rather slow laundry service.

good onsite free parking

the food both in restaurants and room service was excellent

location with plenty of parking

like kitchen

friendly proficient staff,easy access from main road & ample parking,restaurant very spacious & food was excellent

wifi didn t work in the bedroom at all which was pretty annoying

staff and very kindly made me some food even though the kitchen had closed when i got back from my day out

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

size rooms , ideal stop over before getting the ferry the following morning to scotland, safe parking for our

hotel was superb, allowed early check in due to family event, food and drink superb value for money and quality

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

that we met were more than helpful and reception staff were accommodating and helped us with a late check out

breakfast and location vwery good

the bar is really funky and the food and drinks were great

good self contained laundry and kitchen with all amenities provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

gym and decent breakfast

the kitchen was closed which seems to be a regular feature

laundry service 2 min from the property

parking on site was handy and also location to belfast for work was handy

have suited better if nearer centre of town but location quite and peaceful if you had young kids

personal touch of a note on the main door, the decor, the room, the cleanliness, the staff the breakfast all

tv and wifi were a good bonus the staff was excellent and ran the motel well

the breakfast is delicious and lots of choice

room was great location for what i was doing was great the breakfast awsome and the evening dinner was

only disappointment was wifi was not working in the room and as the television was connected to wifi it was not

5 charge (not mentioned on menu) for room service

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

laundry was outstanding

access to a reasonable priced laundry. the one quoted was way over the top.

laundry service was very expensive

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

the breakfast was amazing and the dinner in the restaurant was beautiful staff where excellent

they gave us free late check out

birthday a day special), the housekeeping team (always there to ensure we were comfortable), the spa and swimming

the hotel staff were more than happy to accommodate any requests, and room service was ridiculously (yet v

wifi was slightly temperamental

great staff, good facilities, good car parking and great food.

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

it was the laundry truck downstairs

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

the owner offered to do laundry for us as well

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

have liked a bacon roll or something similar as a breakfast option (i like a hot breakfast but pancakes are not

maybe the wifi connection

the hotel bar serves amazing cocktails

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

there was no bar or restaurant

good location, friendly staff, wifi, good for a 3* hotel

no bar or breakfast

they didn t offer free room service and i had to pay for ice to be brought up to my room.

wifi doesnt work

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff

kids running around at 2am knocking on residnets doors

easy to find with lots of off road parking

would have been better if there had been a kettle, even though the kitchen was along the hall

the kitchen at the end of the cluster was perfect for our group and meant we could all spend time

was not informed that there was a shared kitchen that could have really been nice to know about

lots of options for those who wanted to chill at the hotel for a time with a cinema room and gym

the kitchen had no fairy liquid to wash your dishes with

we were given early check in

also the bar and the restaurant are just so beautiful and great food/drinks

only issue..no corona in the bar ud83dude01

the wifi signal was weak, but that is a small thing, everything else was great!

places in the room the wifi didn't work but maybe that was because i was near the end of the corridor

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying

the hotel has a great busy bar with a large selection of drinks, live music and good people

big room, great wifi, helpful staff

the bar is big and has nice music, the guinness was perfectly poured

wifi was great and high speed

room service burgers were almost inedible.

good choice of breakfast

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

the breakfast was excellent with everything you could wish for

bathroom facilities good, good wifi connection

appreciated reasonable laundry service

they also had laundry service

laundry near by

assisted us with sending off a bag of laundry to be done with no issues

they have laundry service

staff at front desk need to be educated on laundry drop off process for customers

laundry service was a huge help

instructions on laundry etc

did laundry but very expensive

laundry services way overpriced

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

was very cosy and comfortable and they had lots of board games available if you have kids (or even if you don

location, a nice gym and excellent breakfast

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

the staff were very friendly... we were there for the open golf and everyone was so kind.

reception arranged early check in which was appreciated

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

didn t like getting out of a cab with 6 bags (we were 2 golfers) and struggling to get inside the place,

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

the bar over looks the busy city with beautiful historic building in the background

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

food menu in the bar is limited and food quality nowhere near as nice as

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

had paid extra for the room to be set up,rose petals,prosecco , just really romantic

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

laundry was not done on the day when it should have been

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

breakfast 3 star staff 5 star location 5 star rooms 5 star

breakfast was good, nice range of foods to suite everyone topped off with the complimentary

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

good location. they do laundry.

friendly and understood the situation, they offered to help bring bags to the room and help with kids

love everything! just would have liked a wee bit more warning on when room service ended.

gym facilities are poor no sauna or swimming pool

best pillows in the country room service at 2.30am, sure what more could you want!

when they did take towels for laundry they werent replaced

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed

comfortable bed, early check in accommodated. polite friendly staff.

e the pool and gym, they were a decent size and had very

everything, room service food was exceptional.

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

the addition of a free laundry room was great for us given our extended travel

huge rooms with great kitchen and free laundry facilities

they also have a very good laundry guest can use

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

some laundry came back damp

couple of times we were in loft and staff using also with laundry trolley

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

one bar staff in the observatory bar was having a bad day and spoke badly to his colleague in front of

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

location, convenient car parking, wifi

design for the kitchenette and resources (gym, laundry, bar/restaurant)

good bar and restaurant, laundry facilities and sure friendly staff

we used restaurant, gym and laundry as well

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

i had requested an early check in and our room was ready on arrival

clean, central location, friendly + helpful staff, breakfast was fabulous

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

traditional, clean and good parking facilities

bed was good car parking great.

good breakfast selection and friendly service

parking, view from room, walls were very thin, could here party downstairs.

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

didnt like the wifi , was very slow and i wanted to work on some online system

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

allowed us an early check in as the room was available when we asked to store our bags before check in

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

ironing board and iron access down the corridor in the laundry room

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

it was nice to have laundry on site

there's a laundry room and outside patio area on floor 1

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

i used the towels to dry the floor but didn't get a visit from room service during the day until i went to

nice rain shower, free wifi and a simple breakfast bag was good

breakfast and the room service were god.

location and grab and go breakfast. the early check in was very helpful.

everything about this place is amazing - the beds, the staff, the bathroom, the breakfast (in room service was

spa closed because of covid

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

room was booked for 2 adults and a teenager sharing however no facilities in place to order room service for

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the

corridors dirty with trays and laundry at

dark in rooms and bar but that's a personal preference

in advance to tell them he was going to propose to me and they had the room decorated with rose petals and a

i travelled with a pet and there were lovely welcoming touches, including bowls, a bed and a goody bag

gym should be 24/7

bath seal was coming away, the view was the back of the kitchen and workmen could be heard drilling from 8 o

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

gym was a little basic for the hilton

friendly staff who made extra effort with the kids

the best breakfast in town

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

no room service ie food at night when you come home

arrived on an early flight and the reception staff were happy to assist with an early check in so we could nap

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

the onsite restaurant/room service didn't have good options for our kids

staff were very friendly and helpful - especially the bar staff working the friday night

were really friendly and accomadating there was an issue with our room service order which they

love the room. the gym was also nice. great staff, hannah from the restaurant was helpful.

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities

staff were lovely, very helpful. handy location and found self service laundry close!

needed an early check in as in on an early flight and staff were more than helpful

location, helpfulness of staff to arrange an early check in

my husband and his brother were in ireland for a funeral and i enquired about late check out, the staff said

very friendly and helpful staff. a relaxed atmosphere. great breakfast.

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

staff and room service was excellent, the room was always cleaned. will be back soon

noisy kids we presume jumping off beds and stomping on the floor

wifi was not good, disconnected regularly

comfortable hotel, friendly staff, free wifi.

breakfast had a wide variety of items and again staff exceptional

breakfast seemed to have been cooked for a long while. wifi very patchy!

there are a lot of parking lots in courtyard belonging to the hotel

the dunsilly bar and grill was excellent, big portions and the hot crispy waffle with honeycomb icecream and

the place is very quiet, yet spacious with ample free car parking spaces

had room service and the food was excellent, delivered hot and really quickly

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

the breakfast was amazing

ample parking, great restaurant