i was a late unexpected arrival and they were very gracious in welcoming me

love the place, a pool for relaxation, the breakfast was superb

had 1-3 swim instructors plus students in it every time we took our kids to swim

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

free parking and few shuttle if you need it

letting us have a late check out time to accommodate our flight tonight

clean rooms. great staff. excellent breakfast.

big tv screen plus breakfast in a bag enough to feed a hungry man like me

incredible staff, great breakfast buffet, spotless!

the breakfast bar was excellent and the beds were comfortable

it was able to get a late check out which was so incredibly helpful. thank you!

bed really confortable, breakfast very good variety and good good!!

such as the guest laundry room and gym are fantastic

feel even with the pandemic you can still find a better way to provide a better breakfast i can bring me a beer please in the

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

very friendly staff was very clean and we enjoyed the pool

affordable. free parking.

t not uncommon with other hotels)but the hotel offered us a

with refrigerator, coffee maker, large lcd television, and fast internet - very nice whirlpool spa and heated indoor pool and fitness room

staff was friendly and super accommodating. easy late check out and bed was so comfy!

an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

proximity to golf course

even though the room has a bar kitchen there is nothing at all in the cupboards

we had a late flight that came in at 1am and they offered us late check out (which was free of charge)

i liked the underground parking. i liked that the room had a kitchen.

more fruits at breakfast

even with shuttle service, the staff was very accommodating with offering ubers or taxi due to the shuttle

nice clean 1 bedroom suite with good size kitchen and bathroom.

the staff were very attentive and helpful, providing us with a late check out given our

kids enjoyed the pool

location. facilities were good. enjoyed gym and swimming pool.

breakfast bag supplied for those with early flights

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

granted a late check out, which was very welcome.

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

location, possibility of late check out, cleanliness, room size

late check out until 6:30 pm for just 50 cad

we were allowed a late check in past midnight and a late check out which was very

got in late on a stop over and checked it

i like the most that they offered the late check out as our flight is late in the evening

planes since its right across from the airport takeoff lanes but didn t bother us or our two kids

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

near the airport and provided free shuttle service to the airport

was really disappointed to be declined the request for a late check out by just 30 mins

the front desk made sure we had a shuttle to meet us and they gave us a late check out when we couldn't get a flight

we had a late check out at 1 pm and luggage stored after that

staff allowed a late check out then stored my luggage so that was nice

convenient, free shuttle, tasty breakfast, nice recently renovated rooms, small, efficient gym

they did everything to accommodate, granted early check in and late check out no extra charge

room was great clean, tidy, comfy bed and the offer of late check out was great, close to airport

clean, easy check in and check out and good shuttle service

r an airport restaurant) and shuttle to the airport was on time

shuttle service was punctual and ran 24/7, which was really convenient

comfy place to rest. late check out was nice.

great breakfast. spacious clean room

easy access to airport free via shuttle service and great room and breakfast

very close to airport and shuttle.

amazing staff and great breakfast!

we also asked for a late check out and there was no problem with that either since we were already members

amenities in the room and the sunday morning breakfast

everything amazing. breakfast was top notch

breakfast was good; glad there was gluten-free bread

of the cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

they gave us late check out

place hey don't say what's on the web sit 2nd never clean our room 3rd they put us close to the gym room lots of noise my husband told them why they put us there they said it was not up to him

wifi did not work in our room for the entire visit

wifi wasn t working the first night

free parking

the lady at the reception blamed the late check out on the outsourced cleaning team

didn't honor my genius reward which is late check out for 2 hours

some of the facilities in the swimming pool were not functioning

not property s fault due to covid only a boxed breakfast.

he helped us with finding a luggage cart and a parking spot near a door

very kind at the check in, allowed us early check in and late check out. everything was great.

he was asked if its possible to get a late check out as we wanted to go to church first

parkingif you come in an late check in

they also extended a late check out, even when they were sold out

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out and swiftly address anything else with the room

was cleared but they were very professional about it and made the next day easier by giving us a late check out

hotel scored big with me just by allowing me to an early check in the morning and one hour late check out the day i was leaving

they provided late check out

accused me of making up a conversation i'd had with one of her team regarding a late check out

flight was late the day i was leaving and the management had no problem giving me late check out without