laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

quiet,clean friendly staff. good location. free parking and wifi.

they didn't mind our kids

parking lot is all together in front of the building with 2 entries/exits and with only one

close to casino within walking distance and next to a mall with all you can eat chinese buffet

improve the gym

the casino and the food maxx supermarket is just a couple of blocks on san pablo ave, like 2 blocks on

the cleanliness, breakfast, free parking.

more opción in the breakfast

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi wasn't very

the staff were wonderful. the wifi worked well.

sound of fridge like breathing and wifi didn't work

wifi availability was also sporadic in our room

i had to ask for laundry bag. would ve been nice to have it in the room.

the parking lot is nice and big

kitchen cupboards are worn out

everything nice and smooth. great hot breakfast!

not having enough spa baths this place is amazing it is very clean very quiet the staff is very friendly the

laundry room is the pits

room was located across from the laundry room and ice machine vending machine and stairs

had to drop and pick laundry where it could have been picked up and dropped off without me being present in

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night

we got warm cookies when we checked in. there was a gym, sauna, pool+ hottub and a laundry room.

clean room, no bugs , great breakfast opportunities.

location wifi worked

breakfast was a little weak

clean and there was close by parking

maybe a bit more variety for the breakfast would be good.

the charge of laundry is fair ($4)

i lied it because of the laundry room

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

there is some problem for laptops to connect wifi. the kettle is broken, too.

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

the laundry facilities

i especially enjoyed the kitchen and was able to cook several meals for friends and family during our for night

breakfast was good

there is a bar above #1128, but the manager had no notice of planned activity at that time

i got a cold cup of water and quarters so i could at least get laundry done while stuck up there

if quarter dollars change were available at the reception for laundry

the laundry room was easily accessible

laundry, shared kitchen diner plus access to the large indoor pool and gymnasium

cheap and great location. gym was really convenient too.

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

also no complete laundry service

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

the wifi worked, average for a hotel

we wanted to order late night room service but apparently there wasn t anybody on the shift.

my only issue is they don't have a quarter machine for doing laundry

noisy at night dirty rooms laundry room not working breakfast the same every morning

key didn't work for the laundry room. pool was closed during heat wave.

renovation with some noise and no pool or laundry, due to the restoration

laundry was broken vedding machain take your money not giving u any thing or the wrong

knowledgeable staff, complimentary tea/coffee always available, complimentary fruit, laundry facility, beautiful

bedroom, the character of the hotel, the bocce court, the accommodating reception staff, the laundry facilities

breakfast was great; complimentary drinks, the patio and lounges

breakfast was really bad and doesn't fit to such a great place

lovely historical building, great location, very nice breakfast.

the bed was great they have a kitchen and laundry facilities

laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards

reception lady was not helpful, the laundry facilities were not working, the room had m&ms and soft drink lids

business center, laundry room operation was down couldn t use the card to pay iron wasn t working good,

the questions i had to recommendations for places in the area to coming down for coffee or to do laundry until

friendly staff and easy parking.

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

the pool was under construction.

was very loud kids playing door bell ditch at night

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

crappy neighborhood. manager accused me of smoking in the room and i dont even smoke!

also a lot of parking

broken glass and paper debris were in the parking lot for the motel as a person drove up--not a good sign

people smoking or non-smoking area

there was no breakfast that i was aware of during my stayed.

change for laundry

close to restaurants, supermarket, laundry and storeson such as best buy, target etc

no smoking rooms and parking lot was on a hill. also, thought they had a spa but they didn't

very nice, room was ready and set up very well, hard floor so floor cleaned well, continental breakfast with

breakfast was excellent ud83dudc4c

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

the pool was in use at 2 am till almost 3am without anyone coming out to tell them they needed to exit

pet policy: true to the standard brand policy, pets stay completely free, making it a stress-free

cleanliness of parking lot and pool area suspect

i got the room for the pool but the look was not in service. so unfortunate. huge let down.

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

the restaurant was so go we went back for breakfast and the staff at the bar and the restaurant were top notch

too many kids in pool

loved the room, the pool and spa and the limewood restaurant and bar.

to flo and janet at the restaurant, the spa was superb (jamie)

free breakfast was excellent, the laundry facilities were in good shape and plentiful

i think that the laundry could be a little cheaper..i thought it was a little pricey.

i liked the services accessible free breakfast, laundry if needed.

it was clean and had a laundry

i liked everything. the room, food, and laundry

there is no self-laundry service.

no laundry facilities. otherwise, everything is really good.

convenient to freeway, shops and restaurants and free parking

we had a bay view room and enjoyed the pool and spa.

the dining staff could not of been more helpful and patient with our group which included four kids (two

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

paying for parking and the bar closed too early.

well located and has facilities you would expect. excellent gym and car parking.

the gym is outdated. the breakfast quality is not up to the hilton standards

room service starts at 5 pm.

