reception staff are very nice, we loved to be offer late check out for free

staffs were very friendly & allow me for late check out till 2pm

breakfast was excellent location is good near various restaurants and shopping areas, the whole

are free laundry services and for the location was good breakfast was very good with a good selection

the laundry option is another one

they also gave us a room upgrade and a late check out

on the wall and a smaller dresser to get around the bed was tight and not comfortable they have a late check out at 12 but by request you can have it till 1 for free which was amazing but at 1 a

very nice large rooms, fully equiped kitchen, workplaces, shining clean bathrooms, delicious breakfast

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry, costing us $12, and a couple hours to complete

size of the room, everything you can expect available in the room especially the kitchen, large refrigerator, the location is perfect, free parking, staff, breakfast

the late check out, since we didn't sleep through the night

pool area was great too

first they said it must be your children, i told them we just entered and my kids are still

booked a room for 4 persons (2 adults and 2 kids (12 and under) with breakefest included

very comfortable bed enjoyed the hot tub and pool restaurant was very good

and offered me late check out as i had an appointment

requested a late check out and got it no problem

room was fine but with a late check out time very expensive

breakfast- it's all about bread and cereals

location parking available rooms express check i. check out awesome ud83dude0e

location, great breakfast, staff very helpful with a bit of a late check out

but i called down to ask for a late check out

for a slightly late check out but was told cost was$50

pool closed for renovations

ke most hotels); nice onsite gym; room service breakfast was same price as ordering from restaurant

we requested and got late check out

i called them they told me that i can have a late check out at 3pm and it will cost additional 25$

theres no free late check out

gave us late check out free

gave us a late check out which was nice. reception were very helpful.

accommodated a late check out

to the airport really nice staff good breakfast late check out/early check in courtesy bus to airport free parking rooms very

soaps, and the breakfast was fantastic. the late check out was a blessing

had expalonied i was needing the sleep as per the late check out and they put me next to the dumpster and it was garbage day in the am

the staff kindly allowed us late check out which made our travel day much

able to get complimentary late check out

they are accommodating for early check in and late check out with out extra

no late check out

front desk accommodated me with late checkout

great place to stay with family i like the pool and gym

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

shuttle service is the reason we will come back.

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

late night shuttle service can be slow. need to call the property earlier to schedule it.

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

cleaning staff was aware of late check out and did not disturb. excellent and too rare

came in on a very late flight at 5am and has to check out at 11

she gave us a complimentary late check out as our train schedule was changed

the shuttle driver wasn't pleasant until after he realize i was a customer.

they have a great little gym, free coffee and wifi and a truly helpful staff on site

they also gave us late check out at no extra cost

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

upon checkin we were offered a late check out - which was extremely helpful especially with travelling for that extended period of

carpet in the room, comfy beds, water filling station outside the gym unlike most hotels, and very helpful

floor room, close to pool but window view of the parking lot and many passerby was kinda awkward unless all the blinds

late check out also indoor pool and jacuzzi also breakfast ok not greats 24 hours coffee and tea

got a late check out as flight is late and also an early check; was accommodated right

friendly clean pool breakfast

poor breakfast.

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

check in and check out, very accommodating when i requested a late check out, was everything i needed for a short

kind staff, well-prepared breakfast, easy access location

stayed for a weekend for our kids to be at a dance competition

sad that the pool and gym were closed.

laundry room on 5th floor was handy to my assigned room

late check out arranged no problem

while we were still sleeping in the morning before even regular check out time, we did have a late check out

also we arrived at 3am from a delayed flight and had previously requested a late check out reception were unable to confirm this, even at 3am we had to get up and ask again at

very helpful and accommodating staff. i hot the late check out i needed!

the staff is amazingly helpful the late check out time is nice

appreciate when they give me late check out at no charge i love free parking, free wifi, free

also, i had requested late check out as i was in a hurry and she told me the max i can get is 12 al though i stated i

late check out. tasty breakfast ud83dude0b

front desk stated we could have a late check out, due to my husband having to play a gig

we arranged a late check out and they tried to barge into the room at 11:00 a

loved the jacuzzi, bed was super comfy. they offered late check out.

our jacuzzi, the bed, the breakfast, the late check out option for an extra $35, the 24 hr gas station next door, cleanliness

they will tell you that you can do late check out until 12pm and will charge $10+tax after each hour

we asked for a late check out & was told first hour was free and we had no problem paying for an extra 2 hours

we also enjoyed the free wifi and the breakfast

hotel offered late check out without us asking

convenience to airport, free breakfast and late check out time

room was nice and clean, breakfast was pretty good. place was better than expected.

the hotel could have hot tube or sauna something for adults more exercise equipment in the gym

we had a room with a kitchenette and a sofa bed so it was perfect for me and my husband and two kids

staff was helpful in giving me an extra hour late check out

free breakfast, free parking, close to 24/7 fast food and convenience stores, offered late check out for fair

breakfast was very nice and decent

free breakfast and most importantly cleanliness

5th time staying here. friendly staff, clean lobby and rooms, good breakfast !

