great location centre of town bar and restaurant in walking distance

great value. bicycle storage. the bar serves great value food.

bar has good prices and you can charge to your room

one person only covering reception, bar and kitchen so service very slow but again very friendly

- pet friendly - location - staff

should have staff who could explain to guests in english all the information about accommodation, wifi and

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good

breakfast was in the bar area!?

breakfast ok but not resupplied from kitchen often enough

apart from not having continental breakfast every other thing was perfect.

do not visit if traveling with kids

breakfast buffet great value and very wide selection of foods

very good breakfast. very kind staff and recepcion.

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

good wifi

the wifi is good for working and they have a nice little desk in the rooms

liked the bar which was also breakfast room frequented by local people evening and morning

quiet at night, beautiful view from my room, good wifi, comfortable bed, central location, moderate price

gym could be better, pool would be amazing parking should be free for guests

due to covid, the only way to get info was through the app which didn't work at all to show room service options

a pool would be great esp when it is 40

for the price, quick response, pet friendliness, breakfast

the gym was closed but in the website they offer it

breakfast is nice but very limited options, no eggs, no fresh fruits

) the pool is a lovely addition

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

the hotel s gardens are beautiful and the pool area is a dream

the salt water pool is fantastic and stays cool even in august

the bar didn't open until 7 p

good , close to everything, staff is friendly with good english level, hotel has parking with the ev charger,

and the staff too , cold meats, cheeses and omelette bacon etc parking - was easy and efficient wifi - worked

looking forward to the pool and bar area next time

hotel bar staff were very nice and helpful, but if you arrive at 3 pm, nothing is open until at least 7

machine downstairs for the use of guests, our dinner was excellent and i can say i had the best breakfast in

easy free parking

public rooms such as the bar and indoor restaurant looked original, dark and gloomy but what atmosphere was

traditional cuisine, good evening meal and fabulous breakfast

it was the best breakfast we've ever had, and the room was lovely.

peaceful and relaxing , views are amazing and the pool and lake 100% is worth a little hike down too will be

easy to reach by car and parking is well organized next to the reception

drinks at the bar were fairly priced and good

services as food delivery is fast and convenient, spa is highly relaxing and luxurious

the swimming pools had some mould on the grout where possibly the staff could not see as unless you were in

we loved the proximity to the beautiful town and castle as well as the delicious breakfast.

breakfast was very generous as well as the welcome drink and attention to what guests may need

the breakfast was amazing, and it was a steal to stay there

the breakfast was really good, diversity of everything you could wish for

little hotel with nice views and exceptional breakfast

we can honestly say the breakfast was the best we have ever came across and we have stayed all over the world

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a

liked the honesty bar too

the dinner superb served on the terrace overlooking the village and the mountains and the breakfast was

kitchen is poorly equipped

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

no proper wifi

good value excellent parking very safe

some kitchen facilities available but limited

a hotel of this standard getting a drink from the bar was not impossible but problematical,2 hours from ordering

hotel in a beautiful setting (take the walk to the viewing point muralles arabe from the pool

no room service

the parking situation could be improved but it was ok.

we would also like to come back one day with kids when the pool is open in the summer

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

we were fortunate to get free parking outside this lovely little boutique hotel at the edge of the old town

rooms are big but was difficult acomodate small kids there because they have only one double bed

easy parking opposite

their is a laundry on the facility you can use for free

the other challenge i had, was that if you'r on the top floor, wifi does not reach

the wifi in my room wasn't working that well, probably because the room located at the last top floor

there was a kitchen, a guest lounge and a terrace

very nice localization, good wifi, good breakfast.

electric kettle to heat water in the kitchen would be useful, but it was not a big problem as i could heat water

left earlier and didn t have time for breakfast (that is served in the dining area next to the kitchen) there

we made use of the kitchen - plenty of utensils & dishes

the wifi was fast

the room had a mini bar whoes sole purpose in life was as a table for th

wifi worked well

when it says pet friendly , it is most definitely pet friendly

lovely team on reception and bar and super convenient.

amazing place, pool, sea wiews), mountain wiews) they have a whatsapp number to always be reached at; breakfast

the view, the pool, the whole place

the sea water pool was a refreshing change from chlorinated pools

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

breakfast very tasty, owner very nice, amazing stay thank you very much

she with another member of staff searched the laundry before it left the hotel in the evening

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

restaurants were all terrific. spa was great.

little things really, like the gym being a bit small and too hot, the food at the zen restaurant was very average

air conditioning in gym never worked and we went every day so this wasn t a one off

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

one of the lifeguards are on the slides was brilliant with the kids

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

the bar and restaurant staff were friendly

one of the lifeguards are on the slides was brilliant with the kids

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

buffet for dinner & breakfast had wonderful choices for kids & adults

my kids are 15 and 13 years old and this was a perfect vacation for that age range

really great parking at the hotel too

free water park tickets included in stay, and the outdoor pool was a dream

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

no kids play area near restaurant/bar

access to water park and all inclusive plus we had a free meal in the meat restaurant

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

huge pool area. great accomodation. spectacular night shows. jest the best

served in the bar it could be much more efficient

kids slides for my son, kids club, kids club staff and overall a great stay with lovely hard

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

breakfast also 10/10 amazing hotel

i only had breakfast at the hotel, but it was excellent, anything that you could want for any national

customer service was bad on our trip terrible room service wrong room and incompetent

could do with more english breakfast style selection

the kids club hours are very short although the people that work there are wonderful

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

staff very helpful and spoke very good english. lovely pool area

lovely pool area the rooms are very spacious and very clean

weak air conditioning, small pool, limited sun lounger area.

pool for the kids was brilliant wasn't crowded could always gey sun lounger or seat

clean, spacious, small pool, very friendly staff, food ok for a short stay.

