easy access, friendly service, good breakfast

good breakfast

good breakfast

kids jumping around all night above us

could hear kids running upstairs all night

was right from laundry and right beside the house keepers area very noisy

the indoor pool!

location close to my family i was visiting, breakfast was excellent

the hotel was clean and the pool enjoyable

friendly staff. great breakfast. beautiful room. great location.

laundry room on same floor as my room

washing machine was out of order in the laundry facility.

happy to have a laundry after a day of rowing too

the pool was really nice to relax in.

the beds and free breakfast

also, guest laundry is extra-you would be better off to go to the local laundromat

breakfast was great, and the location was great as well

staff, great restaurant recommendations, flexibility on room assignment due to need to wifi

great room /swimming pool the best

nice hotel, was clean and comfortable, breakfast had a good selection and the food quality was good

laundry room free

having free laundry was a very nice extra

indoor pool

apparently a dispute between property owners and there is a gate leading into the shopping center parking lot

parking was a little limited for those who are pulling a trailer along.

need a quarter machine for laundry and one dryer didn't work, but everything else was great

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

not enough parking

everything was clean. breakfast had a large selection. the bed was amazing!

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

everything from the breakfast to the smiles whenever we walked past the staff.

free parking

breakfast was good, plenty of selections for all ages and tastes

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

the only concern i had our entire stay was the laundry room smelled like weed

indoor pool great for kids

we liked the extra large rooms (suites) since we are a large family (6 kids) so there was plenty of space in

breakfast and nails through our parking lot as well as broken glass

construction materials blocked the entire entrance and parking lot

no breakfast available

9 am cutoff for breakfast is pretty darn early. we missed it

no breakfast, lobby under construction but rate was reduced so im happy

to use he guest laundry but it as taken past the wee hours

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

apparently 130am is a good time to do laundry and slam doors

arrived with a load of laundry and found the only washing machine out of order

free laundry and gym are a plus

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

breakfast okay limited but still good.

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

prints on the head board omg my kids were like mom what s that

pool could have been deeper, but it was 6ft, and that is very good for a chain, non-luxury hotel

very clean, mold smell in back corridor going out to back parking lot.

the pool the view the staff

the wifi was out for 2 days, had to go ethernet.

family enjoyed the pool

the spacious room and great breakfast!

other positives: very good location, good parking, very good shower

was zero parking

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

location was perfect. did not take advantage of the breakfast

outlet face plates, party in the parking lot, was surprised my car wasn t broke into, crackheads hanging

the breakfast options were a little disappointing but overall the stay was good.

no wifi no coffee bedspread had at least 20 holes and tears

they only had a handicapped room left which meant it was all in one bathroom and no tub for the kids

location no pets allowed pool staff clean interior/smell/lobby

pool could be bigger

that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

the breakfast had a little something for everyone, which was a nice way to start a busy day

laundry room, fitness room, my room

clean room. good breakfast.friendly staff.

they have a pool and a basketball court!

quiet location with a spacious room and plenty of parking

awesome pool and super comfy bed! and the suites are huge!!!

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

the pool and bar

we love the aloft hotels as they are always clean and comfortable and pet friendly.

gentleman behind the bar was fantastic

had so much fun at the pool table

though they had free laundry facilities,most of there machines were out of order

laundry room dryers weren't available

laundry facilities, staff at front desk, location convenient vnn

kitchen area and room, weight room and laundry room

also there were free laundry rooms, all you needed was detergent

chlorine in the pool and ventilation in the pool area was uncomfortable

also the restaurant and bar on site is such a convenience

parking lot; accommodations and cleanliness were perfect; great breakfast; nice double queen

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

we enjoyed the pool and gym

the price and location and onsite laundry is great

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

i love the laundry facility

dirty floors. no laundry bags. no morning breakfast.

had to leave before breakfast unfortunately but i was given an upgrade even with a pet without me even knowing

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

the basketball court across the parking lot was a great way to spend time outside as well

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

quick check-in, convenient parking, bed was comfortable.

i love the idea it has a pool and fitness center

great breakfast

parking was limited, and the couch was sinking in

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

room functionality was great. love having dishes and a functional kitchen.

breakfast selection and quality was excellent ud83dudc4c

my stay was sort of pleasant. the room was moderately clean. there was some parking.

we had 9 people with us 4 of which were kids

breakfast left a little to be desired

hotel had free parking, which is awesome

the pool was broken and being maintenanced when we arrived

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

laundry facilities. 26 quarters!!!

needed a chair in laundry room. you could hear road traffic

cleaner laundry area. washer had gunk in it as did dryer.

no laundry bags, don t forget the shampoo and soap

they offered laundry service but could not give change to use it

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

the kids loved the indoor waterpark and it was very affordable

not being able to find the laundry room..

