marvellous breakfast included

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to

liked the honesty bar too

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is

we loved the proximity to the beautiful town and castle as well as the delicious breakfast.

little hotel with nice views and exceptional breakfast

amazing location. exceptional complimentary breakfast.

strong wifi

breakfast was very generous as well as the welcome drink and attention to what guests may need

the swimming pools had some mould on the grout where possibly the staff could not see as unless you were in

the breakfast was excellent as was the room service we had delivered as we did not want to leave the villla

the breakfast in the pool was also a great experience

the facilities are outstanding from the beautiful infinity pool to the serene spa and stylish, comfortable

just finished a three day stay at vivood hotel: the spa experience was outstanding, especially the five senses

location cleanliness breakfast

traditional cuisine, good evening meal and fabulous breakfast

easy parking

bed with quality bedding, very clean, complimentary tea/ coffee in the lounge, fantastic breakfast

restaurant was great - big breakfast, very tasty, all local produce, same in the evening

some potholes in the parking lot should be filled up....

big parking

the hostel also has a good size car parking place right opposite

free parking

nice central location in beautiful polop with free car parking just across the road

excellent breakfast. comfortable bed. beautiful surroundings.

lovely quiet, setting, beautiful pool, and unbelievable breakfast

we had a beautiful big room with a patio right in front of the pool

great value for money and the breakfast is amazing

plenty of free car parking, such a nice change

clean, very kind staff, breakfast very good but the room is so comfortable and area peaceful for rest that i

towels are removed after just 20 minutes this is not enough time to go for lunch in pool side bar

very comfortable beds well attended and kept great with kids to have kitchen facilities in room helpful staff

pool and gardens were lovely and clean. food was fantastic.

claudia bar staff was very helpful

spent weekend alone with my kids and throughly enjoyed the peace

the room and staff and pool area

coffee machine at breakfast was very

pool boys didn t have a lot to do but could ve perhaps cleaned around the pool area and the

for a 5 star hotel they can have mini bar and at least water every day in a room :)

one of the lifeguards are on the slides was brilliant with the kids

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

great place for kids lots of entertainment

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

the door going straight into the zoo was brilliant and we needed 4 days to see everything, the water park was

the entertainment and only 1 bar staff /ques

amazing value too as our inclusive deal allowed unlimited access to water park and animal park

much to do, safari and water park were amazing

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

spa theme park great pool

spa was out of action and this wasn t clearly stated when the booking was made

the wifi didn't work at all. the staff weren't very pleasant

hotel , very clean and staff were very helpful , excellent selection for the breakfast buffet , staff we very

kids slides for my son, kids club, kids club staff and overall a great stay with lovely hard

perfect location to play golf

bar by pools not open

stink was not nice oh and the spa was amazing staff so helpful and kind x brilliant gym great for kids with all

spa is amazing the place is like a village with everything that you need on site you have to

the kids club hours are very short although the people that work there are wonderful

glasses in the room to have a drink out of the mini bar

the golf courses were ok apart from the bunkers

no kids menu on room service no kids menu at all ( so there were a lot of people with kids) the parking machine

more gluten free options or labels on the service at dinner and breakfast.

she with another member of staff searched the laundry before it left the hotel in the evening

we travelled with our two kids and really enjoyed swimming in the heated outdoor pool and lying in the sun with

the bonsai bar was terrible with a giant screen nightly blasting out a springsteen concert

d like to have seen a bar as beautiful as the pools to sit round in the evenings

also it was a shame the zen pool had so many kids it would have been better as the adults area

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

loved the location - the character of the place - the staff and the breakfast.

breakfast was good though the bacon and fried eggs cool. everything else was excellent

staff felt like home salt water pool

breakfast was excellent

check in was easy and it's great that it's an early check in and a late check out

good wifi

wifi was not available in bedroom

this place is on highway, the nearest bars and restaurants are some walking distance

there s a nice pool and convenient parking

we paid for laundry service and they ironed and folded everything and brought it to our room

not sure it should be called 'a hotel' when there is no bar and no reception as such

larger mugs / cups in the kitchenette.

breakfast was lovely

cesar) was amazing staff so helpful starting with lorena on the desk- total asset to your hotel breakfast was

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the gym ( although it could be updated) the self laundry good selection of food

there was a gym, a nice pool area and laundry

no atm available. laundry was expensive

she was working the front desk, then we would see her in the laundry, helping with the restaurant, etc

didn t use spa but looks great

decor, the beds, the service, the breakfast, the pool, the location, the staff

checking in could take awhile until someone was free- working the bar or the restaurant

wifi is very bad in the rooms

and cozy, a small kitchen yet multifunctional, convenient access to the hotel and room without a key or card,

plunge pool was perfect to cool off after a hot day

great location, well equipped kitchen area, very clean

had a little kitchen area with good size fridge

really well equipped kitchen area, lovely sea view from top floor room, beautifully furnished, everything looked

wifi wasn t working well and we could not get a signal in the room, only in the reception area

location, breakfast, speedy wifi

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we

location excellent the bar was clean and excellent views to the

resepsion had bar with cold beer

restaurant and bar not associated with hotel.

understandably the restaurant and bar facilities were very minimal during the current situation

nice bar area on terrace

this hotel has an unrealised potential for its lounge, bar etc it s got such a good view & feel to it

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

wish the pool was heated as is very cold. didn't stop the kids but did the adults

spa was close, swimming pool was close, gym was closed

location , cleanliness and breakfast quality

spa was lovely but a bit pricey at 20

each block has a laundry facilities but some of them don't work ,or out of use

golf buggies take you to your room with your bags, again there is a wait for this

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

there was so much for the kids to do.

was great, kids entertained from the minute they woke up, food amazing

animation team with eduardo and manel was really nice, encouraging the kids to engage in various activities

one socket in the kitchen ud83eudd37 so using the toaster, kettle & microwave in the morning for

breakfast good, lots of choice

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

down side was it rained for 3 days so there was nothing in the hotel to do as the water park was shut and they

the small bar got very busy on occasion

all the usual breakfast/lunch/dinner assortment with a chef sizzling something every meal time

suites had a junior suit this,time massive,with nice,balcony sun in th morning rooftop bar,and pool and sun trap

property was in a good location,very clean with a beautiful rooftop pool,great views of the mountains,food was

to swimming pool is difficult for disabled

laundry prices were astronomical but fortunately there is a lavanderia next door that charges 11e

no laundry avalaible the weekend and gym too busy (so not accessible)

clean, friendly staff, breakfast was amazing, loads of parking

no noise in our room even though close to the pool

the breakfast had a lot of options, the pool was well maintained and the place overall was amazing

evening meal and breakfast fabulous

breakfast was amazing for price paid as good if not better than top hotels

small pool

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

food was cold,no bar at the pools,towels are like sandpaper

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

lovely clean hotel. excellent choice of food for both dinner and breakfast.

we didn't have a balcony food could be better but acceptable larger pool with landscape gardens

no pool

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

enjoyed breakfast, the bar and pool side area

my kids love the food

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby

message is for people who will travel with kids or with group of friends

t half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but

no bar tins of drinks in fridge, breakfast poor, no wifi

t clear that the wifi wasn t in the rooms and the breakfast was basic, but for the money this was

very slow and sometimes non existing wifi

breakfast was not good, only had it on the first night. cooked items were cold.

