clean, great staff, hot breakfast, & clean pool

breakfast was excellent and all staff members were friendly and helpful

parking is tight

parking was a little tricky but we did get a spot.

the staff, especially the ladies who work on the breakfast area are wonderful

that the rooms were clean and had a laundry to wash and dry our clothes

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

laundry service should be updated

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

there is laundry facilities available for guest, the breakfast that is included with your stay is above

you rarely seen the staff it looks like manager laundry person and maintenence person

staff and laundry machines!

did not like how the laundry facilities were located outside and there was only one washer and one dryer with

laundry facilities and snack and drink vending machines

loved the pool. the room was very clean and beds were super comfortable.

their breakfast is awesome, none better

the wifi was glitchy and slow.

towels not enough non at the pool area and no wifi

charged extra for my pet

on breakfast items

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

was friendly, very spacious, heated pool room, free breakfast

breakfast was o.k.

was friendly, very spacious, heated pool room, free breakfast

was on point, laundry convenient to the pool area

i needed quarters for the laundry room but had to go to the convenience store across the street

the laundry room was clean and the machines were new and worked very well

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

the laundry room,snack machines,soda machines,ice machines,fridge.

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

nice price and easy access. pool was nice too!

the pool was clean

the pool

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

there is the added bonus of free parking and free breakfast

the breakfast was delicious as well

i haven't eaten breakfast yet but i'm sure i won't be disappointed

the breakfast was great

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

hotel was clean, staff was helpful, pool area was clean.

the pool was not open i wish we would have known that beforehand

was very clean, easy parking

the beds were comfortable and it is pet friendly

fitness center very small and pretty basic. i did not use.

the room was spacious, and i used the fitness

the prices in the suite shop were a little high and parking was a little tight

rooms, friendly staff, great breakfast, brenda and melanie the breakfast staff were very nice and kept the tables

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

nice room. plenty of space. good breakfast

parking could have been somewhat better. lighting in the side lot was poor.

the kids almost didn't want to go in

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

no parking fir truck and trailer

could have taken better care of the pool after a rain storm

staff was very kind, breakfast was delicious, my grandkids loved the clean pool

friendly staff. very clean. nice breakfast.

an on-site laundry room was most welcome

i did discover the laundry room this time

the laundry is always welcome

parking when i arrived back at the hotel at 9:30 pm

my daughter started getting sick, so having a grocery store across the parking lot was perfect

the rooms are mostly clean, the 24/7 laundry and vending is helpful

location,beds,parking

no fruit at breakfast

good value and pet friendly

people next door were smoking so much pot we almost had to leave

breakfast was nice and the laundry room very helpful

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

wifi a little slow breakfast was good

they have a gym on the property

the wifi service would disconnect constantly

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

very pet friendly

gym is awesome if you like to work out (really well stocked with weights and equip) but it was so

pet friendly a plus

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful

laundry is expensive and dryer needs to be cleaned

need to place laundry bags back in the rooms

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

no change machine in laundry room

they have an onsite coin laundry

no soap in the bathroom and no laundry bag

great breakfast. great location for travelling along the highway. laundry

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

i love the speakeasy bar inside the hotel as well

smart room that catered for every need from the well stocked mini bar right down to a shower

cleaner hotels in which i ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other

the little snack/drink bar is extremely overpriced

lack of amenities like a coffee maker in the room and room service is not offered on weekends.

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

bubble water in the gym was broken, but would have been a nice thing to have

no laundry bag available

the restaurant was also amazing with great breakfast options and a nice bar to wind down to at night

ordered breakfast through room service

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

food was very good. pet friendly.

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in

bar &food delicious

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

the decor is modern, the small bar and cozy restaurant have interesting offerings

great room, love the gym, bar is great, and all the details of this hotel is wonderful

central location, good sized room. clean. laundry facility was good.

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

a must see is the rooftop lounge and spa/pool

breakfast was good, because of covid we didn t get the full breakfast experience and did not get

my kids didn't feel welcome

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

i been traving with kids, i would like to have had a pool

great with the kids

restaurant and bar wasn't open.

we had no wifi in the room unless we were hilton honors members

ordered a fried green tomato blt for room service and the toast and bacon were burnt to the point that i could

room service overpriced and under

the property was very clean. the gym is nice.

whole experience was fantastic, dog friendly with no pet fees

breakfast was good

of covid-19 it was just a breakfast in a bag

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an

very nice lobby and breakfast area

the free breakfast was

needs more of a bar than the brightly lit bistro.

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

loved their well-equipped gym

bar downstairs for food was slow

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

free laundry

open pool, free laundry, good breakfast, small/not crowded, pets allowed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

also free laundry if needed

to do when we arrived as it was a short visit and they packed a bag full of things to do for our kids and

laundry facilities great

no laundry service option

breakfast was an issue

also the pool was a bit cold for being an indoor heated pool

front desk personnel were great . the pool was very nice and pretty big. we had a great stay.

everything, better than expected breakfast was even great

parking was also great

comfortable bed and pillows great breakfast selections

free parking and breakfast included

i didn't use the pool, but it looked clean

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

parking was not great.

kids loved the pool

the parking was crazy and the room looked bigger in the pics but was quite small

very clean and great location right off the highway. parking was a bit hard for late arrivals

no quarters for laundry

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

love that it's pet friendly.

we were given a room with easy access to the back door which was great for our pet

no laundry

guest laundry room was clean and very

the desk staff was very helpful and the guest laundry was

the laundry equipment is not being cleaned. ice machines are not on every floor.

pool could have been a little cleaner but a storm had just came through, probably the cause for the

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the breakfast was not up to my expectation. they could add more items

no muffins or orange juice at breakfast. very little water pressure in shower.

pillows need upgrades, need a little bit heavier comforter. needs more parking

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

i needed to do a load of laundry

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

i liked that there was coffee in the room and that a laundry facility was available.

they had on-site laundry and a pool

nice morning breakfast. staff very courteous. laundry room clean room orderly

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

i think the laundry room was under our room, so heard some noise while trying to sleep.

how big the rooms were and free laundry

s kfc and laundry mat with in one block

laundry and gym were closed or out of service

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

amentities...gazebo, firepit, ev charging, laundry and pool.

parking,

easy to find- pet friendly

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

am a fisherman and there could have been better accommodations for boat parking , but it still worked out

they have basic breakfast but we didnt eat not hungery clean lobby halls rooms great staff

they was cones off half the handicap parking spots and then would move the cones for certain ppl it seemed

pool was gross and to cold to swim in for my kids and myself

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

the staff was so friendly! very impressed. the hotel was clean. the pool was great!

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no

it's surprising that pet rooms still have carpet in this day and

dirt buildup in corners in bathroom. debris in parking lot.

i was approached in the parking lot by the desk employee and was told i could not stay there because booking

parking

the pool was nice

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

got told to wait for a shower because there wasn t clean laundry

no laundry bags, don t forget the shampoo and soap

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

they offered laundry service but could not give change to use it

the hotel was musty, smelled of smoke and pet hair, the towels were old, the remote did not have a back on it

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

the parking

accessibility was great, including the parking.

we got a smoking room after booking a non-smoking room.

breakfast could be refreshed a bit quicker but not a dealbreaker by any means.

the breakfast excellent and the staff i cannot say enough good things about all of them

kids were making popcorn by themselves in front foyer of hotel

staff was very friendly even taking the time to show my kids how the pancake machine works

kids were making popcorn by themselves in front foyer of hotel

breakfast, specifically coffee was excellent

breakfast buffet was hot, fresh and plentiful

easy access off the interstate. bed was comfortable. roomy shower. good choice for breakfast.

its kinda loud from the people hanging out in the parking lot

beds comfortable, room very clean. staff was very friendly. breakfast was great ud83dudc4d

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

not being able to find the laundry room..

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

dinner, drinks and hot tub and pool were awesome perks

kids enjoyed the pool and we enjoyed the jacuzzi

was surprised at how crowded the parking lot was, when i arrived

i think there should be more laundry facilities.

