she with another member of staff searched the laundry before it left the hotel in the evening

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the

children loved the kids club

wifi, bed in the room, the quality of the food in the restaurants, pieces in the restaurants, the

territory was grean and big, there was variety of fun for kids and adults could rest near the pool

excellent breakfast. comfortable bed. beautiful surroundings.

the breakfast was the best breakfast i ve had anywhere

breakfast very tasty, owner very nice, amazing stay thank you very

breakfast very tasty, owner very nice, amazing stay thank you very much

nice small hotel with beautiful grounds and pool area

not anything on for kids at night

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was

room service is very poor,per one week nobody do not clean our floor,after couple days on our stay

the pool , bar and staff was very good .

weak air conditioning, small pool, limited sun lounger area.

bar very reasonably priced

clean great service lovely pool

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

directly across the road , where the pool is warmer but mostly full of kids

nice hotel. good food. nice pool. very enjoyable stay

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

breakfast was fresh, well cooked, and well replenished.

comfy beds, good bar prices and service

especially girls at the bar only friendly with english or spanish

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

the kids were kept occupied by going in the pool or the entertainment staff

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

the kids soft play, pirate splash pool and on site water park. the rooms were spacious.

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

slightly marked down because the mini golf was closed for maintenance today

really great parking at the hotel too

amazing hotel amazing staff amazing facilities clean and tidy excellent breakfast

the room was excellent warm and comfortable the breakfast was good . the bar warm and friendly

whatever time we went to the pool we always got one

wifi was rubbish

breakfast was beautiful

we had breakfast only and the food was excellent with an extensive choice

rest of the staff mostly the female bar staff,but the worst thing was the standard of the entertainment it was

the swimming pool is small but great enough to have a dip after being at the beach

hotel many times over the years and found it comfortable and the ambiance was good it s also pet friendly and

restricted bar times, plus the barman could do with smiling now and again

could not understand why pool closed 2pm until 6pm

free wifi in all rooms

noise from bar underneath

was small, wifi in our room was so slow was unusable

24hrs, free wifi, and air conditioning, would definitely stay here again

the bed was comfy, the bath a good size, wifi and tv good

be better, step out of its doors and you re literally on the beach surrounded by every cafe and bar you could

glasses in the room to have a drink out of the mini bar

very nice location, beautiful hotel. good food and nice golf course

plenty of choice in the restaurant for breakfast and dinner

the restaurant offers plenty of options for both breakfast and dinner

stayed in 321 , views across golf course were fantastic

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

connecting to wifi was not straightforward

was great, so clean and the view was stunning, the staff were all very nice and the drinks in the bar were lovely

was fine - bed, shower, location - apart from the appalling and at times non-existent wifi

great room on 17th floor. nice pool and facilities.

pool are was a little dirty with broken rock and cigarette ends

pools, buildings, golf course, rooms

stink was not nice oh and the spa was amazing staff so helpful and kind x brilliant gym great for kids with all

we stayed at the level, and there is an open lounge with snacks and a heated pool

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

very nice wirth kids

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception

our kids are aged 6,4 and 2

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

great place for kids lots of entertainment

staff at the pool were very nice, they helped my little girl with autism.

the location is good- we visited the water park and natura animal park which were great

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

one of the lifeguards are on the slides was brilliant with the kids

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

great wifi access

area nice reception space accessible disabled rooms connecting rooms 3 elevators stair access room service is

gym very small and basic however lots of gyms nearby

room service food was nice and hot

the pool area all clean and loungers disinfected between each use

excellent flow of public areas from reception through to bar and lounge

beach view, swimming pool, bar

thoroughly enjoyed the pool area

exceptional service, my room was cleaned well and the bar staff are very friendly.

