the pool doesn't get the sun until the afternoon.

location. late check in and late check out and friendly staff.

but with good wifi all over hotel i was able to watch my downloads( not all of us are party

wait times too long , room had few problems with locks, just small things really wifi not great

breakfast, very good value

very hard small with a metal bar which lies right across your lower back

clean friendly great pool sunbeds gym great breakfast super location

breakfast could have had more choice and bar closes early for benidorm!!

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

lack of equipment in kitchenette

booked bed and breakfast but unfortunately only had breakfast twice, because both times all the food was only

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

bar facilities were excellent and prices were very

pools are smaller than pictures depict and wifi didn t work

overcharged for laundry and took longer than i thought it would to get it back

really - yes the pool is cold, but it s refreshing and good once you re in

to complain about, except one day at pool came back later and my prescription glasses, my loose change and

location staff adults only

a single room(423) so didnt expect much of a view, but had a side sea view and overlooked the pool too,shower

clean and tidy room staff nice and pleasant. breakfast was great.

breakfast was fabulous

but the breakfast was cool/cold

spa is nice location perfect for all the night life

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

great breakfast

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for

pool is small and usually kids are jumping in

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

adults only with decent restaurant facilities and adequate food. parking underneath very useful.

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

gym could have been better equipped

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

think it would benefit from a separate kids area with play pool so adults can enjoy the peace as it was so busy

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

think the hotel would benefit from some more sunbeds as if you get to the pool late you are unlikely to get one

pool wad great often can be shaded but good

the wifi was very slow, to the point of not being able to load simple apps or websites

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes

the sunbeds were taken before breakfast

the location was fantastic, the staff were very helpful, the breakfast was very good.

breakfast had a nice selection, but the quality of the food was dissapointing

no noisy bar in the area allowing a more restful

staff on reception and pool bar were very good and so helpful, and every thing so cleen,rooms were also amazing

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

the breakfast was great, plenty of choice of hot & cold dishes and really good quality

brits are used to our tea making facilities so they were missed not much for kids to do but a very nice

nothing i could say apart from being out on 11th floor with small kids

sunny room overlooking the pool with spacious balcony

pool area and a pool with slides also a large cage with enclosed trampolines, football, mini-golf etc & supervising

good entertainment and brilliant reception and bar staff

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

modern hotel! lovely pool area

pool was a bit of disappointment as in the shade for best part of the day

early check in was no trouble

was fresh looking, the bar area was full of natural light

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

i didn't use the main hotel bar but it looked very nice

the lift is ridiculously small specially if you have luggage or kids , the pool could be a lot nicer and the

pool area on roof lovely

the rooftop pool was great (but cold

onsite gym is really basic and tiny but i didn't even know it had a gym until i booked so it didn't matter

breakfast delicious

breakfast great, location great, staff friendly

excellent rooftop with bar and snacks

nice rooms and great roof top bar and pool

bar excellent breakfast, poached eggs, pancakes, omelettes and fried eggs cooked to order very

reception, bar and waiting staff are all wonderful

lack of sockets, no laundry service available.

staff are so friendly all of them bar restaurant and reception

more options could be added to breakfast

next to a school so at 9am the music sounds loudly for the kids to start getting in line

balcony facing the courtyard , how i wish my room and balcony view facing the swimming pool

fast & early check in

wifi excellent

late check out

only one thing, the wifi connection could have been stronger.

the wifi didn't work once upstairs.

location; nice breakfast included

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why

location in the old town close to the tapas bars, restaurants and shops and sea

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

swimming pool view, kindness of staff, comfortable rooms, good location

food excellent beautiful pool and very clean hotel

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

location, close to bars, restaurants and the beach

location and clean room and laundry.