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

location, on site laundry and a hot fresh breakfast

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

needed to do laundry and had no coins

breakfast was good

the breakfast

men grilling and drinking in parking lot

garbage in parking lot

the breakfast seemed like an afterthought with no cups for travel coffee

comfy bed, good location, free parking.

parking was terrible--too far from the view of the room windows, too close to woods---too dark at

but the pool was nice

pet charge was very acceptable as compared to the competition

i was disappointed we couldn t use the pool this time.

there is also a guest laundry room which was convenient

laundry facility is also available

needed on site laundry which wasn t available.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

were looking for a pet-friendly place to stay with our new dog, while visiting family

breakfast was not very special, as my kids didn't like anything they had

it was hard for our kids who have food allergies to find something to eat

young kids were setting off fire works and caught the hay by the hotel and car on fire i told the man at

it had a separate sitting area and gave us extra place to sleep. breakfast was adequate.

the gym and the breakfast

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

parking wasn't awful but could be more. views was pretty limited.

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

only one chair for guests to use per room does not support the use of the kitchenette ( would appreciate two

cleaner laundry area. washer had gunk in it as did dryer.

needed a chair in laundry room. you could hear road traffic

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

seemed like maybe people using laundry that weren t staying there

laundry facilities. 26 quarters!!!

i love the laundry facility

the price and location and onsite laundry is great

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

dirty floors. no laundry bags. no morning breakfast.

the parking lot is poorly lit, leaving blind spots close to the bottom floor

i know it can't be done, but parking was tight because of other hotels nearby.

room functionality was great. love having dishes and a functional kitchen.

wish the pet deposit had been lower

enjoyed the breakfast each morning we were there

great breakfast

the rooms were comfortable and clean with free wifi

quick check-in, convenient parking, bed was comfortable.

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

the pool was down for a broken part, was accommodated with the other 2 hotel pools close by to use

it was a bagged breakfast.

not great when traveling with kids

all of the breakfast

parking was abundant and super accessible to the lobby

we enjoyed the breakfasts, snacks and hh

the pool could have been bigger, other than that, it was a great stay

breakfast and the staff in dining room and kitchen were excellent

the pool was small and it was a little pricey

plus, complimentary happy hour and delicious hot breakfast

kitchen area and room, weight room and laundry room

they have a laundry basket in the large closet along with iron and ironing board

though they had free laundry facilities,most of there machines were out of order

the laundry room is free and for a long stay that was a giant plus

laundry facilities, staff at front desk, location convenient vnn

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

when you're traveling with kids having a hot meal at the ready and included in the price of your stay is

would of been nice to have clean towels and to have room service clean the bathroom before we came back to our

the pool could use a cleaning around the water line

breakfast and everything else.

cleanliness & laundry room

rates, saving grace was the guest laundry, but twice the price of other places we ve stayed

was fairly clean parking was good laundry room. was clean room where good

asked for 2 blankets and she said they're in the locked laundry room

always smelled of cigarettes, not sure if housekeeper smoked or designated areas to close to laundry

on site laundry would be super convenient

no heated pool or fitness center or laundry facilities

requested a smoking room and they couldn't fulfill request. had to smoke in the freezing cold.

roaches/ n the pool was green so we could not even swim in that unless we wanted to catch something

yoyu could eliminate the strong smoke smell, even though i know it is a smoking room, there are things you can

comfy beds and warm room. laundry on site. drink and snack machines are not far from my room

near attractions, restaurants and family liked ability to have a place to workout and do laundry rooms clean

that was one main reason why we stayed there for the indoor pool for the kids

parking lot was well lit

hotel has a small indoor pool

they didn t have laundry and a ice machine

we left for dinner and had someone had taken our parking spot

we were able to get a parking spot right below our room wich was a plus

for a non smoking room but you could tell room had been smoked in

seemed very safe and parking lot well lit

there were roaches in the laundry room where the ice machine was and there's junkies hanging outside the hotel

my husband fell and hurt himself in tbe laundry room wet floor and no wet floor signs

no pet deposit

a smoking room, but upon arrival there were none available

parking

an indoor pool it was freezing, had to leave to get coins for laundry, ask for towels, and the room stayed very

comfortable beds, quiet rooms, and breakfast was great.

closer parking spot to my room

where a little to hard and the eggs at breakfast where not real or done and much money as they get please use

breakfast and pool

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

the had a lot to offer that we were looking for:. pool, fitness room, breakfast available, etc

no complimentary breakfast only coffee.

i loved the late check out as

nice wood floors, large room, huge flat screen tv, nice location and speedy wifi

the location, the laundry facility, the fact that you could take the stairs and skip the elevator, and having

missing laundry bag and cleaning could be better.

the first morning the breakfast was cold

wifi didn t work for the first 3 days we were there

pool and breakfast were open

having more than 1 washer and 1 dryer in guest laundry would be convenient

really liked the fact that it had ice,drink and laundry room on every floor

the room was clean and the bed was very comfy and we felt safe. and the breakfast was very good.

parking is cramped

very comfortable and clean room? a nice breakfast the next morning.

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

friendly staff, apparent clean room appearance of room, location, and ample parking facilities

), the tub was dirty, no wifi to be had, the maintenance and cleaning staff seemed to be verry familiar with a

not much of a breakfast, cereal, and muffin, coffee, orange juice

a breakfast,coffee machine and air dryer in the rooms

staff, bugs in rooms, the guest laundry consist of 1 washer and 1 dryer

i was very happy with the fact that they provided a washer and dryer for doing laundry.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled

breakfast was minimal. not what we expected. that was the only negative.

burn hold in bedspread in a non-smoking room

everything no parking staff was rude

on pool disappointing for the kids

parking with a car hauler that made it easy to park

staff was very nice and the inside pool was great for the kids. close by to pigeon forge

the bed was comfortable. the room was clean. breakfast had nice options and tasted good.

the rooms were quiet and the pool stayed open really late!

we got the pet freindly one and it was near to exit

pool was not available

getting to the actual hotel parking lot entrance was a little tricky, but not bad.

ev chargers available for a fee

laundry room, fitness room, my room

was not clean; no forks in kitchen; weird collection of kitchen supplies

like the suite set up, kitchen fridge with freezer, plenty of room at vsnity

to many stores and restaurants bed was super comfortable and a large variety of items for breakfast

it was nice to have so much space and a small kitchen

gym could have been bigger.

the pool closing so early.

kids love to swim it keeps them content with something to do while staying

location, competitive room rate, friendly and helpful staff, free parking and delicious complimentary breakfast

location no pets allowed pool staff clean interior/smell/lobby

our room was at the vending, laundry, ice area

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

apparently 130am is a good time to do laundry and slam doors

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

arrived with a load of laundry and found the only washing machine out of order

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

clean rooms great breakfast quick check in and check out

clean, updated rooms, very comfy bed & pillows. great breakfast and friendly staff.

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

not enough parking

the pool temp needs to be higher . my kids love to swim but didn't last because it was cool.

indoor pool

have a person taking care of the breakfast not rude; guests do not deserve that, even more kids

i appreciated the free laundry room (good quality washers/dryers)

and the free laundry is a huge plus

free laundry and gym are a plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

great location, gym.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

the only concern i had our entire stay was the laundry room smelled like weed

comfy beds and the pool/hot tub were nice

indoor pool is a nice option for families

no breakfast available

construction materials blocked the entire entrance and parking lot

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

no breakfast, lobby under construction but rate was reduced so im happy

but i was able to connect to wifi and watch it online

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

the fitness room was one of the better ones we have found in a hampton or any other similar hotel,

nice hot breakfast

clean, quiet, had a pool open 24/7

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

breakfast was great location great very clean

hotel is undergoing renovation, need to clean front entrance area and parking lot.

everything was clean. breakfast was good. pool was clean. check in was easy.

stay there due to breakfast we really needed breakfast served before 7 since we had to be at the gym at 7

out of breakfast food early

good breakfast

the breakfast

a private party made parking a little tricky but it was okay.

good breakfast

also, guest laundry is extra-you would be better off to go to the local laundromat

there was a full hot breakfast available; it's good to see hotels are getting back to this again

sometimes the parking can be pretty full but i've never been unable to park more than 30-40 yards from the

i never could successfully connect to wifi.

not very convenient t getting to rooms they put chg on my cc for wifi without advising me -he said it was only