the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi is not good at all.

wifi wasn't very

wifi not working in room, room and balcony not very clean, expensive

bed was very hard and the wifi was not very good

i lied it because of the laundry room

the charge of laundry is fair ($4)

there is some problem for laptops to connect wifi. the kettle is broken, too.

staff was nice, and i had no problem with the free wifi

it has free wifi, and a water boiler in the room which is very convenient to make a reasonably good tea

not enought breakfast choices

not much. breakfast could improve some.

:) there was not much food for breakfast (orange or apple juice from a machine), coffee, no milk

i would not count on their breakfast offerings

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

the laundry facilities

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

room was right next to the gym and i could hear the balls bouncing morning afternoon and night

the laundry room was easily accessible

laundry, shared kitchen diner plus access to the large indoor pool and gymnasium

i got a cold cup of water and quarters so i could at least get laundry done while stuck up there

if quarter dollars change were available at the reception for laundry

we didn't plan for it but could have used the berkeley ymca facilities in the building including gym and indoor

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

also no complete laundry service

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

room service has been eliminated and guests need to give 24 hours advance notice to get scheduled

room service could be definitely better

bedroom, the character of the hotel, the bocce court, the accommodating reception staff, the laundry facilities

knowledgeable staff, complimentary tea/coffee always available, complimentary fruit, laundry facility, beautiful

desk all were friendly and helpful server in the wine bar great attitude and helpful

room was on the small side, but still more than adequate, the complimentary breakfast was the best i've experienced

wifi occasionally a little intermittent but no major problem

i had to ask for laundry bag. would ve been nice to have it in the room.

breakfast was good standard holiday inn express fare

the parking lot is nice and big

the spa let 2 people be comfortable in it

everything nice and smooth. great hot breakfast!

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

nice view and great gym

she also offered us a late check out (1pm) (*) if you want a late check out you need to pay as well

everyone was extremely helpful, kind, and polite. love that they are pet friendly.

the spa facilities, workout area, and pool were exceptional

laundry machine was broken, and there were only one washing machine and one dryer

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision

laundry room is the pits

laundry room was tiny and they had run out of detergent.

had to drop and pick laundry where it could have been picked up and dropped off without me being present in

i think that the laundry could be a little cheaper..i thought it was a little pricey.

they also have laundry facilities that were very nice

good hotel facilities such as swimming pool, gym and self service laundry

it was clean and had a laundry

everything was perfect location , clean , swimming pool, staff, laundry machine

there is no self-laundry service.

no laundry facilities. otherwise, everything is really good.

the pool was perfect for my 5 year old to splash around in

as a woman traveling alone i felt very safe walking across the parking

room service

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

hotel room is clean, quite a few varieties for breakfast, a very nice gym

room service menu was not in the room

get to the pool you had to walk through 2 buildings then go outside to get to the enclosed pool

they also charge extra for wifi

facility, used laundry room and hot tubs

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

machine in laundry room broken

the pool and hot tub were great

stay, super clean room, nice facilities (gym, pool, bar, restaurant), and comfortable bed

nice kitchen w/full size fridge

very clean, nice bed. kitchen and bathroom worked well.

fast wifi connection

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

breakfast is decent for the reasonable price

the room is spacious, lots of free parking, nearby restaurants, gas station, markets, walking distance to bart

rooms are pretty clean and big there s plenty of parking space location is near most

the beds are very luxe, all amenities thoughtful and stylish, room service food scrumptious, great and helpful

the gym has two peloton bikes and the rooms are amazing

gym was tiny

room service yet

very nice having a restaurant and bar onsite

tried to do the laundry but of our detergent

laundry room for guests - 3$/load

the breakfast was decent and check out is a 12pm

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

we enjoyed breakfast and enjoyed our stay

the free breakfast was the best i have ever had at a hotel

staff were nice and helpful, the hotel was super clean, the breakfast was really good

excellent gym which everyone could use freely

breakfast was good

was a dirty bath tub beside the laundry

laundry system not working

machines in laundry room not cleaned

laundry was mentioned as an amenity but was unavailable

no breakfast due to coronavirus

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

also, the gym facilities were better than most hotels i have been to

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

they are able to accommodate my rest for early check in and late check out.

laundry services were closed due to machine being broken, was there 3 nights they never got

the breakfast and the comfy bed

breakfast and comfortable beds

welcoming staff, great breakfast clean room and gym and location that is close to bart.

deal, no extra fees, pets were cool, close to a garage that was affordable, cafe across the street was good and

desk staff and late night bar and restaurant staff were excellent

the pool wasn t that exciting and no hotel restaurant or bar

pool was overrated, no hot tub

i wish there was a restaurant or bar but it was very nice

there's a fitness room and a pool which is pretty good

under construction, put us directly next to laundry facility with loud radios going off at all times

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

no gym, pool or laundry.

breakfast was ok ,would of like to see more pastries ,hot food like eggs,pancakes,and sausage, as

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

also used the guest laundry which was great

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

the parking felt safe to use

no gym

that there's no laundry room at the other buildingud83eudd2bud83dude43

there wasn t a laundry room in my building.

they had a laundry facility that was open 24 hours.