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

pool bar which is open from 12

decent breakfast options

wifi worked without problems and so did the silent air conditioning

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

excellent host, great bar below apartment, recommended

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made

in the heart of a busy area with lots to do and the beach just minutes down the road, lots of bars and shops

free wifi,safe,air on

we were lucky enough to get early check in at 11:00 and the room was very clean and modern as is the rest of

terrace and bar areas were

wifi is strong and fast

on rooftop - with bar service

enjoyed the welcome from staff the help to sign in to the wifi & that the staff recognised me from my last visit

free wifi and safe

they have a kettle, fridge and room service

they even had room service

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

clean, lovely breakfast with great selection

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take

beds, clean dining area & bar, friendly staff, good variety of dining options, large bar & plenty of

i'm irish we love tea but no tea making facilities only at breakfast other than that it was

could get a sunbed around the pool and bar the food was really good and nice really helpful staff no problems

beds are very big and comfy, location is excellent, loved the swimming pool on the roof top over looking the

gym looked good

my only constructive criticism would be the wifi could be better & defo needs some improvement

beautiful rooftop pool area. ultra modern

loved the rooftop pool, excellent location and only 8 euro in a taxi to the strip

very clean and the location is great. the breakfast buffet also had a very good selection.

location,cleanliness,breakfast good & reception staff very friendly & helpful especially antonio

spanish kids (12 of them) playing football outside our room (627) on the

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

were very friendly and helpful, food amazing, loved the juice bar at breakfast

awesome bar staff in the cafe

bar let me have hot water as don't drink

the wifi was excellent in room and the air conditioning was amazing !!

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

the hotel was spotless with excellent wifi

great location and breakfast had a lot of variety.

small gym no weights old equipment, but at least it has one.

great location lovely swimming pool

breakfast and evening dinner was very poor everything was cold thechips were rubbery

everything about benidorm we played golf at last regas most days amazing beaches and walks loved

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

little mini bar in room would of been nice but still a lovely room

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location

the breakfast was second to none and the location was perfect

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent,

great for old town, pool area great, bar area great, just what we needed.

room food and pool very relaxing staff were good and friendly

very quite and relaxing the pool area was very clean and not far to the town and beach

i will start by saying that the room was very clean and we had a beautiful view of the swimming pool

the staff were always happy to book us a taxi to the bars and to the airport

pool, breakfast, room, service.

breakfast finished at 10

food was very good in the restaurant - breakfast in particular

spotlessly cleaned, fabulous food, lots to choose from, free wine & water with meals & 50% off bar prices wow

a better standard pillows poor bedding poor no tea coffee facilities no herbal teas at breakfast

recommended laundry services

great location, nice big room, very good wifi.

deni, the animation leader has to work on the terrace bar until 10pm - previously it started at 9 and there

our stay included breakfast which was buffet style including a full english selection, pastries and continental

breakfast open later

breakfast selection

the best breakfast!!!

very good value and friendly staff. breakfast choice good , we had a lovely break.

location couldn t have been any better. so much choice at breakfast.

great location, good family feel. spacious room, cleaned daily. excellent breakfast buffet.

charge for laundry was way too expensive.

the price for the laundry cleaning was very expensive

pool was lovely and the poolside bar was excellent, with drinks and food all reasonably priced

was no background music at pool area, also need to wear shorts at dinner before july as it was so hot , also as

have to go to reception for swimming pool towels then walk/lift up to swimming pool level again.

wifi is also very good

room to get showered and ready to leave for the airport after spending the afternoon around the pool

clean hotel, breakfast is always plentiful and of good quality

the price. the wifi was working well. had enough blankets

breakfast large choice but food itself was not

cost of the laundry,you pay per item which i didn t know about and it cost me 100

laundry service not available at weekends so plan before

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

lovely spa

from the reception, security , bar staff, house keepers

pool and bar to far apart, had to go down to ground for a drink from roof top pool

wifi didn't work

breakfast great when we go to old benidorm will always stay there

lovely breakfast buffet

and bar to far apart, had to go down to ground for a drink from roof top pool

staff really nice and helpful allowed storage of bags and early check in

and also the big and amazing park for kids

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

for be pet friendly

message is for people who will travel with kids or with group of friends

the hotel had a washing machine so we could do our laundry too

great location and fantastic pool and bar area

balcony with city view; it missed the sun. would have pool view next time.

food was amazing staff were great spa was so relaxing entertainment was good

bar tables were very close together making it difficult to move about

rooms are spacious

choice, staff, cleaniness, entertainment, pool areas, spa faclilities, location, all fabulous

very modern , very clean , very friendly staff especially bar pool area

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

the breakfast and location were excellent

it was like laundry room on top of my head with tumble dryers turning all the time

we thought the gym was included in our price

pool could be a little more private.

