laundry service needs another set washer/ dryer due to use

no in door pool or spa

the breakfast was top notch

parking is very limited for the type of crowds that come to that area

parking could be better,i came to ride royal blue

nice outdoor pool

the breakfast was good

breakfast was adequate, but no longer had some of the items they had in past years

breakfast was great. breakfast staff was awesome.

clean rooms and we had a fireplace

parking in front of the room

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

free wifi didn't work

breakfast, specifically coffee was excellent

breakfast bar

the person running the breakfast room appeared to not prepare enough of most items for the full breakfast time

not enough parking.

very clean!! newer hotel. breakfast was really good as well. highly recommend this place

the staff greeted us as if we were family, the rooms were clean, beds comfortable,the breakfast was delicious

very clean and comfortable the breakfast was real good. staff friendly

the rooms was fantastic and spacious for 2 adults, 2 kids and a dog

limited parking due to totes

the pool was closed

some fruit for breakfast, some bagels.

hot breakfast was a treat

could park right outside my window. night lighting in parking lot adequate.

i think there were only 5 chairs at the pool and one table

that the pool was closed. and there was not mention of that on the website.

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

am a fisherman and there could have been better accommodations for boat parking , but it still worked out

dirty, everything was broken. no pool,no gym, no fridge no microwave, no wifi

more cleanliness. better instructions for phone , wifi qnd room heat/ac

i could not identify it as pet or mold, or anything else identifiable

great since we needed some warmer clothes free parking and easy drive to many

could hear kids running upstairs all night

no selection of breakfast foods.

it's nice to have a small kitchen and plenty of trash cans available

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

also, guest laundry is extra-you would be better off to go to the local laundromat

nice hotel, was clean and comfortable, breakfast had a good selection and the food quality was good

the place is near winrock in tennessee and the parking lot was over ran with trucks and trailers hauling side

if it didn't rain all week,i loved the pool,i usta be an old life guard

pool was closed even though sunny and 85 degrees no lounge chairs at pool only dirty mold cheap

was right from laundry and right beside the house keepers area very noisy

the pool and gym were great ways to burn off energy and the areas were clean

happy that they were able to serve breakfast again

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

pet friendly

there is laundry facilities available for guest, the breakfast that is included with your stay is above

staff and laundry machines!

ice machines didn t work, laundry was not operating per the people running the hotel

laundry facilities and snack and drink vending machines

there was free breakfast, laundry facilities on site, and an outdoor pool available

laundry service should be updated

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

happy to have a laundry after a day of rowing too

laundry room on same floor as my room

washing machine was out of order in the laundry facility.

i like the outdoor pool and clean rooms.

breakfast was good and the attendant was very friendly

eat a plant based diet, so i always appreciate the non-dairy and non-meat choices for breakfast, which were very

hot tub and pool was very nice

the fact that it was pet friendly was a great bonus

is a just me being picky but the pool could have been warmer

location was convenient and the hot tub was nice. also it is pet friendly.

not enough parking

the pool

didn t like that some of our lights in the room weren t working & that the pool was

parking could ve been better but not a big deal

when i asked for more towels, i was given small, swimming pool towels because there were no more bath towels

laundry room free

having free laundry was a very nice extra

the pool was freezing

really liked that cheese and frozen fresh fruit was available at the breakfast bar and the guy that chekced us

was great only the pool water was like ice

on breakfast items

was friendly, very spacious, heated pool room, free breakfast

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

breakfast was o.k.

our room was right above the laundry room so i think they were running the washers

the wifi signal could have been a little stronger.

wifi connection was poor

spider in my bed no wifi cable tv iffy and they know they are the only game in a small town low budget and

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6

the pool was clean

was on point, laundry convenient to the pool area

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

the laundry room was clean and the machines were new and worked very well

i needed quarters for the laundry room but had to go to the convenience store across the street

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat

couldn t try the breakfast nor swim in the pool due to covid but everything else was

open with lots of seating, they have a nice billiard table to play on, good access points from parking area into

pet friendly. decor was bright and new

a dryer was out in the laundry room

all was excellent, laundry, all round,,everything so good.

clean, new and the restaurant and bar in the lobby was a great idea!

room service food : steak in a cardboard box with plastic silverware almost impossible to cut

very clean property. great bar and food.

parking lot was jammed and i didn t feel comfortable leaving our car there overnight

breakfast was fantastic and staff was super friendly!

the turn from the main road but was able to take the next turn and maneuver through a random parking lot to get

stayed here many times. clean, comfortable rooms. great breakfast in the morning, pet friendly.

parking was very limited due to several vehicles towing trailers which used up several spots.