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

facility, used laundry room and hot tubs

machine in laundry room broken

my son had children to socialize with in the pool

staff was involved in calming down rough playing by teenagers in the pool to make it more relaxing for all

fast wifi connection

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

nice kitchen w/full size fridge

room service yet

only issue i had was bar in lobby did not have a few things on the menu

breakfast downstairs was fresh with quick and friendly service.

also rooftop bar is misleading as it's not technically in the hotel and was only on the 2nd floor

lobby, fun bar, excellent service, nice gym facility, clean, and close to great restaurants and

tried to do the laundry but of our detergent

laundry room for guests - 3$/load

great bar in the hotel

the breakfast selection, very organized and well prepared

is nice and quiet and breakfast was the best

from the seating area to the kitchen

the bar area was a very nice area to unwind and catch the game

we had a large room with a pull out couch and kitchen

excellent gym which everyone could use freely

the breakfast. all the food was dull & dry. i ended up just eating cereal.

machines in laundry room not cleaned

laundry system not working

laundry was mentioned as an amenity but was unavailable

was a dirty bath tub beside the laundry

no breakfast due to coronavirus

free laundry service

only stayed for one night, it was nice, i liked that they had laundry.

by the time the tech came, my kids were in bed staying warm

wish the bar was open before 5pm

not much at all. maybe a spa to replace the old pool

laundry services were closed due to machine being broken, was there 3 nights they never got

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

breakfast and comfortable beds

near transit, hot breakfast, comfortable bed.

great location, great breakfast, fridge, micro & gym & ac, a+ (cel reception bad)the place doesn't seem old &

non functional wifi in room constant security alerts

it was quiet, no traffic noise, nice pool and exercise area

i wish there was a restaurant or bar but it was very nice

knowledge of bar staff. didn t know which beers were weaker because i don t drink beer

wifi

no gym, pool or laundry.

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

under construction, put us directly next to laundry facility with loud radios going off at all times

parking windows were shaded couldn't wake up to sunshine

no laundry on site and the only laundry mat in tiburon is out of business

you need to use the laundry facilities the dryer takes a bit longer than usual to dry larger

in the morning i noticed a leaky downspout with a steady drip onto the roof near the laundry area

having a restaurant and bar on site made for a very convenient and relaxing time

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

also used the guest laundry which was great

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

usually out early and haven't checked out the breakfast

no wifi staff did not know area bugs in the room ac was very poor

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

they had a laundry facility that was open 24 hours.

that there's no laundry room at the other buildingud83eudd2bud83dude43

there wasn t a laundry room in my building.

pool was closed due to covid 19.

very clean. location. staff were great. free laundry.

op laundry machines with no way to get change on premises didn't make sense

my room was above the laundry room way way back

the hotel is in a safe, quiet area with plenty of free parking

come out of ur room straight to the parking

i wasn t sure if it was their laundry soap or if the beds had bed bugs

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

it was nice that they had laundry facilities

though in oakland and with swimming pool, price was still a little eye watering, but this was our end of trip

pool was not as advertised!

the bathroom, reminded me of a laundry and nowhere to put my things

would love to see a laundry installed to complete this perfect little place

only negative which is small is no self laundry facilities on site

there are no guest laundry facilities (you need to send washing out) very expensive

the hotel lost my suit entirely, yet still had the audacity to charge me for the laundry service

laundry coin-op was far away, no fault of the hotel, just the location.

parking close by and restaurants and stores within a close walk

it was sorted in the end which was good as i really like this hotel and glad they gave smoking rooms to cater

very close to peet's coffee (adjacent parking lot) and just one block away, is the southern comfort kitchen

peets coffee in the same parking lot is a huge plus in the morning

great breakfast, self laundry option

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

glad to have a guest laundry

very comfy beds, laundry room available for guests

laundry was on the opposite end of hotel and small washers

no self service laundry facilities

could not complain. expensive laundry service but as expected in a hotel. not really an issue.

no laundry facilities

no laundry facilities ,needed more luggage carts.

green laundry policy very confusing, signed up for it first day

the room had a very sad view (room 247) with only a bit of daylight - laundry almost was too late (had to leave

inside laundry facility for guests to use

they stored cleaning supplies and laundry in hallways fusing checkout times

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

a coin/card operated laundry would have been great

laundry - only option was a very expensive laundry service.

were very accommodating all staff were lovely the only thing i would suggest is their should be laundry facilities

also no guest laundry facilities, tough when on a trip with kids

the pool and laundry facilities were at the other holiday inn.

no self-laundry facility. no hot cocoa option.