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

my kids love the food

pool on the roof is amazing

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

pool area a little small no kettle in room

maybe a bar at the roof by the bar as going up an down the lift for drinks was a pain

it was like laundry room on top of my head with tumble dryers turning all the time

nice location lovely breakfast and very clean

pool and facilities

the first in a long time i slept all night long without waking up the bed was that comfortable breakfast was

kids asked for a candle for daddy's birthday

no bar or snacks at the pool

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

pool area

it worked well enough with lots of hot water but the bath was a bit tight, also the rooftop pool area could

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

food ( breakfast and dinner) was amazing especially the prawns

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

only criticism would be the rooftop pool

the breakfast was lovely lots of choice the staff were very helpful and friendly.

breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and food views

couple found it very difficult getting to the pool as the lift didn't go up as far as the pool

need more pillows. bed very hard. couldn't find gym

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

only thing to give a negative for was lack of sun shade on rooftop pool

shame only that the roof pool was closed when i was there

hotel was very clean throughout and bar was very reasonably priced

lovely hotel centre of old town friendly staff free breakfast will stay again

the staff, the facilities, rooftop pool and sunbathing area, lovely variety of food at breakfast and proper

the staff were very friendly. a good breakfast. free wifi. room was clean and tidy.

message is for people who will travel with kids or with group of friends

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby

t half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but

for be pet friendly

staff were so friendly and helpful, was allowed to check in early and get a late check out

breakfast is always delicious

selection of food for kids and a kettle in rooms for tea and coffee

bed was comfy. good wifi

pool was to small but the beaches were very close

excellent offers at the bar and excellent pool area

the pool and pool area was great, clean spacious and freindly

very quite and relaxing the pool area was very clean and not far to the town and beach

problem with wifi. had to contact the receptionist 5 times before it was corrected.

great for old town, pool area great, bar area great, just what we needed.

the roof top bar opened at 4pm so during the day you could not get a drink.

recommended laundry services

to be told to collect the wifi code before you go up to your room, or you have to come back down again to get

breakfast open later

a second pillow, slightly softer beds and mushrooms without garlic for breakfast

,catered for the spanish but us irish don't do cold meat ,they did have fryed food but i passed ,kids loved the

bar let me have hot water as don't drink

wifi fast, free and reliable

staff in bar on a night were brilliant, had great banter with them

there is no room service

breakfast was good and the bar was also vey good

we also got to visit the spa and try one of the circuits they offer super relaxing

spanish kids (12 of them) playing football outside our room (627) on the

breakfast and dinner

we are fine with this but wish that they didn't advertise a kids disco when they didn't plan to have one

excellent location. bar staff very friendly

rooftop pool area is great for adults but maybe not for children, the hotel has a gym with fitness and

lovely pool deck

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

great roof terrace with pool

the gym could do with more equipment

pool area is slightly small so if i was there for longer would probably do for somewhere with a

great swimming pool and evening entertainment was good

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

went to hotel bar one evening and the singer sung all his songs in spanish.

bar with a charismatic tender and drinks can be taken to the adjacent pool

hotel is super clean, fantastic wifi and aircon and free safe in the room

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was

location. accommodated early check in. nice room. good breakfast. good shower

the free wifi and free

good wifi connection

really good wifi and aircon

only one thing, the wifi connection could have been stronger.

wifi excellent

late check out

location was spot on hotel room were clean and tidy wifi was an extra bonus

lack of sockets, no laundry service available.

the price we thought staff were excellent and accommodating, rooms were clean and the breakfast selection was

school next door it’s noisy and they play music loud from 9am sunbathing listening to screaming kids all

bar staff were outstanding anything you asked if they didn t no they would find out

the pool was great, although a little cold at times (this is totally personal preference on my behalf)

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

location, spotlessly clean, everything you need, wifi, kettle, iron, hairdryer, safe

of old town near the bars and beaches and restaurants room was clean the shower was good and wifi worked perfectly

this wee jem near all pubs shops 3 mins from beach in old town spotless wifi and coffee machine loved the w2

loved the bar and all the staff

location and clean room and laundry.

por la tarde subi al bar y piscina y me tome una cerveza y fueron muy amables sirviendo

there was no wifi in the rooms and i was unable to access internet and what's app.

the roof top swimming pool and bar was such an asset

aside from location and room, the best part of the hotel is the swimming pool with the roof top terrace

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why

as well as food and drink places all around within walking distance, desert places around and bars and shops,

lots of choice for breakfast and the location was exceptional

breakfast was good lots of choice

could not fault the hotel, there is no pool but this did not bother us, the beach is only a couple of minutes

everything the staff couldn t do enough for us!! especially marcello at breakfast!

