two washers were broken in the laundry room leaving two that did work

the laundry room was also great

good location, clean room.there was laundry facility.

laundry

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

gym was a bit smaller than expected

clean and good location with free parking

the gym was adequate, i would have liked to have a more adjustable bench for weight lifting (the

location is terrific and parking is easy

very clean. location. staff were great. free laundry.

op laundry machines with no way to get change on premises didn't make sense

my room was above the laundry room way way back

not pet friendly

come out of ur room straight to the parking

laundry coin-op was far away, no fault of the hotel, just the location.

sometimes the parking lot is packed and we cant park close to our roon

bar crowd fri sat lot shares with eatery/bar

smoking rooms available

it was sorted in the end which was good as i really like this hotel and glad they gave smoking rooms to cater

great breakfast, self laundry option

the laundry was cramped in a small room with the ice machine

property clean, there s a swimming pool, laundry facility, complimentary breakfast

glad to have a guest laundry

very comfy beds, laundry room available for guests

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

i wasn t sure if it was their laundry soap or if the beds had bed bugs

it was nice that they had laundry facilities

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

location opposite the water, nice pool and hot tub

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

that there's no laundry room at the other buildingud83eudd2bud83dude43

there wasn t a laundry room in my building.

they had a laundry facility that was open 24 hours.

no vegetarian/vegan options in the breakfast other than potatoes.

also used the guest laundry which was great

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

because we felt so unwelcome from the get-go we didn t even want to ask for any room service

nothing at breakfast for a vegan. the wifi was not so great.

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

laundry was closed at 7pm

bring your own quarters for the laundry

guest laundry was appreciated

laundry room on site

breakfast etc perfect for pre flight

very unique lots of design feature for kitchen delightful facility

was looking for somewhere to escape the july 4th fireworks with my pets

wifi and waterview.

spacious, very well designed, shades for dark to sleep, sofa living area, comfy bed, kitchen has all we need

they told us laundry was available but the machines were broken

noice from the planes when out in pool area. fitness room was small and not to much equipment.

the wifi was not very good.

free parking, good breakfast, nice pool just to cold to swim thank goodness for the jacuzzi,

far as the room itself, beds were very comfortable & room has good wifi

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

no gym, pool or laundry.

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

under construction, put us directly next to laundry facility with loud radios going off at all times

good facility with standard breakfast with very reasonable price

having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

room smelled , no clean hand towels , no thrash baskets , no bags for laundry , bed was uncomfortable, bed or

amenities include free grab and go breakfast, free parking, coin operated laundry room and pet friendly

i asked for the towels as well she kind of gave a huffy noise and grabbed 3 washcloths from the laundry behind

didn t have a good free breakfast

the pool wasn t that exciting and no hotel restaurant or bar

friendliness of the staff, good lighting in the room, exercise room and pool

i wish there was a restaurant or bar but it was very nice

it was quiet, no traffic noise, nice pool and exercise area

there's a fitness room and a pool which is pretty good

laundry services were closed due to machine being broken, was there 3 nights they never got

welcoming staff, great breakfast clean room and gym and location that is close to bart.

being charged $125 for my pet (which is nearly the same price as i paid fro the room) when i received an email

very clean, great breakfast and gym

gym clean room .quiet friendly staff

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

by the time the tech came, my kids were in bed staying warm

wish the bar was open before 5pm

great service, clean and the bar had outstanding cocktails and the food was good for a good price

laundry system not working

laundry was mentioned as an amenity but was unavailable

was a dirty bath tub beside the laundry

machines in laundry room not cleaned

the kitchen in our room was poorly stocked

bacon for breakfast please!

the free breakfast was the best i have ever had at a hotel

it is great that rooms come with kitchen, like studio apartment. very clean and cozy.