next issue is noise from the street and kids playground, i did not slip properly

great location lovely swimming pool

great swimming pool and evening entertainment was good

it was like laundry room on top of my head with tumble dryers turning all the time

outside and nice park area which wasn't there,beds very comfortable food excellent did not use gym,as golfing

nice location lovely breakfast and very clean

buffet is very good, the hotel is very clean, very nice bath room, comfortable beds, free wifi, cable tv with

of one of bed (i found dark hair) and wifi was very poor in the room

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

it s to make some cash, and reduce their laundry bills

everything was perfect, rooms clean and spacious, modern furniture, breakfast was exceptional(both warm and

was nice & quiet, location is good, breakfast & evening meal were very good, the hotel has a good ambience with

pool & no problem with our pet dog accompanying us in all areas breakfast was included and very

do it yourself laundry which we were most appreciative of

excellent parking, staff were very good, laundry service was super fast very good

roof top pool plenty of sun lounges use of beach towels

am unsure about how the free wifi was declared when i booked

pool was interesting and varied

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

pool

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with

great room on 17th floor. nice pool and facilities.

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb

sent some laundry off to be pressed before a wedding i was attending 26 hours later

good wifi

friendly staff on receptionists helpful to allow for an early check in

wifi was just ok, my partner had to work and his connection wasn't that stable

surroundings large bedrooms and well appointed breakfast was executed well great kids

pool area very small with limited sun beds however we had these on the balcony also

had only breakfast included but paid 12 for lunch and it was definitely worth it and only 5 minutes walk

bed was comfy. good wifi

lack of staff at bar area & not a big choice at breakfast

selection of food for kids and a kettle in rooms for tea and coffee

the bar wasn't open till 19 30 so no drinks before dinner

lovely hotel centre of old town friendly staff free breakfast will stay again

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top

the staff, the facilities, rooftop pool and sunbathing area, lovely variety of food at breakfast and proper

checking in took an hour, service at the bar was extremely poor.

food selection was ok, roof pool and bar was closed

very quite and relaxing the pool area was very clean and not far to the town and beach

great for old town, pool area great, bar area great, just what we needed.

s not something i disliked ,however , the location of the pool and sun loungers are covered in between 3

i will start by saying that the room was very clean and we had a beautiful view of the swimming pool

the swimming pool is small but great enough to have a dip after being at the beach

hotel many times over the years and found it comfortable and the ambiance was good it s also pet friendly and

pool area nice

comfortable beds fridge in room opposite the beach bar staff very friendly

to anyone staying in benidorm who wants to bring their furry friend with them as they are also pet friendly

sometimes the bar area was a little too cool for us.

kids liked the pool and loved the slide - not too crowded - good mix of nationalities

breakfast superb

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

exactly like what it looks in the pictures a lovely hotel, nice little pool so clean lovely sea

excellent value for money. great central location. wifi good and free. british tv channels.

breakfast was very good selection and lots of it and location was near all amenities and beach !

swimming pool, rooms etc

breakfast was disappointing

it was great value for money with excellent wifi, the location was perfect for my stay.

awesome bar staff in the cafe

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

the hotel was spotless with excellent wifi

there is no room service

the wifi was excellent in room and the air conditioning was amazing !!

wifi was very poor

wifi in the rooms was intermittent and poor

), spa and even some shops)

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

the spa facilities are not great - just 4 jacuzzis in one room and a sauna. not spa circuit

a great hotel good location need modernising and updating also they charge you 8 to use the gym however my

we used the spa which is basic but relaxing and very clean

great spa and lovely bar seating area

there was a charge to use the spa pool which was quite pricey

nothing i could say apart from being out on 11th floor with small kids

we was on 6th floor below laundry room very noisy from about 7

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

if i asked for example, for laundry, always answer yrs, but do nothing

only thing that wasn t a huge issue was the wifi didn t connect in the rooms, however that just meant i had

wifi was only available in the lobby, the ac was not functioning so the room was very warm at night

lack of sockets, no laundry service available.

there is a school, so during a day you will hear songs and many kids' voices (charming, i thought there is an

the room which was a pool view room was good but it did smell of tobacco smoke

wanted to be, its spotlessly clean, brilliant staff and breakfast, the pool was great fun for the kids

location, friendly staff, great breakfast and unbelievable value for money

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was

the pool , bar and staff was very good .

