felt like getting in and out of the parking lot was a little bit confusing

great location for the venue across the parking lot

were very comfortable, bathtub was superb, nice bar but would ve appreciated a couple of more substantial

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

had fun playing pool in the

excellent location good breakfast free laundry. great staff

room was fresh and clean, the front desk staff was friendly and efficient and the breakfast in the morning was

pool. the room was huge and had a little kitchen with a full size fridge.

2nd stay, pet friendly

nice little kitchen and great work area

complementary use of the laundry

super clean with free laundry room!

the laundry room was not kept as clean as it should have been.

addition to the clean room and comfortable bed, they had free laundry for the guests

the pool area was not well ventilated. it was extremely uncomfortable, hot, and humid.

room was above the facility laundry service and there was a washing machine that was out of balance enough to

wonderful, clean rooms and terrific location. plenty of parking. staff was extremely helpful.

ev charging

well lighted parking

good location and very clean nice staff great breakfast!! definitely will stay here again

free laundry

laundry facilities weren t very consumer friendly

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had

if you want to do laundry , you have to download an app instead of just bringing some change , which was really

most laundry machines were out of order

noisy. out room was next to laundry facilities.

laundry facilities - the vending machines ran out of detergent and its been two days now without

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

the laundry facilities and the vending machines were convenient

they are very nice, have big rooms, and great breakfast

the lights from the parking lot shined through and the door from the hall

no a/c in gym

pet fee was ridiculous

it was shooting out decayed rose petals, which were really slimy and gross

the gym is a bit lacking.

the pool was big and the breakfast was great

noise, dirty common areas, lack of water in gym, bed was hard & uncomfortable, refrigerator was loud, room wasn

pool and hot tub could have been cleaner.

good breakfast variety

it was great. there's a small gym and a pool

there was not enough guest parking with good lighting

parking lot is in rough shape, lots of broken pavement and potholes

the location. easy to find. plenty of parking.

cute bar area, friendly and helpful bartender

breakfast was just ok

gym and pool are first class!

toilet did not flush correctly, hot tub in pool area was not working

buffet breakfast was cold. this was the second and final time we try the buffet breakfast here.

lights at night in the bar area - - - seems odd and not where i'd choose to have a late night drink

i enjoyed having a seperate room from my kids

all of the staff was very friendly and helpful. breakfast was amazing! love it!

my king studio suite was spacious, clean, the bed was very comfortable, the kitchen was well stocked for all

i enjoyed having a seperate room from my kids

though we did not use the facilities, i was impressed the hotel was offering use of its pool and weight room

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

pool was out of order.

my son swam for a bit, and the pool water was really cold

kids were running the halls, etc

we were at the solheim cup so perfect location for des moines golf & country club

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

kitchen and breakfast were awesome!

super easy check-in, pets stay free, and a great breakfast

great breakfast too

ample parking

sheets had a strong smell of laundry detergent.

, design of the bar area means that social distancing cannot be done

there was a big conference in the meeting hall so parking was sparse

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

the food at the bar and grill was really good, i loved the room

clean and great breakfast

the breakfast was nice in concept, the eggs and ham were cold

waited several hours in parking lot because receptionist couldn't figure system out

nice pool and hot tub

saturday morning breakfast was a little disappointing. all food was empty and cold

we stayed here after a long day of moving our kids into new apartments.

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

we had a premium room with complementary snacks which is so helpful for my kids after a swim

breakfast is great

no pool.: (

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

hot breakfast in a clean & well kept facility. great price!

nice king bed and great room :-) nice parking lot with lots of places to park

finding a parking spot at night was harder, more towels, and better coffee makers in the room.

included in price breakfast, wifi and parking were nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

they now have their pool, workout center, and laundry 24/7 which is nice

huge room with kitchenette. big comfy bed!

disappointed that pool & spa were closed !

friendly great customer service an 24 hr pool

staff, no room service, no one licks the phone

pool and no notice before hand about that

pool was extremely cold

robes in the room and the pool area was functional and bright

wish the room service is regular and we need to request for it

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

gym was small and dingy, no water facilities (pool/hot tub)

i loved the vibe, the pool, the breakfast, the hospitality hour!!

hotel option if you would like to have a kitchen to use during your stay

hotel had bikes to borrow, free beer/wine for happy hour, great cooked fresh breakfast, and they gave our dog

didnt have cups or laundry bag

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

son and daughter in law needed to bring their cats and the hotel is very accommodating for pet owners

the kids were running wildly through the hotel

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

they also are a pet friendly hotel

cleanliness and organization of the room and the pool.

pet fee was $30 higher than any other place we ve seen (we have a 3

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

friendly staff, comfortable bed, dog friendly, free wifi and continental breakfast.