and activities at the hotel ( two swimming pools one indoor heated and outside pool also a gym

gym not open on sunday

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always

breakfast was plenty of choice and excerllant

wifi wasn't good and the mattress wasn't very comfy but other than that we had a great

staff, comfortable seats and food at outside bar were excellent

location. adults only. lovely rooms. great food. and the staff are so smiley & friendly.

good value and nearly forgot wifi was very good and we were on the third floor

roof top pool

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

we did not stay for diner but breakfast was varied and plentiful

it worked well enough with lots of hot water but the bath was a bit tight, also the rooftop pool area could

main pool was separate from the hotel opposite

breakfast buffet was excellent value, the staff were so helpful and friendly

small pool

pool area could be better

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

we was on 6th floor below laundry room very noisy from about 7

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

if i asked for example, for laundry, always answer yrs, but do nothing

bar area was a bit cold due to drafts coming in through glass doors

top pool sun trap, brilliant for the money, would definitely stay again :) went with partner no kids this time

the evening was great something different every night, cocktail making in the day time , and the spa was really

really good indoor spa/pool

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

only open from 6pm, would have been good to be open during th day as a break from the sun for the kids

plenty of choice for breakfast

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food

suites had a junior suit this,time massive,with nice,balcony sun in th morning rooftop bar,and pool and sun trap

large selection of food at breakfast and tea

bar prices were very reasonable

the playground for the kids was such a joke, no swings and i think better for the hotel to just remove the old

my kids love the food

every thing - apart from pool not open

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

of food no shortages, catering for all tastes, all fresh, attention was immediate by the staff at breakfast,

small gym and breakfast

pool was nice for kids

beds, great wifi, friendly staff, free use of pool towels, tea facilities in room

was not happy with the spa and indoor pool area

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

it s to make some cash, and reduce their laundry bills

great pool and breakfast, couldn t hear any other guests during the night which was great!

is fantastic and feels like a spa as soon as you walk in

was hideous down a very steep spiral to 2 floors down & was charged 17 our pet dog was an extra 30 which

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion

live entertainment was in the terrace bar during the evening

great location and excellent value for money. spotlessly clean and great breakfast selection.

great food at breakfast

selection for breakfast

one rude bar lady called cata everyone else so mind & friendly

location clean /warm lovely breakfast

bit of the stay was wonderful breakfast was lovely lots of choice staff very friendly & sorts out any needs

adults only, great location. comfortable rooms.

prefer a hotel for adults only quieter for us, plenty of choice with the food and room round the pool staff all

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

breakfast was great

breakfast very good

eakfast and evening meal)

the little one loved the pool , good choice of food , and in a great place

the size of the pool area the kids areas were good.rooms very clean and bed comfy

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

the breakfast was exceptional

pool area was excellent. staff helpful. didn t use bar area but looked great

pool was a little cold but refreshing.

beds were comfy, breakfast was excellent, lifts were fast and efficient

the gym ( although it could be updated) the self laundry good selection of food

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

the pool is lovely and the bar prices are fair

excellent free wifi

the idea of croissants etc were given out with coffee if not eaten at breakfast

the bar is excellent

choice for breakfast clean hotel friendly staff having a room to have a shower on the day of

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip

closing time of the pool is 17:00pm facilities such as sauna and indoor pool and gym require a 9 euro charge

you can t get the sun all day by the pool and the beds weren t very comfortable

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

shouldnt have to pay for wifi and 2 each to print off our return boarding passes is excessive

additionally, we encountered an unpleasant surprise with the laundry service

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

hotel charges for parking 15 per day and spa is 10 per person

cleanliness spacious room. lovely breakfast. use of spa facilities

pool needs to be heated as very cold

power showers lashings of hot water and towels lovely pool and bar

once again not your traditional english/american buffet (think kids would struggle) and do not expect your

pool area staff very clean

there was no beetroot on the salad bar which we both thought should have been there

pool didnt open before 10

views lovely you can sit on the terrace for drinks or below at the pool

options not to have room service each day

early check in, location was good and the shower was good.

location, excellent staff, good choice of meals with attentive staff, bar with balcony with great views of the

view from bar balcony

have great entertainment, the staff were very helpful and cheerful, great food

of food and snack bar was very good

manager excellent - lady dark hair k her name began with she helped us out with late check

pool was too cold. could do with being heated in the cooler months.