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

parking wasn't awful but could be more. views was pretty limited.

the outdoor pool and location.

breakfast had staff cooking made to order eggs and property also had unexpected to us free wine,

several very loud kids in the hallway later at night

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

the gym and the breakfast

they even had construction going on in the parking lot at 6:30 am on a saturday and the workers were in the

was lacking real food almost everything had to be microwaved and the parking lot was confusing and not well

the bar should be in it own room away from kids view

gym was small but decent, one of the machines wasn't working and not clearly marked that it was out

the parking situation was really good

pet charge was very acceptable as compared to the competition

no parking

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

the property was dirty. the laundry area was filthy.

s kfc and laundry mat with in one block

how big the rooms were and free laundry

nice morning breakfast. staff very courteous. laundry room clean room orderly

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

pool was nice

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no

prices at the bar were a bit high for the drinks we got that were not even made correctly

the laundry dryer was inop and not labeled

laundry facilities aren t great

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

i think there should be more laundry facilities.

is a hot tub if you would like to use it and a guest laundry

needed on site laundry which wasn t available.

there is also a guest laundry room which was convenient

laundry facility is also available

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

staff was friendly, close to good places to eat . room was good side, wonderful pool

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a

parking was somewhat an issue when we came back late at night

kitchen needs an update, definitely has had wear and tear

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

not your fault but some folks with long trailers took up 3-5 parking spaces

the gym bike and peloton were broken

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

wifi could have been better.

trash in pet area. no assigned parking for 1st floor parking

the pool needed better care

were migrant construction workers that were staying there and drinking beer and urinating in the parking lot at

breakfast was good

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast

the breakfast is the most basic you can get but it's free food

i had left for a few hours and thought i'd left my wallet in the laundry room he was very rude in saying no he

room we had breakfast in was very hot and too small

being told on the telephone on two different calls prior to our arrival that the pet fee was $15

the hotel was easy to find, parking was a breeze, management went overboard to accommodate our needs

i realize that this is up to the travelers to pick-up after their pet, never-the-less, it was disturbing

and accommodating, room was clean and comfortable, water pressure in shower was great, and breakfast was yummy

extra amenities include pool, workout room, business center and reliable wifi

very clean,up to date,nice management,good breakfast

breakfast was really good

breakfast was your typical hotel breakfast

cleaning not great and a homeless man in laundry room

i later saw him in the parking lot calling the fire dept

ignored the pool

the bed was comfortable and shower was good. parking was decent.

the night clerk wouldn't give us a spare blanket, and the wifi was weak

limited parking.

excellent breakfast

the parking isn't the best when towing boat.

indoor pool was not open and there wasn't anywhere that said it was closed during the booking process

wifi was intermentent and unreliable

alter the hours of pool operation, kids screaming at 11pm-12am is a bit

the weather lol because we were hoping to spend a day at the pool

extremely clean and a great view of the beautiful pool, too

breakfast was fine but the entire breakfast area was very cold

poor parking if you are towing a boat

pool was nice and services was fast and helpful. stay was very nice

staff, comfortable chair, good wifi,

didn't like the breakfast

the price was good. there were smoking rooms.

pool was amazing

very clean. friendly staff. breakfast was exceptional.

the pool was broke and the cleaning was lacking on our 6 night stay.

hotel was clean, quiet, and felt new. breakfast was great, clean, lots of choice.

i liked the way the pool and fitness rooms were located right off the elevator

the covid situation, the hotel went above and beyond to provide a good breakfast selection while still following

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

parking was a bit of an issue

people drinking and lurking in the parking lot

were issues with wifi slmost daily unless uou pay 4

the desk staff was very helpful and the guest laundry was

guest laundry room was clean and very

no laundry

the laundry equipment is not being cleaned. ice machines are not on every floor.

great breakfast, hot and fresh.

the pool wasn t clean, it wasn t anything for the kids to do

breakfast, but it was covid related

location was central to restaurants and easy access to knoxville, the pool area was very nice

parking

parking was premium due to some construction

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

dirty, everything was broken. no pool,no gym, no fridge no microwave, no wifi

clean, pet friendly

told us before we got there, we might have stayed somewhere else since we were traveling with kids

is always out of order the gym is always close most ice makers didn't work and no vending

the staff greeted us as if we were family, the rooms were clean, beds comfortable,the breakfast was delicious

fun stop with kids. pool was great!

we wanted a king size bed and we got two! great for us with little kids.

the pool area was amazing. it smelled so amazing inside.

staff was very friendly even taking the time to show my kids how the pancake machine works

very clean!! newer hotel. breakfast was really good as well. highly recommend this place

breakfast, specifically coffee was excellent

parking

parking is good, and well lit which was nice when i solo travelled

its kinda loud from the people hanging out in the parking lot

large rooms, comfy beds, clean showers, well lot parking and wifi was great.

well the internet said indoor pool,but no pool insight !!! really disappointed!