the staff were welcoming. the breakfast buffet was excellent. the room was clean and spacious.

the gym on site was very convenient.

laundry

ease of entry, great parking

i did use the pool and hot tub wich were wonderful

great breakfast

wish the gym had been open but it was closed for remodeling

side doors would not latch to lock nor did the laundry room door read

clean. staff. breakfast. pool.

more handycap parking by the front door with the handycap doors.

easy parking for my car and trailer

comfortable beds, good wifi, decent breakfast

new clean nice laundry

the laundry was small, but i was the only one using it

the east part is the laundry of the hotel

the young woman working was tripled up on duties- working the desk, doing laundry and serving

the laundry could have been better, and the breakfast could have offered a few more options.

location and parking were nice and we were close to gas station and fast food restaurant

they claim a pet friendly hotel but when we arrived after a long travel day they told us they didn't take cats

room breakfast selection quiet convenient parking friendly front desk close to nearby

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

the property was clean, breakfast was good, and the staff was excellent!

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

awesome pool and family friendly.

best heated pool and hot spa! everything was clean. large rooms. great location!

grab bar in the tub was unattached at the bottom

pool and hot tub were a bonus for kids

the guest laundry facilities were dirty and really old and beat up.

kids running on the floors unchecked last night

called for room service last night and no staff available to bring the food to my room

the night we arrived (thursday), we were told the restaurant/bar was open until 9

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

they are very pet friendly with only a $25 fee per dog

it has ample parking, and it's easy to get our pups out for potties and walks

gym was old and hot. window didn't open in room. parking was limited.

we loved everything about the hotel. free parking free breakfast. and over all very clean.

when hotel is full so is the parking lot.

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

getting to the hotel was awkward because the directions took us to a parking lot that was shared by three or

our room was over the pool, with a window to the pool, so we could hear the people screaming and playing in

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

i love this hotel!! super clean, friendly staff, great breakfast.

more breakfast variety

it would have been nice to have longer pool and fitness center hours.

love this hotel, the pool,jacuzzi were excellent the bed and pillows were very comfortable

for work for a week and have stayed here in the past with no problems to speak of (other than wifi not great)

the grandkids loved the big heated pool. it was a great break from the cold iowa winters

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and

the pool was open longer

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

nice staff! laundry facilities!

there s a laundry room

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities

wifi worked well, breakfast was quite good, and coin laundry was perfectly located and not expensive at all

room was good size and very clean. coin laundry onsite.

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the breakfast was great, rooms were clean

tv in room was hard to operate and poor wifi connection

lack of late night adult only pool/hot tub hours.

pool size is small but this is not everyone s priority when staying

the pool and hot tub was fantastic

loved the continental breakfast and pool

breakfast was sufficient

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

floor of pool could have been vacuumed to remove debris from one day to the next.

breakfast was just ok

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

the pool water needed to be allot warmer... definitely.

breakfast and lobby very inviting

smelled incredible, breakfast was the best ever

) to bar any entry in to the room overnight

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

not enough breakfast choices

laundry machines out of order. didn't seem as if there was an intent to fix.

there were toenail clippings on the stairs to the laundry room

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

no laundry facilities available, which was part of my reasoning for coming.

that the laundry was.out of order.

loved the layout of the hotel lobby, easy access to various entrances, pool area was awesome.

have stayed in room 123 with my wife and three kids

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

have stayed in room 123 with my wife and three kids

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

water park is perfect for kids of all ages and there s something to do for everyone

the bar was nice for the adults

tried to use onsite laundry but someone used and didn't return to empty out their clothing

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside

loved that there was a pool

the pool we a little chilly for me. but still used it.

wifi went out and we were given no discount

only bummer was that the laundry facility was out of order and we couldn't do our laundry

bfast room service and the food (french toast) was cold and hard

$50 to leave our car in the hotel parking lot for 3 days was excessive.

shuttle to airport.

free shuttle, nice toiletries. spacious room, close to airport

the laundry facilities should be cheaper. (self laundry room)

breakfast because there is very poor flow and the refill of the buffet was inadequate.

room was very closed to the gym and didn't sleep well due the door slamming every 2-3 minutes around 5am-6am

misinformation about the shuttle

we did not use the airport but seemed only 5 minutes away with a shuttle in front ready to go

no guest laundry. no fan in the bathroom.

someone had just smoked weed in the parking lot

the pool wasnt open and the room didn't get as cool as normal for hotel room.

