also the laundry services were out of order

clean quiet pool area was great rooms were great

and if you have smaller kids they could just pull it right open no locks on the doors so no privacy in bathroom

breakfast was good and convenient!

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

the laundry room everything was so

i liked the size of the room, the location of the property and parking

staff, clean hotel, and good lighting in parking lot at night

the breakfast was great. waffles, bacon, eggs, and really great muffins.

i do not know if it was the lack of cleaning among the bed sheets or the use of an irritative laundry detergent

we booked the room thinking we would be able to use the pool and it was not open

pool,outdoor and indoor seating area. food was good.

hate the bar wasn t open but not a big deal

no wifi

to cold to use the pool but that s a timing issue.

pool could be larger

usually wonderful, is consistently set warmer than it should be (60-65 degree f is normal for a gym) so finding

our room was next to the pool and people were out late talking loud, so be aware of that

free parking

the pool was not available

desk staff only gave us 1 key,didnt get a wifi password,didnt get information on breakfast hours,they simply

i like the breakfast. staff was very friendly and helpful.

room was very clean, gym was clean and equipment was in good working condition

as i stated te couch in my room was a bit worn, and the pool was really small.

appreciated the laundry facilities

and clean laundry machines for $2

it had a nice gym and laundry inside the hotel

we were traveling from ny and needed to used the laundry area they had laundry soaps and fabric

pool was nice and decently warm for being march

we did not try the pool but looked refreshing, we had a great time

the suite is very small, but it it does have a full kitchen and over all is very cozy

the traffic and seemed to be a large population of kids bouncing around the hotel at all hours

breakfast could be a little more interesting - eg. waffle maker, more fruit options.

they also had a good breakfast and coffee around the clock

we were on the ground floor near the laundry, gym, pool and lobby

wifi kept disconnecting

the wifi was easily accessible

didn't particularly like the breakfast choices

even though the lighting in the parking lot was good, a guest reported his truck was broken into and belongings

also to noisy laundry just 1 machine to clean and this is a motel the price to much this not a 5 starts hotel

the laundry room caught on fire and it smelled like dogs lots of traffic

drug deals at the doors all the employees live at the hotel laundry isn t done until 8pm and on

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

breakfast, no change machine in laundry room, and the pot smell on the 3rd floor

i had to go buy a new suitcase, find a laundry mat to put all my belongings through a dryer and have been

our room was right beside facilities laundry & housekeeping making for very noisy days & no naps

running all day an night loud bottom floor near door that you hear open and close an any wanna do laundry you

staff first put us across from the laundry with 3 staff who we asked if it would be loud

wish you had access to the gym before they open the pool

damage to all rooms, breakfast ran out of everything , had to take my own towels to laundry too

laundry

love that it has a gym

carowinds amusement park is right across the street. can walk and save $30 parking fee

great breakfast, free parking, nice room, walk to carowinds. exactly what we were looking for.

cleanness, laundry facilities, abundant breakfast, efficient service, and friendliness.

also, the laundry facility was not functioning and that is something i could have used to watch dirty soccer

no continental breakfast, no fitness center, and no room service as advertised.

the fitness dacility was great. good selection; good quality.

pool could use more frequent cleaning (bugs), but they were always fully stocked with fresh, clean

this hotel also had the cleanest guest laundry i have ever seen

the size of the pool. could have been longer and heated at night

hot breakfast options weren't the greatest. eggs had an odd texture

great room and service! after bring at carowinds for the day the bar was perfect!

information about my stay there such as check in and out hours, bar hours, breakfast bar hours,wifi passwords

nice gym. surrounding location

wifi didn't work from time to time, so i wasn't able to use certain devices i brought with me

the only draw back was the small pool. you feel crowded if more than one family is in there.

the pool was nice and clean small but good for the children to splash around in

the pool they didn t have no towels and no breakfast

the staff was amazing! the room smelled clean and looked amazing! the breakfast was great!!

it was pet friendly, the front desk loved our dog and he was able to have quick access to the pet area as

location and nice environment, nice gym and breakfast

i checked out i noticed extra charges of more than $60 for pets but i didn t have a pet with me

gym ac was not working as well as our room blinds were broken

comfort great breakfast laundry facilities price

i loved the full kitchen which had all of the necessary appliances however it was very small

needs more parking! three hotels sharing parking lot!!

the fact that the pool was not open yet.

did not eat breakfast

that a continental breakfast was not included as well as wifi

the bar and restaurant was closed.

you could get limited wifi but had to pay $5 per day

there s no room service and no valet parking

the staff were friendly. the gym was state of art.

