machine in laundry room broken

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

facility, used laundry room and hot tubs

the pool and hot tub were great

the first room smelled like a kids, gym locker

there is no self-laundry service.

no laundry facilities. otherwise, everything is really good.

cleanliness and room service are a plus.

the location was great and the onsite parking was also a bonus

would be nice if the bar opened a couple of hours earlier

we especially liked that a guest laundry was located on our floor

free breakfast was excellent, the laundry facilities were in good shape and plentiful

it was clean and had a laundry

good hotel facilities such as swimming pool, gym and self service laundry

i liked everything. the room, food, and laundry

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

room price with no complimentary water, wifi and parking

wifi is unreliable and slow

fight for comped breakfast, no comp bar drinks

when the bar closed

nice kitchen w/full size fridge

very clean, nice bed. kitchen and bathroom worked well.

fast wifi connection

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

wish it was a little more pet friendly and had a designated area for pets to use the bathroom.

breakfast was good in the lobby bar/restaurant. cute decor.

my comment: i absolutely love room service

the room was beautiful and the gym was very well put together with equipment

only issue i had was bar in lobby did not have a few things on the menu

tried to do the laundry but of our detergent

laundry room for guests - 3$/load

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

the breakfast selection, very organized and well prepared

breakfast times and location ect

the free breakfast was the best i have ever had at a hotel

nice room, staff pretty friendly, enjoyed breakfast and the noon check out.

it is great that rooms come with kitchen, like studio apartment. very clean and cozy.

from the seating area to the kitchen

pet friendly

i had to ask for laundry bag. would ve been nice to have it in the room.

i did see a lady in the kitchen area spreading sausage on a tray that was on top of a trash can so i did avoid

free parking, clean, quiet, free hot breakfast, easy check in

room look exactly as the picture that was a plus for me and the spa bath was perfect as well

the woman in the kitchen area was helpful and friendly

if quarter dollars change were available at the reception for laundry

i got a cold cup of water and quarters so i could at least get laundry done while stuck up there

laundry, shared kitchen diner plus access to the large indoor pool and gymnasium

the laundry room was easily accessible

cheap and great location. gym was really convenient too.

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

the staff was wonderful! the hotel remodel very nice. bar and food excellent.

better support system for door dash drop off since room service is closed during covid.

the equipment in the gym was pretty old and creaky; should be nicer and bigger for a major conference hotel

was a dirty bath tub beside the laundry

machines in laundry room not cleaned

laundry was mentioned as an amenity but was unavailable

laundry system not working

the kitchen in our room was poorly stocked

parking got there was non

not enought breakfast choices

the room was on the first floor, the area is nice, but can be a bit loud sometimes at night, parking is available

location wifi worked

small parking

also no complete laundry service

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

our room was a little small, but our kids room was much bigger

we wanted to order late night room service but apparently there wasn t anybody on the shift.

laundry room was tiny and they had run out of detergent.

had to drop and pick laundry where it could have been picked up and dropped off without me being present in

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night

we got warm cookies when we checked in. there was a gym, sauna, pool+ hottub and a laundry room.

laundry room is the pits

desk staff and late night bar and restaurant staff were excellent

room service is available every other day

wifi

it was quiet, no traffic noise, nice pool and exercise area

pool was overrated, no hot tub

laundry services were closed due to machine being broken, was there 3 nights they never got

was unable to use wifi and cell phone service was horrible

being charged $125 for my pet (which is nearly the same price as i paid fro the room) when i received an email

no cell phone service or strong wifi connection

nice gym equipment

bedroom, the character of the hotel, the bocce court, the accommodating reception staff, the laundry facilities

knowledgeable staff, complimentary tea/coffee always available, complimentary fruit, laundry facility, beautiful

& lagging wifi; tiny desk that doesn t allow anything more than a laptop standing on it; the room has

excellent wifi

wifi was not very strong in the room i stayed in. no tv.

the laundry facilities

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

the roof top bar was very good. very good food and friendly helpful service.

we enjoyed the breakfast - lots of options

was able to fit two adults and two kids in there without a problem

i lied it because of the laundry room

the charge of laundry is fair ($4)

there is some problem for laptops to connect wifi. the kettle is broken, too.

