each block has a laundry facilities but some of them don't work ,or out of use

great pool area, everything very clean

water park closing for siesta having to check out at 10am missed out on medieval show as no one

the pool water was not to my liking at all.

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

the kids loved the waterpark

enough parking place for all guest, weak wifi, irregularity of cleaning service and organization of night shows

animation team with eduardo and manel was really nice, encouraging the kids to engage in various activities

clean tidy friendly staff free parking

has everything you need clean and tidy, great for the kids close to shops bars and the beach

the pool was very clean and refreshing after a hot day

it had a pool area which was nice

free parking was also a nice benefit

have stayed there three times, first and last time the breakfast was ok and in the bar area

very clean room. comfy bed. lovley pool area. and friendly staff..

wifi a disaster

the wifi was really poor i

wish the pool was heated as is very cold. didn't stop the kids but did the adults

screaming parents to kids and back from verandas to pool

pool is great with fences to avoid the kids going in the deep pool, the floor pool and the seats are in great

here as it is an aparthotel so expect a little more than a hotel, not one single item is in the kitchen

staffed at bar areas which was disappointing having to wait long while for drinks and

the kitchen in the room was empty- even without glasses

there is a complete lack of crockery in the kitchen

the spa has extra cost

on another occasion we waited more than an hour for room service

i expected a mini bar with at least water in it - but no

breakfast was fantastic

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

but the pool area and rooftop bar was the high-point

breakfast was disappointing

noisy school kids on school trip running up and down the corridors.

the property is clean and quiet, in a great location and has a bar attached

staffing very good great breakfast relaxing hotel

hotel bar seemed to close rather early, which was a surprise in spain

no information in the rooms regarding the opening times of spa, gym and pool also no information given regarding

pool was very nice

night manager was excellent and very helpful the rooftop bar was nice the pool table for kids

the bar shut early and did not accommodate football fans

booked as it stated adults only but there was children which was fine when parents kept them under control a

excellent parking, staff were very good, laundry service was super fast very good

do it yourself laundry which we were most appreciative of

owner let hundreds and hundreds of kids from a football tournament stay hence causing turmoil

the gym could have been more of a gym.

high quality breakfast and was given a frontline balcony room.

everything bar the outdoor pool temperature

fantastic hotel, lots of pools, a beautiful spa, lots for kids to do

were told that the roof top swimming pool was closed as it was now their winter season

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and

it offers children's activities, including a kids club and a kiddies pool

very friendly staff, well equipped gym

fantastic staff that couldn't do enough (entertainment lady was amazing and on the go with the kids all day

all inclusive deal was great although didn't include wifi or room safe

the gym was outdated

pool area extremely clean and tidy

the gym ( although it could be updated) the self laundry good selection of food

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

there was a gym, a nice pool area and laundry

no atm available. laundry was expensive

handing over 20 deposit for two pool towels and a 2 laundry fee is a big cheeky

love the location has a gym good breakfast nice staff

stunning hotel, adults only is perfect

advertised gym but that cost extra

a fantastic hotel with a great bar across the road if you like rock & roll

the room doesn't have an iron and ironing board so put some clothes into the laundry service for ironing and

the towels looked like they' d done a few too many trips to the laundry.

down side was they could have done with more staff on at the pool bar as i don t feel it s was staffed enough

were friendly and helpful the food was excellent and the room was large and very clean swimming pool s were

outside pool was to cold to use and gym equipment not really working

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

only down fall of the whole place was the cleanliness i found every floor i walked on sticky (pool restaurant

our kids are aged 6,4 and 2

loved the staff they were very happy and cheerful, breakfast was good

the premium pool was absolutely amazing

one of the lifeguards are on the slides was brilliant with the kids

check out is at 10am and the open the pool at 10am, very uncomfortable

great place for kids lots of entertainment

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

too old for kids club too young for adults games

very family orientated excellent for kids

clean good bar and super breakfast couldn't ask more

very poor wifi.

the food was good with plenty of choice at breakfast and dinner,reasonable prices at the bar

lots of things to do for the kids

2 adults _ twin bed 2 kids with 2 single beds

great location, good family feel. spacious room, cleaned daily. excellent breakfast buffet.

has an indoor pool which is great for kids when weather is poor as we tend to visit in winter

bar snack at the pool was poor

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

location, close to bars, restaurants and the beach

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

we could book the kettle but there was no coffee or tea. the bar closed at midnight..in spain??

