for instance the pool has a natural filter through a conected mini pool with certain alga

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the kids enjoyed the gardens and the heated swimming pool

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

room, golf and green areas

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

friendly, amiable staff, nice pool area

wifi was horrible

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

the gym

the gym doesn t have a single dumbbell, only cardio machines.

wifi was a bit spotty.

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool is great

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the inner gardens and swimming pool are great. the breakfast was really good.

the room service excellent

clean and relaxing garden with nice pool

cold pool

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

the views, the spa and meditation rooms, the pool areas, the rooms

the view is incredible the hot tub the pool

was no service at the swimming pool and the hot tub was not on

the wifi did not work in my room and the decoration in the room was very standard for the price.

the swimming pool was not working.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

property is beautiful; gardens, pool, temazcal, rooms, terraces.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

nice garden and pool, friendly and helpful staff

pool not heated

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

they can organise local laundry service

parking was tight on leaving early in the morning.

excellent breakfast

loved the old architecture and the pool

good breakfast. great location and view. great garden. beautiful house.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

the pool can be cleaned more often as

wifi is bad but that is everywhere in tepoz.

- very nice staff and good service - clean pool and deck - bed is great

lovely swimming pool are

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

parking is also a pain

very charming and well kept garden and pool area.

the breakfast is also extremely generous and delicious

room service is terrible

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

spa services were super

room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the breakfast was not the best.

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

unstable wifi connection

breakfast was delicious

the service is impecable, the included breakfast is delicious, an the lunch and dinner too, the pool is always

the wifi goes in and out and is generally unreliable and slow

could not connect to wifi in our room

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the

wifi didn't work in the room

the wifi also didn't work in the room

wifi worked great

wifi

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

is a wonderful view of the mountain from the pool

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

have preferred a larger pool

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

the wifi was spotty but worked.

the swimming pool was too small and water needed change in my opinion.

the staff is very respectful, and there is a swimming pool, for a hot day

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

good breakfast, nice view

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

didn t have a chance to try the spa but everything was

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed

a good sized desk to work on if needed with good wifi

the pool area was also quite nice

good food at breakfast and at the snack by the pool

wish it did not rain to be able to enjoy the pool

pool was cold

great wifi for working from the property

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

beautiful cozy hotel with mountain views and delicious breakfast

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

the highlight for us were the colourful garden and the heated pool

nice pool and free parking was great

location, with parking

the parking on-site was also nice

on-site parking was a plus

the pool area is small, but nice with a well-kept garden area