the pool wasn t clean, it wasn t anything for the kids to do

only thing i would say was limited was parking for big box trucks.

location and easy to find; great swimming pool; nice breakfast and seating area; fine parking; near restaurants

i was approached in the parking lot by the desk employee and was told i could not stay there because booking

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

the pool was awesome for my little one. it is very convenient to restaurants and stores.

location was perfect and breakfast was ok

i could not identify it as pet or mold, or anything else identifiable

nice, warm pool.

fitness room was ok

very clean and comfortable the breakfast was real good. staff friendly

at check in pet fee added on after booking was not quoted to me personally or on booking site

limited parking due to totes

breakfast could be refreshed a bit quicker but not a dealbreaker by any means.

parking is good, and well lit which was nice when i solo travelled

you were right off the highway and easy to get out of the parking lot

property was exceptionally clean from the parking lot, to the lobby, halls up to our room

road for many hours and appreciated seeing the gas station and taco bell right there in the same parking lot,

outside firepit and the pool was not usable

laundry facilities and snack and drink vending machines

there was free breakfast, laundry facilities on site, and an outdoor pool available

there is laundry facilities available for guest, the breakfast that is included with your stay is above

you rarely seen the staff it looks like manager laundry person and maintenence person

staff and laundry machines!

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

that the rooms were clean and had a laundry to wash and dry our clothes

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

laundry service should be updated

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

parking is tight

free breakfast, great rooms, awesome shower, amazing staff

not enough parking

the pool the room snd the shower

breakfast good variety, delicious. looked forward to it daily.

family was in the pool same time i was the parents when out side leave the 4 kids who run throw towels in the

have no complaints i ve stayed here more than 5x the hot tub is my favorite but this time the pool was warm

breakfast was good.

towels not enough non at the pool area and no wifi

breakfast was good, our room came with a spa tub that was very nice. beds were large and comfy.

was friendly, very spacious, heated pool room, free breakfast

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

on breakfast items

there could have been more breakfast options. otherwise, the breakfast was great!!

was friendly, very spacious, heated pool room, free breakfast

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

the pool was not clean

the smell the filth the shabby everything the wifi didnt work no coffee maker no clock

parking lot wasn't well lit

was on point, laundry convenient to the pool area

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

the laundry room was clean and the machines were new and worked very well

i needed quarters for the laundry room but had to go to the convenience store across the street

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

little bar and restaurant

covid-19 played a role in not having breakfast provided, and the swimming pool not being available

it is a pet friendly hotel and that is what we needed

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

layout, convenience, lobby coffee, parking, bathroom shower, soft towels, shower

i haven't eaten breakfast yet but i'm sure i won't be disappointed

open with lots of seating, they have a nice billiard table to play on, good access points from parking area into

clean room, great breakfast selection, free parking, gym and pool

nice staff, great hot breakfast, newer hotel, nice rooms, good location right off the highway

staff was very kind, breakfast was delicious, my grandkids loved the clean pool

could have taken better care of the pool after a rain storm

friendly staff. very clean. nice breakfast.

i get it as a fee if the pet does something wrong, but the charge was a little much

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

the parking lot was clean

the breakfast was great and a perfect location for our college tour.

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the

parking was very limited due to several vehicles towing trailers which used up several spots.

breakfast was great!!! cheese omelets! the best muffins i ve ever had!

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

high pet fee

i asked for a late check out so she could get a shower after her game

the rooms are mostly clean, the 24/7 laundry and vending is helpful

this time when we got to our room it was very noticeable that someone had been smoking in the room

the chair and ottoman not only had pet hair on it but white stains

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at

front desk staff was very friendly and helpful and the comp. breakfast was good....

i did discover the laundry room this time

the laundry is always welcome

an on-site laundry room was most welcome

morning breakfast a little bit fresher and access to parking lot needs to be secured..to hotel

gym area was small and chlosterphobic

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

other side was no better with the parking lot

our room had a good amount of space and fully stocked kitchenette

they have a gym on the property

happy with the breakfast but the staff and the room itself made up for any negative comments

out of breakfast food early

the beds were comfortable, and the kitchen facilities, although we didn t use them, were very well set up

ran out of pool towels and the pool was very chlorinated which burned our eyes while swimming

breakfast was fine

laundry service needs another set washer/ dryer due to use

pool was nice breakfast was good staff was friendly

we had kids and our room was near the pool

parking could be better,i came to ride royal blue

staff was very friendly and accommodating. room was large. free breakfast was good.

also, guest laundry is extra-you would be better off to go to the local laundromat

nice hotel, was clean and comfortable, breakfast had a good selection and the food quality was good

the gym did not have much equipment

pool area is small but serves its purpose. it was clean

it was very dirty in the lobby and halls. the wifi did not work for my room.

breakfast was great. breakfast staff was awesome.

extra large side parking lot for large

the full breakfast was great

fitness room

parking was a little limited, but the view out front made up for the parking.