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

under construction, put us directly next to laundry facility with loud radios going off at all times

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

no gym, pool or laundry.

covered with pet hair, towels had human hair on them, room and hallways had a funky smell, and seemed never to

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

loved the room, the pool and spa and the limewood restaurant and bar.

grabs old hotel, well run, great health club pool complex

the kids didn't eat the breakfast i bought them (for $100), and at night

food at the limewood restaurant and room service are unfortunately fair at best

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

the wifi was a bit weak at times.

sound of fridge like breathing and wifi didn't work

wifi does not work

wifi not working in room, room and balcony not very clean, expensive

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

also used the guest laundry which was great

i had contacted the hotel for weeks earlier and asked about a pet friendly room on the ground floor and was

because we felt so unwelcome from the get-go we didn t even want to ask for any room service

that there's no laundry room at the other buildingud83eudd2bud83dude43

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

they had a laundry facility that was open 24 hours.

there wasn t a laundry room in my building.

pool, spa, social area. harbour side.

very clean. location. staff were great. free laundry.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

location, parking, balcony, clean and view

room was good, wifi better than expected

laundry coin-op was far away, no fault of the hotel, just the location.

there was a used bar of soap left in the shower, along with a bunch of dirt and residue on the tub, almost like

rodeway made sure to give me a ground floor smoking room, with parking right outside my door, so i couldnt be

parking close by and restaurants and stores within a close walk

nice staff. easy parking. free wifi.

it was nice that they had laundry facilities

i wasn t sure if it was their laundry soap or if the beds had bed bugs

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

though in oakland and with swimming pool, price was still a little eye watering, but this was our end of trip

the bar that locks the door needs grease or something

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

spa especially the one in the room, close to stores and parks the safety of the hotel is good but

the staffs are rude and they will charge you buy they won't give you room services

parking lot was small

convenient location, parking close to office/building, overall safety and security.

property clean, there s a swimming pool, laundry facility, complimentary breakfast

the laundry was cramped in a small room with the ice machine

great breakfast, self laundry option

very comfy beds, laundry room available for guests

glad to have a guest laundry

laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

reliably fast wifi

breakfast is decent for the reasonable price

homeless people around parking area steps of people on upper floor small shampoo packages

quiet, large, small kitchen, close to bay, grocery, laundry, had breakfast to go, staff friendly

two washers were broken in the laundry room leaving two that did work

onsite guest laundry

stained laundry sheets

good location, clean room.there was laundry facility.

they were able to find it in the linen laundry and i could not be more thankful for them

wifi very slow and unsecured (thus open to snooping by others)

i liked the gym too

i would not bring kids though: rooms are small

gym is offsite, at the ymca next door and closes relatively early

se at the reception was fantastic, as well as a few others whose names i cannot remember), the gym access

wish the restaurant downstairs, perrys, had been open for breakfast

staff is very friendly, bed comfortable, room service is efficient.

room small, and no amenities like gym, pool or spa

wish the breakfast items could have included something a bit more substantial - the pastries and coffee were

no hot tub or laundry on sight

like a spa retreat

the restaurant was delicious, we did room service one night and lunch in the patio another day

he told me nothing about the hotel-wifi, check out time, fitness options, etc

excellent location, great staff. clean, well presented hotel. sufficient wifi.

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

bring your own quarters for the laundry

laundry room on site

guest laundry was appreciated

laundry facility is onsite but i didn't use it so i can't speak on that

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

laundry was too expensive

the gym could be better, the machine are old

everything i just didn't use the wifi

great reception service and great laundry

gym and laundry facilities available for customer use

and also we were so satisfied with the self laundry and free coffee and water all the time

i liked the guest laundry room (also complimentary) and the fact that they also give you the detergent and

i like the fact there was a free laundry facility and gym too

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

we ordered room service for late lunch and it was just ok

the gym was good and their complimentary coffee was too

nothing, this stay was exceptional. maybe add more food items to room service?

room service nicely presented, but rather low quality for the price.

there is no food and beverage restaurants open. only room service available

breakfast was fantastic! lots of food options to choose from.

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

wifi very bad

above and beyond for kids. they created our son with a stuffed animal upon arrival.

friendliness of staff coffee bar excellent healthy foods clean room

the coffee bar downstairs was nice and convenient

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

nice small gym

could be more gym equipment

hotel rooms and beds are small, and it does not have any entertainment for kids

great helpful staff. early check in was brilliant as we d travelled from sydney.

my kids ate some peanuts and potato chips and we were charged $13

great place to bring kids

24h gym was well-equipped

the fact that you dont provide laundry service was a big issue

noticing less services available, couldn't find laundry services

can't think of anything i didn't like, except that it lacks a guest laundry room.

space for breakfast kind of limited, no laundry options

was no microwave in the room so the kids couldn't warm up their food in the room

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

laundry room

laundry on suite, good location, many restaurants to choose from

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

good on-site laundry

some of the room cleaning was inconsistent. the cost of laundry was high.

no in room dining service laundry costs seemed expensive.

very good laundry service too

the bed and pillows were fantastic. it was great we got a connecting room with our kids

comfortable, breakfast was good, and the staff went above and beyond to help us when one of our kids got sick

this hotel because of its location and because they told me that they use only fragrance-free laundry products

there is no laundry

love the hotel and its location, has a great gym, and a decent lobby bar for coffee and pastry

i wish the rooftop bar would have been open, especially after the concert

the gym was also very clean and well-equipped

my room was adjacent to the laundry room which was noisy early in the morning

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

wifi was sometimes so poor as to be useless

wifi poor and no air conditioning (although it's an old building) lots of stairs for anybody less

wifi wasn't working

guest laundry room on premises

there was construction during our stay, so that made parking and laundry less convenient.

