healthy plants in the landscaping, spacious parking lot, good laundry room

laundry clothes dryer was not working, staff knew and no note was on it

breakfast room was too small

towels were small and thin, breakfast was ok at best

however, in the morning when we were early for breakfast, the man at that time growled

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

pool is amazing, so warm.

at 12:45pm to a hotel nearly empty with only 2 cars in the parking lot

clean and close to most amenities. ample parking

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

was very clean, breakfast was good, and staff were very friendly and helpful

good price, clean, excellent breakfast

the location and free breakfast. didn't have to run all over town to find a cafe for breakfast.

breakfast was over with too soon , we like to sleep in and got up too late and just missed

is permanently closed, breakfast was def lacking, just waffle or cerial, but the kozy nuk cafe is a block away

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

there were lots of kids that took over the pool area

we traveled with kids and met with other family members also

delicious breakfast

the free hot breakfast

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

pet friendly

the grassy areas for our pet wasn't real close there was plenty of open area to walk our dog and also bike

we didn't know this checking in because it didn't say this in the description, but it was a pet friendly hotel

staff was fantastic and the breakfast was great

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

gym facilities are nice but cramped for space.

parking was not a problem

breakfast didn't include much in the way of healthy choices.

no continental breakfast during covid, but pick up

laundry room

the pool and spa area were closed but there was no signs indicating this

despite having areas closed due to the effects of the pool pandemic the hotel had everything that made my stay

pool area for the kids

parking spaces were limited

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

fairly clean. good price. pet friendly.

the gym was very tiny and neither the bike nor the running machine were working

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

welcoming staff, wonderful breakfasts, nice pool, comfortable room

pool and hot tub were very nice

great breakfast

of morning breakfast friendly staff underground parking not too big enjoyed the heated pool solid

pool water was terrible

unfortunately, we did not have time to use the pool, hot tub or exercise facilities

breakfast offered extensive choices and went till 10 am on sunday

breakfast was very good. parking garage was a plus. enjoyed the pool.

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

it was easy to schedule usage times at the pool and gym

allow some of the diamond parking spaces to be available during specific hours to any hilton rewards member

hotel, clean, breakfast was delicious and unique compared to normal hotel breakfast, pool was ok, fitness room

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

wifi was only for one device per room

oh, and, the included breakfast was terrific

excellent free breakfast buffet

great location as well convenient parking and fun hotel bar and

well done lobby and great staff. check and parking is great.

i liked the room a lot. i also liked the shuttle they had to take you to downtown

nice and clean, easy parking

bed very comfortable, and lobby bar friendly

room was 2nd floor next to the laundry room

wifi strength and signal was poor. only complaint!

shuttle service, breakfast choices, hallway decor, shampoo and soap were too small, no extra toilet

the lobby always has coffee, hot cookies, and popcorn for the kids

pretty pond out back, perfect for kids to feed ducks, fish etc

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

inddor pool nice, would

staff were very friendly, beds were comfortable, nice pool and great breakfast!

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

good breakfasts, clean pool and hot tub.

clean quiet location breakfast

staff helped me with an early check in. the location was very convenient.

breakfast was just frozen food but it was fine bcuz this is pandemic

they also had a laundry area

great stay for the price, pool and hot tub area were perfect. free breakfast was wonderful!

parking by entrance was kind of scarce. minor thing, really.

pet rate was $10, and the check-in was super easy

everything was great. just need to get more snow cleaned outta the parking lot.

laundry onsite was inexpensive and convenient

price of laundry room.

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

i utilized the patio and the laundry facilities

clean, large room size with a mini kitchen, table and couch

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

laundry machine at no cost

the hotel provides a free laundry facility that you can use from 8 a

free laundry

there were laundry facilities on our floor and they were most welcome.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

breakfast

very quiet room facing parking lot

no problems with tv or wifi

areas of parking not were coned off - maybe they just resurfaced

pet friendly

you can t trust all pet owners to be courteous

of elevator, snacks and medicines for purchase in the lobby, the outdoor patio, work space near gym, spacious

wish the drinks in the bar were a bit more moderately priced and some of the breakfast buffet was a bit fresher

there was no menu in the room to order room service.

