was in a room next to the laundry room and had restless night due to the noises of the washing/drying

breakfast and laundry

location was great, the laundry room was very helpful to have in the hotel, the breakfast in the morning was

second one was fixed so i could go to the room and when i took the stairs the next day, it had laundry/garbage

grandkids like the pool very clean near to airport main high way walmart good

a rental car(uber takes forever because they don t really run in that area) and there is no laundry room

a little run down. bed was a touch uncomfortable. no onsite guest laundry or gym.

they switch our room for another one in front of laundry and everyday we heard the ladies talking loud and

fresh coffee with the breakfast, not only the one at the room.

wifi was spotty, but that is island life.

was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my

i would have expected atleast a bottle of water and there was no staff around to find out the wifi password -

only if it has swimming pool, it would be fantastic. should think about a narrow lap pool

wifi connectivity. bounced off from time to time.

than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was

after a long trip i loved that we had a coin laundry just down the hallway

laundry facilities were out of service during my stay

laundry machine was out of service and there seemed to be no urgency about getting it fixed, so i

wanted to laundry and the staff had no change fir rhe machines, and there was no change machine in the

was broken the entire week as well as the washer in the laundry facility

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the

it s close to everything, and there s a beautiful rooftop bar with the best views

loved my kitchenette and small balcony

the rooftop bar was amazing for sunset

bar played music pretty loud into the night

although the listing says there is a self service laundry, only the washer will accept your money and work

the benefits of that were that there was laundry, fridge, wifi, etc

is no laundry service, bike rental

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

near the laundry room noisy

no hairdryers 3) the hotel management and staff are terrible: the cleaning staff throw bags of laundry from one

noisy . laundry didn't work.

the main king size bed was incredibly comfortable (sofa bed only suitable for kids)

the main king size bed was incredibly comfortable (sofa bed only suitable for kids)

had leaking air conditioners that were dripping on the bed no blankets on twin beds for our kids

shes stayed in her celphone maybe she was on her break understandable, so we walk through the laundry zone

i couldnt access to finish my laundry to leave before 2pm

bar by the pool was not open both times i used the pool and the laundry room only had one washer wish it was 2

it was very clean. the bar employees were very polite.

the bartenders from the wxyz bar were great, quick, and very friendly

don t have laundry

pool closed.

the hot tub room service(pricey but the food was good) infinity pool casino all the resturants in the

from old town but there is shuttle bus

only suggestion is they need to fix the swimming pool tiles

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

the pool area had an event with a dj in place one night had an amazing time with drinks available in

wifi didnt work in the room

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

the laundry facilities

it was bolted down in the lobby in the laundry room

doors don't lock to room from hallway, parking extremely dangerous, have to be in hallway to use wifi, walls

no hot water for the shower only one towel per guest was provided couldn t connect to the wifi

you need card access to get to the pool, laundry, gym, and to use the elevator to get to rooms

didn't like that the laundry was ridiculously expensive

more handicapped parking and less expensive laundry facilities.need more laundry machines!

breakfast but maybe it was because hotel was too busy that day...no room service

nice pool, my kids love it and the gym small but good for your exercise needs

the laundry room had only 1 machine that was working

working laundry equipment

there was a laundry room

no room service or free laundry

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

the door was broken so we ended up being moved to a less desirable suite, that took away in unit laundry(one of

having the ability to cook, do our laundry, and

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

location, free parking and free breakfast.

pool is small and restaurant is expensive

coin laundry facility

on my fourth night there i tried to do some laundry before my departure the following day

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof

the laundry area needs some improvement

was great - close to where we need to board the cruise ship laundry facility was

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

n/a - everything was great, loved the decor, breakfast, art work etc.

love the rooftop pool, wow what a view, and great lighting at night

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore

no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked

pool was green

pool size

they are able to give you a $17 daily credit to their snack bar in the lobby

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

free parking on site is a huge plus

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

is centrally located with some parking spaces

it was clean and new. the linens were great. close, free parking was greatly appreciated!

good news casa ciana has a parking lot they are upgrading

outside and another day was told to move my car when i was parked in the correct casa ciana parking

most importantly, if you need parking this is one of the few places that offer private parking

wifi good

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

the only issue is the small laundry facility.

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

inadequate self-laundry service

room service wouldn t answer calls

great location, nice views, friendly staff, self laundry service

bring some smaller bills to use if you plan on doing laundry

pool and hot tub closed to early

for almost $400 a night there was no breakfast or even free wifi

rooms were dirty, had ants, bedroom door kept getting jammed, wifi didn t work in the rooms

the hotel's laundry room was a welcomed sight

biggest advantages it does have laundry room

kids friendly

we enjoyed the pool and bar. staff was great.

the outdoor pool and connecting beach.

over all service and efficiency the price room service

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better

the pool/ rooftop area was so picturesque and pretty

if we had been told before our visit that the bar and kitchens were being refurbished we would not of come

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

also, the laundry machine was extremely overpriced and took forever

the pool and laundry was not working.

not being able to do laundry

their laundry machines were broken and they didn t allow anyone into their game room or gym

the little pool. even though the view was amazing!

thought your website said that it was an adults only hotel but i saw families with a toddler and baby check

the pool overlooking the ocean is amazing.

we experienced a power outage but they engineering s stay came right away to fix the cable and wifi

