it was able to get a late check out which was so incredibly helpful. thank you!

breakfast was excellent

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer spinning was very loud but the clerk at

such as the guest laundry room and gym are fantastic

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

i was a late unexpected arrival and they were very gracious in welcoming me

breakfast was good with amazing staff. the pool with warm water. great for the kids.

pool was great for the kids!

it was very clean and friendly . we enjoyed our stay here free parking and wifi

excellent location, modern and lovely pool/fitness areas!

letting us have a late check out time to accommodate our flight tonight

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked there

incredible staff, great breakfast buffet, spotless!

gym can use more equipment. wish there were more restaurants near by(walking distance).

the bar could be a bit fancier. the bartender was however very nice and helpful.

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

very friendly staff was very clean and we enjoyed the pool

affordable. free parking.

t not uncommon with other hotels)but the hotel offered us a

with refrigerator, coffee maker, large lcd television, and fast internet - very nice whirlpool spa and heated indoor pool and fitness room

the staff were very attentive and helpful, providing us with a late check out given our

bed and pillows, breakfast was fabulous they catered to our dietary needs when asked

pool

breakfast was awesome

they honoured my early check in and waived it because of my bonvoy loyalty

staff allowed a late check out then stored my luggage so that was nice

we had a late check out at 1 pm and luggage stored after that

was really disappointed to be declined the request for a late check out by just 30 mins

the front desk made sure we had a shuttle to meet us and they gave us a late check out when we couldn't get a flight

great continental breakfast

us as due to a flight cancellation we did not check in until the morning and were given a late check out to 5

location, possibility of late check out, cleanliness, room size

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

we were allowed a late check in past midnight and a late check out which was very

late check out until 6:30 pm for just 50 cad

i like the most that they offered the late check out as our flight is late in the evening

got in late on a stop over and checked it

our kids were staying in this room and we told them it was extremely unsafe

i even enjoyed a dip in the pool

good rooms, nice bar and food, good gym.

they did everything to accommodate, granted early check in and late check out no extra charge

room was great clean, tidy, comfy bed and the offer of late check out was great, close to airport

large rooms, pool, close to airport, clean, good food

clean, easy check in and check out and good shuttle service

clean, quiet, free shuttle ud83dude01

comfy place to rest. late check out was nice.

they offer a free shuttle from the airport

breakfast was fine and the location of breakfast room nice and bright

excellent value - airport shuttle provided great service

excellent shuttle service to the airport an extra bonus

we had a late flight that came in at 1am and they offered us late check out (which was free of charge)

staff was very friendly and welcoming, the size and cleanliness of the room the facilities, the pool was very clean and warm

very new and clean hotel. pool was nice

the airport shuttle is only hourly so we took a taxi on arrival for 30 dollars

room size and amenities with fully serviced kitchen; airport proximity; pool

staff was friendly and super accommodating. easy late check out and bed was so comfy!

pool used for swimming lessons on sunday morning so a bit awkward to use as a hotel guest.

cleanliness. the pool, sauna and gym were opened this time. we love it

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

the whole experience. and the kids liked the pool.

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out and swiftly address anything else with the room

he was asked if its possible to get a late check out as we wanted to go to church first

parkingif you come in an late check in

very kind at the check in, allowed us early check in and late check out. everything was great.

they also extended a late check out, even when they were sold out

allowed late check out and stored bags for extra 4 hours beyond check out time

these included cutlery, microwave and a small kitchen sink with dish washing liquid

kitchenette had lots of plates, pots and pans, cutlery, glasses which was great

corridors were a little smelly, and the bar and the restaurant was closed on sunday, i had never heard that earlier

small kitchen with 2 burner stove, microwave, refrigerator

they provided late check out

was cleared but they were very professional about it and made the next day easier by giving us a late check out

hotel scored big with me just by allowing me to an early check in the morning and one hour late check out the day i was leaving

accused me of making up a conversation i'd had with one of her team regarding a late check out

flight was late the day i was leaving and the management had no problem giving me late check out without

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

the hotel also provide flexibility in late check out

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

- bed extremely comfortable - room service excellent, food excellent

the hotel staff was really accomodating for early check in and late check out

room were very nice. they allowed early check in and a late check out.

two separate beds, a view of the charming street, wonderful staff and a late check out

let us have an early check in and late check out. easy to got to from the train station

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte dining but closed for lunch however countless food options are steps away

when asked to extend for a late check out because they promised water back on later so i could have a shower

requested late check out, which was approve at free of charge, when we asked to stay until 3 pm, then answer

was ready upon arrival, handy to the bell centre, cora's, late check out, and they were able to store our luggage while we waited for our flight

late check out 1pm instead of 11am

a late check out was possible, thank you for that

we also asked for a late check out and there was no problem with that either since we were already members

very clean, easily accessible, wonderful staff, nice pool. great hotel.

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

very spacious and quiet. pool is nice and the breakfast selection was good

tile around the pool was extrenely slippery