i asked if we could have a late check out as my husband couldn t move and we couldn t get into our other hotel until 3

loved the leisure facilities and the option of a late check out

the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

he help us out with an early check in that was highly appreciated after a long flight

the bar also had a wide range of whiskies and other drinks

– from the lovely owners, to the comfy room, to the amazing breakfast, even the little bar area – it was all absolutely stellar

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and hot options

enjoyed a lovely day in edinburgh after enjoying a late check

the breakfast was great

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

it is very clean and breakfast was good

the breakfast staff were friendly and attentive

location, pool, comfy bed, breakfast was very nice, late check out

late check out is good

staff were very friendly and late check out until 1pm free of charge was great

the only annoyance was that our room keys stopped working at 1200 even though we had arranged late check out

reception was kind enough to give us late check out while we were waiting for our train back

rooms were lovely and spacious and late check out for members was amazing

breakfast was very nice with a good buffet. late check out was very handy.

the bathtub was clean and the kids loved it

very good breakfast

ideal for families of 2 adults, 2 kids

convenient location. clean and comfy beds. let us have late check out.

delicious breakfast with a very nice selection of both hot and cold foods

the kitchen stuff, like pans and pots, looked brand new (no scratches

kitchen was a bonus, beds were very comfortable and bath was lovely after walking round edinburgh

we did not go for breakfast as kitchen was so good, so i cannot rate it - but maybe next time

late check out was applied at short notice

like that was her name) she really spoke down to you and i was charged and extra 30 for late check out though i did struggle with my broken foot and crutches

couldn t get the coffee machine working, we did press from room service 3 times but no one appeared

the wifi did drop in our room but we didn't mind tbh its just more something to be aware of

i was also given a 10 bar tab and breakfast as a token of apology so i really can t complain

excellent location, late check out.

we asked for late check out as our flights were quite late in the evening and they happily obliged

from reception to bar and restaurant staff to cleaning staff … a lovely

early check in should be flexible, specially when you reach early in the

early check in, efficient process and staff.

late check out at 12 was great for a long lie

smart rooms and excellent location and late check out

just to give some examples of the excellent service - 1) i asked at reception for late check out and despite the hotel

location early check in free room upgrade late check out

late check out only 30 minutes!!! otherwise all good ud83dudc4dud83cudffb

late check out at 12pm is a bonus

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

location and late check out.

the breakfast was a high quality

e early check in etc

i kindly requested a late check out as my flight was not until 6pm and they accommodated this for me

the late check out was good and how th staff kept our bags for us

late check out offered

i requested late check out and it was a huff and moan, a simple polite answer would of been appreciated

when we checked in, we asked whether we could have a late check out because we had an important business call at 12:30 and a flight to catch thereafter

this included giving us late check out

we got room service & the food was lovely too

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

24 hour room service for food and drinks an exceptional extra

early check in, smart room, lovely bar and breakfast room

late check out was good as we got a lie in and didn’t need to rush out the door

customer service at reception towards the end of our stay in regard to a complaint we had re: late check out

staff were lovely & really accommodating as we arrived earlier & let us check in then gave us late check out as it was our anniversary they also gave us free drinks & snack vouchers

late check out available

breakfast was very chaotic

offered us complimentary late check out

favorite 2nd floor bar a wonderful pre- and post-dinner space

not all the items on the room service menu was available during our stay.

wifi was good too

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

and also late check out

we were given a room for disabled. no early check in and late check out.

late check in, but that is probably due to the brilliant late check out times

no room service

we were given a room for disabled. no early check in and late check out.

i like the late check out time, though i did not need to make use of it, but i did leave my luggage with

friendly helpful staff..ideal location for sightseeing..late check out and bag storage available

early check-in in and late check out a bonus

late check out a welcome bonus as our train didn’t leave until 6

location late check out early check in friendly staff

late check out time of 12pm

dirty & no room service

the free mini bar is fantastic

staff were amazing and friendly, the breakfast was gorgeous and then bed was amazingly comfy

pizza available for late night room service despite leaflet in room showing variety

offering such a late check out for guests is only a good feature if there is enough staff to turn over the rooms on

location, pet-friendly, design, late check out.

the motel was very clean staff very friendly the location was great late check out was great

room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

the lobby/bar had a lovley cosy atmosphere and bar was open until late

they gave us late check out and they have a bag storage facility

we had breakfast room service on our final day and we loved it

thing we could think of was a bar area on the main floor to get a cappuccino at any time of the day

else was fabulous about the hotel - the interiors, the gym, the room, the bed and pillows were ultra comfortable and the staff were all helpful and

gym was not open yet

a bit late check out with no issues at

location price staff food bar quiet cosy

the room was ginormous. the bar was great & the outside garden was a lovely surprise

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

very good facilities (large lounge room with tv, kitchen, ensuite, separate bathroom, 2 bedrooms, etc)

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

very clean spacious room excellent value late check out

little gem rooms are spacious and i must say the late check out at 12pm it’s what made our stay so relaxing we will definitely be back rooms are

late check out

the reception staff were very helpful in arranging an early check in for us

they sorted late check out and a spare room for my daughters trumpet lessons

liked the fact that it was in a great location for all you need and staff are friendly late check out was good but early check in would be

communication between staff, had payed extra money for late check out, house keeping knocking on door saying check out was 11am was quizzed at reception

super flexible with late check out

late check out and keeping our luggage was very helpful

pm instead of 11am) and we were charged with 15 per hour

another thing is we asked if we can have a late check out

were very welcoming and friendly, we got late check out, breakfast included which was great

lovely room! bar was calm and relaxing.

lovely bar and breakfast was amazing

all very high tech, staff were amazing, we checked in late so we received a complementary late check out

room service was fast!

great selection in the mini bar of both drinks and snacks

an excellent stay the bar and the night club was amazing we also had a lovely happy birthday message left for us

we also had some issues with slow wifi on our first night but by the second night it seemed to have fixed itself

excellent location. lovely hotel. friendly staff. fairly late check out 12pm

to connect your phone using a url

the wifi did not work at all nor did mobile phones rooms could have had better soundproofing - could

the breakfast/bar connected is also great

the gym was a bit hard to find.