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

the buffet restaurant is good for kids. the half board is reasonable price.

and entertainment were through spanish, very little english spoken which made it difficult for kids to join many

great location, fantastic view, clean, friendly staff, lovely pool. plenty of parking

someone has hired three people totally useless to take care of the kids

sometimes problems with wifi.

11 o'clock when we came back from the beach we never find a free place tot stay at the swimming pool

the breakfast was brilliant! so much choice on offer.

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

the food and the bar and restaurant staff

it had a lovely pool

to get a tea or coffee when bar was shut

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning

fast & early check in

late check out

really good wifi and aircon

location was spot on hotel room were clean and tidy wifi was an extra bonus

wifi excellent

recommended laundry services

deni, the animation leader has to work on the terrace bar until 10pm - previously it started at 9 and there

,catered for the spanish but us irish don't do cold meat ,they did have fryed food but i passed ,kids loved the

so we preferred the bar late service continental breakfast

was brilliant and the staff were all very helpful, the breakfast selection was fantastic

the spa was not worth 40 as the male on reception was no way helpful

no adult pool on terrace.

kids pool needs a good clean and updating

all inclusive, indoor pool and kids pool area on roof.

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

the food was very good! the pool area and jacuzzi lovely!

lovely helpful staff spa to ourselves absolutely wonderful

hotel is a perfect choice for families with kids

the kids loved her discos every evening and playhouse activities during the days

friendly staff comfortable clean room hydrotherapy spa location

i night ideal location breakfast is excellent with a wide variety of choices.

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

the young man in the bar was so hard working and polite

music played by the pool although was not loud i prefer no music

gym looked good

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

lock your door otherwise room service can step in without a notice even if you will use

beautiful rooftop pool area. ultra modern

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out

there is also a well equipped gym

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge

the wifi was very slow, to the point of not being able to load simple apps or websites

example: if you need room service, you call reception which asks you to call to the restaurant, although there

booked this hotel for the spa but was told this was extra

adults only, excellent location, food quality and choices were very good

hotel, sunbeds by pool were typically reserved for hours without people using them - hotel was clean spacious

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

no noisy bar in the area allowing a more restful

small pool area, very cramped pool area.

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

staff were really friendly & the room we had over looked the pool and it was lovely

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it

told or offered the wifi code at check in

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

great location. very friendly staff. great bar and pool area.

was in a great location, spotlessly clean, good breakfast and friendly staff

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

the kids soft play, pirate splash pool and on site water park. the rooms were spacious.

good location, nice for kids, good food;

the beds and keep updating the interior like kitchenettes

fantastic breakfast and pool facilities and fun

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

the spaces are cozy and the team was very friendly and helpful

quiet, mostly adults, good services, friendly staff.

breakfast was good value for money (nothing spectacular)

great breakfast, great outside pool, inside pool for money

three hors without wifi, without television and elevator

inside pool only for 20 with spa, parking 15 (but free street parking available)

central location incredible views wonderful facilities and very good price for breakfast

the roof top bar closed on the 14th nov ud83dude48

plenty of choice for all meals, and a fantastic rooftop terrace bar with wonderful panoramic views

location. late check in and late check out and friendly staff.

cold breakfast food, dated room with ceiling bits falling off, 3 to use the gym

excellent, reception staff very helpful, room quiet and comfortable , was on 6 floor handy for pool

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at

the bar area was cool and comfortable

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge,

real disappointment was the pool and jacuzzi

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

there were plenty of places you could sit comfortably apart from the bar area and television/card room

the drinks in the bar were reasonably priced

very clean great swimming pool and friendly staff and great location

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but

hotel is clean, airy with good aircon excellent wifi and mini fridge

they even had room service

they have a kettle, fridge and room service

free wifi and safe

hotel is super clean, fantastic wifi and aircon and free safe in the room

with closed in balcony which actually suited us my sister had an open balcony overlooking sea and pool which

room had a sea view and pool view

the small pool was ok

nice pool, friendly staff, ample parking, supermarket close

needed more shade parasols at pool