early check in and late check out complimentary as hh awards members esp when departure was delayed

late check out and do not disturb sign on door, both times i stayed cleaning services tried to

arranged later check out both times stayed in this hotel and had housekeeping trying to come in early both

convenient location easy check in and late check out comfortable room efficient staff good

easy check in and late check out was really appreciated on request

great location with late check out.

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

efficient, clean, late check out.

nothing really, maybe gym could be bit bigger i was happy enough with the equipment.

mattres felt like the rubber mattres in your gym glass

room for an overnight stay after returning to scotland on a late flight from madrid

are excellent, they gave me one hour complimentary late check out , that helped me a lot

spa , clean rooms, good food

breakfast was delicious

staff very friendly. early check in was super. location fantastic being so close to the airport.

easy check in, free parking, nice late check out time.

breakfast was tasty

the hotel had a comfortable reception area with a bar and the option to order pizzas and purchase snacks such as crisps etc

more space needed for breakfast guests

casino

i was then told they only had one room ready for me due to emirates late check out but someone would come and get me to let me know when room was ready

and my friend both had different flight times home, so reception were kind enough to give us a late check out

early check in when we arrived at 10am late check out 12pm

they also let me have late check out

have made it better would ve been a robe and slippers to go back to our room after being in the pool/jacuzzi

but why when they know you are travelling with a child sharing your room, arriving late the bed for our daughter was not made up

were very considerate, we had to request for a late check out and they were very considerate and helpful as well

hotel staff were very accommodating with early check in and late check out

great hotel,lovely clean room, good breakfast and handy for the tram into the city centre

bar, restaurant and pool good

check in and late check out options could have been offered together as a package as opposed to offering 30

got offered a late check out without asking due to arriving late from the airport

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

clean, friendly staff . late check out too

we booked the late check out and felt rushed out of the room

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

clean and early check in and late check out

mattress ; good size telly ; clean and well appointed room and appreciated the late check out time

we loved the late check out time which meant that we could immediately have a carvery lunch, which was amazing

late check out and of course great food

down a concrete hill and really badly twisted my ankle, we asked for ice at main reception and a late check out and they were amazing

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there wasn t a booking

last but not least, we were granted a late check out at the discresionatry of the manager, and again this allowed us time to be able to

about the hotel is perfect and the free parking is the best for going on holiday

wifi didn't work for me

also late check out at 12, which again was great if we had needed this on our last day

good value stay, excellent breakfast options. late check out. ample parking convenient location

late check out good service at reception

they have sauna and pool there, shame i didn't have much time to visit, was for one night only

excellent location, 10-15 minutes to the city center. clean room with fast wifi.

they facilitated a late check out for me which was a great help

not too far from the centre and breakfast was good as

they also allowed early check in which was really helpful

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

comfy beds space in room. lovely staff. late check out.

late check out at 12 a bonus too

i especially like the late check out time, so no rushing

kids loved the cookies! parents everything else!

staff very professional and welcoming. the breakfast was very good.

check in and late check out

staff were very accommodating, we got an early check in which was fantastic

we needed the parking space as edinburgh has a low emissions zone and this hotel was the closest we could get to

the room, the staff, breakfast and room service

early check in and late check out

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

breakfast was great. the bar service at night was also good.

friendly staff that were accommodating to upgrading our room and early check in.

food was great served a continental breakfast.had a bar .staff were very nice

absolutely loved the late check out time which is so unusual these days

late check out times and early check in compared to other hotels was great too

the breakfast menu is unique yet there are many tasty dishes

breakfast was a la acarte and offered good range of choices

modern and comfortable with a lovely bar lou he area. so handy for haymarket trains and the tram

asked for late check out as my flight was at 7pm

close to city centre had all the facilities needed in the room spacious late check out on sunday

nice breakfast friendly reception staff clean room comfortable bed late check out

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

breakfast room service tray still out in corridor at 7pm

we has requested and being offered an hour late check out as my husband was not well

allowed late check out but the notice board mentioned late check out with no problem

having the option for a late check out for a fee is a bonus especially with us who s travelling with a baby

was a bit of conflict when i asked for a late check out, as the night shift staff assured me that i can do that but i have to request that

flexible on late check out although we paid for but it was reasonable by the hour

extra provides for boyfriends birthday - late check out, drinks vouchers, attentive staff.