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

i paid same price as everyone with a kitchen and i did not get the kitchenette ​suite as i booked

gym facility was clean and exceeded expectations!

easily accessible to the casino

best “free” breakfast we’ve ever had

gym facility can use more standard equipment

i didn't know where or if they had a gym or spa it had advertised on line

i wasn t sure if it was their laundry soap or if the beds had bed bugs

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

it was nice that they had laundry facilities

friendly staff great shuttle bus good breakfast good clean rooms plenty of space

room size and great breakfast

op laundry machines with no way to get change on premises didn't make sense

my room was above the laundry room way way back

very clean. location. staff were great. free laundry.

no wifi available.

wifi' didn't work when i got into my room

great breakfast, self laundry option

property clean, there s a swimming pool, laundry facility, complimentary breakfast

the laundry was cramped in a small room with the ice machine

glad to have a guest laundry

laundry was on the opposite end of hotel and small washers

front desk had no change for laundry room or change machine for quarters

laundry was broken vedding machain take your money not giving u any thing or the wrong

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

renovation with some noise and no pool or laundry, due to the restoration

laundry coin-op was far away, no fault of the hotel, just the location.

sometimes the parking lot is packed and we cant park close to our roon

clean, recently freshened up rooms wifi was good.

free wifi (good signal), and a restaurant right out front along with several other food choices just

because i added a night, i was given a smoking room/ not wonderful

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

clean and good location with free parking

about the room, it was very dark, the sheets were not soft, there weren t any silverware in the kitchen and

super clean, free parking, great location

breakfast had good variety

the questions i had to recommendations for places in the area to coming down for coffee or to do laundry until

laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards

the towels were never completely clean and in the laundry room out off the six dryers they had only two worked

the bed was great they have a kitchen and laundry facilities

business center, laundry room operation was down couldn t use the card to pay iron wasn t working good,

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

in bugs was flying in the lobby area and you can't smoke in the rooms but you can't smoke at the pool also

was very loud kids playing door bell ditch at night

was very loud kids playing door bell ditch at night

plus pool and hot tob were dirty and full of debris

crappy neighborhood. manager accused me of smoking in the room and i dont even smoke!

also a lot of parking

there was no breakfast that i was aware of during my stayed.

parking lot

breakfast

change for laundry

close to restaurants, supermarket, laundry and storeson such as best buy, target etc

no smoking rooms and parking lot was on a hill. also, thought they had a spa but they didn't

very nice, room was ready and set up very well, hard floor so floor cleaned well, continental breakfast with

never couild connect to wifi

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

that it was close to stores and food spots at a walking distance and that there was accesible parking

pet policy: true to the standard brand policy, pets stay completely free, making it a stress-free

cleanliness of parking lot and pool area suspect

pet friendly

it was clean enough. on site laundry.

laundry facility is onsite but i didn't use it so i can't speak on that

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

bring your own quarters for the laundry

guest laundry was appreciated

two washers were broken in the laundry room leaving two that did work

quiet, large, small kitchen, close to bay, grocery, laundry, had breakfast to go, staff friendly

onsite guest laundry

the guest laundry was a welcome addition and there were several machines and dryers

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

no hot tub or laundry on sight

asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

the restaurant was delicious, we did room service one night and lunch in the patio another day

that the spa was fully booked even when i try to reserve 2 days before.

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

they were able to find it in the linen laundry and i could not be more thankful for them

every morning started well with a complimentary continental breakfast featuring fresh pastries, fruit,

much, it would benefit from a small bar in the comfortable lounge

i liked the gym too

wifi was great too, i had to do some work zooms and worked really well

no morning breakfast, but coffee and tea in lobby

tiny room. no desk. no gym. no breakfast. no parking.

heather at the bar was very friendly and helpful

loved everything of it, great to have a good bar & restaurant in the building as well

se at the reception was fantastic, as well as a few others whose names i cannot remember), the gym access

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

laundry was too expensive

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

the room was sound proof and a great view from the balcony and pet friendly

everything i just didn't use the wifi

maintained hotel room, clean bathroom free self laundry service provided for hotel guest

great reception service and great laundry

i liked the guest laundry room (also complimentary) and the fact that they also give you the detergent and

i like the fact there was a free laundry facility and gym too

gym and laundry facilities available for customer use

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

location was good and room service and restaurant food was very high quality.

