rather slow laundry service.

good onsite free parking

the food both in restaurants and room service was excellent

location with plenty of parking

like kitchen

friendly proficient staff,easy access from main road & ample parking,restaurant very spacious & food was excellent

wifi didn t work in the bedroom at all which was pretty annoying

staff and very kindly made me some food even though the kitchen had closed when i got back from my day out

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

size rooms , ideal stop over before getting the ferry the following morning to scotland, safe parking for our

hotel was superb, allowed early check in due to family event, food and drink superb value for money and quality

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

that we met were more than helpful and reception staff were accommodating and helped us with a late check out

breakfast and location vwery good

the bar is really funky and the food and drinks were great

good self contained laundry and kitchen with all amenities provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

gym and decent breakfast

the kitchen was closed which seems to be a regular feature

laundry service 2 min from the property

parking on site was handy and also location to belfast for work was handy

have suited better if nearer centre of town but location quite and peaceful if you had young kids

personal touch of a note on the main door, the decor, the room, the cleanliness, the staff the breakfast all

tv and wifi were a good bonus the staff was excellent and ran the motel well

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

hotel, staff brilliant and really helpful, food excellent - had evening meal and breakfast

wifi could have been stronger in certain areas of the hotel.

great staff, well run hotel...nice bar and clean room. breakfast lovely.

when we ordered room service the following morning we were expecting fresh coffee as it was stated on the menu

i arrived late, after restaurant and room service had finished

breakfast was lovely

looking forward to our return visit next week ud83dude00 dinner was excellent a d girl in the bar was lovely

the room was so comfortable. and the staff were lovely and the breakfast was so tasty

access to a reasonable priced laundry. the one quoted was way over the top.

laundry service was very expensive

laundry was outstanding

poor room service

treated there were a lot of people looking for the late bar, but were hurry to their rooms like kids the singers

the laundry service was quick and cheap

loved the hot tub and gym

pool is amazing, very child friendly

maybe not enough parking but don't think that can be helped

swimming pool and hot tub are great definitely

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

we stayed in the presidential suite which included a kitchenette which was ideal, even managed to successfully

the room was enough for the whole family and the sofa bed for kids was a decent size

i waited and saw staff enter and leave the kitchen but no plates were brought out

free parking is a big plus, hard to find close to the city!

bags of laundry on landing

plumbing and laundry appears loud

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

an added bonus was a washer for laundry

it was the laundry truck downstairs

the wifi was slow

kids running around at 2am knocking on residnets doors

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

wifi doesnt work

excellent room service, plenty of choice for breakfast.

the owner offered to do laundry for us as well

really cozy bar at the front

a lovely breakfast served to your room is a lovely touch

wifi was great

the staff were extremely friendly & helpful and there was parking

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

wifi didn't work at all.

there was no bar or restaurant

everything at from the bar wasn t open and no food

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

wifi definitely needs fixing or improvement

the bar is phenomenal with the beautiful tree

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

wifi didn t reach to my room (2nd floor at the back) and because of that netflix on the tv also

lots of options for those who wanted to chill at the hotel for a time with a cinema room and gym

was small, it felt like a hostel type accommodation not hotel, coffee machine and kitchenette in lobby to help

also the best part is they have separate kitchen for the guests with all the necessary equipment

apartment was very clean, and had everything in it we needed, loved having the wee kitchen

shared kitchen and living room

close to everything and breakfast room service was one of the best i've had

friendly staff great service , room service available great value for money free drinks from the bar inside the

loved the spa bath and bidet

helpful staff that nothing was too much trouble to the big comfy bed and the very relaxing spa bath/shower

spa bath was just a bath with bubbles

affordable- be a member so you've a chance for free early check in &/ late check out

room service burgers were almost inedible.

good business hotel but spotty wifi, connection drops. good staff though!

the beds were so comfortable and the breakfast was delicious

the wifi was unpredictable on the 5th floor. not awful, but cut out on occasion.

they have laundry service

appreciated reasonable laundry service

laundry near by

they also had laundry service

assisted us with sending off a bag of laundry to be done with no issues

did laundry but very expensive

laundry services way overpriced

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

laundry service was a huge help

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

there is pool and gym facility in the other holiday inn branch which the staff said can provide access too

staff was very helpful and the room is good for a family with 2 kids

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

the gym was a little disappointing, not much equipment and both treadmills not working.

staff ar the bar reception and breakfast couldn't be nicer and more helpful especially pablo at reception

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

g nutella to the selection of sauces for the pancakes for kids

the bed was amazing. room service was so fast great drinks

breakfast being charged through booking

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

bar food was lovely and recommended cocktails excellent

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

staff couldnt have a done enough for us and i cant say enough good things about the lads at the bar will

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

service was great (mr james), the laundry service bundle package was value for money as

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

as i was travelling for work, it was great to have access to the working areas downstairs and bar facilities

the breakfast was great value for money and the welcome cocktail was a great touch

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

vegetarian food selection, both at dinner and breakfast.

late check out

when they did take towels for laundry they werent replaced

everything, room service food was exceptional.

pool monitoring kids

they also gave our two kids free cookies and milk at night

buffet at breakfast could have been warmer

good location. they do laundry.

friendly staff, great location and amazing room service.

wifi strength was really good

to high levels of tourists i was unable to eat in the restaurant on wednesday evening and even room service was

love everything! just would have liked a wee bit more warning on when room service ended.