laundry room free

having free laundry was a very nice extra

was friendly the breakfast was awesome and fresh my room was really clean i will highly recommend this hotel to

apparently a dispute between property owners and there is a gate leading into the shopping center parking lot

requested a pet policy prior to my stay and never received one

was right from laundry and right beside the house keepers area very noisy

we didn t use the pool or gym, but everything appeared clean

pet friendly

the indoor pool!

was very impressed with the breakfast, and the staff was wonderful

happy to have a laundry after a day of rowing too

washing machine was out of order in the laundry facility.

laundry room on same floor as my room

was beautiful, great layout, (flooring in lobby getting worn) pool was clean, rooms were clean, great water

comfortable, great breakfast, nice pool. clean room and friendly staff

parking in front of the room

free wifi didn't work

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

location,price,pet friendly,elevators,laundry room,friendly staff

broken dryer in the laundry facilities

they have an onsite coin laundry

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

no laundry bag

no laundry service option

laundry facilities great

easy parking

the breakfast was much better than average; custom cooked with a number of healthy choices

there is food and a gym even though i didn t use

easy access. plenty of parking.

i also might add parking was free

clean renovated property and rooms excellent free hot breakfast

to many trees close is on parking lot

breakfast had variety of options and staff was on top of cleanliness and refilling stations

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

hotel was clean. hotel had second floor access from the back parking lot, which was very nice.

close to door to take small dog outside,good breakfast good parking

the business center and the laundry room were both broken

nice morning breakfast. staff very courteous. laundry room clean room orderly

i almost forgot laundry facilities permanently closed at this location

how big the rooms were and free laundry

the property was dirty. the laundry area was filthy.

the laundry equipment is not being cleaned. ice machines are not on every floor.

no laundry

guest laundry room was clean and very

the desk staff was very helpful and the guest laundry was

breakfast was great the staff was very helpful and friendly it was very comfortable i liked how the

remote only worked 2' from tv, lacked adequate parking.

the pool looked small and not very attractive

really no true restaurant or bar at facility

didn t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when

very clean and great location right off the highway. parking was a bit hard for late arrivals

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

no laundry bags, don t forget the shampoo and soap

got told to wait for a shower because there wasn t clean laundry

they offered laundry service but could not give change to use it

great place to stay the night off the road and the kids can swim

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

pool

$50 additional charge for our pet is extremely high

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

but the pool and gym need to be updated

i definitely made sure that my kids showered after swimming

well maintained and well run with bar an d restaurant on site, convenient to highway

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

more options for breakfast.

were issues with wifi slmost daily unless uou pay 4

cookware on request and kitchen. light continental breakfast. on site laundromat.

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

not being able to find the laundry room..

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

the bed spreads and shower curtain had numerous cigarette burns throughout (this was a non-smoking room)

we got a smoking room after booking a non-smoking room.

trash in pet area. no assigned parking for 1st floor parking

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

the overpowering chlorine smell in the jacuzzi-pool area

thought the pet policy was deceptive

no indoor smoking area, no indoor playroom for kids to unwind.

location, on site laundry and a hot fresh breakfast

is a hot tub if you would like to use it and a guest laundry

the laundry dryer was inop and not labeled

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

phone didn't work for 2 days dryer in laundry still doesn't work

old noisy aircon, pool out of use

but the pool was nice

we arrived about 9:30 pm and went to the pool

the parking is close to the facility and safe

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda)

pool was broken down and was not informed about it. kitchen worker wasn't very polite

it was very pet friendly

only complaint was the $75 pet fee.

there were frequent resets to the wifi, which would interrupt my work on the laptop or the tv for the kids

convenient location and spacious rooms and parking

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

i didn't have time for gym, laundry or pool but, those areas looked well cared for

the floor, especially in the kitchen was not swept very well

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

dirty floors. no laundry bags. no morning breakfast.

the price and location and onsite laundry is great

i love the laundry facility

pet fee was &350 not quoted online site

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

laundry facilities. 26 quarters!!!

cleaner laundry area. washer had gunk in it as did dryer.

there is also a guest laundry room which was convenient

needed on site laundry which wasn t available.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

laundry facility is also available

kids enjoyed the pool

parking was limited, the bottom floor had an odd smell about it, especially where our room was

were clean, staff was friendly and helpful, breakfast was good but could have used some fruit and the orange

he is kind, hard working (i checked in at 9pm, to then see him smiling while he was preparing breakfast the

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

hotel breakfast had the usual options, but everything was served hot and fresh

breakfast was good.

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

the breakfast

back parking lot dimly lit.

room functionality was great. love having dishes and a functional kitchen.

pool

wifi

it is a little bar with heat and eat junk you pay for

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

the rooms were comfortable and clean with free wifi

my stay was sort of pleasant. the room was moderately clean. there was some parking.

all of the breakfast

pool was dirty, breakfast was a couple small things in a bag

hotel had free parking, which is awesome

parking is easy

parking for handicap was not close or convient.