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

, laundry, vending machines etc

laundry on site

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

from a cruise laundry facility was most helpful

parking was scarce, you had to go into a nearby hotel for laundry and pool

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no

the laundry machine didn t work

musty room, small king room, nasty breakfast l, no laundry onsite

didn t like the expensive laundry room

the laundry facilities i felt were over priced, and the elevator was a little sketchy

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

room service was not available and we were asked to have breakfast at the sister hotel

t be used) - rooms weren t clean enough - shower was terrible - value was terrible - service (room service

the rooftop bar with its small saltwater pool was lovely

pool area didn't stay open past 10pm

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

my kids loved the pool and doormen

breakfast was delicious, but it took a while to get served

everything - views were great, gym was great, staff was friendly and great

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

details trouble with one tv / didn t have laundry service as advertised

my 2nd time returning to the beachfront-casino resort, there will definitely be a 3rd & 4th visit for sure

loved the casino

beach doesn’t have a lifeguard, my kids almost drown and the 2 staff members that were there didn’t help,

location/beach front/courteous staff/24 hour gym

the pool looked nice but i never used it

continental breakfast not very much selection.

the location is good. the area is walking pharmacies, beach and casino.

excellent free wifi. very good staff. free breakfast was more than adequate. very good security.

surprisingly fast and reliable wifi, good enough for online gaming with tvs you could hook up ps4 or xbox

staff, hotel & room cleanliness, breakfast exceeded my expectations

coffee shop around did not open for breakfast until 8 am

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

decent breakfast with a reasonable choice of food

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

good location, friendly staff and nice property. late check out was amazing to have!

gym upstairs and spaced to lounge

no good access support to the hotel no desk no wifi free

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

smoking, and allowed personal activities can be performed, as well as a coin(quarter-only) laundry with a single

sign for laundry said $3

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

not a bad terrace laundry machine available for a small fee, on premises parking space

she gave me a dirty towel and said that s all we have until they finish the laundry

staff was very courteous and helpful loved having laundry facilities

pool needs repairs titles .and a lot of sand .

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the first day they left a bag of clean towels and soap on our door after we denied room service

the room was for 7 or 8 people,the furniture didn't look clean, kitchen looked like it was falling apart

beds were very comfy and the room was huge - including even a kitchen with a table and chairs

kitchenette in the room

very old & scary elevator storage area for belongings in laundry room not locked

he booked us in early and gave us information regarding a laundry

coin laundry

also, since the coin laundry wasn t open i asked cleaning lady and for $40 she washed our laundry

were some facilities that were not working - like the come restroom and the laundry facilities

laundry room was unkept

the food was good, access to beach, breakfast and parking garage access. laundry

we had to pay for parking even the laundry you paid for

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

no daily room service

housekeeping even did my laundry for 10 dollars

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

canario also offered to help with laundry

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

the hotel has a cosy little garden and a shared kitchen

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the laundry room was so convenient

great location in condado laundry area and rooftop pool

friends used the laundry room and the dryer took a long time to dry, had to run them twice

pool and laundry open 24 hours

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

amenities - beach trolley, cafe, laundry

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

the room has a kitchen, air-conditioning, a tv and a private bathroom

my kids loved the garden out back

the casinos and beaches are close to the proximity to walk

no breakfast

the coffee was great, decent breakfast, villa was very comfortable and huge

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

brighter laundry.

nice pool free towels for the beach overall great

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

the restaurant, and how close it was to the beach & other amenities & they did laundry.

my car was stolen at the parking of the hotel

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay

parking accesible

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

parking is not available

there s access to a communal kitchen where you can make tea or prepare your own food

communal feel through out with shared kitchen and reading space

easy to find parking in front, only one block to the beach, and really beautiful lobby and rooms

there is a cafe and communal kitchen for cooking

i was in cheapest (not cheap) room right next to kitchen restaurant & reception

wifi not adequate. no safe in the room.

right on the beach great beach bar nothing fancy, if you don t like hearing the ocean this place is not for

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

power outages, weak wifi

went to use the laundry mat and was robbed a whole wash cycle

aside from needing pool towels, laundry seems to be a serious problem here

rooms need to be updated and the kitchenette description is misleading

room service should be daily. here only every three days.

we booked the accommodation as 'pet friendly' but disappointed with restrictions advised

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

was clean, wifi was adequate

the pool sucked

the parking area should lower it just for lower cars

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

there's a laundry facility and restaurant inside the hotel, which was very convenient

there's a laundry room in the basement which is handy to dry your soaking beach clothes

laundry facilities were not the cleanest and a machine was broken

also it's nice to have a pool, gym, and laundry and restaurants downstairs

they gave me discounts to restaurants in their facility and that i was given free detergent for laundry; staff

i was happy to be able to do my laundry at their 24 hr laundry room

room cleaning and laundry

they do not offer a laundry service, but have washing machines and dryers so you can do it yourself

laundry room on the premises

didn t like how u have to press a button to leave things like the laundry room or pool

pool was cool on roof but too small to really be useable

enjoyed being able to leave the beach, grab a few drinks and amazing food from the rooftop bar & grill, go back

pool was great, restaurant / bar was great, beach was clean and beautiful

convenient location, amenities, restaurants, beach, pool, view

thanks again for accommodating us with a later check out and a delicious complementary breakfast