breakfast poor quality cooked food atmosphere was dismal need some low music

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

very , child friendly no area's where kids not allowed, nowhere in public places where a couple could sit and

the crabbit bar staff

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

cost of the laundry,you pay per item which i didn t know about and it cost me 100

laundry service not available at weekends so plan before

happy hours at pool bar in afternoon

great hotel, good breakfast and spa facilities

no sangria in hotel bar disappointed

, room on the small side but only used for sleep free safe in room which was good and the bar area and staff

pool, breakfast, room, service.

is in good location for beach and entertainment pool area is excellent food is good ive been here several times

will ask for pool side of hotel next time it was slightly noisey

and if there is laundry service would you kindly mention that on web page

but plenty of choice normal type buffet breakfast

nice pool with poolside bar

bar staff and animation team were brilliant, we couldn't fault them and they brought us lots of

also we were expected to pay extra for wifi

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we

poor wifi.

love the hotel due to location , size of it and it being adults only

from a cooked breakfast cereals selection of fruit yogurts and plenty of other

the only thing was the gym. old equipment and small room.

wifi not so great

breakfast was fantastic

breakfast would have been nice if open later than 10am

there is a bar with a terrace and a nice pool and pool bar

could get a sunbed around the pool and bar the food was really good and nice really helpful staff no problems

pool, the food was really good with lots of choices and a starter drink for the evening at the bar was

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

the roof top pool , staff , rooms , it s just a beautiful hotel

the breakfast selection was extremely wide and all well cooked and presented

little mini bar in room would of been nice but still a lovely room

) this hotel does not have functioning wifi

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

room for 3 adults was great bedroom living room small kitchen shower room the breakfast was very good plenty to

location & gr8 water slides for the kids supervised too

there was entertainment on every night and kids entertainment

water park facilities

were always pleasant nothing was too much trouble and meals cooked fresh if needed, simon who ran bar outside

spotless and breakfast was lovely

60 for kids slush puppy

the food was also perfect there were no faults with the food or the room, it had a fantastic pool

i like a swim but kids jumping in or playing with balls

room very warm possibly a better selection for dinner breakfast was excellent

and always music playing, nice to know that no children will be staying at this hotel as it s adults only

gym could do with some more weights to exercise with.

a good salad bar and soup selection

prefer a hotel for adults only quieter for us, plenty of choice with the food and room round the pool staff all

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

location, spotless, great variety in food we couldn't fault it, the pool and staff were great

the location was excellent for us and it was nice to have a pool and bar as a meeting point for our friends

strange smell in the room, which we thought may have come from heavy smoking on the balcony we should have

food was good plenty to choose from and bar prices good for a hotel

breakfast was giod but could of done with a verity of fruits to choose from

great for the kids

were friendly and approachable, good pool and play area for kids

the size of the pool area the kids areas were good.rooms very clean and bed comfy

close by centre, staff are great and friendly. bar is so cheap for drinks.

a v welcoming hotel great variety of food spa facilities

half board then said if you want tea and coffee filled eveu day it's 5 extra for the week and wifi was not

many places for fun on the street: music , dance( however not proper for kids)

breakfast was superb as was the evening meal lovely hotel thanks

food and wifi

the hotel had a washing machine so we could do our laundry too

english tourists were still occupying seats by the pool. wifi

the gym was too small and equipment was a bit out dated.

balcony with city view; it missed the sun. would have pool view next time.

more pool umbrellas would be great

could have had a gym

the idea of croissants etc were given out with coffee if not eaten at breakfast

of smirnoff ice @ over 4 euros one small bottle does seem out of order, given that all other bar prices are so

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

choice for breakfast clean hotel friendly staff having a room to have a shower on the day of

were completely done over by the laundry service, we had a small bag of cloths washed and they gave us an 8

pool was large, good variety of sun beds

excellent pool facilities for the kids and well supervised

spacious room. comfy bed. spacious bedroom. clean towels every day excellent wifi

hilly and quite far from closest shop/restaurants would have been fine for adults only but we had kids with us

pool was adequate but terracing could get full at times in the morning

breakfast and evening dinner was very poor everything was cold thechips were rubbery

aircon was poor and wifi on top floor was very weak

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol

gym should be open all day long, early risers can't get their workout in - this really isn't a

the pool is not that big but there are enough sunbeds around it for all guests that want one

a while for the sun to hit the pool area but thats no fault on the hotel, wish the pool bar would have opened

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool

to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

lovely pool and hotel

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

and the stink was not nice oh and the spa was amazing staff so helpful and kind x brilliant gym great for kids

great venue, clean and spacious, lots of place to hang around with the kids

this made it difficult for my daughter to take part in kids club or fully enjoy kids entertainment like the

