location and bar downstairs on waterfront

view from the six floor of spa creek was great and so was the weather sun and mon

location and amenities, including available robes and room service.

the food was cold when it arrived from room service

we ordered room service , no room to place the tray

we were in room 323. it was noisy in the morning-garbage truck or laundry truck, etc.

ended up in a room next to the gym and it got a bit noisy early in the morning but i forgot to ask to move rooms

we checked in at 7:30 and called room service at 8:00pm

location to downtown cleanliness great staff interaction cool bar overall excellent hotel

really enjoyed the bar in the hotel

also said spa services but it is not in hotel

location was great. beds were comfortable. kids loved the pool.

barking dog

this used to be a pet friendly hotel. now, there is a 50 dollar pet

the hot tub, food, bar & the bloody mary mix was the best i have ever had!!

woke up not feeling so well and asked for late check out

love the bar too

the furniture and bath were exceptional, the wifi easy

wifi, extraordinarily uneven staff, terrible valet system (nearly made useful by extraordinary

wifi was mediocre but did the job

our chef was fantastic and prepared a wonderful breakfast each morning

features such as coffee & night cap areas in the parlor; hot breakfast by miguel in the lovely kitchen, easy

giant spa bathroom was a happy surprise

the room was lovely and the bathroom was truly a spa room as it boasted

plus private chef on the premises served amazing breakfast

plastic breakfast plates and cutlery were extremely disappointing, the breakfast was ok but rather limited

breakfast could have been better.

kids ran all over and were not supervised by their chaperones/ parents

new hotel...gym was good...breakfast buffet was just average...

room was right over the outdoor bar area and all we could hear was them talking until late into the evening

bar very expensive, 2 cocktails and 1 beer total $56

breakfast options are very limited and the qty

breakfast was good, only complaint was the coffee was not good

their breakfast is average at best and feels cheap given the cost of the venue

the laundry room was not available as new machines were being put in, but that was the only problem

no pool and only one laundry room with one washer

hot breakfast, big plus is free washer and dryer for laundry

free laundry

fantastic staff...free laundry!!

laundry services free

laundry room was shut down due to the floor being renovated

towels to trade in for clean ones were not available because they were still in the laundry

the idea u had laundry was covenant for me..and kitchen in room

additionally the dryers did not work for my laundry

it was nice to have access to the guest laundry

more choices available for purchase like baby wipes or scented laundry soap would be great

quietness.free breakfast,including fresh,hot foods.big rooms with luxurious beds.

working in hallways or breakfast area, snacks and drinks very limited, lots of noise in hallways kids and above

stayed in a king room suite with a kitchen

i stayed three days with no trash pickup, laundry and toiletries

heist laundry was overpriced to use wash n dryer.

good size room and facilities. friendly staff. laundry facilities.

laundry use too expensive

issues; the pool opened right before checkout, but the kids were still able to have fun before

there was no laundry bags in the closet too

excellent hotel, the laundry was free, the breakfast was good and the personal very friendly.

clean hotel, great location and friendly staff. breakfast was good, parking is easy.

easy access to town with free parking

convenient, easy parking

still rehabbing so fitness room wasn t available nor laundry facilities

of the entire staff; the cleanness of the entire hotel; the quietness; the low cost of the laundry facilities

there is a laundry room available that takes credit cards, this was handy

liked having laundry facilities on site but only 1 washer wasn't great as i had to come back to do other loads

to change rooms because there was a smell in the bed i couldn t tell if it was urine or just damp laundry but

we extended our stay and happily used the laundry too

is someone smoking in the laundry room or in its transition

continental breakfast was better than anticipated

pool hours could be little longer

amenities offered, pool gym and breakfast

second the room they gave me was a smoking room above the laundry

front desk staff normally away doing laundry

there was no toilet paper in room an bathing laundry was ragged

laundry room is on the premise

believe they put us in a pet room on the first floor, but there was no place to move to, which smelt like pee

laundry and restaurant on site. close to shopping and other needs.

i didn t know if it was the detergent that they used on the laundry, but i felt itchy and i got a few hives

laundry facility was out of order.

old equipment and tv connected to gym equipment in gym not working.

very comfortable bed, good pool/jacuzzi, wonderful staff.

but hey maybe they have 4 kids and that's their time to cut loose because i wanted to bring her a bag of ice

dinner through room service

advertised a bar but it was not open on the weekends.

a roach in our room, the spa tub broke, the breakfast wasn't complimentary, and the high speed wifi was an extra

unwelcoming receptionist sow elevator - not working properly poor wifi

self serve laundry available

extra space in the lower level as we were able to play cards while waiting for laundry to be done

it had laundry services and we were able to wash our clothes

you can do your laundry

we used the in house laundry facility to wash his clothes for him

amenities, laundry

laundry room was out of order.