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird

the staff was friendly and we had good wifi

bed had old laundry underneath the right side

hot tub didn t work, no laundry facilities

there s no workout room there s no laundry facilities

shuttle to and from airport was nice ! staff was very friendly and helpful.

breakfast was much more than i expected and very good

pool was loud with kids but that's what it's for!

very clean, great staff and lots if choices for breakfast.

breakfast was good, something for everyone. the kids really enjoyed the pool.

breakfast was good, something for everyone. the kids really enjoyed the pool.

breakfast was good, something for everyone. the kids really enjoyed the pool.

people were camped out in the hallway waiting for their laundry

able to do laundry and streetch our belongings out in comfortable large room

sounded like i might be near laundry room

the hotel from the airport information desk, they gave me easy instructions on how i can spot the shuttle

size is good, cleaness on avg level, front desk nice and helpful, free breakfast is ok, gym and pool available

you come in a door (with a rat trap just outside) to walk into the laundry room

strong chlorine smell from pool

the kids loved the pool. easy access to the city.

nice bar and restaurant areas

swap meet going on and pool area not able to be used or back parking lot for part of our stay

need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to

the shuttle from the airport was a mere 5 minute wait and i arrived after 12:30 pm

checking in was fine other than the random kids running around

location was fine, the kids loved the pool

the pool was drained so kids couldn't go swimming

the room was big and comfortable. breakfast was good. cool gym.

the kitchen on my room did not have a stove or hot plate so keep that in mind when booking if you

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

making oven mitts and cloth kitchen towels available would make it perfect.

clean roomy. nice gym.

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

filthy laundry room

the floors were uncarpeted and very cold on the feet

the free breakfast was adequate and tasty

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

and the staff was very responsive to one cleanliness issue i pointed out to them in the pool/spa area

gym with ice treadmill/elliptical and free weights

the room was very clean and comfortable and there was tons of parking

wish the coffee bar had breakfast sandwiches but thats a suggestion not a complaint

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

parking garage to hotel (skyways and elevators were out of order at the hotel) and complimentary wifi (had to

i visited the bar and it had a wonderful atmosphere.

the bed! the room service breakfast. the quiet heating/cooling/fan.

awesome place to stay! rooms are beautiful and bar is great!

bar was charming and the bartender made great drinks

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

also liked the hotel bar

nicest staff, spa area and room

and bar area was great

i know, lots of high school kids in town

room service for the 5 days i was there

bar was great and i had room meal service on one night, it was very quick and the order was right

only had 1 staff member to run the front desk and cook our food for room service.

amazing amenities, ie espresso bar, gym, elegant restaurant/bar

room was very nice, room service was prompt, and hotel restaurant was amazing

oh and it's pet friendly

quite no kids all over the place, very upper class, and overall everything was great

lovely restaurant and bar area

location free wifi free parking

only one negative thing that happened was the receptionist told us the wrong time for breakfast

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

bar was not running like it says on website

no bartender, bar wasn't open

my sister liked the free laundry

the laundry is closed

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe

prices at the bar seemed very high

location & pool.

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

the shuttle service and our driver yessir is top notch with knowledge of places to visit within the des

and unprofessional front desk staff, dusty rooms, non-working in room phones, inaccurate room service delivery

hotel is clean, very nice fitness room, access to downtown and skywalk.

room service was a mystery - not certain if it was available or not

didn t like the fact that they didn t have a place to do laundry

didn t eat or use the wifi

bed of all, they are pet friendly

late afternoon desk got me milk from the kitchen for my twins

parking was plentiful

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so cold), and the jacuzzi

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi

was very clean and spacious, i was surprised at how well stocked the kitchen was with supplies

loved how it has a kitchen in the room and also has dishes you can use.

the business center, laundry room and fitness area were all conveniently located on 1st floor

had really good views of the river pool area and hot tub were great

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

the wifi wasn't great.

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

room service was very good. breakfast was great!

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary

breakfast was great, got upgraded room to a better view by the very nice manager on duty at the

the shuttle service was more than helpful in getting us to and from the airport, and to and from the

clean, free laundry

nice laundry facility

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

laundry, breakfast, location

loved the on-site laundry too and the parking garage

the 5 floor is under a bar ( the republic- west side) and insulation is very poor

breakfast

my kids and i thought the elevator wasn't working

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

the rooms are clean. the gym was good and i loved the restaurant upstairs.

guest laundry

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

laundry needs updated

i guess the room price, pet price. maybe have a pet station with bags ect.

pet unattended across the hall, barking. not good

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the laundry room that is on site, dryer doesn't work very well

i called the front desk to ask about laundry facilities

friendly staff, clean guest laundry center

pet friendly

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

supposed to have on site laundry

roomy rooms, laundry available

laundry machine was broken staff was at other property most of the time asked for a late checkout,

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

no gym, laundry or pool

hotel advertised an open gym (needed for our stay) and the gym has been closed since 2020, so this is false

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

the room above us was either a laundry room or a office because there was noise all day and night

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

parking was absolutely horrible and i really wish they had a better parking

was no pet area in which to walk my dog

the breakfast was outstanding