the swimming pool was not working.

wifi was a bit spotty.

the gym doesn t have a single dumbbell, only cardio machines.

the gym

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

wifi was horrible

breakfast is excellent for such a small hotel

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

breakfast and personnel communication

quit, huge rooms, great service, golf, swimming pool

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

great location,pool, good restaurant, great personel.

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

the suite that i had was nice with its own small pool

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool is great

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the inner gardens and swimming pool are great. the breakfast was really good.

the room service excellent

clean and relaxing garden with nice pool

cold pool

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

they can organise local laundry service

parking was tight on leaving early in the morning.

for instance the pool has a natural filter through a conected mini pool with certain alga

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

the views, the spa and meditation rooms, the pool areas, the rooms

the view is incredible the hot tub the pool

was no service at the swimming pool and the hot tub was not on

the wifi did not work in my room and the decoration in the room was very standard for the price.

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

property is beautiful; gardens, pool, temazcal, rooms, terraces.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

nice garden and pool, friendly and helpful staff

pool not heated

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

wifi is bad but that is everywhere in tepoz.

excellent breakfast

loved the old architecture and the pool

good breakfast. great location and view. great garden. beautiful house.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

the pool can be cleaned more often as

- very nice staff and good service - clean pool and deck - bed is great

lovely swimming pool are

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

parking is also a pain

very charming and well kept garden and pool area.

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

parking is a little bit tight but they had enough space to accommodate all guests' cars

the breakfast was not the best.

the pool was cold

all the staff were great and helpful. breakfast very good. nice garden and room in general

spotty wifi

the breakfast is also extremely generous and delicious

breakfast was exceptional, the room was amazing and the spa services exceeded our expectations

el masaje del spa recomendado

i loved the pool & restaurant

the wifi goes in and out and is generally unreliable and slow

could not connect to wifi in our room

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the pool was not clean

the pool and jacuzzi are quite small, but enough

small pool.

the swimming pool was too small and water needed change in my opinion.

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

every amenity/feature is top-of-the-line: bed, linens, towels; pool; magnificent breakfast: decor y comfort

plus - free parking

was clean, the park and pool are beautiful and the common grounds nicely decorated

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

the staff is very respectful, and there is a swimming pool, for a hot day

didn t have a chance to try the spa but everything was

breakfast was good and offered a good variety

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

is a wonderful view of the mountain from the pool

there was a little swimming pool, but the water was very unclean and we could not take a dip

wifi didn't work in the room

the wifi also didn't work in the room

wifi

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the

wifi worked great

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed