quiet/ ambiance , large room , pub/bar ...meals , parking , bathroom

hotel rooms, bar and restaurant area

private parking for the bikes at the back the hotel

bed was so comfortable. friendly staff. loved the bar. breakfast was beautiful.

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

location with plenty of private parking

and fittings noisy at times food not served very late and the second night no warning the kitchen would be

nice rooms. nice bar and restaurant

only negative for me was that the kitchen closed at 9pm

friendly proficient staff,easy access from main road & ample parking,restaurant very spacious & food was excellent

rather slow laundry service.

loads of parking

family - very accomodating when my son rang and asked for an early check in for very personal

open curtains to let the light really flood in as the curtains were so opaque and the school kids were walking

suite, 1 tv didn't work properly, fridge was broke, both times we used room service they forgot to bring drinks

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

time we had a room next to the laundry room, which was a bit loud from the early morning hours

great parking

i had goats cheese salad for room service and contracted food poisoning!

no residents bar or entertainment

the laundry service was quick and cheap

excellent spa & gym facilities bedrooms where spotless & comfy beds food was excellent

loved the hot tub and gym

was very clean and bed was so comfortable, breakfast was nice, not and fresh, and the bar was great

our room was at the front of the hotel, looking out over the canal, very spacious and well equipped, air

good self contained laundry and kitchen with all amenities provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

kitchen cupboards and drawers were really noisy when closing

there was also a fairly nice gym on the floor that was not expected

the staff in bar and restaurant were really friendly

chose killeavy castle for a relaxing night away without our kids and it didn’t disappoint

larger pool without compromising what s there would be good for me.

super view - super crew - super nice - super breakfast all was really super

the wait staff during our breakfast/dinners (we decided to drive to dundalk for lunch) were so wonderful they

laundry service 2 min from the property

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

tv and wifi were a good bonus the staff was excellent and ran the motel well

the breakfast was beautifully cooked , great choice . within walking of wallace park .

bed was very comfortable, easy parking, a great breakfast, and all at a reasonable price

just the wifi wasn t great

food was amazing, the room was smart, clean and cozy, there was a beautiful view of omeath, the bar was lovely

lounge and tea and coffee making and cereal in guest kitchen

excellent parking and nice restaurants close by

location with convenient parking opposite

and we also really appreciated the laundry access

be mindful the signal is quite bad across the whole area, and wifi can be weak if you don t stay in a certain

everything was a lovely staycation for me and my partner i will return again with my kids

good location nice views bar was great

hot tub was fab and so were all the animals the kids absolutely loved

was in-between other rooms with people still having the craic at all hours, not fair on the kids

early check in and the accomodation of being able to have a bath was so helpful after a five hour

the breakfast was excellent and the staff very helpful.

room service quality , fair pricing for food and drink

the room, the restaurant, the staff, free parking.

access to a reasonable priced laundry. the one quoted was way over the top.

laundry was outstanding

laundry service was very expensive

the night porter was helpful and informative with directions to my room, the bar area and where breakfast would

no room service. quite basic for that price.

hotel was beautiful, room was nice and the swimming pool was clean and great facilities

the kids did not want to go home, we would definitely stay here again

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

pool and spa area were excellent too

amazing spa treatment room so clean and comfortable staff friendly professional and helpful

parking bar restaurant

free car parking was a welcome addition

lovely hotel we had a lovely meal and a nice drink the bar later great music will be back

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

little further out from belfast than what we were expecting but with plenty of free parking onsite this wasn't

the owner offered to do laundry for us as well

a lovely breakfast served to your room is a lovely touch

breakfast was delicious too

nothing.. apart from trying to find the parking but that was my fault

and with off road parking as well highly recommended

plumbing and laundry appears loud

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

i like access to i e at all times. i did get ice but only after the bar opens.

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

the closeness of shop bar and restaurants and also the comfort of the hotel

friendly staff early check in late check out amazing all round

the wifi was actually not stable

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

room service burgers were almost inedible.

great wifi

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

we were given early check in

78 for breakfast with three kids was excessive

helped with holding our luggage, early check in, having to change rooms

wifi didn t reach to my room (2nd floor at the back) and because of that netflix on the tv also

was small, it felt like a hostel type accommodation not hotel, coffee machine and kitchenette in lobby to help

shared kitchen and living room

also the best part is they have separate kitchen for the guests with all the necessary equipment

free use of the gym

place was spotless, great location, spacious room with kitchen area

gave me and my 2 kids a £200 room about the bar where a live band played till 1 o'clock in the morning, my kids

breakfast was excellent ,lots of choice and delicious ud83dude0b

gave me and my 2 kids a 200 room about the bar where a live band played till 1 o'clock in the morning, my kids

there was no area of our stay we didn t like. the hotel, the area, the parking was all good

generally, although there seemed to be some undue confusion about our accepted request for an early check in

i got room service both nights and loved it

very clean. room was good - shower good bed comfortable temperature good wifi excellent. quiet.

