free wifi but don't give you the password

no adequate air conditioning,no cable,they had ppl changing car parts from car to car in parking lot and one

i needed tge wifi password and i couldn t get tge guy to answer, and the cockroaches were so bad the were

parking lot is a little chewed up.

pool was big , clean amd fun, breakfast was delecous , we stayed in the suit room

no restaurant on premises, buffet breakfast is good.

staff was great, free breakfast . also enjoy the pool and gym

hotel was convenient. breakfast was absolutely wonderful.

parking

no laundry facility

laundry detergent must be very strong because my face broke out

didn't like that i didn't know it was pet friendly, although we weren't looking

very plentiful, delicious breakfast

there was plenty of available parking

the supplies in my room had not been refreshed with care no laundry bag, no cups in the bathroom

very clean. good breakfast. plenty of parking.

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

parking was limited and the walk to the side doors were not shoveled and salted

wifi wasn't great but not a huge issue for us.

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

king size bed was so comfy, great room space, great coin laundry available, close to

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

the guest laundry worked well

location with plenty of parking; area for pets; plenty of towels and hot water; plenty of blankets and pillows

affordable quiet good parking

room smelled a lot like cigarette although we requested a non smoking room

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

kitchen cabinet needs repairs

they did not have any laundry soap stocked in the paid dispenser

guest ice and laundry was easy to reach

very friendly staff. good location with free parking & breakfast.

beds, shower pressure, restaurant, parking, location

love having music and restaurant and bar all in one convenient location.

breakfast was really good laundry facility was also

needed to do laundry and the dryer didn't work

i was told that there were not any clean and i would have to wait until someone came in to do laundry

i could hear the laundry machines running past 11 pm. not cool.

good gym equipment

broken windows, glass in the parking lot, the halls need paint badly

mini-kitchen with cooking gear and utensils in the room with a good-sized fridge

first room we had was on the ground floor with 3 points of entry, one being to the parking lot and one to an

location and kitchen

the location is good, the beds are comfortable, and the studio's kitchen facilities seem good.

the bar staff to take disputes with each other away from guests, if possible

gym not accessible

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

room service food, service was great but chicken wings were under cooked.

room service was top notch

was hard for the price, should offer free breakfast kids running around hallway and yelling

pool area was clean and beautiful

they have an exercise room, hottub , pool, and onsite parking

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub

cost of parking, quality of wifi

the towels were so soft, kudos to the laundry team

you like wifi, don t accept room 213 - while there isn t any

also, could not get wifi in the room at all which they were unable to resolve

no free parking, no gym, no spa, no room service, no daily housekeeping, no free breakfast, and they have weak

the fireplace was great. the changing color flames.

nice pool area and laundry facilities

wifi was terrible, i had to pay for parking $15 per day + city taxes and the parking was not even

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

nice rooms. eclipse welcome package. nice view of square. nice gym. nice staff.

the bar & restaurant close early

desk service was amazing, great guys working the desk joking with the kids before our night out

bathroom in my room, room service seemed to miss cleaning the sink

a lot of noisy kids, expensive to park, mini fridge didn't work

this was a huge deal to my kids

gym and lobby

breakfast doesn t have 5* quality. no laundry service

highlights were the amazing shower and outdoor spa pool.

parking is tough i do not like valet parking my vehicle but they worked with us and let us park our

valet parking at no charge ( just tip

the warm spa pool was a real bonus

no extra linen for the sofa bed. no laundry bags in the closet.

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

the wifi was terrible

a small gym was available but i did not use the facility

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

the small kitchen had plenty of dishes and enough paper towels with dish soap for hand washing and detergent

no free wifi in guest rooms

i ordered a ton of food through room service

excellent location! beautiful room! excellent room service!

the friendliness of the staff, and the room service robot

the wifi was terrible, barely usable in my room.

we appreciated that the self laundry

the breakfast tastes good. nice big room with a view.

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even

nice breakfast. the location is also great.

everything how fridays was connected the gym the beds and the tvs and bathroom

pool,small bowling alley, nightclub all within

didn't like where i stayed at the hotel, and i had to go to another place to go to a bar and to eat there,

it was cool. hard to get towels and bar soap when we needed them.

didn't eat the breakfast

no breakfast was included

breakfast was so delicious served beautifully at the table

fireplace in my room didn't work and that was the main reason i booked at this hotel

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

wifi in the rooms can be spotty

one has the fireplace nd the other is a small bar area with a pool table

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

continental breakfast was well varied and fresh

walking from pool to your room - i wish i had packed slippers instead of putting my boots back on

highly recommended, breakfast was good, the entire was place was very clean too

the breakfast was very good, lots of options, area was well maintained.

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

modern and clean laundry (credit card)

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

convenient customer laundry, paid by credit card

the laundry room was perfect for travelers

is somewhat difficult to obtain change for laundry machines

i also appreciated that they had laundry facility

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

a great breakfast and the host friendly manner that started the day off right.

the communication, the room and the breakfast

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the breakfast option was very good. this was very convenient.

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the highlight of the stay was sitting the bar with bartender marty, good food and marty's a great bartender

no room service

nothing really to fault. would be handy to have a bar fridge.

the location is amazing. everyone is really kind. free parking.

the ventilation was poor, as well as the air in the gym was catastrophic

help from morning staff when she decided to charge me another pet fee for staying an additional day

the conveinence of the kitchen

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

that it was pet friendly. and having the kitchen is always a plus . having a plus.

its not in a bad area and gym was open 24hrs

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

one suggestion is that you may need a machine to change billa for laundry

had to go to the second floor laundry room to use a dirty

super upsetting to know that they cut corners on laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

great parking lot

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the staff said it was their laundry detergent that caused the stains

it had a hot tub. it was a smoking room.

i loved the spa tub.

at this point we were happy that we finally had a room however right across the hall the laundry room was

00 for the parking, which we could have gotten free somewhere else there were only 2 towels in the room

wish the pool was fixed

pool closed, no wifi, breakfast gone by 6::30, garbage overflowing lol around the building, no pillows for pull

breakfast is not good

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

morning room services, no microwave in room, did honor request not to be at end of hall

the staff was so friendly. the pool stays open until 11.

not have notice the room service is every other day, pool area had no towels, coffee pot in the morning was

was great close to the airport and shuttle service was excellent

the laundry room is listed as an amenity but not available.

laundry machine needs maintenance

ok to spend a night and to wash your clothes there (laundry room)

friendly front desk staff cheap laundry room allowed urgent clothes washing

laundry room is still closed and no water bottles available during breakfast

laundry room in hotel

could have had a few more options for breakfast, for example there were no eggs.

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to

the breakfast was boxed like a kids afternoon snack with gross sandwich in a premade and preweapped

excelent maintenence, new, many facilities, good breakfast.

clean room, update building, easy self parking.

there was no free breakfast, and there were only two items (bagels and a breakfast sandwich) available for

spotty slow or nonexistent wifi on 3rd floor

parking was easy, and right outside of the door

scott the manager & all the managers and the breakfast staff, especially

the room was a bit small. the laundry was not functional.

we enjoyed complimentary breakfast, free wifi, parking, and air conditioning during our stay.

it s very clean place free parking and breakfast. nice

convenient, affordable, nice beds, nice breakfast

breakfast good