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

pool was too cold.

the breakfast was delicious and had healthy options

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

parking situation gets a bit hectic as it s several other hotels in that area, but at least it s

very good for family! kitchen and laundry very helpful! big room space!

love the full sized kitchen and huge bathroom with laundry area

laundry available in the

two bedroom suites with two bathrooms and kitchen

i love having a washer and dryer in my room and a full kitchen including an oven!

there is an adequate fitness room and a laundry (which wasn t working last time i was there but i believe

can in the room, overflowing trash cans in the ice machine room, 12 vehicles broken in to in the parking lot

they charged me a 75 dollar pet fee for my service animal

stayed here because it was listed as pet friendly on booking

not just pet friendly, but pet accommodating

the dryer in the laundry room doesn't dry the clothes all the way.

we couldn't get signed in to our wifi

no indoor pool

comfortable room. good breakfast.

to access from interstate, breakfast was wonderful, and handicap room was perfect for my mother's needs

pool, fitness facilities, laundry

no guest laundry room

room was really clean also nice and the hotel service was awesome,the breakfast and dinner buffet is amazing i

amazing breakfast, indoor and outdoor pool, pleasant staff

the hotel has free parking, free wi-fi, an extremely nice indoor/outdoor pool and hot tub

place is ripped up laundry broken, the 5 o'clock wine and snack didn't happen

to get my own towels, coffee refills for room , and kept the laundry as well as trash gathered

t have ocean view, felt like we were in the basement near the cleaning and laundry

were told bar open till ten was closed before 8.

bed was comfortable, wifi excellent and room is a good size

small pool, and the laundry room was tiny! beds weren t that comfortable either.

getting into the hotel parking lot was terrible because the road is shared with three popular restaurants

the bar was exceptionally nice

indoor pool and gym

gym is missing many pieces of equipment and could use a good clean

accept cards for laundry rooms

your pool wasn't open.... make bacon apart of your meat choices....

free breakfast was in a bag

the location, all the staff was very kind, room was very clean, breakfast.

free parking, breakfast included, smart tvs (netflix and hulu)

no kitchen

the pool was down the night we was there and we was not aware that was a bummer but all was okay

pool area was dirty and inside of the

very friendly check in. described property. nice pool and facilities.

the utensils in the kitchen were not clean

laundry room was too dark snd creepy

they have a laundry room called the soap on the second floor where you can do your laundry

it has a laundry room onsite that’s not expensive, a pool, grills to do outdoor grilling, basketball court

employee i can't remember her name, she mention she was with laundry department, young african american, small

laundry was useful for me, you can shop at the small market in the hotel

staff was terrible especially the laundry staff

laundry on site took 5 times to get clothes dry

our room was by the staff laundry room, so we constantly lost water pressure several times during the day

in parking lot in hot sun until 3:30 because no non-smoking rooms were cleaned

wish i had gotten a room with a kitchen instead of a micro/fridge...

laundry machines was not working properly and had to pay twice to make it run

laundry facilities worked properly and efficiently

clean property with plenty of parking

that was the date of our stay, and it made it tough with the kids

breakfast was bad. fruits rancid. wifi- might as well not have it.

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

basic things like kleenexes,do not disturb signs,and laundry bags were missing

the gym was too open, and it was small

62 for one night, plus a $100 cleaning fee (without prior notice), plus a $70 pet fee (without prior notice),

there was no kitchenette for cooking

staff super nice, laundry facility on site

stated that they had a laundry room, and they serve breakfast, when we went to breakfast at 7:15am (breakfast

stains, we asked for another one, it never was brought even when we went to front desk was told laundry staff

was very loud outside from the guests ,and lot of people hanging in the hallway and in the parking lot

i did like the parking , and the fact that we had a walk out door to the parking lot

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

the pool was shut down while i was there

it was inexpensive and they have a pool.

the pool was closed

i was going to use laundry room at 6:00 am , my key card was deactivated

guest laundry

staff was great, gave us a late check out since we didnt get in till 1:30 am

pool was overcrowded to hot in there for a lot of people

breakfast didnt have regular sausage, they only had turkey

asked for a non-smoking room and it was supremely impregnated with the smell of cigarettes throughout the room

25 dollar deposit for non smoking rooms when that should have been included with price

smoking rooms

guy at front desk was rude, and parking lot was dangerous

i use a nicotine vape and i hit it walking up too the window and she screams at me no smoking at the window

it had on site laundry facilities

the laundry facilities were broken

laundry room smelled like urine

there was no laundry

crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

i booked i didn't know that the hotel had a pool

pool was way too small

convenient, clean, great staff, breakfast

room, location, breakfast

breakfast could have been better.

didn't have hot water and when asked about it they said no one did because they were washing laundry but we didn

and how house keeping was knocking at the door seeing if i had laundry and trash than tried to mop the floor

the housekeepers and breakfast in the mornings...

the comfort, beautiful clean room and great hot breakfast. everyone was friendly as well.

breakfast

the pool was closed the whole time of my stay

lady barbecuing in the parking lot

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

love the pool area.

no laundry facility

person up front and it was clean and the pool

didn t eat breakfast but i looked great.!

pool was closed for season (outdoor)

didn't like that their was no kitchen cooking space or microwave i wanted to be able to cook a meal or too

proximity to my work, convenience to restaurant and pool area to room. staff were very friendly.

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

free parking

dirty pool...poor lighting in room

was on 1st floor across from laundry and breakfast area wall

staff was excellent. and the laundry facilities were a plus. quiet, clean and comfortable

great staff and great amenities; such as free hot breakfast, free parking and free internet.

swimming pool was green, not taken care of at all.

and the carpet was stained everywhere on the second floor

staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

parking is/was limited.

pool was not available

breakfast

i liked the gym and breakfast

no laundry room and pool was outdoors

i didn't like that there was no self serve laundry and no vending machines

no laundry facility at the hotel

i didn t like that the property didn t have laundry room.

staff was great. breakfast good-variety. nice room!!

ripped and had cigarette burns, the room stunk of cigarette smoke, the pool was closed, in the laundry room,

room was convienantly located near the pool and laundry room

wifi is not picking up in all the areas, just more so of the front instead the back.

the breakfast offered a variety of foods for anyone's desired meal

property was meticulously maintained and the breakfast was delicious.

and wanted me to sleep on dirty sheets until the housekeeper came in the following day to do laundry

room had roaches, toilet was running all night, and the room was right next to the hotel laundry room

first room they put us in was right by their laundry, and we heard the dryer running all night, then the next

laundry room next to my room was also noisy in morning

we were also placed over the laundry, apparently, and the washer and dryer ran all night

the bar tender was very personal and great to talk to

did not have breakfast

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

didn't eat breakfast

safety bar and a shelf in the shower.

breakfast every morning was delicious ud83dude0b and coffee was availing 24/7

i didn t like how parking filled up quick at night.

has a beautiful outdoor pool, but i didn't use it

breakfast was good with several options

pool

love the kitchen

the location was good. the kitchen was large

outside facilities such as the pool and fire pit area were very nice and clean as well

pool was very small and closed when we were there

great breakfast great facility. very clean and comfortable

time pool closes

nice pool area with fire pit, bbq grill, numerous seating and a clean pool

was a little small for the price point; no microwave, gym facilities very basic with only a few machines

the shower, the bed was comfortable, the pool was heated

not enough food located near the hotel - only one sports bar type restaurant within

flooring is tile, the laundry folks were at it with carts at 6:00am on sunday morning and our room was directly

i wish there was one more laundry room or another washer and dryer

i enjoyed having the gym directly across the hall from our room and i was impressed there were laundry facilities

the room that i reserved and when ask if there was any room available upstairs so i could use the laundry room

desk for extra washcloths this was about 4 am and was told that they didn't have any and that the laundry lady

the staff, with the exception of the laundry folks, were outstanding

has pool and laundry

the laundry area needs to be keep t clean

across hall from staff laundry

they have laundry along with a little marker to purchase small items

convenient parking and good facilities, especially the free laundry

no daily room service, pool was closed prior to time stated

the breakfast area was really small.

was nice that there was an indoor pool but the chlorine was so strong you couldn't enjoy the pool

very friendly staff, warm pool, cozy beds, clea , and good breakfast.