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

very clean, beds super comfortable, rooms weee a good size, breakfast was good

the parking lot was clean

the microwave wasn't working and the wifi was spotty

nice staff, great hot breakfast, newer hotel, nice rooms, good location right off the highway

friendly staff. very clean. nice breakfast.

no parking fir truck and trailer

pet fee was a bit high. $75, vs $50 in blacksburg, va. nice bath.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

the laundry is always welcome

an on-site laundry room was most welcome

i did discover the laundry room this time

reception was very kind. the rooms were clean! the rooms were big. the pool was open.

breakfast was good

the rooms are mostly clean, the 24/7 laundry and vending is helpful

they offer a nice breakfast that doesn't close too early

room smelled like smoke and was non smoking

area is very sketchy, the parking lot was filled with broken glass and needles, there were sketchy figures

pool needed to stay open longer

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

to work correctly not a very warm shower the safety of the area was a bit questionable but the parking lot was

non smoking room had ashes in the balcony and could still smell smoke.

excellent breakfast.

how big the rooms were and free laundry

i almost forgot laundry facilities permanently closed at this location

the business center and the laundry room were both broken

i think the laundry room was under our room, so heard some noise while trying to sleep.

s kfc and laundry mat with in one block

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

they offered laundry service but could not give change to use it

got told to wait for a shower because there wasn t clean laundry

no laundry bags, don t forget the shampoo and soap

so many kids with no supervision is an accident waiting to happen

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

location,price,pet friendly,elevators,laundry room,friendly staff

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

need to place laundry bags back in the rooms

laundry is expensive and dryer needs to be cleaned

great breakfast. great location for travelling along the highway. laundry

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

no soap in the bathroom and no laundry bag

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

no laundry bag

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

restaurant/ bar onsite

room service was gone, room was dirty, the free buffet was nasty

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

amentities...gazebo, firepit, ev charging, laundry and pool.

laundry and gym were closed or out of service

great central location and close to golf course

wish there was indoor pool available

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

no laundry room, breakfast sucks

not being able to find the laundry room..

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

liked the cleanliness of the room and hotel in general. laundry room was in working order.

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

accessibility was great, including the parking.

parking was terrible and dark

no parking for full size large semis

cleaner laundry area. washer had gunk in it as did dryer.

needed a chair in laundry room. you could hear road traffic

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

laundry facilities. 26 quarters!!!

large room with kitchen facility

pet charge was a little steep

pet fee was $75 non-refundable

several very loud kids in the hallway later at night

were pretty bummed by the breakfast options, but fortunately this place is surrounded by restaurants so redemption

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

dinner, drinks and hot tub and pool were awesome perks

and the best it was pet friendly

wifi was horrible, couldnt get pictures to send out on apps via wifi snapchat and instagram

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

it work, but the blinds weren't working and we were on the 1st floor and our beds were facing the parking lot

parking was free and plentiful

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all

pool and hot tub wasn t working.

the parking is close to the facility and safe

the bar should be in it own room away from kids view

amazing breakfast . pool was very nice and perfect temperature .

any one s fault but the fire alarm went off at 4:30 am and i went out to the parking lot

wish the pet deposit had been lower

back parking lot dimly lit.

i know it can't be done, but parking was tight because of other hotels nearby.

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well

breakfast selection and quality was excellent ud83dudc4c

the rooms were comfortable and clean with free wifi

swimming pool was really cold

pool

is good location////did not have use of bar kitchen for the 31st and 1st

indoor pool, spacious lobby, very clean

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

needed to do laundry and had no coins

i think there should be more laundry facilities.

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

laundry facilities aren t great

laundry facilities great

no laundry service option

the breakfast was very good also and the staff was super friendly

location, newish facility, very clean, spacious, quiet, safe, bar area and social area appealing

breakfast was great good & hot. staff was very friendly. we will stay again.

my stay was sort of pleasant. the room was moderately clean. there was some parking.

the pool was broken and being maintenanced when we arrived

breakfast buffet was not really a buffet, more like a deluxe continental

it was a bagged breakfast.

great breakfast, large rooms

bed was comfy, bathroom and room were clean. breakfast was decent.

was very friendly and helpful with parking our moving truck

clean renovated property and rooms excellent free hot breakfast

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

the hotel parking lot is well lit

guest laundry room was clean and very

no laundry

the desk staff was very helpful and the guest laundry was

the laundry equipment is not being cleaned. ice machines are not on every floor.

the internet sucked, wifi would cut off constantly, &

there is also a guest laundry room which was convenient

laundry facility is also available

needed on site laundry which wasn t available.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

clean pool

great gym and pool

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

also the restaurant and bar on site is such a convenience

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

outlet face plates, party in the parking lot, was surprised my car wasn t broke into, crackheads hanging

the breakfast was not much, but for the price it was what i expected

parking

a breakfast,coffee machine and air dryer in the rooms

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

everything has been remodeled no breakfast due to still under construction

i wasn t interested in breakfast but coffee

men grilling and drinking in parking lot

i didn t go to the fitness area so idk if the pool was open or not

no quarters for laundry

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

was very good and the woman, tammy, working in the kitchen was so super sweet

breakfast was delicious and room was large and comfortable

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

and dingey, staff was non-existent, no breakfast area, no dog potty area, parking is a nightmare, lot does not

clean, comfortable. full kitchen. clean linens. walking distance to our venue.

people were revving engines in the parking lot, other guests were slamming doors constantly, it was so nosey

also there were free laundry rooms, all you needed was detergent

clean, comfortable, on site coin-less laundry facility

the laundry room is free and for a long stay that was a giant plus

we used the laundry room twice and it s free so that s really neat

they have a laundry basket in the large closet along with iron and ironing board

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

location, safe parking, kind staff

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

lots of little kids running around-in the bar area-which felt strange

the staff was extremely helpful and the cook who made our breakfast was so friendly '' i love this hotel and

the pool looked small and not very attractive

friendly staff, great starbuck's coffee bar and cafe

the parking was crazy and the room looked bigger in the pics but was quite small

was only one bar of soap in the room

the parking was challenging

laundry room, fitness room, my room

very clean, good breakfast, nice staff, pet friendly

they allowed pets with out a bunch of questions

i didn t use the gym or pool but they looked great

kitchen had everything (more than we needed actually)

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

in and couldn't have been nicer or friendlier in our interactions, both with me and my wife and kids

pool & patio area was clean & well maintained

texas roadhouse is just across the parking lot 45 second

the fact that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

parking lot lights shine into room, couldn t pull the shade down

ev charger worked, but was above price for a level two charger

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

the only concern i had our entire stay was the laundry room smelled like weed

gym needed some dumbbells lol

free convenient parking

our room was at the vending, laundry, ice area

arrived with a load of laundry and found the only washing machine out of order

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

apparently 130am is a good time to do laundry and slam doors

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

no breakfast available

breakfast and nails through our parking lot as well as broken glass

construction materials blocked the entire entrance and parking lot

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

free laundry and gym are a plus

i appreciated the free laundry room (good quality washers/dryers)

i used the gym almost every day, but the towels and amenities were never replenished

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

indoor gym and the pool were great also

pool area needs improvement. but that's the only thing i noticed.

room service & noon checkout were very nice as well

the fitness center was great, the staff were friendly and everything was very clean.

was zero parking

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

front of the hotel and parking lot had no lights when we arrived that night

the wifi was very slow. it would have been difficult to do any serious work using their signal.

bathroom spacious and attractive but needed a bit of attention (towel bar loose)

there were no negatives. a grab bar in the bathtub would be helpful for safety.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

one thing, i have a pet allergy i just booked a normal room instead allergy free room so i almost couldn't sleep

cleaner hotels in which i ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

they have a nice gym as well

bar and restaurant was way understaffed and ran out of food

no laundry bag available

brown amenities, turndown service with a chocolate bar and face wash, bottles of water, super comfortable

gym is updated with great equipment

very spacious bedroom with great bedding super large shower and they are extremely pet

although it does not have a dining room, room service meals are excellent, and there are also many restaurants

central location, good sized room. clean. laundry facility was good.

there were 20+ kids in the pool, which was very small and also only 3ft deep

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

pool closed to early

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like

gym was awesome

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

i must have been on a pet friendly floor, my room had a bad oder of dog.

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

gym was well equipped and staff was friendly

parents are already spending tens of thousands to send kids to school, and for a rate to be quadrupled is insane

pet friendly

thanks for the late check out.

closed, room service was horrible

hotel is in a great location and they are pet friendly

room service overpriced and under

only thing that threw me off was the bar staff didnt offer us menus

kitchen was

location and kitchen

large studio, beautifully decorated! excellent breakfast!

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

breakfast was good

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

needs more of a bar than the brightly lit bistro.

bar downstairs for food was slow

the gym was well lit, all the machines worked and enough dumbbells and a universal

i loved that it had a starbucks and a bar located inside.

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

also free laundry if needed

free laundry

open pool, free laundry, good breakfast, small/not crowded, pets allowed

my kids loved them

one of the reasons we picked the property was the guest laundry

i needed to do a load of laundry

laundry room needs paper towels and hand soap

the laundry facility as well

i liked that there was coffee in the room and that a laundry facility was available.

on site laundry would be super convenient

no heated pool or fitness center or laundry facilities

the pool was closed.very disappointing.

smoke terrible they had to give me another room even though the first one was supposedly a no-smoking room and

pool was closed