no laundry service available. this was important for my trip.

we drank at the bar which has a lovely atmosphere, we had good room service and breakfast buffet was excellent

pet friendly but 35 a night

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

,our room had a view over the golf course so could see

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

room, clean, good wifi and great breakfast - would recommend for business/ pleasure

staff were great with the kids

free wifi

breakfast was plentiful and items were replenished whenever they started to run out

noise of the laundry woke us up occasionally

the pool was closed on the night. i was there apart from that it was amazing.

lovely food in restaurant and bar facilities were fab a little getaway became a gem of an escape from the norm

chose this hotel for the pool, only to find after booking that kids were only allowed in the “spa facilities

free parking, welcoming staff, comfy bed, i even used the treadmill, pool, jacuzzi and steam room

we had a car blocked in by a laundry van for 20mins

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

restaurant harbar on the 6th, the room and balcony , the pool spa and mud rasul and also the rose petals and

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

use of gym and spa in cost was really good

* no laundry service

there is also public laundry right across the road

there was a cocktail bar there, not noisy which we thought it might be

had access to free on sight parking, the garden was very cosy and clean

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant

it would be better to have refrigerator, hot breakfast, and laundry service.

clean, modern rooms. comfy bed. fast room service.

come on a bottle of water for kids

gr@t room good balcony good facilities for eating bar etc. wifi was very good

plenty of free parking, good wifi and very good onsite pub / restaurant.

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

really good facilities - good gym and pool. very comfy bed and good food.

atmosphere is cozy and nice,rooms are nice and clean,the swimming pool and jacuzzi are the best

nice comfortable rooms and excellent bar and restaurant

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

fully equipped kitchenette, paid laundry room and a small gym

very helpful staff. very convenient laundry room.

large room and laundry on site

laundry room needs to have better instructions - or at least for americans

still the laundry was not dry

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

there are always laundry racks stacked up outside

laundry delivery outside our room early morning

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

i liked the style and the beds were comfortable. the kids loved it.

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

the bar and restaurant downstairs meant that we didn t need to go anywhere else and why would we when

a few technical issues such as wifi and ac unit.

housekeeping manager was so helpful and polite, allowed us a late check out as well

in the event the room was next to a laundry room where there was a clear sound of

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

there is no guest laundry.

great location - great bar - excellent rooms -

good size rooms fully equipped and very clean and the green thoughts to the laundry!

had to chase a bit for my shirt to be returned after laundry

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

willing and able in recommending laundry facilities close to hotel

if it had a laundry it would have been good otherwise we made do.

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

evening bar used for coffee and recommended

our ship was docked close to the hotel so we walked the next morning after a wonderful breakfast to the celebrity

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed

to note other than a safety bar in the shower would give more safety to older adults

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

this is a definite gem of a bed and breakfast that i would not hesitate to book again

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

they changed the yogurt and kind of fruitin the breakfast to my preference

and barely working family room located facing main road with no air con, so boil or have your kids woken up

and they didn't offer room service for breakfast

wifi, clean room, firm bed, friendly staff, great food (recommend the steak and ale pie for

there is a charge for bringing a pet; however, unlike many whiffy

comfy beds, very clean, a lovely bar downstairs

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

the laundry is rather expensive to use

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

there s laundry for 5 and dryer for 4 in the hotel, paid by card; this was awesome

would have liked a self service laundry

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

good sized, clean room. comfortable bed and pillows. great breakfast.

no kids menu for evening food

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

breakfast was really nice and kids could eat

room service and staff were very friendly

swimming pool. good wifi. quiet room. comfortable beds.

no lift. also the breakfast served ‘off’ fruit compote.

good wifi

out shower was powerful and hot room was a little dusty but clean and tidy the swimming was great kids loved it

i had room service for dinner which was very tasty and the service was impeccable

having the laundry done and a delicious evening meal.

plenty parking, recommend you stay here if in the area

property was easy to find with parking

off road parking available

breakfast was amazing service was beyond amazing. location was perfect with free parking

breakfast and dinner were in the moldy fig next door

good restaurant and bar next to property with good food, drinks and friendly staff

him we find this a great hotel to stay outside but close to city with advantage of onsite parking a big advantage

and evening dinners very well set up in the restaurant, option to sit in lounge bar for lunch

location, clean, great breakfast , friendly and courteous staff. nice grounds.

laundry/dry cleaning service

all the dirty laundry everywhere

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

room was next to the laundry so i could not have the window open as an extractor or something that was making

wonderful staff. cookies were special touch. good gym.