i d have to pay for it well i m paying now for a suite and end up in the something like a laundry room

piles of dirty laundry

the tv was out n the dryers in the laundry barely worked

when i called to get more, i was told they had run out the day before and had just started doing laundry

there were a lot of kids, which may be the reason

very friendly and helpful, 2 laundry there

laundry room

was clean as it should be for the price , considering you can have your pets

gross no wifi

that we paid a fee for our pets.

one of the laundry attendants was rude.

the laundry supervisor was very nice. she was very sweet. she is a 10/10.

also the laundry machines need to be updated to take credit cards

said there was balcony and there wasn t really and no laundry facilities

loved that they had a full scope of amenities (gym, restaurant, indoor pool)

no self laundry

there was a bar and restaurant, and another eatery on the property

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the

both bar and restaurant close too soon

plenty of places to plug in the phone and wifi was free

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

no wifi as promised. the clerk asking me for my pin to my debit card

clean room, sheets, and bathroom. hardwood floors, flat screen tv, and quiet. strong wifi signal

tables no wifi was not working at all i informed hotel manager twice and nothing was

laundry services

fantastic clean hotel with wonderful staff. kids loved the pool. restaurant was good quality.

very clean and convenient to airport. plus a free airport shuttle

loved the salt water pool and convenience to the airport and downtown charlotte.

location and fast shuttle to and from the airport

we didn't get to enjoy the breakfast since we had a 4:30 am scheduled departure time - but the shuttle driver

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

shuttle was great and extremely quick and convenient going on the hour and half hour

gym, new, beds

we waited ages for it to arrive, with my kids shivering from the cold and crying from fatigue

the rooms were clean, breakfast was great and the shuttle to the airport was good.

great shuttle to airport

breakfast offered variety and the children loved making pancakes

the breakfast had a good variety of hot and cold items

there is no coffee pot in the room nor did they have laundry facilities.

the near to the airport, the shuttle service, the pool, etc

and free shuttle to airport was a plus

the shuttle arrived on time which was great and the staff were all very friendly

friendly staff, clean, pool table was cool, best sheets i've ever slept on!

we had to travel every other day to a laundry mat to do our

the room was nice, the laundry facilities was great and the breakfast was tasty.

about this place it has everything that i need if i could change something it would be the laundry using quarters

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

no laundry room

parking, free breakfast, gym and pool area, laundry on site

to the hotel tired from work at 11 and decided to do laundry then bc im not much of a morning person to wake up

clean rooms, full kitchen in each room

my friend and i enjoyed the fact that this hotel had a kitchen and appliances such as pans, so if you want to

the pool was closed.

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water

laundry room only had 2 washers and 2 dryers

vending machines in hot laundry room

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive

we were able to do our laundry nice breakfast great staff

cool that it has laundry

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

we also utilized and appreciated the pool and laundry room

the laundry center was a little outdated and could use some extra love.

location of my room was next to the laundry room

laundry room policy is not ideal

so i washed my own linen in the laundry room

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

the laundry room

laundry room and hallway bathrooms across from my room which had a smell from one or both

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

the laundry facility.

didn t get clean towels only certain days was laundry day

place to stay full kitchen

entire place reeked of weed and let s just say there was a permanent reserved parking space for the charlotte

location and the early check in

parking

originally, another golfer was scheduled to join me and it wouldn't have been comfortable

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

after that, each morning i waited for room service that never came

laundry smells like mold

the price was good and it has a pool and laundry facilities

the only downside was that the pool and gym were closed due to covid

only complaint, was the way the breakfast area was set up

only the small gym.

it also has guest laundry, which we needed traveling with a toddler

entrance to parking lot was a little tricky.

room coffee creamer curdled, hairs in bathtub, internet lousy, room service too slow

wifi, friendly staff

has a pool that is outdoor with a portion that goes indoor as well

there is no laundry facility or laundry service in the hotel.

asked not to be on the first floor and was on the first floor right by the janitors laundry room

they only clean the room every three days?????? no hair dryer. no laundry bag

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was

property didn t have a place to do laundry

no frige no laundry

from another customer, many homeless walking streets near hotel, and in order to use hotel wifi, we had to give

the pool was closed

have preferred pet fee to be $50 per room vs

very classy. i enjoyed it. the bed was incredibly comfortable. nice work station. lovely pool.

laundry on site, breakfast options and helpful/friendly staff

breakfast but should have been included in price of room

the bar was closed because there was no bartender

no wifi unless i joined something

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida