lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

clean, quiet room , comfy bed, good shower, nice breakfast, friendly staff, great value

room was a little smaller than we expected as it was a pull out couch for kids but we only there 1 night so it was fine and kids loved it

the laundry was very clean and fresh

evening bar meal was slow

friendly staff. late check out. choice of where to eat in hotel.

good parking,very tidy gardens .lovely reception area.

excellent room service

room service was very prompt and reasonable

golf course very close by and is the exact layout of agusta

very close to everything staff lovely plus late check out

the receptionist was very helpful and pleasant the breakfast was wonderful, and the waiting staff were efficent and couldn't be more

the breakfast served in the bistro attached to the hotel was delicious and so much choice

fantastic location that always felt safe, clean rooms, quiet, great breakfast, and a friendly staff

paid for breakfast but 10am was too late, to have it

local distance to the train station and allowed a late check out last minute

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

comfy beds space in room. lovely staff. late check out.

i especially like the late check out time, so no rushing

late check out at 12 a bonus too

location, comfort, staff, free parking

the disabled parking could be improved

we booked the late check out and felt rushed out of the room

clean, friendly staff . late check out too

check in and late check out options could have been offered together as a package as opposed to offering 30

got offered a late check out without asking due to arriving late from the airport

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

late check out 1200

minor things - thin doors to room and very creaky floors - can hear a bit of noise from the bar and the tv only really worked on 1 or 2 channels- needs boosted

a thing the room was lovely clean ans comfy the food was very good we had both evening meal and breakfast both where delish the staff where friendly and very attentive

had breakfast 3 times at the b & b

the bar was great with cocktails and a good selection of wines and spirits available

the staff are very attentive and friendly and even let us have a late check out

breakfast was first class

criticism was the breakfast toast wasn't toast - it was insipid coloured bread

breakfast. it would be better if the hotel could provide a buffet breakfast.

extra charge to use gym

late check out and do not disturb sign on door, both times i stayed cleaning services tried to

then, as we were exhausted and travelling far for a family funeral, gave us a complimentary late check out

arranged later check out both times stayed in this hotel and had housekeeping trying to come in early both

early check in and late check out complimentary as hh awards members esp when departure was delayed

convenient location easy check in and late check out comfortable room efficient staff good

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

efficient, clean, late check out.

great location with late check out.

lots of people hanging out in libby and bar area enjoying

i could get early check in which really helped me a lot

helped us with a late check out

wifi is awful and a waste of time

kayleigh was a very attentive hostess ud83dudc4d secure parking in the garage for the motorbikes too which was a bonus

you can put the kids to bed and chill in a very warm and cosy living room

excellent evening meal & bar facilities

room for an overnight stay after returning to scotland on a late flight from madrid

are excellent, they gave me one hour complimentary late check out , that helped me a lot

) in tje morning with kids and luggages

kids were asked to leave the pool early in the evening, they are allowed to stay to a certain

kids were asked to leave the pool early in the evening, they are allowed to stay to a certain

last but not least, we were granted a late check out at the discresionatry of the manager, and again this allowed us time to be able to

down a concrete hill and really badly twisted my ankle, we asked for ice at main reception and a late check out and they were amazing

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there wasn t a booking

from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the corridor even at 4 pm

excellent free parking

early check in when we arrived at 10am late check out 12pm

they also let me have late check out

and my friend both had different flight times home, so reception were kind enough to give us a late check out

i was then told they only had one room ready for me due to emirates late check out but someone would come and get me to let me know when room was ready

swimming pool and gym area are decent size

easy check in, free parking, nice late check out time.

it was also walking distance to the maybury casino , which i visited on friday night

clean and comfortable and bonus got an early check in and helpful friendly staff

available with plenty choices but unfortunately hotel is quite full breakfast queue up n drinks bar short of everything

staff , clean all around , good breakfast all this for a great price , thanks to all

we loved the late check out time which meant that we could immediately have a carvery lunch, which was amazing

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

mattress ; good size telly ; clean and well appointed room and appreciated the late check out time

clean and early check in and late check out

late check out and of course great food

they facilitated a late check out for me which was a great help

the facilities were brilliant, bar opens 24

also the breakfast was 10/10

early check in, breakfast, friendly and helpful staff

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

late check out good service at reception

also late check out at 12, which again was great if we had needed this on our last day

good value stay, excellent breakfast options. late check out. ample parking convenient location

great room service and supply of cot, little one slept like a baby :-)

the facilities are great you can enjoy the swimming pool, gym and sauna for free and the breakfast was really nice

good pool and gym, good food too. extended late check out which was great.

young kids serving had no clue what they were doing

the gym was a bit far to walk back from when cold outside

we were offered 2 kids pizzas instead, when they arrived the pizzas were cold and they were what can only be

comfy rooms good parking and friendly staff

but why when they know you are travelling with a child sharing your room, arriving late the bed for our daughter was not made up

were very considerate, we had to request for a late check out and they were very considerate and helpful as well

hotel staff were very accommodating with early check in and late check out

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

a a bit firm but ok would stay again breakfast was good and lots of only on monday not so much room service was very

check in and late check out

the room, the staff, breakfast and room service

great wifi, and right by the bus stop which took us to & from the

warmly welcomed when we arrived ahead of time, was seated in the beautifully furnished lounge ba bar and had a lovely light lunch before receiving a

the wifi was a little patchy, which made a meeting i had planned on line very difficult

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

he was new as a waiter, because it didn't feel that we were welcome there in the breakfast bar as his hands were crossed and he was staring at us like we would be criminals for taking our

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

food was great served a continental breakfast.had a bar .staff were very nice

we can do early check in for free

close to city centre had all the facilities needed in the room spacious late check out on sunday

asked for late check out as my flight was at 7pm

nice breakfast friendly reception staff clean room comfortable bed late check out

room service

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

late check out times and early check in compared to other hotels was great too

absolutely loved the late check out time which is so unusual these days

modern and comfortable with a lovely bar lou he area. so handy for haymarket trains and the tram

the lobby bar was lovely after a long day of sightseeing

room service attendant had very little understanding of their own menus