no fridge in the room and self laundry services on site

a guest laundry ($2 wash and $2 dry)

everything was great, even have laundry, parking, ice machine on property!

i also used the room service and laundry services and both overdelivered

my husband used the gym and was very please

accommodations were excellent - a corner room/suite was very comfortable room service meals were excellent and

would have liked for the bar to be open a bit later

there was no easily accessible room service

noise of the laundry at 2am

gym only fits 2-3 people comfortably but the day i used it there was just one other person there so

pets should be limited to certain floors and guests should without pets should have rooms on pet

the peloton in the gym is a very good choice

a big deal as there were plenty of breakfast options nearby but would have been nice to have the option of having

was no room service menu in my room which made ordering room service meal slow and inconvenient

service was bad - make up room service missed our room despite the make up room sign

excellent service from check in to housekeeping and room service

no gift shop, no atm, no 24hr room service.

no room service, breakfast

there are no guest laundry facilities (you need to send washing out) very expensive

only negative which is small is no self laundry facilities on site

the bathroom, reminded me of a laundry and nowhere to put my things

there no laundry service

no laundry

location, communication with staff, additional services (laundry, breakfast)

the lack of artificial chemical smells from laundry detergents or cleaning products was a real bonus for us &

gym was too small and basic

delicious breakfast. good choices on menu.

breakfast was too pricey, location of water machines, small gym

no self service laundry facilities

maybe add a laundry area for customers to use.

no laundry facilities

no guest laundry facilities no restaurant

there was no laundry facilities to do yourself

amenity fee of $25 a day which was ridiculous and you could choose not to use facilities like wifi and gym and

the gym had great facilities for the size

location and cleanliness modern. price and no pet fee were huge great deal.

room nice and clean, wifi good, bed comfy

fee of $25 a day which was ridiculous and you could choose not to use facilities like wifi and gym and you only

the room is very clean and my kids love it.

employee we came into contact with was very nice and stayed on the 26th floor was awesome my kids loved it

employee we came into contact with was very nice and stayed on the 26th floor was awesome my kids loved it

the drinks at the bar were pricey.

large desk facing out to the city view was lovely to work at and i appreciated the free quality wifi

no laundry, no fridge in room

the staff was really kind and helped me with an early check in to facilitate my travel schedule

- no ac, no heater, no cafe, no lounge, no room service, no sound insulation, very slow internet

extremely lucky that they could accommodate our really early check in after our long international flight

the wifi signal was poor in my room.

were clear signs for the coin operated laundry room but guests weren t allowed to use - a little odd

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

laundry facilities

convenient laundry which was inexpensive

laundry facilities very convenient and fairly priced

a coin/card operated laundry would have been great

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

they stored cleaning supplies and laundry in hallways fusing checkout times

inside laundry facility for guests to use

the room had a very sad view (room 247) with only a bit of daylight - laundry almost was too late (had to leave

very clean. provide coffee and laundry. great.

laundry services were good and private showers were nice

we were surprised that this hotel had everything we needed: coin-operated laundry, coffee station with cold

there is also a laundry room with an iron available

laundry inside the building sink in the rooms just in front of chinese district entrance starbucks

limited kitchen and laundry an added

and comfortable, simple but useful amenities, had a fridge and hair dryer, laundry facilities, fantastic and

where you can make your own coffee, breakfast etc, and a room with a vending machine and laundry facilities

the free coffee facilities and on-site coin laundry were also a plus

the laundry facilities were a bonus

also they don t provide same day delivery laundry service

we enjoyed room service in the room which was very good

rose petals on the bed, and chocolate dipped strawberries, to commemorate our anniversary

early check in done quickly with no delay

main doors look a bit like kitchen doors

breakfast only oversight mini bar perhaps most expensive i ve ever encountered

great included breakfast

excellent location and service great gym downstairs

spa was not luxe like at other four seasons

having access to equoinox gym was awesome

lastly, the place was cleaner than expected but i swear either i'm allergic to their laundry soap or something

room was right next to the service corridor, every evening from 11-12pm they would take all the laundry through

level so there was quite a bit of movement up until late in the evening and large laundry trolleys left in the

the bar and restaurant on site was closed however at reception in the mornings was free coffee and in

decor, lovely products in the room, good lighting, great bar area and menu

rooms were not serviced properly and the laundry bag and list was not replaced though i was there for 4 days

food prices, laundry charges

wouldn t recommend staying here if you have kids

room service was prompt and food was hot

very nice beds, fantastic view from gym!

first hotel that remembers to replace the laundry slip after the first use

excellent service including laundry and dry cleaning

gym (good idea to have partly as open-air) is not manned

the reception staff who checked us in told us that the premium wifi and other amenities were at an extra cost

great food (room service) too