she gave us a late check out and was very understanding

nice rooms and indoor pool

nice little lounge/ bar area with nightly happy hour specials served by friendly bartender

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day in the

late check out wasn't problematic-free parking

location was great for visiting and rooms nice. gym was awesome

there were a quick option for the kids for breakfast continental breakfast would be great

early check in

there kids were jumping in

check in was pleasant staff very helpful offered late check out

the bar and lounge and breakfast. the staff was awesome.

the ours the bar was open (no coffee after 9:30?)

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

unable to accommodate a late check out until the morning of

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out, and there's lots of restaurants, movies, etc within walking distance

we were able to early check in and late check out

was a condom in the pool i told front desk after removing my kids from the pool

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very disappointed

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

literally given the furthest away room from elevator and denied late check out

late check out, and what i loved the most was that they stored our bags for us even after check out

no late check out

friendly staff, like the late check out, roomy suite.

little kitchen with microwave and fridge

also, had a late check out

eeping in after a night shift) and was woken up by housekeeping attempting to

the location and late check out

connecticut is fully open, yet nobody cleans room during stay. gym is closed still.

there were kids running up and down the hallway until 1am.

clean smelling and late check out. bed was excellent! refrigerator in room, cleanliness.

the staff were beyond accommodating with an early check in at no cost and a late check out as well

the bed was very comfortable, black out curtains and room was spacious. gym actually okay too.

pool not working

) was very friendly, helped me with early check in and was a great representative of the hotel

peace and quiet and location,late check out awesome

i love waking up to fresh, hot breakfast each morning during my stay.

the hot breakfast and the chef were top notch

hard to get in and out of hotel parking lot due to traffic congestion.

breakfast great, pool awesome love the shower soap and moisturizer

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

we were permitted late check out

was great - i needed an early check in and late check out, and they were very accommodating

room service staff didn t recognize that we are four in the room even we informed them several

the kids loved it

the kids loved it

we were very thankful of receiving a late check out status, thank you

clean, lovely and helpful staff, the pool looked really good, i didn’t get a chance to indulge unfortunately

the hotel itself was very clean and had good amenities available (pool, fitness room, vending machines, complimentary breakfast)

very clean. very good breakfast

there is a laundry room