it was right on the water front so getting cocktails in the bar was brilliant

there is a bar there but it wasn t open whilst we were there but a quick trip down to the bar solves that

on rooftop - with bar service

robes would be a nice touch and the small pool on the roof is heated but outside and could do with something

reception, bar and waiting staff are all wonderful

we were able to get a bed by the pool easily

very comfortable beds and had fabulous facilities ,loved the deluxe room and the roof top deluxe pool n lounge

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders

told or offered the wifi code at check in

very clean comfortable beds and bar prices were fair

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge,

bar and entertainment were good for the age of most of the guests

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

no wifi

location, pool and bar on the roof was lovely, everything modern and clean

it was spotlessly clean and the breakfast was amazing

breakfast delicious

breakfast was the best and hotel is in a perfect location

rooftop bar and pool were stunning with great views

didn t have indoor pool/spa facilities.

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite

pool area doesn t open until 9,00am queuing started at 8

water in the pool was freezing cold but that could be down to the global energy crisis.

lovely breakfast

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

the gym ( although it could be updated) the self laundry good selection of food

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

outside pool was cold 31.10.2021

there was a charge to use the spa pool which was quite pricey

good entertainment and brilliant reception and bar staff

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

pool goes into shade by 4:30

advertised at hotel gym, when arrived gym been removed

there is also a well equipped gym

the showers are fantastic and bar/pool area was spotless

the wifi was very poor .low or no speed soon internet.

hotel wifi wasnt great and i wasnt able to connect to it but aside from that it was a lovely place to

full english breakfast just like mother used to make...

the young man in the bar was so hard working and polite

in the evening there was live music and interesting integration games for adults based on common knowledge,

restaurant, for not high extra cost (15 for adult and 10 for kid for a dinner) good playroom for kids inside

the swimming pool was very cold.

i had a sandwich at the bar and paid

only complaint is that the equipment in the gym needs to be updated with much more variety there are no weights

staff in bar and restaurant, good food selection, comfortable hotel

gym needs maintenance, couple machines didn't work that could of worked properly if i maintenance

pool and gym closed at 7 and breakfast finished at 10.30

there is a lounge bar on floor 20 which looked lovely and swish

the selection of cereals at breakfast.

the pool doesn't get the sun until the afternoon.

was no coffee or tea facilities in the room and we didn t have any room service for 2 days

the drinks in the bar were reasonably priced

the pool area was nice and relaxed with plenty of space to chill out

very hard small with a metal bar which lies right across your lower back

first stay here but certainly not our last the staff from the reception to the dining and bar staff to the

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the

it would have been nice to buy a coffee after breakfast and before the bar opened.

nice pool area, good shutters on the room to block out the light and sound

pools are smaller than pictures depict and wifi didn t work

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

overcharged for laundry and took longer than i thought it would to get it back

location staff adults only

really - yes the pool is cold, but it s refreshing and good once you re in

the reception staff were kind and the room service was absolutely incredible

staff were so friendly especially lady on reception and the super lovely lady in the bar who wears glasses

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

spa facilities were my favourite part of this hotel

location, roof top pool, food

clean and tidy room staff nice and pleasant. breakfast was great.

pool area & gym were also great

in group in this hotel and controlling the swimming pool area with their families friends and kids

loved the private pool, just wow what a place

if you're with the kids make sure they aware of this, as it can be really slippy on some of those rocks

beds were very firm and comfy with fast wifi

no kids club.

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

great location. very friendly staff. great bar and pool area.

location, close to bars, restaurants and the beach

no tea available except at breakfast

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take

breakfast was delicious lots of choices rooms was great the hotel is on the main strip in the heart

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were

the price of vodka slush in the pool bar

we were on a bnb basis and the breakfast was probably one of the best i ve seen, with lots of hot and cold

the room and staff and pool area

the room, pool, spa and food all excellent

the spa and massage was incredible

lovely hotel really stylish amazing swimming pool

spacious with added luxuries such as the lighting, the staff were very friendly and helpful, the breakfast was

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

staff excellent food tasting ud83dude0b swimming pool and jacuzzi on rooftop

) this hotel does not have functioning wifi

also, if going in summer, not sure if there would be enough beds around the pool or jacuzzi area

best in benidorm .superb location;room,pool,breakfast and great staff!

location couldn t have been any better. so much choice at breakfast.