kids likes the poolarea. the gymnastic in the pool. lots of sunbed. clean room.

and if there is laundry service would you kindly mention that on web page

i stayed in benidorm 10 times last year and its by far the best food in any of the hotels, bar staff always

could have been cooked more at breakfast

location staff were friendly & helpful . rooms were clean pool area clean .

breakfast was great and lots of choice

the room doesn't have an iron and ironing board so put some clothes into the laundry service for ironing and

the towels looked like they' d done a few too many trips to the laundry.

superb dining area, kids play area, spa treatments great staff would definitely stay

my 3 years old had a lot of fun with them at kids club, mini disco, christmas event, and that was more than

loved the pool facilities, lots of bars and entertainment for both kids and adults throughout the week

to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

nice pool area with bar close and good

could play better music at pool

the bar service was a little slow is my only thing.

location, great wifi, front desk staff very helpful, house keeper very good

nice hotel .. early check in, good room, very good breakfast.

hotel was clean.restaurant hav good food asortiment for vegetarians and kids.

wifi not very stable

the wifi kept dropping out so we couldn't use our laptop

very clean, excellent staff, great entertainment, great beds, bedding . fantastic breakfast.

handing over 20 deposit for two pool towels and a 2 laundry fee is a big cheeky

was practically impossible to book or access any spa services because there was no one working at the spa

no kettle in room. had to pay for spa instead of being included

pool area gym all staff were great

the pool was great

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

bar prices very reasonable

wifi signal was strong, great breakfast and location

very clean, helpful staff. bar prices and food are really competitively priced.

nice pool and if you want to part take they have lots of activities including aqua gymnastics

were completely done over by the laundry service, we had a small bag of cloths washed and they gave us an 8

spacious room. comfy bed. spacious bedroom. clean towels every day excellent wifi

however a free shuttle bus was available if required

is excellent, pool area is magnificent, staff are very attentive and always smiling and bar prices are very

indoor and outdoor pool very accessible, with gym available if required

maybe next visit we will request a pool view

pool nice but too deep for kids .o

the swimming pool and gym were good, too

especially the waitress in the coffee bar / lounge

the food wasn’t great no choice for kids food and chicken was raw

spa, gymnasium, padel boarding

the pool was brilliant, kids pool is great for kids, play area inside and outside was my daughter best spend

well stocked gym, parking, wifi worked well, some english tv channels, helpful staff, clean room and good quality

big outdoor swimming pool and lovely courtyard in the middle of the hotel with banana trees where you can sit

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and

50 into benidorm, there are restaurants and cafe bars within walking distance

pet friendly

pool area nice

very clean hotel, free wifi was very good and staff very friendly.

have been nice to have snacks/light lunch from pool bar

mini bar in the room was empty but this was because of covid rules

customer service was bad on our trip terrible room service wrong room and incompetent

more gluten free options or labels on the service at dinner and breakfast.

the breakfast was amazing

kids area was one of the best we have been too

the only poor service was the bad wifi signal.

resort, right next to 2 very good golf courses

great venue, clean and spacious, lots of place to hang around with the kids

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

awesome activities like concerts or shows for kids were organized daily

we loved the sea view room we had, a bit tight for 4x (2x adults and 2x kids) but all very comfortable and

wifi poor in your room

11 o'clock when we came back from the beach we never find a free place tot stay at the swimming pool

one member of bar staff (older male) seemed irritable/rude on more than one occasion

great location, fantastic view, clean, friendly staff, lovely pool. plenty of parking

buffet breakfast could have been hotter.

the bar prices including the 15% additional discount on the room card much appreciated

wifi was very poor

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

spa facilities

facilities access to parks kids club pools great food

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

great quality hotel, clean and very spacious lovely grounds and pool are with pool bar i have been before and

great choice of food. pool fantastic. staff can't do enough for you.

water park with lots of nice things to do, especially for children

kids club was fab open from 11-7 every day they even took them for lunch

the staff were friendly and helpful, there was plenty of food choices and entertainment for both kids and adults

breakfast was good variety

clean from the room up to the swimming pool area

pool has been a great feature for the kids

very clean , amazing food, quite area . great pool friendly staff

not anything on for kids at night

that evening shows were too late for us(22:30) my kids were too tired at that time and couldn t enjoy it