for instance the pool has a natural filter through a conected mini pool with certain alga

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

wifi was horrible

the gym

the gym doesn t have a single dumbbell, only cardio machines.

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

wifi was a bit spotty.

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool is great

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the inner gardens and swimming pool are great. the breakfast was really good.

the room service excellent

clean and relaxing garden with nice pool

cold pool

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

the swimming pool was not working.

rooms nicely decorated clean and comfortable. close to boats and park.

the receptionist wouldn t give me the password for the wifi.

they can organise local laundry service

parking was tight on leaving early in the morning.

didn t have laundry on premises

i walked 15min to a laundry mat and washed my clothes

very bad wifi and a lot of noise at night.

the room is big and clean, the wifi is good

room service 24hours

loved the breakfast and good clean room

the pandemic they don't have the buffet they used to have for breakfast

breakfast was delicious

breakfast and clean and attentive to needs

the breakfast was amazing and the staff was very helpful and accommodating

crowds at breakfast was not confortable

the breakfast consists of bread, fruit, ham, and cheese

breakfast is a little limited

shuttle service couldn't take us to the bus station because apparently it was farther than the 5km

wifi was not stable and low speed.

breakfast options are pretty limited

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

area close to the airport, parking.

good breakfast, helpful staff, very good value for money, good bed, very clean.

the breakfast was freshly made everyday with typical items

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

i used the laundry service which was ridiculously expensive

with memorable kindness and intelligence (pedro or luis was his name), and the manager of the kitchen, who

the wifi is awful! and room smelled from the exhaust fumes of sewer!

sucio no wifi working everywhere in the hotel

laundry service is included

the only bad thing was laundry

gave my laundry in and they ruined one of my shirts

friendly staff, airport shuttle, restaurants & shopping mall nearby.

very nice and great service from the driver, hotel feels very high end, super comfortable beds, wifi worked well

hotel didn’t speak english but everyone tried to help us when we were looking for a room for an early check

the bar was open late and loud

wifi didn t work properly

great gym with excellent equipment

room service said the line was bad and after that hang on us various time, we complained with front

staff was amazing and helpful, breakfast was good and the overall experience was

of expected hotel facilities such as its own bar, restaurant and room service (guests have to use the hospital

breakfast coupons can be improved when traveling with kids

wifi can be slow

clean and spacious rooms. they also serve a delecious mexican breakfast.

the laundry system wasn t convenient

everything... nice laundry room.

comfortable, clean, good service good breakfast

everything came as advertised! excellent service, good breakfast, and clean rooms.

the breakfast that comes included is not the best, personally i didn't like it at all, but it does the

pool was freezing and hopeless for kids.

there was no iron or trash can in the room. the pool was a bit dirty and cold.

convenient that there's a bar and a restaurant in the hotel

the wifi only works properly when nobody is in the hotel (afternoon) or very late in the night, the

my son stood at the omelet bar for 10 min to be ignored and not served

laundry bag was also missing

laundry service was not available but you could do laundry by yourself

large room, nice bar and restaurant

a night stay over when you need to fly out the next day, friendly staff, great restaurant, great bar for that

nice pool and work out room liked the 24 hour room

underground free parking lot

fundamentally bad (for me): 1) wifi is useless

no gym

no pool

room service was fast and up to expectations

location is great just outside mexico city airport, with free shuttle bus taking us there from the airport

and we liked free shuttle and driver who was extremely professional and nice

i wanted more basic dishes for room service, like tacos.

wifi was strong

the airport shuttle was very easy to find, making our arrival completely stress-free

i set my bar of soap on the ledge in the shower and picked it up with several hairs of past guests stuck to

i ordered room service for breakfast and the dish came without a cover and presentation was not

it was a big and interesting room also loved the airport shuttle.

location, parking lot, lobby, restaurant, room

is written there was a spa but it was a regular bathtub placed very weird and very dangerous when there was