we paid a little bit extra for late check in which was no issue for them and had a last minute late check out which helped

wifi was excellent

ample parking for works van

free on-site parking; hotel close to train station

plenty parking

good pool and gym, good food too. extended late check out which was great.

they forgot my room service and i had to call to remind them after an hour, when it finally came the food was

lovely location and great food and service.... superb gym and spa facilities too

noisy neighbours. kids and adults shouting/playing until 1am. corridors noisy with banging doors

lovely peaceful room, well furnished and comfortable bed. lots of parking and lovely gardens.

then, as we were exhausted and travelling far for a family funeral, gave us a complimentary late check out

arranged later check out both times stayed in this hotel and had housekeeping trying to come in early both

late check out and do not disturb sign on door, both times i stayed cleaning services tried to

convenient location easy check in and late check out comfortable room efficient staff good

easy check in and late check out was really appreciated on request

efficient, clean, late check out.

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

great location with late check out.

i ordered a chicken burger and chips and fish goujons and chips from the kids menu and it’s was the worst food i have ever tasted

would be nice to have 1 or 2 items on a kids menu

room for an overnight stay after returning to scotland on a late flight from madrid

are excellent, they gave me one hour complimentary late check out , that helped me a lot

the wifi was spotty.

enjoyed having a nice restaurant and bar on site as well

pool and gym were great and so was breakfast

got offered a late check out without asking due to arriving late from the airport

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

we booked the late check out and felt rushed out of the room

check in and late check out options could have been offered together as a package as opposed to offering 30

clean, friendly staff . late check out too

easy check in, free parking, nice late check out time.

the hotel had a comfortable reception area with a bar and the option to order pizzas and purchase snacks such as crisps etc

being able to sign into your own netflix account was a major plus having kids with

breakfast was excellent and served by a lovely staff member - friendly, efficient

breakfast was available but we chose not to have it

were very considerate, we had to request for a late check out and they were very considerate and helpful as well

hotel staff were very accommodating with early check in and late check out

but why when they know you are travelling with a child sharing your room, arriving late the bed for our daughter was not made up

maybe some more facilities for kids like a cinema room or games room to keep them occupied on the rainy days when you can't get

the wifi is terrible

early check in when we arrived at 10am late check out 12pm

and my friend both had different flight times home, so reception were kind enough to give us a late check out

i was then told they only had one room ready for me due to emirates late check out but someone would come and get me to let me know when room was ready

they also let me have late check out

very accomodating of my kids

comfy beds space in room. lovely staff. late check out.

late check out at 12 a bonus too

i especially like the late check out time, so no rushing

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

computer could not connect to the room wifi, althoughh i think that may be a computer issue - the network provdied isnt secure, my

clean and early check in and late check out

we loved the late check out time which meant that we could immediately have a carvery lunch, which was amazing

mattress ; good size telly ; clean and well appointed room and appreciated the late check out time

late check out and of course great food

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

down a concrete hill and really badly twisted my ankle, we asked for ice at main reception and a late check out and they were amazing

last but not least, we were granted a late check out at the discresionatry of the manager, and again this allowed us time to be able to

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there wasn t a booking

he would also like to thank the hotel for their fabulous wifi

properties across uk , this is the best , the food of west view restaurant does hit the spot, spa facilities is much needed after all the walk we do in edinburgh, airport is so close no rushing

good value stay, excellent breakfast options. late check out. ample parking convenient location

late check out good service at reception

also late check out at 12, which again was great if we had needed this on our last day

excellent links to edinburgh. good gym.

wifi was poor in the bedroom but fine in public areas.

local distance to the train station and allowed a late check out last minute

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

late check out

restaurant and bar were great

right next to the restaurant and bar area which allowed dogs

the bar & restaurant staff were amazing

lovely hotel nice clean decor lovely staff with an attached bar /restaurant serving lovely food and

friendly staff. late check out. choice of where to eat in hotel.

ample parking

very clean, comfortable, friendly and great food both in restaurant, bar and for breakfast

homely atmosphere,huge breakfast, easy car parking, 5 mins from the conference centre

a delight to stay here , plenty car parking available , very friendly and helpful staff , spacious rooms , delicious evening meals and

they facilitated a late check out for me which was a great help

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

was good, very clean , daily room cleaning, breakfast was good, bar staff was friendly, receptionist was always

the breakfast was filling, the staff there were so kind and helpful.

at the bar and restaurant quite expensive some details of cleaning were missed in the room

check in and late check out

polite staff, clean rooms with attention to detail, outstanding food, excellent parking an amazing place to

location, fantastic room- only negative was we called for room service several times and no answer- other than that- fantastic

the room, the staff, breakfast and room service

early check in and late check out

very close to everything staff lovely plus late check out

paid for breakfast but 10am was too late, to have it

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

the breakfast served in the bistro attached to the hotel was delicious and so much choice

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

hotel really helpful and friendly staff, didn’t use the bar or resturant as didn’t have time but looked good room was perfect for my stay only 1 night in

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

the bar and restaurant staff were all friendly, greeting customers with a smile too

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

late check out times and early check in compared to other hotels was great too

absolutely loved the late check out time which is so unusual these days

breakfast was delicious

good location, super service. best breakfast in town!

breakfast was a la acarte and offered good range of choices

asked for late check out as my flight was at 7pm

close to city centre had all the facilities needed in the room spacious late check out on sunday

nice breakfast friendly reception staff clean room comfortable bed late check out

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

great price lovely bathroom good room service