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed

the breakfast was very good. lots of variety.

laundry room for guests - 3$/load

tried to do the laundry but of our detergent

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

the breakfast selection, very organized and well prepared

great bar in the hotel

pool area was pleasant overall, but it isn t fully sheltered from the wind

though a little higher that surrounding hotels, very clean, breakfast in the morning and the bar was amazing

pool is small

very good food from the bar downstairs

pool was available and gym also very clean

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

workout room, great staff, good location for where i needed to go, decent self service laundry room

would prefer a changemaker in the laundry room

nice gym too

the pool heater was broken and they didn't light the fire pit

no room service, kitchen couldn't make food we ordered.

the beds are very luxe, all amenities thoughtful and stylish, room service food scrumptious, great and helpful

location was good, lobby, bar area was great.

the gym, loved the valet service, especially considering the area had little to no parking and didn't

i ordered room service the next morning

above, also do you ever consider providing plastic bags for guests dirty laundry?

the gym included all the main exercise equipments and was clean

receptionist i like the courtesy of staff the helpfulness very clean room comfortable bed diamond bar and grill

free wifi

i was able to order room service in the morning too which made my first day there much smoother

there was not onsite facilities for laundry

sizeable room. hotel restaurant had pretty good food and room service.

room service, was very accommodating.

staff was excellent and flexibility of airport shuttle

hotel does have room service and free breakfast

property looks a little less than desirable from the front entrance, but the interior courtyard/ pool area was

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

clean room, free wifi and breakfast, close to the airport.

he upgraded our room for free, he helped us with sending a parking ticket we got in san francisco and we got

there was an outside balcony to sit and relax overlooking the pool

shuttle service during the stay and the availability of laundry service on the premise.

price, location, safety, cleanliness, wifi, and breakfast included.

breakfast, cleanliness, quiet room, good wifi

no fitness center

to start i was supposed to get a 2 bed bedroom and didn't my kids have to sleep in the bed sofa, very uncomfortable

fast wifi connection

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

nice kitchen w/full size fridge

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

facility, used laundry room and hot tubs

machine in laundry room broken

the room was comfortable. love the hot tub and pool i would go back when ever chance i get.

i would use the gym if it has a pull-up bar and place for doing sit-up

there is no self-laundry service.

no laundry facilities. otherwise, everything is really good.

the room was comfortable with daily room service

we had a bay view room and enjoyed the pool and spa.

cleanliness and room service are a plus.

had to stand offset; didnt have a balcony or view as booked; had to go to unsafe laundromat to do laundry since

i didn t like that there was no laundry room.

only wish they had a laundry room and they didn't start charging $15 parking

the free shuttle service was great for going into the city, and the pool and hot tub was perfect to warm up

close to the golf course , afternoon snacks and good breakfast

i think that the laundry could be a little cheaper..i thought it was a little pricey.

it was clean and had a laundry

we especially liked that a guest laundry was located on our floor

they also have laundry facilities that were very nice

good hotel facilities such as swimming pool, gym and self service laundry

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

front desk staff was so helpful with check-in and arranging a time to have the room serviced while we were out

get to the pool you had to walk through 2 buildings then go outside to get to the enclosed pool

breakfast, gym, service, value for money

there is no pool only a hot tub

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

we loved the pool and gym area

room view from restaurant the restaurant service location pet-friendly ambience

in terms of the refrigerator, i wold like less of the bar items, so i could put my food in there

actually, the room service food is quite a deal considering the amount of food you get with an order

bedroom, the character of the hotel, the bocce court, the accommodating reception staff, the laundry facilities

knowledgeable staff, complimentary tea/coffee always available, complimentary fruit, laundry facility, beautiful

no real wifi connection in the room in 2023?????

opening times for the bar and excellent restaurant (tues-sat only)

breakfast in the splendid dining room was excellent

there is no laundry

this hotel because of its location and because they told me that they use only fragrance-free laundry products

the robot delivery for room service was pretty cool too

they have a rooftop bar and a cafe. the views are great if you stay on the top floor(s).

expensive valet. no windows in the gym which felt a bit grim.