helpful staff that nothing was too much trouble to the big comfy bed and the very relaxing spa bath/shower

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

wifi was free and fast and the bar and restaurant were really nice with the food being of a very

the laundry service was very efficient and reasonably priced, per bag if you preferred

laundry near by

they have laundry service

they also had laundry service

appreciated reasonable laundry service

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

wifi was not so good in rooms

sofa bed, large shower, safe, iron board, iron, hairdryer, tea coffee facilities, large tv free wifi

laundry services way overpriced

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

did laundry but very expensive

instructions on laundry etc

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in

james at the front desk accommodated our early check in and was super friendly and helpful

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

the bed was amazing. room service was so fast great drinks

we had been looking forward to a ly in as we had no kids with us on our trip

breakfast was amazing and the staff were the most friendly welcoming people we got a

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

the leisure areas great for families with kids but also had areas to chill out

breakfast 3 star staff 5 star location 5 star rooms 5 star

difficult to get on to wifi

when they did take towels for laundry they werent replaced

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

breakfast was buffet style and went up for seconds

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

and bar area really classy

delicious room service breakfast

room, great service, fast wifi and the bathroom was lush

their air conditioning wasn t up an running. laundry service wasn t available.

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

room we stayed in could hear laundry trolleys at night

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

service was great (mr james), the laundry service bundle package was value for money as

good location. they do laundry.

all while dragging two small kids around and baggage

no gym/exercise facilities, small bar.

room service was a bit lacking

staff were great, bar area was nice and well equipped, gym was small but functional

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

the addition of a free laundry room was great for us given our extended travel

great to have a small kitchenette and access to a laundry

free laundry room on upper floor was an unexpected bonus

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

couple of times we were in loft and staff using also with laundry trolley

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

some laundry came back damp

breakfast was late but no problem the server was under pressure.

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

breakfast was the best breakfast me and my husband has ever had

didnt like the wifi , was very slow and i wanted to work on some online system

beautiful hotel, room was perfect with a comfy bed and the hotel bar and restaurant was great

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

the queen bed is separated from the kids beds by a wall, so not completely separate but also doesn t feel

wifi reception and phone reception

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

design for the kitchenette and resources (gym, laundry, bar/restaurant)

we used restaurant, gym and laundry as well

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in

the hotel bar was really smart and had a nice atmosphere

lovely breakfast, bar food and restaurant very good quality, nice spacious rooms, staff are very good and

view, room service fantastic

friendly staff who made extra effort with the kids

free wifi in rooms would be good

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

breakfast and the room service were god.

nice rain shower, free wifi and a simple breakfast bag was good

great choice of bars with a stunning rooftop bar and garden area

minus the kids

corridors dirty with trays and laundry at

gym is awful. small, minimal equipment and boiling hot

pet friendly. reception staff and room service was great.

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

rooftop gym, rooftop sauna, rooftop hot tub. great service from the staff.

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

fantastic room. roof top hot tub and spa excellent. overall a great place to stay!

speedy room service & nice evening turn down service

we loved the jazz bar and cocktails

location- the laundry facilities what a idea

it was nice to have laundry on site

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

good spacious shared kitchen facilities and a laundry room with irons that can be used

location, breakfast, laundry, staff

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

very good view very good selection for breakfast

when they learned our kids were upset that the w5 museum was closed, they gave them a box of chocolates and

breakfast was very good. wifi also.

the onsite restaurant/room service didn't have good options for our kids

love the room. the gym was also nice. great staff, hannah from the restaurant was helpful.

excellent hotel, lovely staff( luke new bar staff)food and a great location.

think the drink selection at the bar could of been better the drinks we wanted weren t

hotel room, location & staff were excellent with kids at breakfast

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

laundry and dirty dishes lay in corridors all evening and through to next morning

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

to adding a lovely gesture for my husband 70th birthday x meal in restaurant was superb, and breakfast was

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

wifi in the appartment could have been a little better and there were a few too many stairs to

wifi poor if at all

ruben the young bar man was amazing

location, breakfast ,bed

i didn't want to go sit in my room to eat a room service sandwich