shower stall, very late check in(3am), late check out at noon.

the pool was great hot

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

great breakfast as well

breakfast was quick and a great way to start the

late check out time was also great

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that), design in the room and the combination of coulers, very nice shower

cleaner gym area.

we didn't use the pool but i could see kids there from my window

the room was amazing, and the gym was great!

hotel reception late check out free parking complementary breakfast

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

hotel is simply incredible: the facility, the gym, pool, staff, room - i mean literally everything

the second morning wr were awaken at 0630 being beside a staircase that 50 kids were running down, running down the hallway

the breakfast was very good with a large variety of choices to have.

friendly customer service and the accommodation for late check out

staff downstairs at the front desk and bar are incredibly fast and friendly.

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff is warm and welcoming

we have kids so we understand they were excited but came to get away from children, so wasn't pleasant

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

late check out

requested a late check out and they accommodated graciously

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

great breakfast and service

kids loved the pool and the great breakfast

late check out of 12 o'clock was helpful for afternoon flight and reasonably close to airport

cute lil bar area and seating

the breakfast bar was good

space and kitchen facilities

the facilities made it exceptional, most notably the gym

front desk were accommodating; able to assist us with late check out request

staff very thoughtfully accommodated a late check out as my flight was significantly delayed

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

we were disappointed about lack of room service breakfast

the beds were comfy, pillows were great, pool was very clean, location was great, food was fantastic, even the views from the windows were

they helped me to have a late check out, were friendly, and helpful.

i would like a better gym

the gym floor was dirty and the equipment was not working

location near the airport and casino

shuttle bus schedule was not great.

i asked for late check out at noon and was granted that

i did not get time to use the pool facilities/gym so can not make any comments regarding these facilities

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and great price for long stay would definitely go back again if head to

the lights went out at 9pm when the pool hours stated until 10pm

the pool area needs a little work. but i we were happy the pool was open.

to the airport; regular free shuttle; very friendly, helpful staff; i appreciated being given a late check out time when i said that my flight the following day wasn't until the afternoon; big

late check out, free shuttle service, comfortable bed

no late check out

they were kind enough to offer a late check out at noon and a shuttle to the airport

don't expect early check in or late check out

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was delayed

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

our late arrival was accomodated by the shuttle service and the desk

was able to get a late check out which was much needed

such a nice selection of food and available until 11 am, which is great when you have a late check out

the late check out option was available so we could check out at 1pm which was awesome

they gave a breakfast bag to go the next morning- orange juice, croissant and yoghurt

shuttle van was full so there could be times where people have to wait for one or catch an uber

with good refrigerator 24 hour access to gym and pool shuttle to airport excellent

with a full kitchen, fridge, microwave, stove and all utensils

from staff on arrival and we were able to have a very late check out

we were allowed a late check out as we had an evening flight

allowed for late check out when flight was cancelled

the early morning front desk staff were wonderful and were able to accommodate a late check out

allowed us to have a late check out

comfy bed, large room, netflix, early check in and late check out

we were given the option of a late check out for 70 cad plus taxes

i asked for, and got, a late check out

proximity to airport, late check out and shuttle

inability to provide requested late check out as i checked in same day as check out date.

great location, late check out time 12pm

very clean. great breakfast. late check out. shuttle on time.

late check out also available depending on availability

they let us to have a late check out

we were there for a layover and we were even offered a late check out for free

free breakfast, free parking, close to 24/7 fast food and convenience stores, offered late check out for fair

staff was helpful in giving me an extra hour late check out

free breakfast and most importantly cleanliness

free parking free wi fi and breakfast

breakfast was very good

staff were brilliant, even offering a late check out when i told them about our stressful plane journey

front desk kindly gave me a late check out and all staff were really friendly

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

very little - not enough to me too oohh allowed a late check out to 2.00pm

large room spa pools great

late check out was possible. washrooms in lobby were open-some other hotels they were closed...

