5 late check out was very useful

courteous staff; tries their best to facilitate non-standard requests;; excellent, reliable wifi; courtesy fruit, tea, including herbal tea, and coffee in room; close enough to walk to a

fridge in room and room service

liked the location and the friendly welcoming staff and the delicious breakfast included in the price i felt safe and cared

good choice for breakfast too

nice late check out (12 (-) we pushed for late check out and another staff member said we could have early checkin and late check out as (+) late check out time (+)location easy check in late check out nearby parking with discount

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

breakfast not included

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

took 15 minutes to get a cup of coffee at the bar in the morning

did request late check out that they aproved at the rate of 10 / hour

breakfast was excellent and the late check out time was a bonus

allowed early check in and late check out. clean. beds comfortable.

great location, close to the mall. great kitchen and living space. very happy with the stay

the room service need more experience

friendly staff easy to check in , out and arrange late check out

spacious room and late check out option

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

alot of miscommunication and confusion at front of house and breakfast etc and then asked for a late check out which was paid for yet 3x we had different maids chapping our door

be nice not to have to pay for late check out

we got breakfast included which was also lovely and fresh and the hotel staff arranged us a late check out at 1pm which was really convenient for us

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

they had a gas fault while we were there and menus and room service were severely restricted

breakfast was delicious and arrived as room service due to the refurbishment

the mini bar and snacks were great

free late check out until 2pm was fantastic

free wifi

good location, efficient staff clean rooms and restaurant and bar on site

bar food was ok

gym was well maintained and a great bonus

shower and comfort of the room was excellent and we were aloud a late check out free of charge

nice kids’ activities on the lobby (table football, 2 gaming stations).

not very good wifi , no toilet brush in bathroom

brilliant hotel and experience bar and restaurant superb, staff superb

good services and friendly staff really good wifi, really appreciated since i had to

location, late check out for ihg members, good breakfast

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference the next day

also enjoyed using the mini gym

personally i enjoyed the gym , well equipped

late check out and it was clean

laundry on site

room service expensive but understandable

excellent breakfast and good to have room service available until 2200

offered early check in at no extra cost

check in and late check out

accommodated an early check in and late check out

buffet breakfast

to access and early check in enabled

little bit of a faff getting an early check in but got there in the end at no charge

the late check out is super

late check out time of 1200 noon for no extra cost = superb staff super friendly = superb reduction

there was no option for late check out, even though i sent a request well in advance

very helpful staff. late check out option for 10 was very useful.

i asked for a late check out but was woken up early regardless

late check out fee was expensive, £10 for every extra hour

late check out, 24/7 bar, friendly staff and the room was perfectly suited to us

loved the late check out

great convenient location late check out

the lobby was great, friendly staff l, plenty of space and kids had a great fun

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

reception desk before booking to check that they offer a late checkout service, was told they did and given the info on the extra charges

two room keys late check out of 12 was a bonus room was a good

have late check out for no extra charge

lovely staff, easy process, nice room, will use again , late check out time was a bonus

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

extremely helpful and friendly dog friendly ease of arranging late check out very relaxed

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

we had clean towels and clean comfortable beds as well as a late check out of 1pm which allowed us to have a good rest before travelling home to north wales

late check out was super

the fact they don’t offer breakfast and allow a late check out

great bar and roof terrace

the pictures) at least one quieter area for playing games, chatting or reading but the whole bar area has the same volume

the bar does play loud music until 1am and it has a roof terrace next to the rooms which i imagine on a

the bed, the tea/coffee facilities, free breakfast items and the late check out.

location and free parking

it was in an ideal location for our purposes, with free parking

the rooms are above the bar and very accessible

free onsite parking was a

facilities and option to join as an ihg member for late check out

the bed was really comfortable and it was great to have complimentary late check out (2pm)

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

the bar menu was varied, chicken curry was great as was my glass of malbec

double bed was amazing for the kids

late check out at 12 noon,gave us olenty of time for morning swim and leisurely breakfast

they are accommodating and helpful, we managed to do a late check out so the kids could enjoy more the pool

in the restaurant and was super yummy but a little on the expensive side for us but happy the kids got to eat free so that made up for it

swimming pool, sauna and gymud83dude03car park situated in front of the hotel £5 per day

there was also rather a lot of walking around to do at breakfast

when arriving and asking reception if it’s possible for a late check out which i was told on the phone by a colleague the night before it shouldn’t be a

unsure how that is a premium room and he also let me stay an extra half hour late check out free for the issues

5) very quiet bedrooms (& was able to get late check out- again for my ill daughter)

late check out granted

staff were really friendly and helpful with an early check in

late check out included

in ans i as told i had been upgraded to aztec hotel and spas whichever was amazing also with a late check out of 1 pm with full use of the spa

breakfast and evening meal was lovely, best shower

comfortable room, lovely lounge and restaurant for evening meal, best hotel breakfast we've had

staff could not be more helpful - cleaners and bar staff

room was very clean, staff friendly and very helpfull. bar was also clean and tidy.

particularly spprected late check out and extended breakfast

the bar was still open

gym although small was great just to unwind and loosen up

service & staff were excellent, room service were excellent, food was exceptional 5 star service

our room and the room service were very good

friendly staff & flexibility on late check out.

close to weston and bristol which is where we were going, nice location, late check out time.

parking, free wifi, choice of accommodation, varied menu offering greater range than conventional pub grub

no wifi in bedroom

parking outside the individual rooms for added security

allowed late check out after i did the local park running the saturday morning ud83dude0a

like a barn conversation, did not expect it to be like that although was such a nice surprise and made it

little things, we asked for early check in but the room wasn't ready

accessible on foot via cotswold way and a path leading across the golf course

excellent breakfast with plenty of options

the boss gave us late to check in and late check out

chalets are very clean and spacious fully equipped kitchen the onsite take away service from angelinas was spot on and very well priced the site

laundry on site and

location, family chalet was basic but perfect for what we needed with good kitchen and bathroom

onsite restaurant and bar were fab and with reasonable prices for drinks and food