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

by jacked up hotel bar standards, the bar prices were ridiculous, well beyond what is normal even on the scale

clean nice hotel wonderful breakfast buffet and great staff!

we also found out there was no room service and no laundry service

my kids were very dissapointed

small bar in the lobby

tried to do room service one night, something fun for our kids

the pool was great for our teen girls

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

love how pet friendly they are

the mattress, the gym, breakfast

add on fees for parking, pet, breakfast and internet.

very expensive due to graduation weekend. would have liked to have had room service available.

no laundry service at the weekend.

it was nice to have access to laundry facilities

nice complimentary breakfast, good pool and gym facilities.

room setup, pool/hot tub, and and lobby were all really nice

i also loved the breakfast selection in the morning, there were

view from our room was the gym

gym and pool were closed for maintenance whilst i was there and they were a big factor on why i

kids breakfast was on the smaller side (4 pieces of french toast was not enough for our 8 year old)

pool was really cold

i asked about a shuttle service to and from the event while booking the room

service and the facilities were operational as far as their laundry room which is why i picked

breakfast is good

couples fighting in the parking lot and cars in and out

the only thing i liked was the location and parking

well lit parking

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

we were offered complimentary drinks at the bar in the evenings which was quite nice

i enjoyed the quality gym equipment as well

their free breakfast was very good and we received vouchers for 2 free drinks per person

the hotel has a laundry room for guests, which i found great

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

there was no laundry bag in the room

nice room. on-site laundry was helpful.

on-site laundry jacuzzi

laundry was vandalized

to use laundry but no quarter machine and front desk didn t have extra

nice laundry facility very reasonably priced and washed well

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

super clean excellent breakfast great location

was very impressed with cleanliness of hotel,friendly staff, pool area, and great breakfast!

the room service

was immaculate throughout; from the room to the pool throughout all the common areas

amenities were spot on and the room service breakfast was over of the best meals i've ever had

we loved the buffet breakfast option in the restaurant area downstairs at the hotel

appetizers were excellent! continental breakfast was very generous and tasty! great location!

location, pet friendly

we didn t realize there was a bar and restaurant on the top floor until we had breakfast the day we checked

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

amazing bar area upstairs with view of capitol

ac kitchen lounge staff were exceptional with their humbling services

stay with our pet

our room also heavily smelled of smoked meats from the kitchen below

bar was excellent

gym is a joke

but augie s bar is very nice and good place to watch sporting events

oh and i can't forget the amazing dinner we received via room service was exceptional

the room service ended earlier than we thought and the prices in the bar were steep

00/day close to capital square and beautiful downtown madison-shuttle service and a very comfortable room with

the shuttle service was so useful when we wanted to go to a concert after walking a lot

the bar and restaurant on site was wonderful, and our bartender made the best drinks

there was not a thing i didn't like about the place except it was a monday, and the bar and restaurant were

breakfast was fresh and had a variety of food

i wish the bar were open longer and the lights were dimmed more to create a late night/bar atmosphere

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

and our 12 yo grandson loved the pool

the bar doesn t have a warm feeling

free breakfast and parking

5 star hotel, especially for younger kids

parking lot

we had to request room service instead of them stopping in anyways which i liked due to more privacy

pool and hot tub was great! breakfast was okay.

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

gym needs an upgrage

they also provided pet waste bags in the center of the parking lot

comfortable, staff very nice and helpful, room clean, pool clean, easy to find

cost of laundry was outrageous

availability of laundry big parking friendly staff

availability of laundry big parking friendly staff

breakfast could be a little better

they had what we needed when we needed it like kitchen ware ect..

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

rooms so clean,and staff so pleasant! pool view room was excellent for kids

rooms so clean,and staff so pleasant! pool view room was excellent for kids

laundry facilities , friendly maintenance staff and very attentive to minor issues.

no arcade room for kids

very clean and convenient, staff was very helpful and breakfast was wonderful

they made sure our room was poolside, knowing kids were coming.

great rooms! great for kids....

bathroom leaked but clean breakfast options

we loved having access to an indoor pool since our weekend was rainy!

everyone was very nice breakfast was ok coffee was great

heated pool was the perfect temperature as was the hot tub

amenities: pool, computer access, wifi, exercise room, and breakfast.

