woken up at 7am on the sunday morning by the linen laundry company dragging trollies across the car park and

95) by room service as that was the only food option available

gym on site is fantastic and a great size

reasonable wifi throughout

at the bar and meals were on the heavy side but i suppose that goes with the surroundings

the position of the room was near the entertainment and bar ect

staff at bar just stood talking in day as we waited 30mins to be served

i went to go in the lunar a bar on the saturday day to be told that it was via only but there was no signs on

the bar restaurant was poor we walked in to get asked how many of us there was and got charged 22

enough staff - average queue at bar >10 minutes, not enough knowledge within the staff

room was really to hot as above the laundry

the kids spending my money ud83eudd23

not enough entertainment for kids

no room service for our stay so stinky bins

the kids loved the family room as we found an extra room

bags of laundry lying round in the corridor for days

rooms were tiny and scruffy, it was noisey dogs barking kids running around screaming

all staff are lovely and it's my go to for a stay in southport pet friendly it's just good value for money and

would have liked the pool to be open.

the area was spot on close to alsorts great place to take kids

also the maids were doing laundry in the afternoon while i was trying to make up for lost sleep during the

nice room - good gym

noise of the bar emptying bottles at night.

able to have our 29th wedding anniversary meal at the hotel due to being short staffed in the kitchen & kitchen

the wifi signal can be hit or miss in the corner rooms.

was a scruffy filthy place it s nothing like it s advertised it has no laundry facilities or pool or sauna

on my arrival when i was parking my car some old lady that dose the laundry was very rude shouting and telling

told they could accommodate us but when we got there we was told we would have to pay a fee for early check in

everything! staff were friendly! rooms were clean! love the bar area

was a1, bar staff were a1, to the point that when they closed the bar myself and my pals went out after

for incidentals so every extra charge had to be paid for on the spot: bar drinks, lunch, dinner, laundry, etc

bedding/laundry still could be better

other downside especially if your dependent on your phone for signal and wifi

spacious very clean, one let down wifi not great and kids don t survive without itud83dudc95

the bar area is beautiful

would be stressful with noise i was a bit enjoyed this morning at breakfast were some people ie golfers wouldn

couldn't get room service food after 9pm

sky didn't work in room wifi not great bathrobes softer

recently decorated, clean and tidy, tv, access to local leisure pool, room service available, bathroom size

no phone in the room so no room service and if you need anything you gotta go to reception

old staircase, laundry bags everywhere, no restaurant and small rooms

wifi issue in rooms but being sorted as i type, great reception in rest of hotel must be said all

free wifi

was asked did we want room service, my partner went to the fest as asked in the evening to inform staff if we

the kids enjoyed the huge television screen in the living room

downside was the shower and bath etc were just a little outdated, there was a few laundry bags outside our room

rooms and laundry spotless

of bags of laundry outside the room both on arrival and departure

close to the liverpool _dublin ferry port and looks and is a lovely hotel with parking and close to the train

immaculate bathroom, really comfy bed and good pillows,quality food, lovely restaurant and bar

wifi was slow

downside hotel advertises lounge bar we were looking foreward to relaxing in either prior or after going out

parking off the road much appreciated

before i arrived i had a query about early check in and they did everything to accommodate my request

nice quiet b&b close to town centre. hosts were lovely and a good quality breakfast.

i don't understand why the charge is per night when no extra laundry or cleaning is needed after the first night

bathroom no shower gel. lucky i brought some. no laundry service. i will know next time.

biscuits, orange juice, water and tea and coffee, the cooked breakfast was good plus free wifi

unfortunately the bar was under refurb

good explanation of late entrance door, and wifi code

10/10 breakfast

free wifi, which works

buffet food for 140 people was amazing breakfast was first class

dinner and amazing breakfast

children in the bar at 8.0pm on sunday evening.

there was also a laundry room should you need clean towels

had to take own towels to laundry and get fresh ones,to say least dodgy activity out back of guest house and

the linen and laundry was at least clean but that's about it

i had to take our wet towels to the laundry room myself

were thick and plentiful ( as we were told we could help ourselves to extra towels from the laundry room)

car parking available, they let me park in the morning until i could check in at 2pm

rooms are basic would recommend to friends and family would love to stop here on a match day kids enjoyed there

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

in the room , staff were friendly and helpful the closeness of the hotel to the stadium on site parking

free on site parking and really friendly hosts

the late night room service was shabby. had hardly anything of an already very limited menu

layout of family room was perfect. swimming facilities really good. free parking

was perfect the pool was amazing our grandson loved it

staff and the spa was great!! would visit again and would highly recommend :)

the spa and pool were closed for refurbishment but the staff and rooms were exceptional

distance out of town . messed up our laundry and taxi

no same day laundry on a saturday

green towel laundry policy, explained by notice was not followed by staff

i got out of bed and it was the laundry being with taken away or delivered

lack of menu for bar meals.

no laundry facility the shower didn't have a door/ curtain room 212

breakfast kitchen staff was clearly overwhelmed.

plenty of parking spaces

staff great ,spa lovely ,and room was probably the best i have ever had

clean. comfortable room with good wifi. staff were friendly.