the room they gave me was behind the elevator and beside the ice machine and joined the employee laundry room

the coin laundry facility is great

no iron or laundry bags in the room

room was comfortable, view was terrible, laundry area was out of the way but clean

after paying almost $300 for a room for me and my 3 kids,

surroundings offer coin laundry services, restaurants, and convenience stores

laundry facilities

the laundry is good much quicker than a lot of previous experiences we have had

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

also, a very convenient laundry/snack/tea room open all hours

position to fisherman s wharf and laundry facilities

the hotel also offered laundry machines on each floor which was nice (though detergent should be included in

door with adjoining room -lots of noise leakage would be great if it had an onsite laundry

it was convenient to have a laundry room on the 4th floor

laundry facilities

no hot tub or laundry on sight

room service running 30-40 min wait, but when i said i was feeling ill, attendant said they ll

like a spa retreat

he told me nothing about the hotel-wifi, check out time, fitness options, etc

amazing viby restaurant and bar downstairs too

an added bonus was the guest laundry & a good

nice helpful staff. modern furnishing. laundry and gym facilities.

great having a guest laundry and breakfast cafe on site

good laundry room. good fitness room. great location.

laundry room being available is also

no laundry on premise

self-laundry facilities

the lack of laundry facilities was a struggle.

laundry would be very helpful

difficult to get laundry use no fridge in room or cups for tea coffee in room having to pay for video arcade

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

location is terrific and parking is easy

super clean, free parking, great location

spotty tv service and the refrigerator froze my food. no spa is available as advertised.

spa room out of order

they were able to find it in the linen laundry and i could not be more thankful for them

i would not bring kids though: rooms are small

continental breakfast was good enough

pet peeve with modern hotels: very rarely is high speed internet high speed

wifi generally didn t work - could not get connected

lobby and breakfast all great

wish the breakfast items could have included something a bit more substantial - the pastries and coffee were

friendly staff, great bar and restaurant, great location. cute rooms. really plush bath towels

heather at the bar was very friendly and helpful

atmosphere and perfect location, was joined into a bar called perrys which was perfect and also a lovely

were surprised to find that they have a laundry room and it s free

need for more laundry facilities

they offer complimentary coffee/tea and biscotti every morning and also complimentary laundry room with free

a free laundry for guests, flavoured water and ice on tap etc

location, clean, free laundry and classy

robably difficult nearby to the sea), overall gave the impression it was a little unloved no laundry bag in the

laundry costs were very expensive

the gym was great

loved the location and it was pet friendly, too!

spa tub was exceptional the room was huge staff were gracious and courteous with out being

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

laundry was too expensive

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

very well equipped gym

breakfast buffet was a little high in price.

room size laundry clean

walking distance to the wharf and local market and laundry for a long stay

laundry machine for self-laundry was a joke

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

location and room clean, washing machine and dryer in the 24 hr gym.

my room was adjacent to the laundry room which was noisy early in the morning

weak wifi

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

free wifi is also not bad

wifi was sometimes so poor as to be useless

coffee/water, snacks, laundry

maintained hotel room, clean bathroom free self laundry service provided for hotel guest

very traveler friendly with wine and snacks each evening, a complementary laundry, fitness center and coffee,

laundry station was appreciated by many hotel guests (we among them

i like the fact there was a free laundry facility and gym too

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

nice view , accommodating ..very fast room service . east access to the city

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

accomadated us for 2 beds, high floor and late check out

housekeeping and room service also provided perfect service

has laundry and parking facilities which was super handy

the location was great. appreciated a laundry room in the facility.

and laundry on premises

there was a water machine in the laundry room so we were able to refill our water bottles each day

there's a laundry room on reception level where there is also a filtered water machine for drink bottles

laundry and bag storage facilities

great onsite laundry

also they had a laundry facility and the price is reasonable

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

laundry on suite, good location, many restaurants to choose from

great to have access to a laundry room but it is probably due for an upgrade.

guest laundry room on premises

a guest laundry ($2 wash and $2 dry)

everything was great, even have laundry, parking, ice machine on property!

location with park for the car and a place to make laundry

) the only downsides-lamp in one of the bedrooms kept shorting out and the laundry closet could use better (any

location kitchen and bathroom and laundry tidbits are all there as we needed them

perfectly equipped flat with kitchen, washer and dryer

my kids loved the plaza and the chocolate factory

only small gripe is that the hotel did not have a restaurant or bar on the premises, you had to go out if

no in room dining service laundry costs seemed expensive.

some of the room cleaning was inconsistent. the cost of laundry was high.

very good laundry service too

had called in to see if i could get early check in and was not satisfied with the individual and her lack of

room service was expensive (expected) but was actually super good food and delivered fast

views are incredible! staff are very friendly. gym has great equipment. walkable location.

was no breakfast or any room service offered since there was an unexpected repair emergency for the service

gym is good but limited work put space for free weights exercises

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

breakfast was fantastic! lots of food options to choose from.

room service costs, gym equipment tv channels not working, only one lighting option in bathroom.

we use it as the golf standard by which all other hotels are judged

kids love the breakfadt pancakes

good location.great architecture and style. cookies for kids were a nice touch.

they gave my kids activity bags which they enjoyed and came in very handy

the lack of artificial chemical smells from laundry detergents or cleaning products was a real bonus for us &

location, communication with staff, additional services (laundry, breakfast)

only thing missing from this hotel is room service for lunch or dinner

they do not offer daily room service so if you want to get something clean you ll have to call the reception

no mini bar either