a rowing machine) in the gym

are slightly over priced at the bar but, it's a hotel and was to be expected

went above and beyond for facilities for the kids and ensuring there was a cot and playroom and cutlery at

car park, only one ev charge point

quiet room armchair as requested clean prompt room service

ev charging station on site

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over

the grounds are so nice, locals come for walks and use the parking spaces for people staying at the hotel which

parking excellent

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

no laundry service

laundry deliveries early am

unfortunately were unable to have an evening meal in the restaurant, but had a bar meal instead

don't like that children cant use the pool through the week

room seven had the laundry vent near our window

nice room and breakfast . good staff on all round good

kids noise coming from another room who was crying all nughg

) breakfast room service was slow and a little sloppy (no napkins, cool coffee, staff in and out to grab a

quiet, pleasant staff, good parking and wifi

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

our room there was laundry sheets hanging over the banisters

cannot buy a drink on room service

located on good place, huge sitting place inside bar and restaurant.

laundry facility in house would have made things easier

the bed, breakfast, staff, shower, location, parking area

apart from the unruly kids, this was a very pleasant experience with generous opening times

perfect location restaurant just across the road with a little play area for the kids

to stay somewhere near paulton s park that doesn t break the bank and where staff is used to kids (knocking

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

that the bar close early on the friday night

the kids loved the pool

the bar was pricey.

bags of dirty laundry sitting there waiting to be collected

0545 we had kids running around on the floor above

lovely big room, nice breakfast friendly staff

wifi did not reach our room

we liked the access to books that we could borrow and free wifi we did not have

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast

no spa in the hotel, although guests have access to the facilities of the hotels s sister property

parking was sometimes a challenge in the small parking area at the back of the hotel.

parking was limited as there was a wedding going on but the staff were very accommodating and even

looked very dirty (small attention to detail things) was surprised to hear we were able to use spa facilities

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

having requested disability parking we were not advised

room was right in the attic and lovely even for 2 six footers , the bar and lounge had a great feel of christmas

however parking was only a 5 minute walk and free

plenty of parking

amazing cooked breakfast too

wifi wasn't working

the character, position, service and breakfast are all first class

parking is a little neat and you wouldn't want to park a long, low vehicle

evenings we had meals from the bar that we were able to eat in

great food and breakfast. very friendly helpful staff

first class breakfast

parking was not a problem

was a real surprise, not so much a room over a pub but one of 3 self-contained units, including kitchen/self

room was dirty, both the laundry and crockery

room was next to laundry so got the hum of washing machines all night

good wifi

rooms with toiletries, excellent range of tea/ coffee, water and biscuits free parking, excellent wifi friendly

i would have loved a steak but was informed the kitchen was closed

it was also a shame the restaurant and bar were both closed during our stay - i don't believe this was mentioned

dinner and breakfast were also excellent

breakfast and dinner were outstanding

food - the breakfast was very good with a full menu and in a beautiful room

pet friendly environment

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

staff, accommodating as travelling with a baby great location, good breakfast good size

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly

facilities in the room good, wifi, tv, tea and coffee (inc coffee machine)

great breakfast.

we stayed one night and decided to order room service

lifts - spin door kids

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary

late check out

fridge in the room wich is big plus for family trip with kids

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

she hung our coats in the laundry and couldn't have been more accommodating

the staff were great . especially marco who helped us with our laundry .

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

good location for walking into town. easy to park. good wifi

swimming pool very good size. location was good and breakfast well laid out

parking spaces too narrow,as a result someone scraped side of car.

fab breakfast and great location, great pool for the kids

all of it the bar is 24 hours

the hotel advertises room service but this was not available during our stay but they still left the menus in

graham was so friendly and helpful at the bar in the evening

efficient service. very clean. very good breakfast

enjoy staying here, the restaurant staff and bar staff are so welcoming and attentive

pool good, and i liked the guest laundry facility and quirky places to read around the place

i appreciated the guest laundry facilities

i discovered a laundry room, a swimming pool and a well stocked bar

guest laundry

the laundry facilities were great

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

wifi is free but only in public areas which is a bit of an issue but not enough to put me off

the breakfast is lovely and the view is

65mbs free wifi was a bonus

good breakfast included

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

loved the bar and the terrace and the kids play area was good, the swimming pool was a bonus

parking was a little difficult and in had two trips to reception to get the door card to work

beautiful building and setting log burners in the lounge and bar area very warm and homely.

the staff, location and pool. our room was a superior with a balcony and was lovely.