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

in door pool

directly across the road , where the pool is warmer but mostly full of kids

the bar prices were on a par with the local bars

lovely selection of food at breakfast and evening meal which was included in the price

pool area amazing, facilities for kids amazing, my son had a blast i would go again but would ask for a

excellent choice breakfast location great for us

dividing walls were a little thin and could hear next door talking, also wifi was a little slow.

breakfast was fresh, well cooked, and well replenished.

fab pool food good

was so much for the kids to do and for the price you really can t go wrong i don t usually write reviews

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

the snack bar by the pool had a very poor selection of food

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

pool area was clean and bar snacks and drinks were good

staff were really accommodating, printed my return boarding passes, let us go in for breakfast early on our last

the swimming pool is also not too big

someone has hired three people totally useless to take care of the kids

nice to have wifi in the room, although intermittent

very pet friendly. super location

staff awesome, fab location, pet friendly

to anyone staying in benidorm who wants to bring their furry friend with them as they are also pet friendly

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

free wifi in all rooms

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

lovely bar in the hotel

the bed was comfy, the bath a good size, wifi and tv good

noise from bar underneath

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

the bar staff were also very accommodating

wifi was very difficult to connect to

when walking around to fill your plates with food though) and except when staying in the swimming pool area

was fine - bed, shower, location - apart from the appalling and at times non-existent wifi

the gym is not fit for purpose

good clean hotel, good bar area

dinner and breakfast were abundant, just amazing

suites had a junior suit this,time massive,with nice,balcony sun in th morning rooftop bar,and pool and sun trap

need more pillows. bed very hard. couldn't find gym

no pool

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

dissapointed with small pool. no umbrellas

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

clean rooms gym facilities if needed ( i didn't i'm on holiday) taxi rank

pool area could be better

food great breakfast and dinner.

at all as was breakfast same would not book dinner again also there was no vodka for sale in the bar it was my

food ( breakfast and dinner) was amazing especially the prawns

small pool

breakfast was excellent

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

the facilities were great they have a rooftop sunbathing area and pool and also another

food was cold,no bar at the pools,towels are like sandpaper

roof top pool

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

the room , bar , pool , food , staff

great pool and breakfast, couldn t hear any other guests during the night which was great!

issue was that the gym is not the same as the pictures provided

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

the gym ( although it could be updated) the self laundry good selection of food

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

it was like laundry room on top of my head with tumble dryers turning all the time

location was perfect, 5 minutes from the beach, evening entertainment was fun and bar prices were not overpriced

outside and nice park area which wasn't there,beds very comfortable food excellent did not use gym,as golfing

we liked everything. wish the outdoor pool was heated but didn't miss it

advertised as it was difficult to work out logistics of dropping car in car park and luggage and kids to hotel

air con and wifi first class

for be pet friendly

and also the big and amazing park for kids

there was a lovely bar just down the road which was very welcoming and served great tapas

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

full of over 60s and kids or laughing was not acceptable especially around pool area

would not recommend for families with kids as no attractions for them

weren't advised about the pool til the last day

very very clean with excellent gym and indoor pool, outside pool was great too just a bit cold lol

fabulous balcony and close to the pool

price of drinks at the bar quite reasonable too

close to the beach, clean and tidy rooms, breakfast was good too. excellent value for money

massive room, good breakfast buffet style. reasonable bar prices

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on

nice little pool area with a few loungers

breakfast very good

small bar with no

good breakfast selection

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

bar area was a bit cold due to drafts coming in through glass doors

the hotel has a roof top pool with lots of sunbeds and a shower and toilet

the gym area was disappointing the equipment was limited and quite old.

great swimming pool and evening entertainment was good

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

next issue is noise from the street and kids playground, i did not slip properly

is situated in a good location, there are also clean rooms that come with a great view of the pool and gardens

problem with wifi. had to contact the receptionist 5 times before it was corrected.

i will start by saying that the room was very clean and we had a beautiful view of the swimming pool

had screaming kids next door to me

s not something i disliked ,however , the location of the pool and sun loungers are covered in between 3

very quite and relaxing the pool area was very clean and not far to the town and beach

there is no room service

bar let me have hot water as don't drink

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

the hotel was spotless with excellent wifi

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

recommended laundry services

6th floor rooftop bar open even in mid november, which was also clean & manned all the time

very good wifi coverage

excellent breakfast continental or full breakfast same price free with room

a second pillow, slightly softer beds and mushrooms without garlic for breakfast

no large pool

loved the location and there was so much choice for breakfast

too many people crammed into a kids pool isn't acceptable

work at all, pool was dirty and had no life guard or staff near (there was always at least 10 kids in it), shower

spa is 25 euro per person for one hour when they said it s free to use

location too many kids hate back rooms after i paid 709 euro for four nights i expected a balcony at

small rooftop pool but didn't struggle to find a sunbed even in the afternoon which is very rare in august

great hotel, great location and excellent roof top pool with bar.