24 hour laundry. i work during the hours of operation.

we went there at 1 and was told no laundry mat or towels available until

very comfortable. great parking. rooms are large and clean.

the property just wish it wasn t a current pandemic so i could have enjoyed the bar/dining and pool

no pool

pool was small and cold

the fact we couldn t utilize the bar and we had to go downstairs to pick up door dash

bar being exactly in the lobby

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

parking close, breakfast options plentiful and very comfortable beds and pillows.

the lifeguard at the pool wasn't pay attention to the kids at all

friendly staff, laundry, pool

was an antique car/motorcycle show one evening that no one warned us about, and the parking lot became very

are perfect, over looking the harbor, rooms are clean comfortable, grills, pool, plenty of parking

the pool closes @ 7 and the bar closes early as well

parking was terrible because of the car show

locals get pool passed during the day, so the pool can be quite full which also limits parking

cheap laundry and a fitness room supplied with a good weight range dumbbells

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

we only stayed 1 nite but used the laundry facilities every thing was

there is also guest laundry available

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

laundry machines were expensive and didn t dry clothes all the way

gym was nice

great breakfast choices, 2 different syrups for the waffles instead of only maple

parking

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

there were plenty of trees for shaded parking

the spa bath.

parking close to room, quiet. bed was comfortable.

access code for wifi was not given until asked

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

rate was decent for the holidays. the onsite laundry services was convenient.

the parking lot was never plowed and several people's vehicles were stuck in the snow

wifi wasn t good and the towel they were limited on the towels and they did ask me did i want my

there was ample parking.

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

the kitchen is very convenient as well

didn't like that i couldn't use the wifi, because that was one of the reason i chose this place

i love that i have a kitchen in my room

wifi didn't work

one even locked herself in the laundry room and squatted for the night

is friendly, there are places to eat in walking distance,swimming pool is open

fact you leave parking lot and park in another parking lot

man who was working the desk when we checked in and the man who drove the shuttle to the airport were both some

pool was empty

- also, in their website it mentioned about them having laundry service available

also the laundry room is located on the 4 th floor and i am on the 2nd floor

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

didn't like being by the laundry room

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

awesome amount of space, great place to do some laundry.

only thing i suggest is to keep laundry room a little bit more clean.

the free laundry and dishes in the room

, free laundry facilities, nice gym, quiet

there was a gym, laundry room and pool on site

comfortable and firm, breakfast- food and beverages were very good, shuttle was prompt and convenient, location

kitchen rooms to make you feel right at home

shuttle free to all close by attractions

the gym

parking lot was dirty if pet friendly provide poop bags and a place to drop it off

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

i liked the pool and gym too

convenient to airport with the shuttle

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

was clean you can see the dirt in the crack of the floor very black and i also didn't like no room

the indoor pool was a huge plus for our kids

staff was awesome and a free shuttle ride (with tip of course) to the casino.

provides self service laundry and detergent.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

parking is expensive and the pool area opens very late in the morning it should open early for

it was frustrating as the kids were tired

how they clean the rooms and how dirty the hall way was, how loud the kids next door to us were.

the place was clean. good breakfast food

elevators were old/outdated, and the gym was pretty small

shuttle

clean, great breakfast

welcoming & pleasant, room was cleaned each day, breakfast was good with a variety of choices, parking was

i did book based on the amenities of room service, restaurant on property, and laundry

it was close to the casino & restaurants

love the shuttle to md live both ways, date night bonus! no one had to drive!

room was clean. tyerell and robert were great. check in was smooth and shuttle was convenient.

was a snafu at the airport regarding the location of the complimentary shuttle service

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

pool was too cold for thekids

as well as kitchen

floors in kitchen were lifting!!

the laundry room was on 1st floor, a plus since we needed washer & dryer

pool had too much chlorine

large room great kitchen super location

to noise in my room mind you i know how much noise you are suppose to make he claimed my kids was stomping and

the room was nice, kitchen area clean and in order

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

even when i went to the laundry room to get some more those were dirty as well

the breakfast buffet is back. guess laundry room.

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

it is pet friendly

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

the nosie that kids made in the hallways very rude

the kitchenette was a bit tight for both of us to fit in

bathroom light didn t work and lobby was very warm pool was not working either

they have a spa advertised, when i contacted the front desk, i was informed that it hasn t been open since

and many shops right in the parking lot

i visited the gym, had dinner, and visited the casino for a short period of time.

no free drinks in the casino!

for parking (the free parking garage), wifi, beverages in the room, etc

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

laundry was a little pricey.

the shuttle drivers are very friendly, punctual, and professional

updated rooms with a lot of space. friendly staff. located next to restaurants and casino

site laundry(washers and dryers)

staff, room, comfort and free laundry and gym equipment

best part was laundry was free

laundry services and miniature room kitchen

room size. free laundry room, cleanliness, location

they have an airport shuttle, and the shuttle will take you to surrounding businesses within a 5-mile radius

their shuttle to and from the airport is very reliable

gym was immaculate

the swimming pool doesn0t have a place for changing ourselves which make it a bit inconvenient

parking wasn t quite enough around the hotel

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

facility mostly quiet, guest laundry much appreciated

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

i could go the bathroom in peace (which doesn't happen much when you have kids)

kids were rimping up and diwn the hall until

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

two of the four laundry machines were inoperative

called for washcloths and towels and they dropped off towels only in a laundry bag

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

the gym is

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

was a restaurant and bar area available

helpful check-in staff, very efficient processes both for checking in and arranging extended parking, bright