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

also no complete laundry service

the room service was so prompt and delicious, still nice and warm

we requested an early check in and was well accommodated upon are early arrival thank you

noticing less services available, couldn't find laundry services

the fact that you dont provide laundry service was a big issue

space for breakfast kind of limited, no laundry options

can't think of anything i didn't like, except that it lacks a guest laundry room.

you happen to get a room on the 11th floor, take note that the rooftop bar and restaurant is the next floor up

laundry, shared kitchen diner plus access to the large indoor pool and gymnasium

the laundry room was easily accessible

i got a cold cup of water and quarters so i could at least get laundry done while stuck up there

if quarter dollars change were available at the reception for laundry

comfy economical stay.. free wifi

the laundry facilities

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

room was spacious with a sufficiently stocked kitchen (small stove, refrigerator, couple of pots/pans, silver

great bar on rooftop, great location, good breakfast

the staff, gym and location

small parking

breakfast was a little weak

i was able to do early check in and was close to the campus to make the football game with the family

the wifi was horrible making it impossible to use the tv or my laptop for work

parking is included

they were able to find it in the linen laundry and i could not be more thankful for them

were no savory options for breakfast, my wife is hypoglycemic and couldn t eat any of what was served for

amenities though wifi didn t work;blocation was fabulous for walking along the waterfront

stayed on the 4th floor and could often hear the sound of weights dropping from the ymca gym in the building

they need to provide a non dairy creamer/milk with coffee at breakfast.

i lied it because of the laundry room

the charge of laundry is fair ($4)

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

there is some problem for laptops to connect wifi. the kettle is broken, too.

i had to ask for laundry bag. would ve been nice to have it in the room.

staff, ample and varied choices at hot breakfast and large parking lot, keurig coffee maker in room

the woman in the kitchen area was helpful and friendly

were very clean, the staff was friendly and helpful, and the continental breakfast was tasty and convenient

kitchen units need basic supplies & cleaning supples

no morning breakfast, but coffee and tea in lobby

heather at the bar was very friendly and helpful

lobby and breakfast all great

loved everything of it, great to have a good bar & restaurant in the building as well

they gave me an early check in after a long haul flight, which i was grateful for

no hot tub or laundry on sight

pet friendly all the way

like a spa retreat

i wish there was a jazzuci/spa available on site.

single detail was perfect - the staff, facilities, and treatment were top notch, and the spa was divine

there is a gym on the 2nd floor but we didn t use it

the coffee bar downstairs was nice and convenient

parking fee it s very expensive, 80 usd per night pet fee is also expensive, 150 usd

could be more gym equipment

the gym was very hot and stuffy even at 7 am.

laundry was too expensive

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

good internet as well, along with a serviceable bar and a good breakfast buffet

breakfast is not included if you choose the breakfast package

i also used the room service and laundry services and both overdelivered

design, the comfort, they thought of everything in the room, the bar was great and so was the salad and juice

the bar so, drinks were great, the service was on point

there was no easily accessible room service

great location, next to conference venue, gym was nice

awesome property. the rooftop bar was awesome. will definitely stay here again.

rooftop bar was lovely and all staff were super nice and helpful

hotel doesn't have room service, but integrated with uber eats instead

of noise bleed from rooftop bar and no full length mirror

no room service for dinner

there is also a coin operated laundry which is very helpful

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision

had to drop and pick laundry where it could have been picked up and dropped off without me being present in

we got warm cookies when we checked in. there was a gym, sauna, pool+ hottub and a laundry room.

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night

was no room service menu in my room which made ordering room service meal slow and inconvenient

large by sf standards excellent accommodating staff which went out of their way to be helpful bar service very

i look forward to when the spa will be accessible for guests to enjoy

service was bad - make up room service missed our room despite the make up room sign

the spa was closed until end of the year

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very

excellent hot coffee delivered by room

was bad, done in room because the spa was under construction, weird experience

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

gym is good but limited work put space for free weights exercises

location, clean, nice staff, great sheets, super gym

downtown area at night is really not a good area to hang out especially with kids

the room is very clean and my kids love it.

