room with balcony overlooking pool area, as with all rooms

clear on booking that the kitchen cost an extra fee

we chose the place because it was along the way and claimed to have ac and wifi

the parking was super

kitchen utensils are very basic but adequate

friendliness; pool; good price/quality; while not in downtown, quite accesible

very nice hotel, especially recomend for families with kids as the warm pool in october was really a great

beautiful garden and pool area

we didn't have time to make use of the swimming pool, unfortunately

dog friendly, nice pool for the kids, free parking.

towels smelled strange, don't know if it was 'cause the laundry detergent or why

pet friendly stopover to spain

happy to help with our special requests for early check in and to stock our bags after check out (while waiting

good parking outside room

secure parking would be good.

comfortable room & good parking. excellent and very quick room service for dinner.

why allocate us a reservation time when in fact it was last order for your kitchen

great, bar and restaurant not open due to filming but we were informed before-hand.

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

small gym

lovely garden with excellent swimming pool

forget about taking your own car as parking is impossible

the grounds lovely with a heated pool

our kids hated the fact that the wifi was so terrible too

sitting room, bar and breakfast room should be air conditioned

room service

our kids loved the

shower part broken and mould; pool toilet not working: no real storage or hanging space in room; ev charger not

secure car parking, pet friendly.

very dog friendly with good bar facility

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis

ex in inlocation free parking breakfast very reasonable dinner buffet, fish and chips or ribs as much as you

is located in a quiet zone, near the beach, it has a swimming pool, different sport areas and a bar with a very

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

atmosphere at the bar on saturday lunchtime

there is no mini bar but there is free water and tea making facilities; the air conditioning was easy to use

great bar that is open late for a digestif after dinner

the wine at the bar was very reasonably priced and not the usual huge hotel markup

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

the fitness room/spa was well equipped for its size

being included in the club, hot and cold drinks, lounge, computer workstations, sun terrace, gym, sauna, welcome

a little gym with fair equipments, towels,

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

clean facilities and bedroom very comfortable bed excellent food nice sauna and gym excellent

mini bar fridge would be a nice addition and coffee with cafeine as only decaf was provided in the

wifi reception is mediocre but i got the end of the corridor room

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

because we were travelling with a pet, we needed a room with balcony

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in

wifi at times stalled

the wifi was not working at all

no room service

the elevator, comfy bed, location, breakfast, nite manager nathan

this is a pet-friendly hotel and our dog enjoyed his stay as well

breakfast was in a gorgeous room with a nice selection

desk staff excellent- hotel decor lovely- excellent old lift lovely bar area w books

we loved the pool

and flexible communication upon reservation, ideal for travellers with a pet, close to the center and

breakfast is delicious and served in such a beautiful location

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect

very nice staff and excellent kitchen. we arrived late and the staff had waited for us

dirty laundry was transferred through reception/breakfast room during breakfast time will never recommend

the electric flush toilet - needed reflushing a few times to clear. wifi slow.

wifi range was poor -did not reach the 3rd floor room where we stayed

bed kind of hard but that s just a preference thing. would be nice to have wifi in room.

the wifi in the little salon was not the safe kind.

laundry service was ridiculously overpriced

the outdoor swimming pool area, with its comfortable lounge chairs and attentive service, was wonderful

the quality of the food whatever we were to try at the pool bar was also excellent

the gym would benefit from additional equipment

direction anglet staff really friendly helpful and reactive breakfast buffet tasty great pool , bar service

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings

:( hair saloon :( no 24h room service

breakfast was outstanding, and the views from the outdoor pool were amazing as well

best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet

kids club with dedicated pool

the location, the food, the gym and the common rooms are all excellent

room service, late at night they only serve cheese and charcuterie

incredibly wide breakfast choice

was pet friendly but not in the bar and restaurant

my husband was working and they ensured he had good wifi and what he need

indoor spa pool was amazing

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

the included spa was a nice treat

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

i needed to register every time i wanted to use wifi. it was a pain.

good wifi and

the breakfast was included and was excellent with very attentive service

very good breakfast

they didn't offer any special pet amenities (water bowl, dog treats, dog bed etc) so the charge seems uncalled

was working whilst there and the wifi in my room was not good enough to work

the room was very comfortable and the dessert we ordered through room service was the best we ever had

reception and bar staff all spoke good english

the location is fantastic. the bar and the buffet breakfast was very good.