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect

was not told there was a $25 a day pet fee

did not have breakfast

excellent breakfast friendly and courteous staff porters helping with luggage

i made bad choices and did not enjoy my breakfast

the spa was wonderful

the restaurant and spa were right on the property so there was no need for us to go very

the staff were friendly, polite and helpful. there was a laundry

laundry and shuttle available. breakfast option was relatively good

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

no pool, no housekeeping, no breakfast

with a checkers fast food place, a dunkin donuts, and the hotel restaurant called 9-5; where your breakfast is

when we arrived at the hotel to do the check-in, there were homeless hanging out in the parking lot and the

no information about room service or breakfast or anything inside the room

i just wanted to know at what part of the hour does the shuttle

property is close to bwi, staff friendly, very clean and we park our car there and use the shuttle

but i had my kids with me, i was really close on just leaving everything and going down the street to 7-eleven

shuttle service back took a little longer than we anticipated

then i was doing laundry and found 5 different bugs in there within 20 minutes

are good and the guest laundry room is very convenience

the guess laundry room there was plenty of hot water t.v. channel were ok

that it was under construction and that none of the amenities were available, no fitness , no laundry center

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

sign to vending led to laundry. were there vending machines anywhere?

only stairs, laundry room/ice machine not secure

great laundry facilities

laundry facility and the area(safe and clean). close to airport and transit systems.

except the laundry area was dirty for 3 days i refused to wash my clothes

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

the pool is very small but that is the only item i can mention that is not up to my standards.

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

room service was very upsetting

he held the laundry been why i put the stuff in basket

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

wifi was good and there was laundry machines which i am was glad see there

access to pool, fitness room and laundry

was able to access the laundry facility and the fitness center

there is an option to do laundry, with supplies provided by the hotel

kids running around unsupervised, people doing laundry, walking around with no shoes

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

pool was out of order for repairs

comfortable, great staff with positive attitude, pet friendly, good size room, very clean, breakfast was

ants in the kitchen area

only complaint was the pool was not clean

always choose this location,but i was surprised when,i saw pets

the hotel was great my kids loved the pool and the service was nice

dated, toilet to low, and looks like a toilet for kids

dated, toilet to low, and looks like a toilet for kids

the hotel was great my kids loved the pool and the service was nice

the bar was closed on friday and saturday evening

there where only two laundry facilities and both where not working nothing worked

they offer a great breakfast included in your stay and affordable laundry service as well

the laundry situation is ridiculous

your laundry rooms are so disgusting old and half working

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

laundry facilities not operating.

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

laundry took quarters but there s no change machine and front desk didn t have quarters

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

heater was as loud as a laundry machine running all night

kitchen suite room was clean, and comfortable.

location. price. shuttle!

didn t get a chance to eat breakfast or visit the bar

the kitchen

extra laundry and trash bags were not there

breakfast needs more vanilla creams lol

very customer-focused staff and great breakfast choices

had the king suite and it would make sense to have to chairs in kitchenette instead of one at table

the bfast options very very few but the kitchen staff made omelette for us on request

i didn t like that they had no change for me to do my laundry

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i went to do laundry in the laundry room and the washer and dryer worked

restaurant, bar and pool were closed

great value for quick access to the mall/casino. bed was comfortable and ac worked well

couldn't give the breakfast to my kids because they was allergic to everything that was offered

i'd book again without the kids just to sleep all weekend

the pool area and hot tub was great for the kids to do where there

the hotel also provided a shuttle to and from the airpot and the front desk staff was very friendly in booking

the pool was nice for the kids, but i couldn’t enjoy the hot tub

parking was a bit challenging

been staying here for years now. clean, comfortable and love the shuttle to/from the airport.

staff was very friendly and helpful has a nice gym and basketball court

helped me figure out shuttle to the airport for quick turn-around

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

there is laundry facility on site and the front desk will change bills for coins

towels had hair on them and there was laundry left in the room by the previous occupant

the laundry room was the cleanliest place with the vending machine hat broke the second day

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

laundry machine broke down and we had no clean sheets or towels for 3 days

no laundry and no microwave

a guest laundry

also no breakfast or self-service laundry

also, there is only 1 shuttle

they also had a complimentary laundry area and complimentary coffee

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

although i had a coffee maker there was also free coffee in the laundry room/snack store

low to no quantities of snack items and open doors to the working laundry area

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

food and bar service was limited hours

room service food was good. the bed and pillows were excellent.

every employee from front desk staff to shuttle drivers to housekeeping were so friendly, kind, and went out

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

love the bed and pool

gym, the pool was under repair but im looking forward to future visits, breakfast and overall

proximity to airport, and shuttle service.

with all the postal trucks parked in the road when you are trying to get in or out of parking lot

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

the breakfast had a both hot and cold options which was very nice

staff; great breakfast; room was very comfortable; was able to get a later checkout time

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

the pool was closed and the ac was not working in the lobby for staff

no room service

the breakfast selection was excellent

wish it had more laundry rooms

it s location and they have shuttle service

problem with reservation because internet wifi system was down

enough parking spaces

noisy kids in the hall and in the next room.