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

was noisy- loud downspout outside and you could hear noise from the bar below

wifi was a bit spotty and pictures online made the rooms look newer/more modern

parking was great

the hotel was great (except for getting the wifi to work).

and our favorite was the pool

kids on first floor lobby running with noise makers, sound carried up impacting all floors until

wifi was exceedingly difficult to setup/log in

also, charging for parking when you have a huge lot and aren't in a busy area is petty

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

breakfast was fresh and varied, clean and presented beautifully

the quality of the breakfast could have been a bit better.

expensive pet rate!

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

they opened up the spa for me one evening

quiet area. on-site breakfast and dinner options! gym facilities were great!

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

the rooms were great but the best part was the pool area. very kid friendly. our son loved it!

neither of the tv remotes worked, there were two hangers in the closet - no laundry bags

breakfast and social hours are a nice benefit as are the laundry facilities

location, amazing tv channel selection, free laundry facility

the laundry machines take forever

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

awful pool and whirpool

it was clean and quiet and the breakfast was outstanding.

the breakfast and the breakfast staff person

walking distance to good restaurants and shopping and includes breakfast

staff was friendly, nice small pool, good breakfast, later checkout.

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

it was also nice to have a pool, hot tub, gym and laundry facilities

i could use a bigger one and i needed laundry bags

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

it was also nice to have a pool, hot tub, gym and laundry facilities

was huge, pool area was clean, and there was laundry available

i also enjoyed the hotel s gym it wasn t just a token setup with a few dumbbells and a treadmill, but a

super clean, friendly staff, very nice breakfast. definitely will stay here again

the breakfast in the morning was also great because we had to leave out early and we re in a hurry so

gym was huge, pool area was clean, and there was laundry available

quiet, and a great location with plenty of parking

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

check in and bar staff were very nice!

pool area for families was great! we liked the walk in showers

lobby-loved that there is a bar and food in the evening and breakfast in the am

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

staff listened and put my room close to the elevator so we were close to the pool

chose the hotel in part because it advertised a swimming pool, but then when i arrived, no water was in the pool

clean and staff is friendly and the breakfast was great.

they have a laundry room. i was able to get some sleep. room looks nice.

the bed, the laundry room .

bring your own quarters for the laundry room

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

front desk staff receptive and friendly. on site laundry. location

laundry room on site

breakfast better than most. good gym. very clean. well thought out room design.

there was a pool, which we also didn't use

water pool, closet organizers, games to borrow, furnished kitchen, great breakfast, gluten free

breakfast was good. parking was easy. swimming pool was clean

laundry area could accept credit cards as well as coins.

laundry area only took quarters for machines

loved being able to do laundry on site

the pool towels are designed for a baby

location in immediate suburb outside of town itself along with free parking, across from major shopping center

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

a guest laundry

breakfast was excellent with scrambled eggs, bacon, sausage, breakfast potatoes, and a wide variety

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

our room floor was a bit sticky. wifi has no password, so security is questionable/nonexistent.

pool was not cold and the hot tub was not excessively hot

we still had breakfast and it was made to order with mask and social distancing.

very nice hot tub and pool as well

pool, fitness center, and laundry room were available

there was no real variety, no kids meu like pancakes, waffles, french toast

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

parking was limited later in the event

there is a small bar that serves breakfast sandwiches and coffee

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

loved the fitness room

wish the pool was a little bigger

exercise room has nice new equipment, hot tub and pool were great

lots of sketchy people hanging out in the parking lot

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

the bathrooms next to the pool needed cleaning and restocking

nothing worked in the fitness center and the parking was horrible.