brilliant location. clean spacious rooms. lovely bar area

staff very helpful with good english (my french is not) wifi worked well

is basic but good however no room service apart from microwave meals

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

breakfast were great and well presented

some vegetables and fresh fruits at the breakfast would be appreciated

excellent breakfast in a super bright and fresh room too

breakfast was really good too

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

the staff: the reception, housekeeping, and room service were five stars

gym is very small and lacks gear

very friendly and professional staff. great room service.

wifi was not working.

t try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

the room amenities were great and the wifi was strong too

street moody at night 2 small dogs : 2 x the pet charge

room, comfortable bed, great breakfast right in the heart of the city

amazing view from the pool, lovely pool area

chateau with garden, parking space and exellent restaurant with michelin star on territory, polite and always

to the resort we had to drive in to town but it was easy enough and anne gave us advice on parking

to town 10 min drive to the promenade free parking breakfast was very nice service extraordinaire

property have wonderful landscape, nice fountain, good pool

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and

the way they treated my kids! they were super kind!

all staff were really friendly and helpful from reception to bar and restaurant

location and view we didn't used restaurant or bar but they looked nice.

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

loved how close we were to everything-the beach, restaurants, a playground for my kids

loved how close we were to everything-the beach, restaurants, a playground for my kids

got early check in for free without any problems

the bar and lounge area was not really used

location is amazing and it s very nice to have the bar on site

fantastic location, great bar and lovely staff

the room was a charming mix of old and new furnishings, and the wifi was very fast: i had to participate in

comfortable and stylish with a lovely bar area at the entrance

very central! allowed us to do an early check in.

weekend laundry service so no sheet changes and no clean towels unless requested

breakfast views of the sea great parking very central for bar and restaurants good wifi

no tea or coffee in room, had to either pay for room service or go out to get coffee in the morning

excellent location. helpful staff. cute bar and courtyard.

location lovely bar and garden

was dated, staff were seemingly new to hospitality had to ring the reception to get wifi password that didn

snacks in bar area

room service food is very limited in choice,

the wifi was irregular

family room was big and roof top was great especially the restaurant and swimming pool

glasses etc big pool with a nice surround of trees excellent breakfast near the beach easy parking

the bar and restaurant were closed during our stay

you cannot charge premium rates for this - again on thursday 13th the party noise from the hotel bar was

golf did not have golf carts

no room service

very slow wifi

poor wifi

hopeless wifi

only french tv channels, the wifi however is decent

getting wifi in my room could be difficult. parking was expensive.

loud air-con unit from neighbouring building. laundry room outside our door

the breakfast was so nice too and we would definitely stay again if we return to biarritz

hotel and super friendly staff pet friendly, right next to the sea and downtown ground floor rooms with an exit

nice bar and area to chill

bedding, wifi and shower are exceptional,..

no wifi in the room.

and the rooftop bar is fab

rooftop bar is excellent

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

wifi only worked in lobby/reception area

heated salt water swimming pool was wonderful

car parking was good, short drive to a lively bars/restaurant area on the beach

parking is good stuff for friendly in the restroom to the bar and reception room is very clean

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

hotel by the beach walking distance to ice rink, kids playzone and skate park

also has an arrangement with its sister hotel next door, giving guests access to their swimming pools

the property has everything (fitness, spa, pool, direct access to the beach) for great value for money

we also had only view to the parking spot

value for money, friendly staff, parking places at the hotel, large tv screen, boiler perfectly clean with tea

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

the kitchen and in particular the cooking facilities were poor.

the bed is super comfy and the wifi is strong (i could work and watch netflix)

the wifi was spotty at times, but other than that everything was top notch.

the kitchen area in our apartment was ok, we suggest removing the sliding door and track just to make

the kitchen has coffee maker, toaster, teapot

we faced the parking so that there is considerable noise from the street

place and lovely staff, fabulous swimming pool and beautiful apartment

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

staff were incredible and so was breakfast. pool is gorgeous too.

garden room was lovely, with a terrasse overlooking the swimming pool

very pleasant host. good breakfast. excellent shower facilities

lovely breakfast in the morning

very modest breakfast consisting mainly of bread

very comfortable night sleep, friendly welcome and secure parking. thank you

comfy bed and delicious breakfast, and so quiet. no noise from anything.

the property as a whole is beautiful with a sea view from the pool and lots of green

some kids were brave though

didn t use the pool, but think it would have be ideal

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

the room was lovely, the pool was perfect and amazing views to the sea

wifi was quite bad (i did not even manage to connect at all), as it was a business trip - it would

hotel is lovely , with lovely garden & easy private parking

great view over the beach. room was clean and comfortable. easy parking and very friendly staff

views of the ocean from our bedroom and public spaces - bar and restaurant

hotel bar closed at 10pm