rooms, free upgrade, free late check out

gave us a late check out for $40, which was nice

they let me have a late check out after a long flight

asked for a late check out, and got it with no question or complaint

so i arrange an extension to channel (one of the staff) for late check out

we had a late afternoon flight taking off from toronto international and the late check out helped us have

everything was excellent, but one of the tvs in the kids room was not connected so they couldn't watch their favourite shows

very clean and large suite with kitchen.,,the included breakfast is fantastic.

hotel experience, with a 2 bedroom suite and 2 bathrooms, a living room with a fully complete kitchen, better than any house rental

late check out and quiet floor.

hotel is not flexible and not staff not ready to assist most times i couldn t get one hour late check out after spending 4

room was on top floor, very quiet and clean. no issues when requesting late check out

pool n gym

perfect location and loved the shuttle service to the

checked in after midnight and was instantly offered a late check out included breakfast was fantastic and fresh

also the staff accommodated us with a late check out time

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

i will say though late check out at 3pm was really excellent i appreciated that

this was late too

late check out

good price,good room service,late check out for moderate price

room was superb, access to swimming pool & gym greatly appreciated

location, facilities, shuttle service and staff.

exercise facilities and pool, vg dining for dinner and breakfast

efficient airport pick up and lots of good restaurants near by late check out was no hassle

the pool was great

nice staff, clean room, quick room service

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a couple of minutes the driver was so nice and polite, when i got to the hotel he helped

early morning shuttle was first-come, so messy. hard to find a luggage cart.

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

staff were friendly and gave a late check out

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

shuttle to airport was a pre paid taxi

the hotel staff offered to put us near the pool because with the kids (after dinner it had gotten busy from the airport traffic) check in was quick, and loved that kids eat free there (-)to covid it was unexpected as all the public pools are open we were looking forward to taking the kids swimming other than nothing bad to (+)i liked the breakfast. kids liked the pool (wish it was a bit warmer). clean and quiet. (+)bed was comfy, bathroom was small, the pool was nice for the kids (-)kids running around on all floors 'hockey team i think' someone should have controlled that (-)falling off heat and a/c didnt work drawer (top) in dresser wouldnt open pool isnt nice either kids running the halls knocking on random (-) but, they were a bit skeptical about that and said that everything is good, must be the kids (-) there was some sports tournament going on as well so we couldn't get near the pool with all the kids (+)was good for commute into downtown toronto, had a noise complaint from kids playing in the hallways management were on top of it and took care of it immediately and no

also allowed us a late check

late check in at 4am, got late check out as much needed

for late check out, left for breakfast and we were locked out of our room

we had requested late check in and late check out and it was accommodated without

beds, warm cookies, comfy duvet, bottled water, on site restaurant, close to the airport, late check out

accommodated late check out exceptionally beyond expectation

location to airport with efficient shuttle service, decent gym

location was excellent and we didn't have the opportunity to have breakfast for a short time

good hotel with airport shuttle.

pool was pretty nice

was able to get a late check out as didn t get in until 1:00am

the breakfast offers, for me, are too carb forward

pool was at hotel next door as well as the atm

wait for airport shuttle 1st night

the kids love the ambiance of the room and it is very clean.

late check out also indoor pool and jacuzzi also breakfast ok not greats 24 hours coffee and tea

got a late check out as flight is late and also an early check; was accommodated right

gym needs updating!

cleaning and breakfast.

the pool was closed, but the gym was opened

they also gave us late check out at no extra cost

upon checkin we were offered a late check out - which was extremely helpful especially with travelling for that extended period of

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

took the key from the rented room and went to check the pool and the room for the presence of a cap

the complimentary breakfast had adequate hours and the gym was decent enough for a good workout.

we got an early check-in and late check out

not all gym equipment was working properly

ordered room service and the food was good, breakfast was also good, the bed was comfortable, the airport

resistance on bikes)

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

s reception and breakfast staff they have allowed us for late check out

very early check in and very late check out

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

most importantly, one of the best shuttle services

breakfast included which was really good, lots of choice

we checked in on saturday afternoon & they were able to accommodate a late check out at no extra cost

like the staff members being very supportive and accomodating the late check out request

it was okay, checked me in late and have me late check out.

early check in and late check out!