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

wifi was very good and free

lovely and clean freinds staff plenty of parking good breakfast

great buffet choice for breakfast but the eggs and bacon didn t stay warm for long in the heated dishes

parking for car

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

quick check in, very comfortable beds, modern, perfect room temperature, nice breakfast, fast wifi, great

fabulous location and lovely gym too

swimming pool

glasses in the room to have a drink out of the mini bar

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

i only had breakfast at the hotel, but it was excellent, anything that you could want for any national

amazing view and great game's of golf couldn't have been better

the room service was shockingly bad.

had a little soccer pitch and trampolines for the kids

swimming pool not very big

spa facilities are a bit basic compared to others i have visited, but only 6 euros and two good

was very good with 2 different shows on and disco after that , fab daytime and evening bar staff and the staff

we didn't use the gym but had a look round and thought it was very good - we will go when we return for longer

bar facilities were excellent and prices were very

it s a spa hotel, yet you have to pay extra which we didn t see when booking

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

very friendly, amazing breakfast, comfy bed with very cool air con

breakfast was excellent the chicken kebabs were disgusting full of gricle and fat the paella on

very clean great swimming pool and friendly staff and great location

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but

was nothing not to like the staff was great the room was perfect and the pool areas was very good

you want hotel entertainment ,kids disco etc then this isn't the place for you , entertainment is based on the

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much

additionally, we encountered an unpleasant surprise with the laundry service

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

dont have barbell in gym

roof top bar is stunning

chekin process was easy and the staff where very professional and helpulf, i was able to park the casino parking

the rooftop pool is a problem to access if you have mobility issues .

hotel staff fantastic breakfast good,choice ov continental and british lovely rooftop pool and tanning area with

noise can get sucked up the central stair well from the bar late at night.

bar prices were very reasonable

wifi was of a fair quality

kids club not on, nor were most published animation activities

was not good in the room or the kids playing area

can t find direct email address for hotel to get lost property back wifi free but terrible

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

great breakfast

location, roof top pool, food

wifi not very good

pool bar closed a little early but it is only march and it wasn t all that busy

the hotel was perfect except the roof top bar was not open. will definitely be coming back

but the breakfast was cool/cold

friendly staff , happy hour for drinks and socialising wifi

such a lovely friendly hotel it s small but the pool is good location is great

had breakfast the following morning which had a great choice and plates and food

just that can t smoke by the pool anymore but it is the same everywhere now it seems in spain.

music played by the pool although was not loud i prefer no music

the showers are fantastic and bar/pool area was spotless

room was beyond our expectations. spa bath was great. very comfortable bed.

advertised at hotel gym, when arrived gym been removed

fantastic location great rooms with balcony lovely bar and staff lovely

think it would benefit from a separate kids area with play pool so adults can enjoy the peace as it was so busy

a poolside bar woud have been nice rather than having to go inside

once again not your traditional english/american buffet (think kids would struggle) and do not expect your

a poolside bar woud have been nice rather than having to go inside

the pool is lovely

location for our stay close to beach bars resturants and the town centre

small pool

pool area could be better

breakfast was amazing, so much choice

the breakfast was lovely lots of choice the staff were very helpful and friendly.

main pool was separate from the hotel opposite

if you're with the kids make sure they aware of this, as it can be really slippy on some of those rocks

the breakfast was great, plenty of choice of hot & cold dishes and really good quality

the kids beds

star of the show is the beautiful pool area overlooking the beach

breakfast okay

had the most amazing time, all the staff were very welcoming & the little bar across the road marin s became

breakfast was excellent

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

very good service, excellent staff and super breakfast.

it worked well enough with lots of hot water but the bath was a bit tight, also the rooftop pool area could

entertainment (tony and duggie) big pool easy access to food and drink

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

pool cold and lose the sun late afternoon - october time

staff were friendly. kids loved it. loads of entertainment on. loads of food

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

pool and gym closed at 7 and breakfast finished at 10.30

but with good wifi all over hotel i was able to watch my downloads( not all of us are party

& gym opening times, earlier opening would be nice

charged 3 to use the below average gym.