time around, breakfast area was dirty, plates dirty, one of our rooms was not cleaned and laundry was not

breakfast was delicious, room was lovely

the breakfast & easy check in and late check out

bar staff are lovely

cept spa) - spacious room - tv channels - early check in and late check out

the bouncer let a few kids in ahead of us who weren't staying at the hotel which we found a bit strange and a

there was no room service menu

maybe a kids menu would be a welcome addition

was a great stay and they did more than i expect when i came to the room, it had lots of rose petals and a love

it was my partners birthday and they decorated the room perfectly with swan towels, rose petals and little

had some dirty laundry left in our room

i didn't like giving laundry in and discovering when it was meant to come back that it was not sent it in the

spent 60+ on room service and we found our food was cold when it got to us

24/7 bar ud83dude03 and the friendly staff bar staff excellent ud83dude03

decor cocktails room service location staff

the hotel is very keen on environmental issues regarding laundry there are still numerous plastic bottles in

location, cleanliness, breakfast

spotlessly clean room, comfortable bed, great shower, speedy wifi, just brilliant and we'll be back

complimentary mini bar robes and slippers decor of the room

modern equipment in the gym. nice area to sit and talk in.

hotel is absolutely not kids friendly and should be advertised as adults only

the pool doesn t have any time slots for kids

amazing location, staff fantastic, room and spa perfection

only down side was the pool area was an extra fee, i hadn't come across a hotel that charged residents to use

fickle i know but no toast or fruit on the breakfast room service menu

room service had to be ordered via whatsapp and wasn't answered for over an hour, to combat this we

24/7 room service is also a good added bonus and offers various options at a very good value for those

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

also the tv in the bar area where watched the football world cup was really small they should upgrade the

had a drink in terrace bar 20 for two drinks is a bit expensive

the beatles theme tesco express right next door close to bus and train station kettle laundry close

the rooms are comfortable, there's free wifi when you register with your email adress

the breakfast and staff were good.

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and

comfort room and wifi

the laundry service was very expensive.

breakfast was expensive

loved everything about the hotel staff friendly and helpful kids loved the pool

hotel, good facilities, great location, excellent staff,very friendly nothing too much trouble, breakfast loads

only thing to mention was when i used the gym i went on my own and there were a couple of other women in there

also room service excellent had a late evening after seeing a concert, our reason for the visit, fame

the reception staff, bar staff and all restaurant staff were excellent as always

issues with the train being cancelled the hotel staff let us have late check out very last minute as we were

great staff attitude, great room service, rooms spotless all round great vibe and experience.

the wifi wasn't great for my son using it on his switch

this included bins being emptied in the adjacent alleyway and what i assume was the hotel laundry truck

the price of water on room service.

wifi is very slow

very comfortable beds, and excellent breakfast

comfy bed and pillows excellent shower polite staff very helpful bar a bit pricey though

instead i had to follow sign for laundry basket storage

there was a laundry service but also facilities to use for free

i d expect more than to be put in room 001 on the basement floor next to both the offices, laundry room and

souterrain room, next to laundry room with emergency lights shinning all the time

there was also the use of the excellent, well equipped gym and a guest laundry; which was great for us as we

no laundry facilities. needs more hooks in the rooms to hang towels etc!

however, the guest lift was being used by the staff doing the room cleaning, laundry, etc

wifi unobtainable

had issues with the wifi but the same did everything the could to assist my problem.

where very expensive at the bar and feel there would be more people there', giving the area a little more

no room service after 9pm

great location. fabulous staff ; wonderful bar !

then at the bar he made sure we were always looked after and was a nice touch that he remembered our names and

was fantastic, lovely big bed, excellent cocktails in bar and very friendly staff excellent value for

refused to attempt to accommodate an early check in

room service, cheese sandwich, dry as a bone and 7

helpful and friendly staff. room service meals excellent

huge tv in room kept the kids happy when needed

i liked room service

large comfy bed great early check in

laundry left outside our room for the whole stay

no laundry on the weekend.

was beautiful, staff was very helpful, the train station is next door, offers laundry service, plenty of room

brought our pet, but received the terms and conditions after we booked, which would have been better

breakfast was especially nice, as one of the kitchen staff explained the vegan options and was very helpful

wifi good, laundry

a dreadful noise was coming from the kitchen or laundry at

living out of a suitcase it would have been good to have some sort of laundry service, an ironing room was

to go outside to reach bar area housekeeping staff had left bags of dirty laundry outside my door when i arrived

slight humming noise from fans outside (heating, kitchen or air con?

cooking or laundry facilities

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending

towels, hair dryer, wifi, etc

good location, excellent wifi, fridndly staff, nice bar and clean

poor wifi. single glazed windows.

apologising, but with no suggestion of investigating why they had clean stained sheets from their laundry service

lovely atmosphere and live music in the cocktail bar with special offer cocktails

breakfast was great! location is great for everything, shopping , sightseeing, and drinking!

comfy bed tv wifi brill bar pleasant

noisy, you could hear people out in the corridor passing your room, paid for late check out and cleaners still

great laundry round the corner

rooms were clean and fresh laundry every day

beautiful bar area with some amazing drink and a great atmosphere

we added breakfast on at check in for the next morning and got given the option of free room service which was

we had room service breakfast which was delicious and very filling , looking forward to our next stay

customer service guy, at reception who d just taken his shirt out of the laundry basket and thought it would

laundry not collected.

the breakfast is amazing, staff are so friendly, relaxing bar area, hotel is central to everything

having completed the liverpool 1/2 marathon allowing us to store our bags and use the gym facilities to shower

location was fab and lovely big clean room and bar on the second floor was nice at night to sit and people

3 men sitting on the steps on arriva litrely blocking the entrance 2 at reception giving there laundry to the

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

laundry facilities but pretty close to a laundromat

no entertainment facilities (gym, swimming pools, kids playroom, etc.

size family room - everything you needed staff helpful bonus to have blinds and curtains - the kids slept in