i asked for late check out at noon and was granted that

everything. the new lights outside and in the pool and hot tub! we stay here very often!

great welcoming service from mr.anu. very accommodating with my request for early check in

the pool area needs a little work. but i we were happy the pool was open.

a nice room, excellent facilities and a really good breakfast.

very little - not enough to me too oohh allowed a late check out to 2.00pm

front desk kindly gave me a late check out and all staff were really friendly

staff were brilliant, even offering a late check out when i told them about our stressful plane journey

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

no late check out

to the airport; regular free shuttle; very friendly, helpful staff; i appreciated being given a late check out time when i said that my flight the following day wasn't until the afternoon; big

late check out, free shuttle service, comfortable bed

they were kind enough to offer a late check out at noon and a shuttle to the airport

don't expect early check in or late check out

the late check out option was available so we could check out at 1pm which was awesome

shuttle van was full so there could be times where people have to wait for one or catch an uber

the gym was large and the staff were very friendly

super clean room spacious room comfortable beds nice 24hs pool, my kids loved it

location, staff, cleanliness. supper in the bar was excellent

the shuttle 24 hours and late check out

stay only, arrived late, staff excellent

our late arrival was accomodated by the shuttle service and the desk

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

was able to get a late check out which was much needed

allowed us to have a late check out

we were allowed a late check out as we had an evening flight

the early morning front desk staff were wonderful and were able to accommodate a late check out

allowed for late check out when flight was cancelled

from staff on arrival and we were able to have a very late check out

late check out

good price,good room service,late check out for moderate price

good gym

i took advantage of the extra facilities in the lower level - gym and swimming pool

nice bar in the hotel and swim and fitness area

great location, late check out time 12pm

they let us to have a late check out

we were there for a layover and we were even offered a late check out for free

asked for a late check out when i first arrived, and the lady at the front desk told me i could stay until 2 pm

late check out also available depending on availability

we got an early check-in and late check out

pool was too cold

was too cold, sauna not hot enough & spa was very mild jets but hot

when i asked him to confirm that room service is offered

staff was great at letting us know when to get the shuttle to the airport

s reception and breakfast staff they have allowed us for late check out

very early check in and very late check out

most importantly, one of the best shuttle services

the location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the up express to downtown

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

inability to provide requested late check out as i checked in same day as check out date.

proximity to airport, late check out and shuttle

we were given the option of a late check out for 70 cad plus taxes

i asked for, and got, a late check out

comfy bed, large room, netflix, early check in and late check out

efficient airport pick up and lots of good restaurants near by late check out was no hassle

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

pool had a scum line around the surface where kids had written in it with

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

truffles delivered - complimentary bar staff and restaurant amazing and valet parking is great as well

was able to get a late check out as didn t get in until 1:00am

staff very friendly. room clean, well supplied. good location. breakfast was good.

the breakfast was good

the breakfast was perfect. the breakfast area was large, clean and open.

could not get the wifi to work. had to pay for overnight parking.

accommodated late check out exceptionally beyond expectation

bonus, the pool

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

pool was pretty nice

also allowed us a late check

for late check out, left for breakfast and we were locked out of our room

beds, warm cookies, comfy duvet, bottled water, on site restaurant, close to the airport, late check out

we had requested late check in and late check out and it was accommodated without

late check in at 4am, got late check out as much needed

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

i will say though late check out at 3pm was really excellent i appreciated that

checked in after midnight and was instantly offered a late check out included breakfast was fantastic and fresh

this was late too

also the staff accommodated us with a late check out time

rooms, free upgrade, free late check out

asked for a late check out, and got it with no question or complaint

late check out easily arranged

late check out wasn t available and we where hoping to hit the road a bit later

they let me have a late check out after a long flight

we had a late afternoon flight taking off from toronto international and the late check out helped us have

so i arrange an extension to channel (one of the staff) for late check out

seemed like some families were living there so i would not you pool due to small kids in diapers

the suite was roomy and spacious for all of us. kids really loved the breakfast variety!

seemed like some families were living there so i would not you pool due to small kids in diapers

hotel is not flexible and not staff not ready to assist most times i couldn t get one hour late check out after spending 4

room was on top floor, very quiet and clean. no issues when requesting late check out

late check out and quiet floor.

the wifi is really quite strong

i cannot say enough good things about complete stay right down to the airport shuttle experience

they helped me to have a late check out, were friendly, and helpful.

comfy bed, and it was pretty quiet. free shuttle to the airport is a bonus

breakfast was a bit limited

pick up by shuttle very efficient

breakfast gym clerk put me in a top floor corner room, after i asked, very quiet. shower is nice

staff were friendly and gave a late check out

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

the breakfast quality and menu was terrible.

the pool and the gym were fine,the continental breakfast was very good: scramble eggs,bacon,toast,potatoes,coffee or

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

staff very thoughtfully accommodated a late check out as my flight was significantly delayed

front desk were accommodating; able to assist us with late check out request

the pool hot tub sauna steam rooms were

parking was abundant and free