beds are very big and comfy, location is excellent, loved the swimming pool on the roof top over looking the

it was lovely and clean the rooftop bar was great and it was in a perfect location

lack of sockets, no laundry service available.

there is a school, so during a day you will hear songs and many kids' voices (charming, i thought there is an

was not good enough ud83dude15 ,room 101 balcony facing a wall and all you can hear is screaming kids in the

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise

modern very clean hotel pool area great lovely choice for breakfast

late check out

wifi excellent

fast & early check in

the wifi didn't work once upstairs.

location was spot on hotel room were clean and tidy wifi was an extra bonus

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

everything bar location was lovely welcoming as soon as you walked in with good entertainment

sunny room overlooking the pool with spacious balcony

having to pay extra to use the gym and the swimming pool.

loads to do for the kids. spotless there and great location. staff extremely helpful too.

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

dove products , kettle & mini fridge staff so welcoming & allowed early check in

the free wifi and free

location,really helpful staff who gave us an early check in and sorted out a problem with the safe in our room

early check in was no trouble

wifi signal did not reach room

nice bar attached

staff were really friendly & the room we had over looked the pool and it was lovely

modern hotel! lovely pool area

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

this wee jem near all pubs shops 3 mins from beach in old town spotless wifi and coffee machine loved the w2

nice bar area and people friendly

couldn't get a late check out at our hotel) so we only made use of their facilities for a few hours

room with everything you need, hairdryer, kettle, fridge, safe, iron and board, free wifi, air con and heating

water in the pool was freezing cold but that could be down to the global energy crisis.

pool area doesn t open until 9,00am queuing started at 8

in mouth then having to share the tongs while covid is a threat , also found the staff at breakfast time a cold

the sunbeds were taken before breakfast

clean and great pool

as well as food and drink places all around within walking distance, desert places around and bars and shops,

breakfast was good lots of choice

there s no pool however the beach isn t far away

the sun terrace at our room. the bar area.

kettles not in room but free hot water from the bar almost anytime so no big deal.

slight critisism would be that i would have liked to have had omlette option for breakfast more than once however

air conditioning could have been more efficient, gym, elevators

football in the bar on tv and big screen during cabaret time...

lovely hotel with great atmosphere and being adults makes the difference

and my wife says the dancing waiter in the bar who is from cuba is 'lovely' too

friendly staff comfortable clean room hydrotherapy spa location

lovely helpful staff spa to ourselves absolutely wonderful

great breakfast

was not good in the room or the kids playing area

the hotel breakfast selection was superb. friendly and helpful staff and a great location

staff, tea/coffee facilities in room, just a tip that swim hats have to be worn by all in the pool 3 at

didn't like having to get into spa bath for a shower.

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge

the wifi was very slow, to the point of not being able to load simple apps or websites

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

location and clean room and laundry.

the pool and pool bar were very well run and the lady who ran the bar veronica was very pleasant and looked

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

stayed bed and breakfast, food was very good with lots of choice, nice and fresh

aside from location and room, the best part of the hotel is the swimming pool with the roof top terrace

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to

excellent, reception staff very helpful, room quiet and comfortable , was on 6 floor handy for pool

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

the lift is ridiculously small specially if you have luggage or kids , the pool could be a lot nicer and the

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

reception, bar and waiting staff are all wonderful

the breakfast was outstanding

there is a bar there but it wasn t open whilst we were there but a quick trip down to the bar solves that

maybe just if the roof terrace bar was open during the day

no pool, but excellent location more than made up for it!

wifi is a bit tricky at this property but at the end it worked out.

breakfast is first class

i have read reviews about the state of the pool on the rooftop but cannot comment on this as we did not go on

it was spotlessly clean and the breakfast was amazing

breakfast delicious

perfect location, lovely and clean, the breakfast was really good.

to use the gym and sauna when you have paid to stay at hotel this should be included just hotel being

some bits in the room could do with a update as in shower looks a bit on the dated side breakfast was really

were on the 19th floor and the wifi was nonexistent

plenty of choice for all meals, and a fantastic rooftop terrace bar with wonderful panoramic views

have to pay in order to have acces to the gym for a 4 ud83cudf1f ud83cudf1f ud83cudf1f

the breakfast was exceptional, the grounds were beautiful and the pool immaculate

bar and bar backs were delicious ud83dude0b we hired the bikes and they were brilliant to use

impossible to park for free on road, but there was a big parking garage across the street

good value for money; great breakfast ; awesome swimming pool and common areas ; nice clean, big

easy parking at the hotel

the pool area was clean with plenty of beds

was nothing not to like the staff was great the room was perfect and the pool areas was very good

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny

location, great hotel and staff so helpful even the new guy behind the bar was so friendly and