wifi was added bonus

clean and confortable, quiet all night long. wifi worked great.

pet friendly

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6

the smell the filth the shabby everything the wifi didnt work no coffee maker no clock

nice price and easy access. pool was nice too!

convenient close to a lot of fast food, shopping, and laundry.

accommodate pets (for hefty fee)

parking is free and there are enough spaces.

the extra high cost of a very small pet

the so-so: the provided breakfast was very meager

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

laundry service should be updated

the laundry room was clean and the machines were new and worked very well

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

was on point, laundry convenient to the pool area

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

accommodations were excellent and breakfast was great!

comfortable bed and pillows great breakfast selections

was very friendly and helpful with parking our moving truck

parking was also great

cleanliness , convenient location, friendly staff, great breakfast, easy parking

no quarters for laundry

laundry area was

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

kids slept well

cook left 30 minutes before the end of breakfast, so the kitchen ran out of breakfast items at least 30 minutes

no laundry service option

laundry facilities great

person from kitchen very rude

didn’t eat breakfast

it had a nice gym

on breakfast items

there could have been more breakfast options. otherwise, the breakfast was great!!

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

breakfast was o.k.

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

parking was not great.

parking was a little weird

the parking was crazy and the room looked bigger in the pics but was quite small

pool was a little cold and when we booked our room we requested a check in time of 3:00-4:00am we

remote only worked 2' from tv, lacked adequate parking.

location,price,pet friendly,elevators,laundry room,friendly staff

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

no change machine in laundry room

great breakfast. great location for travelling along the highway. laundry

broken dryer in the laundry facilities

no laundry bag

no soap in the bathroom and no laundry bag

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

clean, late check out

and room was comfortable and outdoor pool was enjoyable

covid-19 played a role in not having breakfast provided, and the swimming pool not being available

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

great staff and breakfast. room very clean and bed comfortable

good location. well lit parking. clean room and bathroom. comfortable bed. decent breakfast.

only thing in the gym that i wanted to use was the treadmill

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

people that's where their when i checked in where great so kind so helpful rooms where great pool inside was

i haven't eaten breakfast yet but i'm sure i won't be disappointed

clean room, great breakfast selection, free parking, gym and pool

excellent value, great breakfast, very clean, even had a gym and a pool

breakfast was nice and the laundry room very helpful

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

if your traveling with kids for a tournament steer clear of this place

our room had a good amount of space and fully stocked kitchenette

well lit parking lot

they let their kids run, jump, slam doors until 1am

comfortable, pet friendly since we always travel with our little dog

breakfast was hot and delicious

pool a bit chilly, but kids didn't care

i needed an early check in and they were accommodating even though they were booked for the weekend

the rooms are mostly clean, the 24/7 laundry and vending is helpful

in room heater was loud, eggs were cold @ breakfast

was pet friendly and it seemed everyone except us had their dog with them

the pool was real nice i had no problems with my stay i ran a little behind the next morning & the

enjoyed the pool area

i did discover the laundry room this time

the laundry is always welcome

an on-site laundry room was most welcome

pet friendly and our room was close to the stairwell so we could quickly take the dogs outside

the pool is a little chilly.

bar &food delicious

i must have been on a pet friendly floor, my room had a bad oder of dog.

even better, was the hotel's pet friendly attitude

pet friendly

we especially loved that we could bring our pet

no laundry bag available

room service menu was a bit limited

room service was reasonably priced, tasty and delivered quickly

excellent food, room service was wonderful

all the restaurants around here are full of young kids that are idiots and immature

breakfast buffet look nasty maid service didn t show one day the hotel said the kitchen wasn t accepting

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

excellent restaurant and bar and service.

bar and restaurant was way understaffed and ran out of food

qr code displayed in the room for room service did not work

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

everyone we encountered from the front desk, to room service, to the restaurant provided exceptional service

the hot tub was used as a planter. the pool could use some improvements.

room service for breakfast was awesome

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

smart room that catered for every need from the well stocked mini bar right down to a shower

the wifi was very slow. it would have been difficult to do any serious work using their signal.

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

open pool, free laundry, good breakfast, small/not crowded, pets allowed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

free laundry

also free laundry if needed

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

pool was tiny

really good gym/fitness centre

the property was very clean. the gym is nice.

facilities (gym, pool) not clearly identified which floor they are on

i also find that the pet fee is extraordinarily high compared to the fee i pay at other accommodations

laundry service needs another set washer/ dryer due to use

parking could be better,i came to ride royal blue

and plenty of light from the parking lot

parking is not adequate for utv/atv riders

parking lot light outside of our room showed through the black out curtains

central location, good sized room. clean. laundry facility was good.

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like

happy hour at bar upstairs and pool is great

gym

stay bar none

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

comfy lobby, great roof top bar and yummy breakfast

gym was well equipped and staff was friendly

room and shower facilities, free wifi albeit a little slow