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day

considering you have already paid to stay at the hotel and are already buying drinks from the bar next to the

2 adults _ twin bed 2 kids with 2 single beds

very good value and friendly staff. breakfast choice good , we had a lovely break.

is in good location for beach and entertainment pool area is excellent food is good ive been here several times

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff

food was very good in the restaurant - breakfast in particular

pool, breakfast, room, service.

breakfast finished at 10

laundry service not available at weekends so plan before

cost of the laundry,you pay per item which i didn t know about and it cost me 100

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

booked the spa and massage lovely experience

room was a little bit small for 1!adult and 2 kids

hotel , everything was perfect, room was really luxury, food, pool , service

wifi is beyond awful, they should really do something with it, it was super patchy in our room and

paid for the 1 hour circuit spa but it was a disastrous experience

delicious breakfast and the spa downstairs is sublime

the kids weren't able to use the indoor swimming pool and the outdoors one weren't heated at all so

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

location loved the pool attendants attitude

pool bar is open but not as cosy and comfortable as lounge bar on ground floor

have to go to reception for swimming pool towels then walk/lift up to swimming pool level again.

the hotel had a washing machine so we could do our laundry too

breakfast was outstanding

nothing i didn t like , i think the only thing i could say is a few more sun beds around the pool area would

didn't like that there was an extra charge to use the gym

only downfall the swimming pool was not heated and that put a load of people of

never understood why people take kids to hotels in benidorm but each to their own.

the gym should be a free facility. no new toiletries given.

location, friendly staff, meals were good always something to eat , rooms were cleaned every day pool area good

gym not free

use of free spa not treatments for guests but lovely

from a cooked breakfast cereals selection of fruit yogurts and plenty of other

wifi not so great

there was no spa pass this timeud83dude22

staff, comfortable seats and food at outside bar were excellent

parking could be given as a comliment as we have been coming the last three years and have rebooked

gym wasn t the best and a couple of machines were damaged and need replacing

took forever made to wear a cap in spa no hair dryer in room although for 10 euro deposit you can get

a double and just one plug socket in the whole room, had to unplug tv just to charge my phone the wifi didn't

clean well run great location very good breakfast

and the all inclusive breakfast

calypso bar on road level - spirit measures were not very good compared with (for example) the amassadore

live entertainment was in the terrace bar during the evening

one swimming pool to cater for everyone

breakfast good plenty of choice the hotel was in a great location

great location and excellent value for money. spotlessly clean and great breakfast selection.

the pool bar was closed

wifi poor dissapointing, and said had british tv i got bbc1 bbc2 no itv or ch4

room service cleaned everyday and new clean fresh towels

a good salad bar and soup selection

but as our stay was in october, the hotel itself shades it s own pool

the little one loved the pool , good choice of food , and in a great place

the staff are very friendly and helpful, the breakfast is fine, something for everyone

the view out over the pool was lovely

fantastic, staff were brilliant, and great food

rooms were spotless clean and hotel friendly feeling. pool and atmosphere were good

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

kids club was fantastic thank you

a child's pool with slides etc would be useful here as all pools have nothing for kids in saying that they do

beds were comfy, breakfast was excellent, lifts were fast and efficient

we stayed here when our kids were younger, it s definitely improved

the bar area was dated

breakfast was very good with plenty of choice,dining staff were excellent and very hard working.

shouldnt have to pay for wifi and 2 each to print off our return boarding passes is excessive

lovely splash pool for children

bar very good and great bar and lounge

placed for what we wanted, clean, spacious rooms, great breakfast, really friendly check in staff at

friendly, helpful waiting, bar and cleaning staff

welcome,quick check in ,good location ,friendly staff,very clean ,fantastic breakfast and reasonably priced

location, wifi and general cleanliness is very good.

choice for breakfast clean hotel friendly staff having a room to have a shower on the day of

additionally, we encountered an unpleasant surprise with the laundry service

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

especially when you travel with kids, it's necesarry to have some intimacy

only thing i didn't like was the gym, but that doesn't affect the overall rating of the hotel because everything

chekin process was easy and the staff where very professional and helpulf, i was able to park the casino parking