wifi in the guestrooms was too weak for me to work, had to go down to the lobby

updated design, open spaces, gym, convenient location

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

we loved the room size and that it was pet friendly

from the the doorman, to the front desk, to the coeannng staff they are setting the bar high in this highly

we ordered room service for late lunch and it was just ok

housekeeping and room service also provided perfect service

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

sound of fridge like breathing and wifi didn't work

wifi does not work

wifi wasn't very

wifi not working in room, room and balcony not very clean, expensive

laundry service lost 2 items.

was $70 a night breakfast was included - booked 4 people and only 2 free no laundry facilities- ended up on 6th

when i arrived i noticed a laundry bag and card in the closet however when i needed to use this service it was

things in the room were not obvious ( shade control, laundry bags)

also didn't understand breakfast booking system so just ate

very traveler friendly with wine and snacks each evening, a complementary laundry, fitness center and coffee,

and also we were so satisfied with the self laundry and free coffee and water all the time

i like the fact there was a free laundry facility and gym too

maintained hotel room, clean bathroom free self laundry service provided for hotel guest

i liked the guest laundry room (also complimentary) and the fact that they also give you the detergent and

fantastic hotel loved the gym with pool at equinox very nice to start the day with this facility

breakfast was not very good.

equinox gym is located on the 4th floor , hotel guests have free acsess to the

ambiance. luxurious rooms. great room service. super friendly and helpful staff.

a lobby coffee bar would have been nice

service was excellent (including valet and laundry services)

i've asked for express service for laundry (4 hours) but it didn't come until 24 hours later when i called

in this age why would u have a coin operated laundry

guess they had a fire in a kitchen downstairs so we were forced to exit close to midnight only to be allowed

to covid-19 regulations in san francisco we could not go to any restaurant, gym due to not being vaccinated this

nothing to really say, you have room service if you need it and laundry on site.

the laundry in the basement was a lifesaver for us, as we were in the middle of a long trip

there is a little vending machine, laundry machines, and a hot/cold water dispenser in the basement for

laundry in a basement is very affordable: $3

additionally, the laundry area in the basement made my stay even more convenient

noise of the laundry at 2am

gym hours are limited.

are small but what can you do about that also no bar in the hotel

gym is tiny, no pool, or anything else

it would have been nice to have breakfast included for the price paid

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

staff, gym, location,

hotel with a wonderful staff, nice bar and restaurant

i have previously stayed at the huntington (temporarily closed) when in sf, which has a very nice spa and bar,

great location for the chinese new year parade! wonderful room service.

no coin laundry on premises

mini bar very expensive but they always are.

clean, fresh, hip, amazing beds and sheets! well equipped little gym. nice ambiance.

the bar and restaurant - the minibar and everything else :)

the hotel is modern, clean and has excellent facilties such as the bar and restaurant

limited facilities, no laundry or pool

laundry prices are too high to

no laundry facility

with rowena going the extra mile to search for plausible options for late laundry to directions and yummy

although the wifi is slow but its sufficient for emails and online tasks

laundry delivery to the wrong

location, wonderful staff and a great bar and restaurant on site

staff were good, play room was great for adults and kids.

activities for kids, pool and virtual reality room size coffee

kids activities great

i wish the breakfast is warm next time but above all is great

breakfast was included and the was great choice of food

breakfast was a plus especially with two children under 10

gym very small

the wifi in my room didn t work

the lack of artificial chemical smells from laundry detergents or cleaning products was a real bonus for us &

location, communication with staff, additional services (laundry, breakfast)

i had to be picky, the gym is small

the room furnishings were somewhat dated. the elevator and wifi were slow.

is a small hotel so facilities are limited (no bar, dining room for breakfast only and very small gym)

happy hour and breakfast included

close to union square, pet friendly

room is very clean, it comes with a complimentary breakfast, wine for happy hour, and the orange water is very

gym , room cleaning just , every other day , no restaurant for breakfast

the little extras-the grab and go breakfast, the refillable water bottle, that they have a gym in sf, the voucher

no laundry, no fridge in room

great location, clean rooms, free wifi, free coffee, no charge for mail packages or printings.

excellent bed, excellent wifi, plenty of storage space and a wonderful location.

staff allowed early check in

to clean up room as long as you tell them in the morning before 12pm, but they might call it room service instead