room service was amazing very good

when they say pet friendly, they mean it. we will be back doon

333 bar has amazing food, personable service, and a great cocktail selection

there are no guest laundry facilities (you need to send washing out) very expensive

would love to see a laundry installed to complete this perfect little place

there no laundry service

the hotel lost my suit entirely, yet still had the audacity to charge me for the laundry service

only negative which is small is no self laundry facilities on site

no self service laundry facilities

green laundry policy very confusing, signed up for it first day

on site laundry facilities and there was always a long queue for breakfast but it was a good breakfast and

no guest laundry facilities no restaurant

could not complain. expensive laundry service but as expected in a hotel. not really an issue.

we enjoyed the in-room service for breakfast, but it was very difficult to get into the $80/room budget

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very

room service was solid

views are incredible! staff are very friendly. gym has great equipment. walkable location.

breakfast service should start earlier, considering jet-lagged passengers

inside laundry facility for guests to use

the room had a very sad view (room 247) with only a bit of daylight - laundry almost was too late (had to leave

a coin/card operated laundry would have been great

they stored cleaning supplies and laundry in hallways fusing checkout times

also, 5 little pieces of clothes (1 one of them were the socks) laundry of my 6 years old daughter costed $40

good on-site laundry

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

great onsite laundry

they have a laundry room which is so handy and there are lots of restaurants and bars around

laundry and bag storage facilities

my room was adjacent to the laundry room which was noisy early in the morning

wifi wasn't working

free wifi is also not bad

weak wifi

wifi was sometimes so poor as to be useless

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the

were clear signs for the coin operated laundry room but guests weren t allowed to use - a little odd

convenient laundry which was inexpensive

i appreciated the self service laundry and cheap airport shuttle service available

all the little things provided like tea, coffee, laundry facilities, wifi made a real difference

very good laundry service too

no in room dining service laundry costs seemed expensive.

some of the room cleaning was inconsistent. the cost of laundry was high.

excellent large rooms. very good gym. very good service

she reviewed the pet fee three times, but did not have a recommendation for dinner

great helpful staff. early check in was brilliant as we d travelled from sydney.

beds, great room service selection, very friendly and helpful staff, fantastic

nice rooms clean and quiet good gym

great place to bring kids

the food at the restaurant and bar were excellent and so convenient

a guest laundry ($2 wash and $2 dry)

there was construction during our stay, so that made parking and laundry less convenient.

the room was large and laundry facilities made it better

location with park for the car and a place to make laundry

everything was great, even have laundry, parking, ice machine on property!

no pool no laundry ect

laundry - only option was a very expensive laundry service.

there was not a laundry room on site.

breakfast proximity to facilities staff laundry availability

no self-laundry facility. no hot cocoa option.

it was convenient to have a laundry room on the 4th floor

nice to have laundry facilities valets very helpful and friendly

heated pool, great location, good room size, guest coin laundry, many restaurants and attractions in the walking

position to fisherman s wharf and laundry facilities

door with adjoining room -lots of noise leakage would be great if it had an onsite laundry

room was comfortable, view was terrible, laundry area was out of the way but clean

the room they gave me was behind the elevator and beside the ice machine and joined the employee laundry room

the coin laundry facility is great

no iron or laundry bags in the room

good wifi

also had an impressive gym, nice cafe in the lobby, and was an easy walk to everything downtown including the

friendliness of staff coffee bar excellent healthy foods clean room

i purposely searched for a pet friendly hotel which this stated it was - even boasting a 'yappy hour' on their

it sucked that we couldn t use the pool or gym, but definitely understand about renovations.

the coffee bar downstairs was nice and convenient

everything from the greeting as we walked to the spa treatments

spot, convenient location, gorgeous pool

conveniently located, room was spacious, easy to get acclimated, gym was sufficient

clean lots of towels room service

wifi connection was very spotty

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

free use of the communal laundry with detergent and drying sheets available for all

a free laundry for guests, flavoured water and ice on tap etc

need for more laundry facilities

very clean room with ample space, a great coffee machine and the free laundry facilities on suite was a massive

self-laundry facilities

some of the things weren t working yet laundry and the pool

i had an issue with the laundry and maria at the frontdesk solved it promptly

no laundry on premise

access to the laundry was difficult.

nice helpful staff. modern furnishing. laundry and gym facilities.

an added bonus was the guest laundry & a good

great having a guest laundry and breakfast cafe on site

laundry room being available is also

good laundry room. good fitness room. great location.

walking distance to the wharf and local market and laundry for a long stay

laundry machine for self-laundry was a joke

room size laundry clean

liked the included bike hire and $20 bar voucher each day

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in