfast is the best

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

breakfast but staff was amazing and rooms were great for the price my kids loved the pool also

there were problems with the heat, wifi and missing tv remote - they were able to handle them the next day

no place for pets to potty.

valet would have been nice. bar wasnt open

bar inside the hotel

the staff was nice and the location was good. they allowed pets.

we needed a microwave as we traveled with kids but the rooms did not have one

there again is the security guard guy not the police officer in front but he was mingling with kids off the

room, bar, gym were absolutely great! loved our stay!

supplied) left on vanity- tried to call front desk room phone didn t work - tried to order room service that

wifi and a gym is pretty much the only free amenities that i could

i checked my kids, no scratches or dried blood

th staff at the front desk and bj at the bar were super.

starbucks and a bar in the lobby

also do not use second kitchen food delivery, your food may not even come

the room was incredible and the lobby amenities were really nice. also very nice gym facilities.

of equipment in the gym thought there should be a few things available for a continental

it also seemed to be near the laundry facility so it was loud at times

hotel was dated. no laundry service. price was rediculous.

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

maybe the laundry detergent

room was not clean ants in bed dirty laundry in room

it doesn't have a microwave or a laundry room, so you can do your own laundry.

unfortunately because the pandemic time they did not have room service.

pets stay for free!

friendly staff, breakfast

also, the eggs benedict with room service was not

the swimming pool is very small.

room service/some of the staff

microwave, room service messed up my dinner twice they did not make my burger well done i was so

we enjoyed the rooftop bar and food

great location. the staff was great. the roof top pool was a treat.

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

did laundry; own happy hour on roof top deck; watched people enjoy swimming

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

guest laundry

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

breakfast was tasty; several hot and cold breakfast options. the bathroom was nice and clean.

breakfast offered a lot of options and breakfast space was open airy and clean

the breakfast was very good with many options

breakfast set up

breakfast was very good and ladies preparing it were very sweet!

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

lobby stays fairly busy due to the 360 bar

it was very frustrating traveling by yourself with 3 kids and driving for 5 hours to get to the hotel and not

gym, starbucks, the breakfast

pile of dirty laundry behind chair

laundry was left in washing machine and dryer so had to wait three hours to do mine.

the laundry facility had no change machine and the front desk was not capable of giving change.

they let the work staff take up the parking spots on the inner edge around the hotel next to the entrances

poor parking options

i have 3 kids not enough room for 5 people.

the bar was closed due to

gym needs some upgrade, but i was there to chill

they bar and grill was closed

unfortunately with the pandemic,i wasn t able to use the gym & pool facilities.ud83dude22

the pool could have been just a little warmer. too cold for me.

small pool

clean, big breakfast

staff great the room wonderful breakfast off the

i had my kids with me and they loved the 2nd floor

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

she made my kids feel welcomed and put us in very nice room

they also gave the kids ball gloves which was really awesome

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

we loved everything about it! my kids loved the rooms and the pool

the restaurant is excellent, the bar was very chill, and the museum was beautiful

we enjoyed the fun art work and our kids thought the lobby was awesome

for a short getaway with beautiful rooms, bar and restaurant at your disposal

we enjoyed the fun art work and our kids thought the lobby was awesome

laundry, car washed, staff and buffet

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

we loved that parking was free and guarded, and that there was no additional pet fee for our cat

room service, comfy beds, immaculately clean, and close to the metro so driving becomes just an

took ages to find the gym everything was so spread out

no access to wifi was given to us

it was loud due to a party and room service was very expensive but no other complaints at all.

hotel lobby, by the main bar should not be assigned to conventions and leave the general public not be able to

that there was no inside pool. not a necessity, but would have been an added bonus.

coined operated laundry facilities

it s not a new hotel but it s got everything including restaurant and laundry room.

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

i have no complaints my family loved the pool area

the kids always enjoy it

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

the front desk customer service was outstanding, and we appreciate the early check in accommodations and the

you re in st louis for business or pleasure, the free wifi service is terrible

we loved the coffee and hot water bar available all the time

the bar was open and the bartender was very sociable

we will be back with our kids

comfy bed, great bathroom. bar and breakfast added bonus. close to interstate.

my kids were disappointed there was no pool. there were several big construction sites nearby.