late check out included

the boss gave us late to check in and late check out

location, family chalet was basic but perfect for what we needed with good kitchen and bathroom

laundry on site and

replacement bedding and towels ie laundry service amazing

the bar we used was friendly staff again it was safe

5 late check out was very useful

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

no room service so no tea or coffee replenished no clean towels and we had to ask for tiolet

the room was huge and it was very clean and the price was epic and the breakfast was very good

good choice for breakfast too

when arriving and asking reception if it’s possible for a late check out which i was told on the phone by a colleague the night before it shouldn’t be a

5) very quiet bedrooms (& was able to get late check out- again for my ill daughter)

late check out granted

unsure how that is a premium room and he also let me stay an extra half hour late check out free for the issues

started the day with a gym session and then enjoyed a good breakfast

nice late check out (12 (-) we pushed for late check out and another staff member said we could have early checkin and late check out as (+) late check out time (+)location easy check in late check out nearby parking with discount

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

excellent breakfast

would recommend this hotel as it is good value for money, very clean, good breakfast, friendly staff and good location

room service/cleaning maintenance staff not friendly

breakfast was excellent and the late check out time was a bonus

did request late check out that they aproved at the rate of 10 / hour

allowed early check in and late check out. clean. beds comfortable.

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

room service breakfast could have been better considering the price

friendly staff easy to check in , out and arrange late check out

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

we could check in early which really helped as we'd come a distance and we also had complementary late check out which was unexpected and incredibly convenient ag this time

spacious room and late check out option

be nice not to have to pay for late check out

we got breakfast included which was also lovely and fresh and the hotel staff arranged us a late check out at 1pm which was really convenient for us

receptionist very helpful and room service and quality of food very

breakfast was delicious and arrived as room service due to the refurbishment

great bar downstairs

they had a gas fault while we were there and menus and room service were severely restricted

lovely hotel friendly staff generous room size with the option of late check out

parking was good, very friendly reception, lovely clean & comfortable room and great shower

there was a bar in the hotel, a subway nearby and a restaurant opposite

the children area with the reading corner was a good idea. kids gift packs were nice.

wish thee was some outdoor space for kids and a bit of green area or mini-garden

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

location, late check out for ihg members, good breakfast

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference the next day

is amazing bathroom is amazing kids enjoyed there sofa bed and running around the tv s absolutely beautiful will be back again and

top lad at the bar came up with an ice slushie as a replacement, which was banging

the bed, the tea/coffee facilities, free breakfast items and the late check out.

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

customer info on wifi or how to work the tv and no water glasses provided

parking was available at the rear of the pub

friendly bar and nice food

very helpful staff. late check out option for 10 was very useful.

i asked for a late check out but was woken up early regardless

there was no option for late check out, even though i sent a request well in advance

clean, comfortable n lived late check out

the late check out is super

great convenient location late check out

late check out, 24/7 bar, friendly staff and the room was perfectly suited to us

late check out fee was expensive, £10 for every extra hour

loved the late check out

after explaining the false alarm for us to locate the cancel button then lay down rules for the kids

free late check out until 2pm was fantastic

very spacious, great bar area and the rooms were great

bed was amazing comfortable and the staff were lovely, especially the waiter who brought room service up for me

check in time is quite late compared to other hotels and they charge for early check in

check in till 3pm -early check in not accommodated even by an hour - which meant had to get ready in hotel toilet for

shower and comfort of the room was excellent and we were aloud a late check out free of charge

quick check in, great location, amazing gym!!!

great staff, great food, very nice for kids

the room was big enough for our family ( 2 adults and 2 kids ) comfy beds ,nice size bathroom and kitchen corner ( small fridge,kettle ) our family was

good gym

late check out and it was clean

breakfast was very good booking in was good and helpful the bar person was very good

there isn t really anything to fault with this hotel. lovely staff, clean room and a good gym.

free wifi good in room and communal areas

good soundproofing, comfy bed, hot shower, fast wifi

check in and late check out

accommodated an early check in and late check out

room breakfast

the location was perfect .breakfast same but fresh. our room was cleaned everyday .

excellent breakfast

reception desk before booking to check that they offer a late checkout service, was told they did and given the info on the extra charges

two room keys late check out of 12 was a bonus room was a good

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

lovely staff, easy process, nice room, will use again , late check out time was a bonus

have late check out for no extra charge

facilities and option to join as an ihg member for late check out

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

the bed was really comfortable and it was great to have complimentary late check out (2pm)

good range of breakfast

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

particularly spprected late check out and extended breakfast

the bar was still open

i was surprised and pleased with the very good coffee at the breakfast. mini gym is also cool!

our room and the room service were very good

location ,room bar area

the breakfast buffet was really great with something for everyone and it was good to have a late check out and to be able able to use the leisure facilities until we left

late check out at 12 noon meant a lie in or extra use of the spa facilities was

the people occupying her room were granted a late check out, even though they knew my mother has called a head and was told the room would be

the kids felt like they were staying in a

the golf course is beautiful and i do not play golf but appreciate the beauty of the land, the building

in ans i as told i had been upgraded to aztec hotel and spas whichever was amazing also with a late check out of 1 pm with full use of the spa

no bar or restaurant after 8pm

location. comfy bed. clean room. ev charging. peaceful.

a very nice continental breakfast was included; this was served at the restaurant next door where the staff were extremely

lovely facilities and excellent breakfast

the fact they don’t offer breakfast and allow a late check out

late check out was super

loved the rooftop bar terrace and the staff were really friendly and helpful

there was proper filter coffee in the rooms and you got fresh milk from the bar

great bar and roof terrace

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

we had clean towels and clean comfortable beds as well as a late check out of 1pm which allowed us to have a good rest before travelling home to north wales

extremely helpful and friendly dog friendly ease of arranging late check out very relaxed

they are accommodating and helpful, we managed to do a late check out so the kids could enjoy more the pool

late check out at 12 noon,gave us olenty of time for morning swim and leisurely breakfast

duty manager failing to email the spa details prior to the visit.

bar manager provided exceptional customer service

friendly staff. kids menu for free.

close to weston and bristol which is where we were going, nice location, late check out time.

friendly staff & flexibility on late check out.

staff were friendly and helpful, nice friendly atmosphere in bar good pint of beer

staff were extremely helpful and accommodated an early check in, thank you

ry tasty vegetarian option) and breakfast, which had lots of options

we were given a larger room and late check out all free of charge

had a kids play barn and they were making a bit of a row.

friendly staff on reception and also in bar and at breakfast

breakfast was over priced for quantity given also bar menus advise its £5 and people staying at the hotel are charged

the restaurant had a special kids room and it made the whole place noisy

very clean, excellent breakfast and helpful staff to with early check in and late check out.

good parking large room . easy check in. late check out.

bar was very colourful and layed out really well ,bar staff very polite ,professional and

lovely swimming pool and gym,i don't use gym though too old

came to our room quickly too, we'd been looking forward to having a swim in the morning and the kids loved the pool although it was very small and basic

next door staff moved us to another room and provided us with a complimentary bottle of wine and late check

of choices for places to eat breakfast was really nice room was clean late check out pool was

they upgraded to on arrival. the gentleman on the desk also gave us a late check out. top man

great visually and activities for the kids were amazing

large comfortable bed with a great gym, pool & spa facilities. friendly & helpful staff.