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

there were able to give me a late check out. indoor pool and hot tub felt very nice.

so they gave us a late check out with no hassle and check in was fast which is appreciated at that hour

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

arranged a room in sheraton, some kind of upgrading, used the pools in the morning and got a late check out at 130pm

no hand soap or even a bar of soap in the room

nice hotel with good accommodations for late check out and early check in

the facilities were old, some gym equipment not working, housekeeping not consistent

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

the gym and pool were nice and it s convenient for the subway especially as a solo female traveller

the wifi coverage is sometimes not stable in the room.

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to worry bout waking up late the next

pretty clean and nice breakfast

pools was very cleans, kids loved it

gluten free options for breakfast

pool was great

i asked if i can make a late check out around 1

pool and gym area was clean

the gym could be better

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

breakfast, bar and location.

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

location and swimming pool

hotel with all the basics, indoor gym and swimming pool

was in transit so it was a very short stay and i was alone with my two young kids

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

late check out extended free parking

i like the early check in upon request

clean, parking, late check out

no atm to get money to do laundry

my kids love swimming pool and fitness facilities

free wifi and free pking

my kids love swimming pool and fitness facilities

everything and the fact that they were able to accommodate my late check out.

knocked at 8 am to ask if we require room service to clean up the room

f, gym, pool) and i had a car so i am not sure about transportation

there was no room service on new year's day. we had to go out to eat

the wifi keeping go off and on

hotel offered late check out without us asking

convenience to airport, free breakfast and late check out time

parking was important to me, as many other hotels i researched charged $30 or more per night, plus

the hotel could have hot tube or sauna something for adults more exercise equipment in the gym

breakfast buffet had a variety of items, kids using the waffle maker

closer to our purpose of our visit . got accepted for late check out.

loved the late check out and early check in

they also gave me a super late check out even though they don t usually give them out

free parking and free breakfast. beds are clean and comfatible.

breakfast was included, take out at the moment, and room service is available and good was great

we asked for a late check out & was told first hour was free and we had no problem paying for an extra 2 hours

our jacuzzi, the bed, the breakfast, the late check out option for an extra $35, the 24 hr gas station next door, cleanliness

loved the jacuzzi, bed was super comfy. they offered late check out.

they will tell you that you can do late check out until 12pm and will charge $10+tax after each hour

free shuttle was nice also the breakfast selection was good coin laundry was a nice addition

while we were still sleeping in the morning before even regular check out time, we did have a late check out

late check out arranged no problem

i arrived in the wee hours of the morning and i asked for late check out and his response was “no” he could have simply enquired as to why it was

was ok but when it come checking out i requested late check out because my friend she had flight in the afternoon

we had late check out and airport shuttle

room was fine but with a late check out time very expensive

requested a late check out and got it no problem

and offered me late check out as i had an appointment

room service forgot to give me more

early check in time

we asked for a late check out and they were very accommodating

staff helped with a late check out, holding my bags and a shower after checkout because my flight did not leave until

allowed us to have a late check out without a chargefriendly staff

us to book the transport to the airport immediately and detailed the options and also gave us the late check out option before we started to ask

accommodated a late check out

we requested and got late check out

gave us a late check out which was nice. reception were very helpful.

gave us late check out free

theres no free late check out

i called them they told me that i can have a late check out at 3pm and it will cost additional 25$

able to get complimentary late check out

front desk accommodated me with late checkout

they are accommodating for early check in and late check out with out extra

no late check out

it said we could order room service for breakfast until 11am un sunday, when we called the employee was rude and said they