very friendly staff, nice bar & breakfast

the staff on reception, on the bar and in the dining area were all very friendly and welcoming

noise from gym beside our room early in morning...room really should be soundproofed.

facilities, including the bar restaurant

we also added an extra birthday package for 70 which provided us with late check out, balloons, chocolate, bottle of prosecco and two cocktails

better, we had issues with check out time after staff hadn't communicated properly, we asked if late check out was possible and it wasn't a problem, we confirmed the time of check out with

were so helpful when we arrived early they got a room ready for us and gave us a complimentary late check out as we had a late flight the next day

the gym was nice and clean and well equipped

check-in and was really exhausted my host (lara) spanish lady took our bags and we went to get breakfast while the rooms was getting ready, she said she will call once my room was available (+)the breakfast was very good. there was lots of variety, and everything looked delicious. (+) the staff at the front desk to the guys in the bar to the breakfast staff - all great and great (+) breakfast was lovely (+) breakfast buffet was amazing (+) we also had breakfast in bed and the breakfast was absolutely delicious (+)very friendly staff, great location. love that breakfast was included with the room. (-)the food in restaurant was not the best but the breakfast was first class. (+) the breakfast was excellent as well as the dinners we had (+)hotel was amazing, perfect location, the staff were friendly and helpful and the breakfast was lovely

very modern and free late check out and the staff are very friendly

my early check in was understandably cancelled due to the hotel being so busy for a concert

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

this place makes minimal charge for late check out

also paid for late check out

great location, very friendly and helpful staff, late check out availability,

extra for late check out and unfortunately had the cleaner come banging on our door at 11am and arguing with

and the housekeeper almost kicked us out from the room, but even we have permission for late check out

late check out was provided too

the staff were lovely and gave us a free drinks token and late check out for our anniversary.

great location. helpful staff for a late check out & getting us a table in the restaurant.

of staff who greeted us at 8am on saturday 17th was not just warm and welcoming but found an early check in for us which absolutely saved the day after a restless night on the caledonian

the only suggestion is that the coffee at breakfast comes in a jug rather than individual cups

good pool and gym, good food too. extended late check out which was great.

ordered room service for the morning, it was delivered late and was rather disappointing

young kids serving had no clue what they were doing

so nice ,rooms so cosy and very scottish love that,pool brilliant clean and trees all around you you feel your in the woods while swimming,gardens

the pool was distinctly chilly and no supervision so kids bombing constantly

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

lovely bar and welcoming lounge

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

nice wee bar downstairs

we asked for the late check out and were very happy with the price and the extra time, as we only expected an hour

great central location. staff excellent. late check out ud83dudc4c

in is at 3, which is later than usual (although you can buy earlier check in from 12)

freezing the heater at max does absolutely nothing, barely anytime to check out and charged for late check out when i felt forced to pay

location price comfort and staffed 24 hrs a day with the option to pay £10 for late check out .

local distance to the train station and allowed a late check out last minute

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

location. bed was comfortable. staff friendly and helpful. late check out time. breakfast good.

) the usual female staff member was on later and comped us late check out for our trouble and i'm sure will sort a fire action plan for

the late check out was great

really nice hotel bar and staff, all delightful without exception

excellent location, super restaurant and bar under hotel, nice toiletries and mini bar in room.

the other reception desk guys were fairly decent in helping us with a bit of late check out

not keep our luggage on check out day which caused a lot of hassle, also had to pay £10 for early check in even though room was ready

wasn't offered an early check in which we were happy to pay for

service is nice, and the staff sweetly upgraded us with a late check out

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

atmosphere was amazing, rooms are spacious and cozy. lovely dining area with a bar too!

the bar area is cozy for friendly meetings with colleagues

i would have liked a small bar fridge to store luch in the go things

excellent location. lovely hotel. friendly staff. fairly late check out 12pm

the breakfast/bar connected is also great

the hotel wifi was exceptionally slow and breakfast service on saturday morning chaotic.

is no swimming pool , gym and spa at the hotel but they said we can use the swimming pool or the gym at the other near

very poor wifi connectivity in the rooms, slow when connections established.