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

the addition of a free laundry room was great for us given our extended travel

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

great to have a small kitchenette and access to a laundry

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

some laundry came back damp

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

couple of times we were in loft and staff using also with laundry trolley

great breakfast, clean rooms, and wonderful staff.

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

5 minute walk to laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

we used restaurant, gym and laundry as well

good bar and restaurant, laundry facilities and sure friendly staff

had a laundry bag

the 24 hr laundry room was nice, too

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

great to have a bar and food options onsite

friendly nice room and breakfast good

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids

good location free parking and excellent wifi. nice food and good staff

lovely room service and breakfast

at night therefore uncomfortable to sleep, use of fan not ideal as noisy difficulty with wifi connection and

ordered steak one night on room service and it was unbelievable

from our greeting at reception, the room, the food, the bar and leaving the hotel as well

only thing i would say is maybe a separate bar from the bar restaurant

bar food was amazing as was breakfast

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

not enough time to sample the spa & pool, will try for longer next time!

bar food and breakfast was excellent, reasonable bar prices

parking, view from room, walls were very thin, could here party downstairs.

there's no covered access from the hotel to the hotel to the pool/gym.

size rooms and everything you need including a laundry service which was really helpful to

ironing board and iron access down the corridor in the laundry room

location, breakfast, laundry, staff

it was nice to have laundry on site

location- the laundry facilities what a idea

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

breakfast and the room service were god.

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

10 tray charge for room service

not much choice for room service or drinks to order to the room.

the breakfast and high tea were amazing. the spa facilities were luxurious

the jazz bar was an added bonus with lovely food and wonderful live music

the bar staff including ethan and ronan were great banter and took our drunk chat on the chin

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

breakfast plenty of choice and such a beautiful room

corridors dirty with trays and laundry at

gym is way too hot

in advance to tell them he was going to propose to me and they had the room decorated with rose petals and a

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

location, pet friendly, large comfy bed.

wifi very good

to pay parking and for wifi

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

wifi was quite poor (weak)

wifi is not free (only for 1 hour)

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

room service available after midnight, but thats not a big issue.

the hotel was great, central location, clean room, nice bar area and friendly staff

with kids asleep in our room we did not want to call down on phone

room service poor quality food and very little choice

restaurant food really enjoyable and service from bar and restaurant staff, and manager all top class

location and staff - gym looked great as well great views on top floor

the veiws was amazing and room service 10/10

staff were lovely, very helpful. handy location and found self service laundry close!

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at

bed comfy, room and bathroom clean.nice buffet breakfast. easy parking and close to restaurants.

location is very good and easy parking with great selection at

free parking

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

lovely stay! bed was amazing, shower was great. the breakfast was soo nice.

in, the woman at reception did not provide information for breakfast times, check out times or wifi details etc

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

and we also really appreciated the laundry access

stunning, hot tub was lovely surroundings beautiful and the honesty bar was such a lovely touch

everything was a lovely staycation for me and my partner i will return again with my kids

the place is brilliant for kids aswel, so much for them to do, all the lil farm animals & horses, and dogs,

the farm atmosphere and animals. cabin was gorgeous. good wifi.

lounge and tea and coffee making and cereal in guest kitchen

small kitchen with everything what you need

excellent parking and nice restaurants close by

the bar downstairs was nice and there was music for the

would have liked breakfast but there were no kitchen facilities however we knew this when we booked and there

think the bar grill food was slightly over priced

breakfast was really good too

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service

staff are very friendly, rooms are neat, tidy & spacious. bar does excellent food

a pen or pencil would have been handy to fill in the room service

excellent up to date facilities. helpful staff. excellent breakfast

room spotless and breakfast good

i didn't want to go sit in my room to eat a room service sandwich

very spacious and comfortable and quiet but wifi was a bit below par because of where i was

the breakfast was excellent, plentiful and provided an abundance of choice

special mention for mario from the bar who went over and above to provide us with food long after the kitchen

was not the right hotel for us and my kids

it was close to the beach and kids play park

not great for kids / older family members rooms were basic for the price

lovely full irish breakfast , really quiet room , free wifi, free parking