shower clean and laundry was white and fresh

hot water system and wifi both very good

facilities for pet owners was very poor

coffee at breakfast had lots of bits in it and i was therefore unable to drink it

the breakfast is buffet style, includes a varied selection of cereals, yoghurts fruits and the hot

therefore the window was open all night to try to improve it, so noisy when laundry vans arrived in the morning

the kids especially loved swimming, and we all had a great time getting dressed up for a lovely dinner

staff so friendly and helpful, the hotel itself was amazing, room was big and the outside pool such a great

there was no background music so you could just here people from outside the building chatting kids screaming

amazing spa facilities, roof top pool was an amazing experience

room outlook was poor with scaffolding and laundry area

laundry and cleaning equipment all

room was up an extra 2 flights of stairs (steep) and had to navigate a warren of corridors (with laundry bags

was near a fire exit that was used regularly by staff for access to fetch and carry trolleys of laundry

bit noisy from boiler or laundry or something and lots of stairs and corridors to the

bit limited regarding car parking on premises

room service food was poor and paper thin walls, could hear people in next room using the bathroom

pet friendly, comfortable stay, friendly receptionists.

bar was average prices for drinks, which was good in a hotel

the gym although small was perfect for our needs, and we used the treadmill and recumbent cycle

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

there was fast wifi if that s what you need

location, excellent restaurant, good sized room, plenty of parking, friendly staff, clean and tidy

wifi in room 301 could havebeen strnger but it did work

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

the 2 saunas and plunge pool in the spa were nice

had a lovely room upgrade with a super comfy bed and a lovely bathroom with a whirlpool spa bath

breakfast also included made this great value

wasn't allowed to take a glass from the bar up to my room

had a meal in the bar which was great value and breakfast was included

full english breakfast every morning was epic

very hearty and good quality breakfasts and bar meals

the taster menu was very good indeed and the breakfast was also very good

the room was spacious and warm

he restaurant and bar area were relaxing and we enjoyed a delicious 3 course dinner

hot tub and pool were a bonus also with views over the hills

breakfast was excellent, something to suit everyone. the service was pleasant and professional.

but quiet after eleven and the same with the road, a bit noisy and busy to get to the car parking area

arrive a bit later than the 9pm latest check in time, but they accommodated us and even kept the bar open for

parking across road but in a parking area. a bit noisy if on road side of pub.

lovely staff, very welcoming bar and great beer

the hotel has private parking which is always a bonus

chatsworth for the xmas market and when we returned we spent the rest of the evening in the hotel bar

superb breakfast and amazing dinner the night before

if you stay, i would recommend eating once in the bar and once at the restaurant

lovely particularly the breakfast

we really enjoyed eating breakfast in the back garden area

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

laundry piled up in corridor both days

the food at the party was very good as was the breakfast

wifi was tempormental but in a large place it was understandable

walk back up but other than that it s a reasonable price and would definitely go back plenty of parking as

i received a warm, friendly welcome, and every interaction with the bar staff was genuinely pleasant

breakfast was superb - the best kippers i have had for years

unreliable wifi

some ambient radio noise from bar area below especially first thing in morning when the actual breakfast area

soft not freshly baked squeaky kitchen door during breakfast pillows too soft the shepherd's hut had modern

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

cleanliness was poor, used laundry in hallways. room was poor

to make money, but it would be nice if there were some last-minute deals, especially since the pool area always

went the extra mile leaving us with a welcome mini cakes in our room and the bed decorated with petals

with a little more explanation about the layout as it's quite complicated - eg how to find the gym

plenty of room for family of 2 kids

however the food was fabulous, evening and breakfast, and all the staff friendly and helpful

food in particular was exceptional, both dinner and breakfast were delicious

excellent position for walkers and hikers. ample parking good breakfast

times were a little long at reception and the bar but it was no bother to us as it was very quiet, the staff

very warm and comfy with a spa and swimming pool on site

from room service, there didn t seem to be a way to buy a drink at 22

the room and the spa facilities

food available or room service if requested

gives great experience, clean comfy room, nice pool, good breakfast / dinner

easy free parking

most pet friendly hotel i have stayed in where well behaved dogs are even allowed in the dining room to

lovely staff, great breakfasts and games for the kids in the bar.

car park is spacious, but keep your wits with kids and

the day, evening meals were also delicious all staff from managers , breakfast staff , chefs, bar staff and

rooms, super friendly host, really nice breakfast and brilliant location

welcoming staff, facilities were great, excellent food breakfast cooked fresh and plenty of it

nice host with excellent bar and restaurant. easy to approach it.

the full english breakfast was excellent, very well cooked

the breakfast was delicious and plentiful, we didn’t have a lunch or evening meal there, but saw some

pleasant friendly staff. helpful arranging early check in with no extra cost

staff friendly in most part and early check in which was

the hotel wifi required an email registration to be able to use

breakfast was brilliant, food is incredible i used room service most nights and

could take our dog with us into dining area was great didn't feel uncomfortable about having our pet with us

at check in very attentive and informative, bar very friendly and laid back with an amazing dj subtly playing

amazing wifi which suits me needing it for business use on my stay lovely location and

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

view from the bedroom looked out on to trolleys full of dirty laundry

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

m really struggling to find fault with anything, the only comment i would make is the wifi was poor but i

the hotel allowed residents to park in the electric parking points when not electric cars

access to walking in fields/ woodland walls/ outdoor seating/ walled garden and coach house with gym

open fireplace in the entrance makes you feel welcome

the windows were open so we were very aware of the noise from a boiler or extractor fan from the kitchen, and

except gym could be better equipped

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so

room very small, room service food inedable

the staff were very helpful and friendly and the bar meal was excellent value for money

wifi was poor - wifi needs to be upgraded

friendly staff good service great room service

hotel wifi was not available during breakfast

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi needs improving

service, friendly staff, warm welcome, early check in possible

location for my visit to wilmslow with lots of parking available

1. free wifi 2. comfortable bed

staff very helpful, food good. accommodated an early check in.

helpful staff. comfortable spacious room. excellent breakfast

and laundry bedsheets and towels are on the floor near lift whole

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

for ev charge is very expensive

room service was never picking up the phone

staff really helpful, in particular lewis. food ordered by room service was nice.

the spa and gym was the best for me

parking was free because

they offer free parking, and there was plenty of parking space

hotel was very clean, excellent atmosphere and friendly staff, gym and pool are ideal and restaurant was great

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service

there are no gyms, laundry and other facilities.

these should be checked (both sides), before placing in rooms by the laundry and other staff

very friendly staff, especially the super-efficient lady at breakfast who kept clearing away my plates (she

as we missed breakfast due to early train trip made us up breakfast boxes to take

clean fresh hotel, little extras were nice, galaxy hot chocolate in the room, wifi was excellent and available

large car park and ease of parking

the man on reception was very helpful when we arrived and was kind enough to give us early check

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would

wifi wouldn t connect properly at times in my room but not really a concern

there is a restaurant and bar and as a single traveler i felt safe