was no special food for the kids, only french fries, even apple juice for the kids was missing in the restaurant

wifi wasn t working well and we could not get a signal in the room, only in the reception area

location, breakfast, speedy wifi

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

staff were so friendly and helpful, was allowed to check in early and get a late check out

very basic,no facilities ie bar or food,roadworks outside (not the hotels fault of course)

tv and wifi in hotel room

no bar tins of drinks in fridge, breakfast poor, no wifi

breakfast had a nice selection, but the quality of the food was dissapointing

lovely breakfast

, reception desk staff were friendly and tried to be helpfull , english bacon avail everyday for breakfast(hidden

in the restaurant, you have to go to the bar and wait in line for a drink

clean and great pool

understandably the restaurant and bar facilities were very minimal during the current situation

restaurant and bar not associated with hotel.

wish the cost of the pet per night was cheaper

nice bar area on terrace

could not get coffee until 1730 when bar is opened.

overcharged for laundry and took longer than i thought it would to get it back

location, right on the beach and in the middle of it all and despite having a noisy bar next door but one really

excellent location easy check in fabulous staff and breakfast was to die for 10/10

a single room(423) so didnt expect much of a view, but had a side sea view and overlooked the pool too,shower

no room service options

lack of sockets, no laundry service available.

good location, food was very good, bar staff very friendly, reception staff very helpful

staff are so friendly all of them bar restaurant and reception

the staff were welcoming, breakfast was lovely, rooms were fantastic and clean and the bed was very comfortable

the room which was a pool view room was good but it did smell of tobacco smoke

enjoyed breakfast, the bar and pool side area

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

every thing - apart from pool not open

no room service, have to leave a 12 euro deposit for an iron and get it yourself

exceptional service, my room was cleaned well and the bar staff are very friendly.

very clean comfortable beds and bar prices were fair

early check in was no trouble

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

it was like laundry room on top of my head with tumble dryers turning all the time

lovely bar area and pool

only negative wifi was intermittent & weak.

outside and nice park area which wasn't there,beds very comfortable food excellent did not use gym,as golfing

indoor swinnining pool, gym, spacious dining room,, the helpful and pleasant staff, our room - with it's wonderful

wifi excellent

fast & early check in

really good wifi and aircon

late check out

the wifi didn't work once upstairs.

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

breakfast was good and the bar was also vey good

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

wifi fast, free and reliable

staff in bar on a night were brilliant, had great banter with them

the pool was small

breakfast was amazing

clean hotel, breakfast is always plentiful and of good quality

breakfast is always delicious

free wifi

20 worth every penny pool nice very deep would book again without a

options not to have room service each day

excellent location with fantastic view +10. great price. nice food. room service every day.

could do with a pool bar

pool too small for size of hotel, could not use it because of amount of people,kids using it

bar and lounge very comfortable

pool was freezing

noisy in the restaurant and bar with children not kept under control

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

wifi not a great signal in the bedroom on second floor

had screaming kids next door to me

problem with wifi. had to contact the receptionist 5 times before it was corrected.

could do with a couple of loungers on the ground floor pool

the pool and pool area was great, clean spacious and freindly

the general atmosphere was niceand relaxed.the bar was very cheap

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

& evening meal were very good, the hotel has a good ambience with nice furniture in restaurant & bar areas

great wifi access

but when people check-in maybe the staff could remind them of the times of breakfast, where the gym is and just

the bed was very comfortable and there was little pool in the common area

kitchen had kettle, coffee machine, etc, all looking new

kitchen, albeit designed weirdly with the plug sockets far enough away that it made things a bit

the pool looks a lot bigger in the photos

we only stayed one night but the rooms are easily equipped for a longer stay, with a little kitchen, hob, fridge

loose tiles at pool, tiles very slippy when wet, food just about warm at breakfast.

adults only beach front hotel,superb modern rooms and very comfortable beds

also, no big issue but this hotel claims to be adults only but there were 2 couples with babies

hotel is adults only, there are zero children s facilities or kids entertainment - and we love it

didn't get round to trying the gym

thankfully the hotel has free wifi

small rooftop pool but didn't struggle to find a sunbed even in the afternoon which is very rare in august

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

there is also a gym and toilet facilities on the roof top

beautiful rooftop pool area. ultra modern

reception, bar and waiting staff are all wonderful

lady going into the restaurant singing, sergio in the bar very funny

we are fine with this but wish that they didn't advertise a kids disco when they didn't plan to have one

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

beautiful view and very good value for money bar far.

work at all, pool was dirty and had no life guard or staff near (there was always at least 10 kids in it), shower

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

location staff friendly good breakfast and dinner clean rooms although could do with a spruce up they helped

hotel was very clean throughout and bar was very reasonably priced

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top

shame only that the roof pool was closed when i was there

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on