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

kitchen and some reception staff were friendly but we had an issue with one of our bookings it was

outside parking.

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

the people and the room service was excellent!

drove an ev and their ev charging stations no longer work, but that's okay

i was alone with two kids, i was concerned for our safety

breakfast buffet look nasty maid service didn t show one day the hotel said the kitchen wasn t accepting

qr code displayed in the room for room service did not work

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

excellent restaurant and bar and service.

knoxville calls itself dog friendly but charges a hefty $100 fee for pets and limits where you can take them on

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

bathroom spacious and attractive but needed a bit of attention (towel bar loose)

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

i love the speakeasy bar inside the hotel as well

no laundry bag available

was great(room service) the staff was very friendly and helpful

say pet friendly but 100 per day with no pet area near the location, very very limited room service

food was very good. pet friendly.

the bar and restaurant are very nice

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

breakfast was a little expensive. prices i would expect for room service not dining room.

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

gym was awesome

central location, good sized room. clean. laundry facility was good.

wish pool hours were a little later although no one really

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

gym

rooftop bar was completely overrun with college kids, and the pool is basically a small water feature

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

restaurant and bar wasn't open.

the pamphlets in the room had wrong instructions about connecting to the wifi--and we were also verbally told

descent gym for working out

facilities (gym, pool) not clearly identified which floor they are on

thanks for the late check out.

nice outdoor bar space with a fireplace

not told and did not know a pet had stayed in our room, computer chair scratched and clawed by pet

change to pool hours sign. stop the reservations dept. from saying the pool is open 24 hours.

nice fitness room, as well as free self service laundry

the laundry room is free and for a long stay that was a giant plus

laundry room dryers weren't available

also there were free laundry rooms, all you needed was detergent

kitchen area and room, weight room and laundry room

large studio, beautifully decorated! excellent breakfast!

kitchen was

very nice lobby and breakfast area

out of coffee at breakfast

good breakfast , hotel was really clean.

the gym was well lit, all the machines worked and enough dumbbells and a universal

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

needs more of a bar than the brightly lit bistro.

bar downstairs for food was slow

free laundry

open pool, free laundry, good breakfast, small/not crowded, pets allowed

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

conditioning did not work, ants on desk, noisy location , they charged me a pet fee of $75 and i didn t have

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

), the tub was dirty, no wifi to be had, the maintenance and cleaning staff seemed to be verry familiar with a

the pool was by itself on the other side of a parking lot

no breakfast, bad location for a motel

the breakfast options were a little disappointing but overall the stay was good.

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

our kids got to enjoy to the pool

i had to walk across parking lot to another hotel to purchase very basic sundry

it is fun, super pet friendly and the beds are soooo comfortable

lots of little kids running around-in the bar area-which felt strange

laundry room, fitness room, my room

property had a recent partial renovation but the kitchen and bedroom furniture are still dated which takes away

to many stores and restaurants bed was super comfortable and a large variety of items for breakfast

the back door to the parking lot wouldn t latch and the food was

the location. the free water bottles. the breakfast was good.

they only had a handicapped room left which meant it was all in one bathroom and no tub for the kids

that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

a fan of the breakfast selections, sausage looked uncooked and the eggs were very gelatin like

the breakfast had a little something for everyone, which was a nice way to start a busy day

pool was rather small for size of the hotel

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

laundry room only took quarters and no machine for change

staff was friendly, bed was so comfortable, pool was clean and refreshing, breakfast was yummy!

was shut down, lots of work going on around the property, wifi was horrible, bathroom doors wouldn't lock in

breakfast could ve provided different options. there wasn t anything wrong.

diverse selection for breakfast

room had an odor, kind of like old gym socks. maybe previous tenants had a dog

pool had no towels

not enough parking

laundry room lacking

arrived with a load of laundry and found the only washing machine out of order

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

to use he guest laundry but it as taken past the wee hours

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

the only concern i had our entire stay was the laundry room smelled like weed

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

a changing area after the pool because standing around waiting to drip dry with small kids next to a pool is

i felt safe and relaxed staying the night with my kids

i liked that there was coffee in the room and that a laundry facility was available.

laundry room needs paper towels and hand soap

i needed to do a load of laundry

the laundry facility as well

they had on-site laundry and a pool

9 am cutoff for breakfast is pretty darn early. we missed it

breakfast and nails through our parking lot as well as broken glass

breakfast and nails through our parking lot as well as broken glass

no breakfast available

no breakfast, lobby under construction but rate was reduced so im happy

and the free laundry is a huge plus

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

the kitchenette is fully stocked with fridge, hotplate, and dishes

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

did not have breakfast

kids, hubby & i were 1st tuners here and were very pleased w/ the room and comfort of the bed

hard to get out of parking lot due to heavy traffic

quick check in. adequate parking. clean rooms and comfy bed.

family enjoyed the pool

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

came back late on friday night and only one tight parking spot in the rear of hotel

nice pool

it has a wonderful fitness room, which was very clean and well equipped