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

everything you need from gym pool laundry service to good breakfast selection

for only a short overnight stay but the staff was happy to prepare a little goody bag of food for breakfast

kids from basketball tournament very loud not told to keep it down!

not the hottest water, ceiling fan didn't work, no shuttle driver as advertised, frig did not work, booking as

maybe a few more options for breakfast.

a lil expensive no spa or breakfast washer broken and weird hanging iutside

pet friendly, nice breakfast.

breakfast was adequate if not substantial.

com and theirs it stated they stated they had a pool and a hot tub

missed out on breakfast and spa because of covid a few bad seeds as guest that made it feel weird,,washer and

nice breakfast - kept it very clean and well-stocked throughout the breakfast time period

ample parking

hotel was very clean and we loved the pool and hot tub. staff was extremely friendly!

our early check in

better food selections at breakfast

laundry left in the hall by our room the whole time we were there

free laundry

hotel welcomes pets which is great but i think the staff should alert incoming guests who are staying in a room

the breakfast buffet was the best we have ever had

kitchen has dishes and a stove

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

no soap at kitchen sink.

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

hot tub was out of order, pool was a little small. no sheet to the pull out couch.

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

laundry machines require coins

shuttle service was not reliable

keep an eye on your side parking lot

the bar staff was friendly

know you cant fix this now, but the pool was way to small, we have 4 kids, didn't work to well:) also, the

airport shuttle ended for the weekend at 5pm friday.

room service and restaurant closed on the friday after thanksgiving

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

laundry facility not available

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

this hotel does not have guest laundry, which was very important to me

no hot tub in pool area

i got a larger room than a standard hotel room which was great with kids

pool was not ice cold and my kids had a great time

had issues with the pool water

dryers cost $2 and didn't get the load dry the first round so it cost $4 to dry one load of laundry

i liked everything i only stayed because they are pet friendly.

room reeked of a spray to cover up a strong pet odor, the built in door mat was evidently used by pets and had

had a hard time connecting to wifi

better wifi and cable lol

there's a room with vending machines & coin operated laundry

only thing i didn't like is i wasn't able to use the laundry facilities

was slow while taking a shower, great water pressure though although the property charged $10 pet fee, i wasn

our room was clean and hot breakfast items were a nicer touch

the location was close to restaurants and stores but the parking left a lot to be desired.

laundry on site

is a smell in the hallway, i guess because our room is close to the laundry

was great, the front desk could have used more help at breakfast, very busy and she had to handle a lot

breakfast was good. usual hotel breakfast

room cleaned daily !! breakfast area was spotless !!

public restrooms in the laundry/pool area are equipped with showers, however the handle in the ladies room was

there were guys sleeping on the laundry room floor

breakfast should have protein like eggs or sausage. yogurt was the only protein i could get.

the hot breakfast is delicious!

we booked with u and not directly from them we asked for another room they said they were booked parking lot

there was a coined laundry on the third floor, washer and dryer are brand new

never seemed to have pool towels available

hotel in downtown janesville with a bar and restaurant attached

the pool was closed which was odd being it was a holiday.

parking, the complementary breakfast was not maintained and empty so in short added zero value,

i also thought the lobby, breakfast area and fire pit was nicely laid out

breakfast was a decent hotel breakfast

value and loved having a full kitchen.

only that the water wasn't on in the kitchen sink. dont know the reason.

scrambled eggs and sausage were horrible.... 7:00am for breakfast was too late should be 6:00am

and the one that wasn t working, wasn t marked that it was not working and the staff with her laundry carts

the reception did not keep their promise to sent my laundry back even they said they will

reception called me said i left my laundry behind and will sent to me but they never follow up for me even i

wifi only worked in parts of my room. shower leaked all over the bathroom floor.

the kids running up and down our hallway. this isn't a playground.

guest laundry is available, not in a room

laundry facilities on each floor

clean modern nice staff. laundry machine available on site. good breakfast. near highway.

i wish breakfast lasted till 10. we slept in because we were so comfortable.

had a problem last visit with staff not cooperating, re: our need for a slight late check out

laundry facility being down was quite an inconvenience as we planned on using it

nice clean laundry on 4th floor. very helpful staff.

ice machine, no laundry machines, no vending machines, in the floor we stayed in

the pool and convenient laundry facilities

pool and the bbq outside was awsome to be a le to bbq for lunch

great they have a coin-operated washer and dryer in case you need to do laundry

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

room was located next to laundry and was noisy

love the location, rooms, exercise room and pool/whirlpool too